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Dymin Computer Systems

Computer Repair, Computer Sales, Phone Sales,

About us

Dymin Systems is Iowa's computer-related service leader and Des Moines' only 24-hour computer support center. Dymin offers retail service on new and used workstations and laptops, both on-site and in-shop. Dymin also has a fully stocked retail store and webstore for parts and components. Dymin sells both new and used computers and laptops. 24/7 emergency response and guaranteed 24-hour turnaround! Dymin also offers managed outsourced I.T. service for business, including networking, servers, firewalls, service plans as well as new and used equipment sales. On-site and remote support available. Last, but not least Dymin offers business hosted VOIP phone systems and many other hosted computer-related services.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
7%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 149 reviews

Walter L J.
12/2015
4.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Lowell D.
12/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I am not sure of the date when I used them. I had a virus that would not allow me to get on the computer without paying a fee. I had this once before and they were able to get it off. This was a newly released spyware and they were also able to get it off and save everything on the computer. They do a superb job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

ROBIN R.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Took a virus off my computer & restored it to working order.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Jeanne Bob H.
11/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: We use Dymin Computer Systems for ALL of our computer needs and questions and have now for several years. We are computer users in every facet of our family and business lives; however, two more under-educated computer folks would be hard to find for as much as we depend on them to keep our lives running smoothly. I cannot remember just exactly what they did for us last, but I know the cost was fair and that they fixed what needed to be fixed on a timely schedule. Probably not as fast as what We wanted it to be, but we want it fixed with an Off and an On. These folks are good at doing what they say they can.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

richard G.
06/2015
5.0
computer repair
  + -1 more
unknown
Rating CategoryRating out of 5

norton H.
06/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: In this particular case they loaded a new operating system on a loptop. But I have used them often over the past 3-4 years. They are very attentive to the customer. Their pricing is fair. They have a wonderful selection of refurbished computers to choose from that are priced very affordable compared with new.

Rating CategoryRating out of 5
quality
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Mark K.
06/2015
4.0
computer repair
  + -1 more
unknown
Description of Work: One of our computers crashed so they had to replace the hard drive then restore all the programs and settings and install new Malware and virus programs. Overall we were very satisfied but there were issues with when we were told it should be ready and when it was actually ready. Part of the issue was it happened over the holidays so it actually was not worked on right away like they advertised they would. Once they actually started work I think it went fairly fast. Again since we took it in before Christmas it did not seem they did anything until after Christmas even though the advertised they were open on Christmas Eve. Right now we have used them a couple more times since then and will likely continue using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$216.16

John T.
05/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Dennis G.
04/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT A.
04/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Steve H.
04/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: they had the parts I needed to complete an upgrade and it was at a fair price. I like dealing with local firms that can produce rather than say 'we can order that for you.' So can I.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sharon G.
03/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie V.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Repaired hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Todd P.
03/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I had a keystroke virus on my Windows PC, they backed up everything and wiped the hard drive, reinstalled windows and all my software programs, service was fast and efficient

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Craig M.
02/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Sharleen N.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Computer virus removal was performed successfully.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sandra H.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Cleaned up hard drive

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James N.
01/2015
5.0
computer repair
  + -1 more
.
Description of Work: Cleaned my hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shari C.
01/2015
5.0
computer repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard G.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Diagnosed and replaced power supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jim C.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: I've purchased used computers and parts from Dymin. I thought their prices were reasonable and their staff was knowledgeable professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roger H.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Performed virus scan and removed all malware. They did this in one day. |Excellent service. They have a very professional staff.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JoAnn M.
01/2015
5.0
computer repair
  + -1 more
unknown
Description of Work: Fixed some problems and did some standard maintenance. Very satisfied. Robert did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Roy B.
10/2014
1.0
computer repair
  + -1 more
unknown
Description of Work: Nothing as far as I can tell. They said they checked for a virus. Maybe they did but it still didn't work.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Response from Dymin Computer Systems
The member's review is from work done over a year ago in early 2013. I have been managing our in-store computer repair department for over 8 years, and unfortunately he did not bring up any concerns with our work to management, or I would have bent over backwards to make it right. In checking our records, we addressed an error during shutdown on the member's computer, which was found to be caused by a malware (i.e. Malicious Software) and we always run through multiple anti-malware scans and manual technician removal techniques to ensure that the final scan comes back clean from at least 2 different virus scanning engines. It is possible that his computer had a special kind of malware known as a "rootkit", which are in some cases immune to "scans", however the member's initial problem seeking resolution, the error upon shutdown, was resolved by our initial scans, and during final testing exhibited no symptoms. Had the member brought up any further concerns, our policy is to dispatch a technician to his home, and given him priority service. I only wish we'd had an opportunity to make it right. Mike Hurt Store Manager Dymin Systems, Inc.

John T.
10/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Sales,
Phone Wiring,
Phone Repair,
Internet Service,
Voice Mail,
Computer Training,
Office Equipment Repair

FAQ

Dymin Computer Systems is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 10:00 AM - 4:00 PM

Dymin Computer Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Dymin Computer Systems does not offer free project estimates.
Yes, Dymin Computer Systems offers eco-friendly accreditations.
No, Dymin Computer Systems does not offer a senior discount.
Yes, Dymin Computer Systems offers emergency services.
Yes, Dymin Computer Systems offers warranties.
Dymin Computer Systems offers the following services: In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM