Cody’s Appliance Repair

I spent $75 just for the service call. They did not end up fixing it because it was going to cost more than a new one does. It was 12 years old, so I rather have a new one. I liked that they were very prompt and they were here when they said they were going to be here. They just got right on it and looked up the prices for the parts. Their recommendation was not to spend the money and to get a new one. The few parts that they had and that were needed were over $500, so he totally recommended I get a new one.

Excellent. I used to repair all my own appliances and cars. This guy really knows his stuff.

The tecnicians from Cody’s Appliance Repair Inc Company came out to find that the dishwasher wasn’t actually leaking so they only charged me their service call. They were really professional. They were right on time. They were fairly priced too. I would use them again in the future.

What i"m very frustrated about is the cost. That 'board' costs $165, which I can only assume is reasonable, even though it's probably half that @ wholesale. But, the "Appliance Repair" manual they use calls for a charge of $195 labor. (Repairman said he'd 'give me a break' at $140) That is simply uncalled for, when almost anyone can replace it properly in just 2 or 3 minutes. I complained to Cody's office gal, to no avail. She said they go by some set criteria about appliance charges. I told her I felt it was over-the-top, and that I had experience in office machine repair, so I know what is fair and what is exorbitant. No response. Lately, I ran into another repairman at a parts store, and related this concern if mine. He said that Cody's Repair does overcharge on a regular basis, and in fact it was like an unwritten policy of theirs to get as much out of the customer as possible. I believe this man, since I used him for an unrelated repair, and he was friendly, open and very fair in what he charged me. Needless to say- I will not use Cody's again.

I was very pleased with the overall experience.

It was a good experience (if there is such a thing with a broken appliance). Cody was very friendly and explained everything he was doing and told me how to prevent it from happening. I was very satisfied with his services.

Ross arrived on time and was very professional. He was knowledgeable and professional throughout his visit.

It went fast, easy to manage from a distance and as far as I know the frig is working.

Brandon was excellant. Very professional and very nice. Would definetly do business with them again. They were wonderful. Very pleased with service. Thank you.

The lady that took my call was very nice and efficient. Technician called ( a little before scheduled, but we were home. So not a problem!). A very cordial and self confident person arrived in a few minutes. As described above, he repaired the washer! An invoice was sent via e-mail. There was also a followup postcard!!

He was absolutely fantastic. I’ve never had an appliance repair person come in and be so fast. He did a great job and I have already started recommending him to family and friends. He applied his service call fee toward our final bill, which other companies would not do. In fact, others were wanting to charge me $200 just to come out before they did any work at all. He is great.

The technician was terrific. Very personable and willing to explain what he was doing, answer questions, etc. The service was scheduled quickly, the work was performed quickly, and the price was in line with other businesses. I would use Cody's again.

Chris from Cody's Appliance came out that very same afternoon. He checked all possible problems, there was no water coming to the machine. He told us everything checked out fine and that we may possibly have a frozen water pipe under the house. While he was explaining this I remembered that I had changed filters under the sink of our reverse osmosis system and had turned off the water (there were several valves) and had thought I had turned it back on. Apparently I had not! Chris found the proper valve and fixed the problem immediately and made sure the ice maker functioned properly. All we were charged for was the initial service call. We will DEFINITELY call Cody's Appliance if we ever need any appliance work they are fast, friendly, courteous and resonably priced.

Cody was very professional and thoroughly explained what was wrong (capacitor and fuse blown) and was careful to explain all costs associated with repair. And, he could quickly make those repairs! Cody asked if I needed help with any other home appliances and all I could think of to ask about was a problem my out-of-state mother-in-law was having with her 50 year old oven. Cody spent several minutes discussing with me what he thought my description of symptoms might indicate and gave me good advice I passed on to her.

They were friendly, they were responsive, they knew what they were doing, and they answered all of my questions.

Excellent. Great work, kept us in the loop while we waited for the part.

My dishwasher was not performing the full cleaning cycle and would stop half way through, start beeping and would not drain. A repairman came out and inspected the dishwasher. After inspecting the dishwasher, he got it to drain, so he figured he had fixed the problem by possibly untangling a hose or tightening something. I was charged for the visit. The problem did not go away, he was called back and assumed that the problem was the pump. He replaced the pump. I was charged for the labor and the cost of the pump. The problem still did not go away. He was called back again and said it must me the electrical board, which would cost more money for the parts, although he offered to install it without charging for labor. He recommended that I do not replace the electrical board. I asked for my money back for the pump but it had already been thrown away, so I payed for a new pump that did not fix the problem and is now in a dishwasher that does not work. I was not charged for this visit. Overall, I did not have a good experience with Cody's Appliance. I felt as though the repairman was looking for an easy answer, which ended up costing me a lot of money and I still have a broken dishwasher. He made me feel like he was doing me a favor for not charging to come back and inspect the dishwasher the THIRD time and that it was my fault I did not call him before he threw out my old pump "just a couple of days before".

Randy was very punctual and I didn't have to take any time off work in the middle of the day except my lunch hour (thank you!). I have an OLD General Electric 'fridge which was barely functioning at all. Instead of buying a new one I decided to get an opinion on how much "life" is left in this one. I felt really dumb for never cleaning the coils (I know better), but Randy did that and then proceeded to look the whole 'fridge over, explaining what I needed to do to get optimum performance out of the oldie-but-goodie. He performed the "most simple fixes", but did tell me that if his intervention didn't continue to work, what I should ask for when calling again. Fortunately, my 'fridge is working just fine now. I really appreciated that he didn't try to sell me more than what was immediately needed. I also appreciated the time he took to "educate me", without making me feel like a schmuck. My 'fridge has been running great since then at exactly the desirablel temperatures. Now I have time to save up & pay cash for the future new 'fridge.

As expected, in home repair cost is primarily labor, labor cost about $100 and the relay replacement cost about $40.

He showed up the same day and on time. He had the needed part with him, and did excellent work. I thought the part was overly expensive for a rubber gasket ($140) and the labor was more than I expected. I should have gotten an estimate first to eliminate the element of surprise at the end.

Described above. The technician told me that the transmission was beginning to wear and advised us not to overload the washer when using it. I felt he was honest, helpful and overall was a good repair experience. I will definitely call them again if needed.

It was a pleasant experience, except to write the check, that's always painful regardless.

They arrived on time, did the work and left us with a working broiler.

This morning I realized the refrigerator/freezer wasn't working. Since it was a Kenmore, I called Sear and they could send someone out tomorrow between 1:00 pm and 5:00 pm. Since I'd used Cody's for dishwasher installation, I called and Ron came out within an hour or so. He told me usually when a refrigerator stopped cooling, it was either the compressor or the relay. Thankfully, it was the relay because that was much cheaper. He noticed that the filter light was red so he asked if I wanted him to install a new filter. After giving me the price I said yes because we've needed a new filter since we moved in six months ago. Ron also showed me how the ice maker worked, and suggested cleaning the door gaskets and vacuuming the condenser twice a year. Plus he was able to tell me what year the refrigerator was since I didn't know.

My call to make an appointment, which was based upon reports in Angie's List, was answered promptly and very politely and an appointment was set up quite quickly. Cody phoned ahead to let me know when he would arrive at my home and set to work immediately to troubleshoot the cause. He obviously is well-versed in the workings of washing machines because he identified the issue rapidly. I also appreciated that he explained what was wrong, what happened, and how he would fix it. He also very capably answered all my questions and did not talk down to me when giving his answers.