Cody’s Appliance Repair

John the technician was knowledgeable, polite and got the job done. He answered all of my questions and made sure I understood what was wrong and what had to be done to repair it.

The jobs went splendidly. John, the technician, knew exactly what to do and went to work on the refrigerator. He had it fixed in about an hour. As he was finishing, John offered to inspect our dryer vent for free. Well, it turns out that the vent was completely plugged with years of accumulated g***. ( We bought the house in 2011, and this was an existing condition that we didn't know about.) John went to work, did what he could on Friday, and returned on July 15 to complete the job -- it was a long run and he needed an additional tool. Overall we were impressed with the professionalism, the "can dl" attitude, and the conscientious service. Cody's may not be the cheapest in Boise, but they show up on time, know their stuff and stand behind their work.

called regarding a refrigerator that was ice-ing up. said he would call back later in the day or first thing the next day---no one called so I called another Angie list appliance repair service today 7/17/13.

C'd after hours on one evening and repairman was there next morning. Diagnosed problem to be with a fan motor and replaced it. Also ran a pressure check on freon charge which was found to be ok. Unit was down less than 24 hrs from time we called. I consider this excellent service.

After Cody's service call and repair - when I had the time to do my due-diligence, I researched local area appliance repair companies and soon discovered that I had way-overpaid for the part/service I received. Therefore, I would NOT recommend CODY'S APPLIANCE REPAIR due to HIGH PRICES! My washing machine was acting up and finally stopped spinning and agitating altogether. We needed a quick diagnosis and repair to get up and running again, so I purchased a membership to Angie's List, trusting that the ratings list would lead me to the top local appliance repair companies; one that would provide honest and reliable service, with fair and reasonable rates, in-line with ALL competitors in this locale. After the washer was repaired, in 30-minutes or less, and after I had paid over $250 for a relatively inexpensive part and service call of 30-minutes or less to replace the part, I was able to take the time and do my due-diligence research. Interestingly, this company appears to have transferred its California service prices to Idaho, which does not fairly represent cost-of-living adjustment and cost-of-service pricing to the consumer. The technician stated that Cody's does not price their service based on time, but rather its pricing is based on some "by-the-job," methodology. Not an unreasonable method, IF the pricing is structured based on actual 'local' cost-of-living, cost-to-do-business costs AND, based on ALL competitor's pricing. Certainly, this was not the case with Cody's. Essentially, I paid $200.00 for a 30-MINUTE REPAIR! That comes to $400.00 PER HOUR! MY LOCAL IDAHO PHYSICIANS AND LAWYERS DON'T EVEN COME NEAR THESE KINDS OF RATES! Fortunately, after researching, I was able to find a DIFFERENT LOCAL APPLIANCE REPAIR COMPANY FOR ALL FUTURE REPAIRS - one that offers FAST, HONEST, QUALITY service at FAIR and REASONABLE PRICES - PRICES BASED ON CURRENT LOCAL 'TRUE' COST-TO-DO-BUSINESS/COST-OF-LIVING COSTS AND, BELOW ALL OR MOST OTHER LOCAL COMPETITORS' PRICES! For example, yesterday (6/29/2013), I had my 12-15 year-old GE PROFILE side-by-side refrigerator/freezer's COMPRESSOR REPLACED, WITH A NEW, TOP-OF-THE-LINE, COMPRESSOR. The service was IMPECCABLE, the WARRANTY - VERY REASONABLE, THE SERVICE INCLUDED PICK-UP AND DELIVERY/SET-UP, AND ALL WORK COMPLETED (FROM PICK-UP TO DELIVERY AND SET-UP - INCLUDING REPLACEMENT OF AN OLD 'PLASTIC' ICE-MAKER HOSE WITH A NEW STAINLESS STEEL/RUBBER HOSE - WITHIN 24-HOURS - - - AMAZINGLY, THIS ALSO INCLUDED, HAD I REQUIRED IT, STORAGE OF ALL MY FREEZER CONTENTS - - - AND ALL OF THIS FOR ONLY $349.00!!!!

I had three large appliances with problems. A 20 year old refrigerator ice maker, a 15 year old washer and dryer. In each case he told me exactly what was wrong quickly and gave me various options for fixing and/or temporary fixes, and the cost of each option. Ultimately I choose to get a new washer and dryer, but I would definitely use them again because of the details of various options and upfront cost estimates.

Found two leaks in about 30 minutes. Bid came in at $280 to replace a leaking drain hose. Ian asked for $120 today: $89 for today's service, and a $30 deposit on the part. And $180 due when repair was completed. I asked for the part number which he said they don't give out, however he did give it to me after I protested. The part number turned out to be wrong. I called Major Appliance Repair Service (208-573-0196), Chris looked up the part number, the part turned out to be $47 and their charge to repair it a flat rate of $89.00. If I had called them first, I would have only paid $136 total for the diagnosis and repair. It's still cheaper for me to have Major Appliance Repair Service do the work, even after paying the additional service call fee. All I can say is that Cody's seems to have a very healthy profit margin at the consumers expense.

Called them, oven control panel went out, needed it for Thanksgiving. Gave me recommendation on repair. Found part on eBay for a couple hundred less and installed myself.

The Technician, John, arrived on time, (actually a bit early) and went right to work. He was knowledgeable, and at all times very professional and courteous. He knew exactly what to do, and did it skillfully, always keeping me in the loop regarding his actions. When he was finished, he was a great resource for some other questions I had. He did a visual on my other appliances, gave me some helpful tips regarding their operation, and checked out all operations on my stove, not just the issue he repaired. I will definately use Cody's Repair again and let other know about them.

The dryer has not had any further issues since the repairman was here. He gave me some good information regarding dryers in general and said to call if there were any other questions or concerns I has.

Great!!! Having a fridge which does not cool is not fun! We had food in the garage freezer, the mini fridge and 3 coolers, so we needed help FAST. After a call, they sent out help within hours!

Called in the morning had tech out within 4 hours, had it fixed within a hour and a half. Great company and I would recommend them.

My experience with Cody's was very satisfactory and I would hire them again for appliance repair.

All went well. They call before coming and they show up when they say they will. We've used Brandon three times. Gives us a two hour window of when to expect him, not all day as some do. No complaints at all.

EXCELLENT! He was very professional and very thorough!

Arrived when said he would and fixed the problems.

The tech arrived on time, provided estimates and updates as he inspected the refrigerator and showed me why the hoses needed to be replaced. I will continue to use this company for all large appliance repairs.

I called to schedule appt. on Martin Luther King Day, had a very pleasant exchange with scheduler, was told that Brandon would be available between 2 p.m. and 5:00 p.m., the next day, he would call before coming. Brandon called at 1:30 to confirm we were home and arrived shortly thereafter. Our original work order included inspecting a non-functioning micro-wave, lower oven and 2 under-performing dishwashers. After examining the microwave, Brandon suggested replacing, our model was manufactured in 2004, would cost almost as much to repair as replace and given the way the microwave had been installed into the cabinetary (staples) he could not remove fully. Brandon found the lower oven to be operating even though previous owner and home inspector had indicated it was not in our home inspection. Both dishwashers were inspected and issue was determined to be brand of dishwasher detergent, rinse agent and temperature of water. Brandon checked our clothes dryer vent at his suggestion, free of charge. Total appointment as approximately 80 minutes. Brandon was very professional and personable through-out the service call.

We called COdy's Appliance and they sent a service technician out right away. He diagnosed the prolem, provided infromation abou the cost and process to have it repaired and ordered the part before leaving our home. It took just over a week to get the part and have it installed. The final cost was the same as the original estimate. We were very pleased with the prompt and professional service that we received.

They came out the next day and the repairman took a look at the oven. He reported that the circuit panel in the wall oven had failed and that he could order a new one for approximately $500. He was professional and courteous, and we felt he did a great job. We decided int he end to replace the entire oven and get a warranty, so we did not use them for repairs. If we had decided to repair the oven, we would have definitely used them.

Washing machine had a leak. After inspecting the unit and running it through a few cycles, we were told it would be more expensive to repair the unit than buy a new one. We were charged the minimum charge for the service person to just come out to the house. Happy with the honesty.

I picked this company based on the reviews here on Angie's list. The tech was on time, professional, and friendly. He answered my questions, and discovered that the timer on the dryer was not broken. I paid the service fee because no repairs were performed. However some of the information he passed along to me regarding the dryer vent and a microwave problem made up for that service fee. I appreciated the honesty of the tech. I will use this company again.

I called the day before the repair, they came promptly the next morning, made the repair to correct the problem and had things back in working order within an hour with a new switch ( they had the right part in their truck) and all parties were happy.

I was having the old debate - fix it or repair it. Well I wanted to replace it but its not a good time for the cash outlay. So I when to Angies' list and found Cody's repair. Asked the person picking up the phone what I should do. She told me the minimum charge to come out to check it out is $75. $75 is about 15% of the cost of a new dishwasher so I asked for a repair man to come over. I was able to get an appointment the following weekday - I liked that. They gave me a two hour window for the arrival of the repairman and he arrived within in that window - I like that. The repairman's name was Ian (spelling may not be correct). Ian was a quiet guy that went straight to work - I like that. I thought Ian was determining what was wrong with the appliance and that he would report back to me regarding whether or not it's worth repairing. To my surprise, the next thing he said to me was that he got it working again and that my charge was $130. He also told me that I realistically had two more years left on the appliance. So basically I bought two more years of dishwasher for $130, 25% cost of a new dishwasher. In the end, I was ok with that. But next time, I'd like Cody's to stop and talk to me before going on beyond the minimal $75 fee to do the cost/benefit analysis. All in all, I had a very favorable experience with Cody's and Ian, Cody's repairman. I highly recommend them both. Update: Ian did in fact call me back and told me that he like to refund some of the payment. Wow!!! I, of course, can't recommend Cody's and Ian more. Change my grade to all 'A's.

When we called they were able to get to us on the next business day. We were very impressed with their service and willingness to help us understand how to take better care of our products.