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Dymin Computer Systems

Computer Repair, Computer Sales, Phone Sales,

About us

Dymin Systems is Iowa's computer-related service leader and Des Moines' only 24-hour computer support center. Dymin offers retail service on new and used workstations and laptops, both on-site and in-shop. Dymin also has a fully stocked retail store and webstore for parts and components. Dymin sells both new and used computers and laptops. 24/7 emergency response and guaranteed 24-hour turnaround! Dymin also offers managed outsourced I.T. service for business, including networking, servers, firewalls, service plans as well as new and used equipment sales. On-site and remote support available. Last, but not least Dymin offers business hosted VOIP phone systems and many other hosted computer-related services.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
7%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 149 reviews

Linda B.
07/2014
5.0
computer repair
  + -1 more
It was very good. They advised us to buy Lenovo computers and both my wife and I each bought one. We have been very satisfied with them. We had Hewlett Packards and they had a history of bad motherboards. They were very honest when they advised us on buying a new computer.
Description of Work: They did computer repair and advised us on what computers we should purchase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joann B.
07/2014
5.0
computer repair
  + -1 more
I thought they were excellent. They complete the job on the computers quickly. They were personable and they're very good at what they do.
Description of Work: They did my convenient.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth H.
07/2014
5.0
computer repair
  + -1 more
She said she liked it. They were pretty fast.
Description of Work: My mom used to go Dymin Computer Systems to get a computer fixed. They set it up when she bought her computer and did virus removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl B.
07/2014
3.0
computer repair
  + -1 more
I cannot remember how much they charged us for their services.
Description of Work: We used Dymin Computer Sales three years ago with the virus that we had on our computer.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro

Sandra H.
07/2014
5.0
computer repair
  + -1 more
They're very good and great. I would use them again in the future.
Description of Work: They cleaned up my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom L.
07/2014
4.0
computer repair, phone wiring
  + 0 more
It's functioning very well. We've not had to call them for any service. It was a little pricey I thought.
Description of Work: They installed some wireless communication in our club.

Rating CategoryRating out of 5
quality
5.0
value
3.0

Yes, I recommend this pro

Paula L.
07/2014
5.0
computer repair, computer sales
  + 0 more
It went just fine. They're reliable and reasonably-priced. I haven't had a problem with their work.
Description of Work: They've done several things for me over time. They fixed the computer last time. I was in there and I bought a new computer. They installed the software and the printer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim K.
07/2014
5.0
computer repair
  + -1 more
We had no problems with them. They did a good job. They were very nice. They called me right away to tell me that they could clean it, but that the hard drive had an issue. They were very nice and very thorough in what they did. And they were very fast. It didn't take them long to fix it.
Description of Work: My brother got onto my computer and I got a virus. They went in and cleaned out the virus and then put in a new hard drive in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Darrell M.
07/2014
3.0
computer repair
  + -1 more
I believe I would not use them in the future.
Description of Work: I have used Dymin Computer Systems years ago. I had some computer repair work done.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$100

Royce H.
07/2014
5.0
computer repair
  + -1 more
They were fine. The price was fair. It was just pretty cool. They delivered what they said within the time they said. It works.
Description of Work: They did the diagnosis and replacement of hard drive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ronald F.
07/2014
5.0
computer repair, computer sales
  + 0 more
Very good! They have 24 hour service.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
07/2014
5.0
computer repair
  + -1 more
They did what they said they would do and there's time frame of when they said they would do it. It was just fine.
Description of Work: We had a computer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Kelly M.
07/2014
5.0
computer repair
  + -1 more
I have used them before. They are very quick. They are efficient with what they do, it doesn't take long. My interactions were good. They were very friendly, very personable.
Description of Work: They debugged my computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lisa H.
07/2014
5.0
computer repair
  + -1 more
We had very good results with them. They did very good work and they were personable to work with. My husband took care of it and I don't remember him complaining about the price; I think he was satisfied. They were accessible, timely, and the work was what they said it would be. The computer has maintained its function for a good length of time. They were really responsive.
Description of Work: They repaired a computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
07/2014
5.0
computer sales
  + -1 more
I bought a computer from them and they did a repair one time.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Sheila P.
07/2014
5.0
computer repair
  + -1 more
I have had a good experience with them. The service went just fine.
Description of Work: The last time that I used Dymin Computer Systems was last fall for fixing my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Margaret B.
07/2014
3.0
computer repair
  + -1 more
I have used them in the past and found them satisfactory.
Description of Work: I had a computer checked and security programs put on.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ralph C.
07/2014
4.0
computer repair, computer sales
  + 0 more
They're great. I love them. They're knowledgeable and they're real family. They don't treat you like an idiot when you don't know them something, which is much appreciated. They were fast, efficient and took good care of my computer. They didn't have enough service people so there's a bit of a wait. They were right on time with everything.
Description of Work: I purchased various products from them as far as equipment for my computer. I think I had them diagnose a problem on one of my computers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard L.
07/2014
5.0
computer sales
  + -1 more
It went well. I thought they had good prices.
Description of Work: I bought a used computer.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0

Yes, I recommend this pro
$150

George B.
07/2014
5.0
computer repair
  + -1 more
They have done a good job and done it reliably. I liked that they did what they said they were going to do. They did not do any more than what they said they were going to do, and there was an occasion we went in and they just helped us right away. It was something simple and they did not charge us or anything. I thought that was extraordinary. Our interactions with them have been good.
Description of Work: We have had good luck with Dymin Computer Systems. We have had several occasions where our computers had virus and my son’s computer and they had taken cared of it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Charlotte S.
07/2014
4.0
computer repair
  + -1 more
It wasn't really good. I thought their prices were very steep.
Description of Work: I took my computer for virus removal.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0

$100

Response from Dymin Computer Systems
Thank you so much for your feedback about our pricing. We do pay careful attention to our prices, and we want to make sure our customers are getting a good value. We've found that all our small local competitors have adopted our same $99 flat-rate pricing that we pioneered. Our service is also half the price of the big box stores like Geek Squad at Best Buy, so you know you're getting a huge value AND the best experts in town.

Nancy C.
07/2014
5.0
computer repair
  + -1 more
The cost of the service was not bad. They were very nice and very good.
Description of Work: I had my computer cleaned by Dymin Computer Systems about two to three months ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Mark G.
07/2014
4.0
computer sales
  + -1 more
I've had a good experience with them. They're reasonably priced on used products.
Description of Work: I've bought things from them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Marlene V.
07/2014
5.0
computer repair
  + -1 more
Dymin handled everything and my photos were intact on my new laptop. A year later, I had some issues and went back to Dymin because of my previous positive experience. It turned out I had several viruses. They cleaned my laptop and got me connected with different security software, more effective (and free) than what had been recommended by another service provider. I was very pleased with the outcome and their service. In both cases, Dymin people were professional, friendly, considerate, and knowledgeable. The work was completed when they said it would be.
Description of Work: Dymin Computer Systems was recommended by an employee in a copy center when I mentioned that my laptop had died and I couldn't access my stored photos.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elyse S.
07/2014
5.0
computer repair
  + -1 more
These guys are great, if you have an appt they are on time. If you have droppedoff an item, it's ready when they say it will. Most importantly they speak in English not geek at least for us customers
Description of Work: beyond expectations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Sales,
Phone Wiring,
Phone Repair,
Internet Service,
Voice Mail,
Computer Training,
Office Equipment Repair

FAQ

Dymin Computer Systems is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 10:00 AM - 4:00 PM

Dymin Computer Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Dymin Computer Systems does not offer free project estimates.
Yes, Dymin Computer Systems offers eco-friendly accreditations.
No, Dymin Computer Systems does not offer a senior discount.
Yes, Dymin Computer Systems offers emergency services.
Yes, Dymin Computer Systems offers warranties.
Dymin Computer Systems offers the following services: In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM