Boise CleanPro

Very well, it was a good experience.

They did a good job cleaning the house, but twice we had problems with them breaking or otherwise damaging items. They did make good efforts to repair/replace those items, but the frequency of problems was problematic. Overall they are expensive the amount of work they do. We used them a couple of times, but in the end, we cannot recommend their housecleaning services.

They did a great job. Two cleaners came for an hour and a half. They brought their own products. The price was fair.

It has been very good. They come every other week. The same people come each time and they will do whatever you ask them to do. They are very thorough.

They arrived on time and cleaned the house for 3 hours and did a nice job.

It was an Angie's list special so it would normally cost more and I kind of expected they would do the least they could get by with, but I was pleasantly surprised. They treated me like a valued customer, listened to my needs, answered my questions, and spent careful time cleaning the carpet. The carpet looks great and feels great. I came away feeling that if I have any other projects I would definitely call Brilliant Services.

The representative for Brilliant Service was very polite and did a great job. I will definitely use them in the future. Thank you from a very satisfied customer.

Here five minutes early and had called promptly to set up the appointment time. Got started and cleaned three bedrooms, a flight of stairs and three throw rugs. We only had a few spots and they were removed with the cleaning. We were responding to an Angie's List special price promotion and they did all that plus a small hallway for the sale price. Gordon and Jay did a great job as well as spraying a protective stain sealer as well. We are very pleased and would call this company again!

Arrived on time and did a very good job.

They were awesome. They were professional and nice. They are very impressive and i am going to hire them back. They communicated very well.

They cleaned our house after a major remodel and did an awesome job! The bathroom was the cleanest I had ever seen. Stephanie was always very professional and knowledgable. They went out of their way to get the job done.... Including working around and moving a mess of toys, furniture, etc from the remodel.

They did a really good. They were on time. They had some extra help because even they were training a couple of girls so i got a little extra work done. There were a few minor things overlooked; they should have worked a little faster than did. They boys did not have the equipment so they had to rent and it took a little longer. the owner should have showed up but he didn't. They were not prepared as they should have been. It was a big deal. The girls were new, it was only the foreman that was not experienced.

Well. They communicated well, were on time and got right to work. They were efficient and did a good job cleaning the house.

Same day response to my initial call to look at damage and begin process of finding suspected roof leak. Communication problem led to delay in getting roofer out to isolate roof leak source. Mutually agreed delay in fixing the roof. On the day of repair this workman arrived 4 hours after scheduled time. Work done very satisfactorily. Took two weeks to get workman out to fix the garage ceiling damaged by leak. This worker also arrived 4 hours after scheduled time. Wallboard patch installed very satisfactorily. Workman sent to paint the ceiling after ceiling patch work was completed had a problem matching paint color to balance of ceiling. Job completed on second day satisfactorily. At completion of project (took 2 months) all work was done well and we are satisfied. All personnel professional and friendly; office person is excellent. Scheduling issues prevent this firm getting an 'Excellent' from me. Small size of job ($820) may have contributed to delays in getting workman scheduled sooner. This projects was not time urgent because of low probability of rain during project. Perhaps a more time-urgent project would receive faster scheduling from the firm. They have great potential. I might use again after discussing these issues with firm.

About the same as other cleaning services.

The actual gutter cleaning was done well. They did not try to suggest additional work. THe only disappointing thing is that they didn't clean up after themselves, and left a mess of the debris out of the gutters on the ground and concrete. That said, I would still use them again.

Very thorough and upfront about additional costs.

Everyone at Brilliant Services was polite, friendly and professional. We were getting ready to sell our house. I asked to have everything cleaned in one day and they were amazingly able to meet my schedule. They arrived on time, cleaned around me as I was still emptying rooms, and finished everything in one day. Great job in all areas. I will be using them again when we move out.

Brilliant services was great! They were very friendly and professional. They made sure to go over things with me before they started and by the time they were done everything was beautiful!

Great start to spring with the help of the Brilliant Services team. For the quality of the work the prices were extremely fair. I am signing up for more services.

They were very professional and thorough . .a couple of the gutters were very difficult to get to, but they persevered and got the job done .. they cleaned up afterwards, even sweeping the front sidewalk .. we will be using them again for other services

The offer was good. There was nothing out of the ordinary. They provided a cleaning service. I didn't go with a continued service because I didn't feel that the service they provided warrantied the money they were charging. I decided to go with another company. The work was adequate. They were really nice and very customer service oriented. The customer service was better than the cleaning service.

Gary from Brilliant first checked the PH in every room in order to leave the carpets as they should be. He was careful to protect the corners where the hose could rub. He then attacked a very stubborn blood stain which I had treated with a household Product ( wrong thing to do ) over a two day period he worked on the stain 3 times until it was finally removed. I am delighted with The finished product...without doubt the best cleaning my carpets have ever received and from this point on the only people I will call For carpet cleaning. About 2 months after the cleaning I found some issues with a room we do not use very often. There were 2 spots they treated that had bleached out and in 2 other places they treated they have now turned brown. We did contact them about the issue and they came out to try and fix it but were unable to. The technicians that came out to try to fix the work said they would let the manager know and they would follow up with me about what would happen now. They told me that this was not their responsibility and they think there is something else going on with the carpet that they are not responsible for. So I am left with spots on my carpets that were not there before the service and they are denying any responsibility for it. I was very happy with the initial cleaning but am very dissappointed with their response to these problems.

The team of cleaners did a great job! I also know that if I am not satisfied Brilliant Cleaning is very customer oriented and will come back and fix any concerns. They do use their own products and seem to be very knowledgeable about what products should be used on granite, wood floors and travertine tile.

It went really well; he has very nice and seemed to do a thorough job.