Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Dymin Computer Systems

Computer Repair, Computer Sales, Phone Sales,

About us

Dymin Systems is Iowa's computer-related service leader and Des Moines' only 24-hour computer support center. Dymin offers retail service on new and used workstations and laptops, both on-site and in-shop. Dymin also has a fully stocked retail store and webstore for parts and components. Dymin sells both new and used computers and laptops. 24/7 emergency response and guaranteed 24-hour turnaround! Dymin also offers managed outsourced I.T. service for business, including networking, servers, firewalls, service plans as well as new and used equipment sales. On-site and remote support available. Last, but not least Dymin offers business hosted VOIP phone systems and many other hosted computer-related services.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
7%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 126-149 of 149 reviews

Shari C.
10/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

norton H.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Both purchased used computers and had them install operating systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Gary J.
10/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: All shortcuts and Start Menu items had changed to a single program and would not change. They restored these to their correct programs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Tim W.
09/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: I don't remember the date of my service or how much I spent because it was some time ago. But I would go to Dymin Computer again with my computer issues. They did a great job, delivered when they said they would and were reasonably priced.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
09/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: I've purchased several items from Dynamin over the last couple of years. They are a small store with somewhat limited options for PC parts n' such. They do carry reasonably good quality and fairly priced items. The staff is present, not really solicitous of assistance but they will respond if you ask. I check the place out when I am doing my comparisons between local stores, big box stores and on-line retailers. There is nothing really great about Dynamin, there isn't anything terrible about them either.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$50

Sharon G.
08/2014
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James N.
08/2014
5.0
computer repair
  + -1 more
.
Description of Work: Cleaned my computer of viruses. They did well. Promised in 24 hours and delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Todd P.
08/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: They cleaned up my computer and checked it all out. I have purchased several new and used computers and printers from them. Their service prices have increase dramatically over the years, but they do a thorough job and I continue to use them

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Dymin Computer Systems
Thanks so much for your feedback and continued business! Our service pricing has been roughly the same since our store opened in 2001. In 2010 we switched to a flat-rate pricing structure by "averaging" our service ticket totals, because our customers preferred to know up-front what their computer repair would cost. Our pricing has been a flat-rate $99 ever since, which is half what the Big Box stores (e.g. Geek Squad, Office Depot) charge. Our markups on hardware have also been the same since our store opened in 2001. When you trust your business to Dymin Systems, you can always be sure you're getting a good value!

Craig M.
08/2014
5.0
computer repair
  + -1 more
.
Description of Work: I had PC diagnostics done by them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Rose K.
08/2014
5.0
computer repair
  + -1 more
They did a great job.
Description of Work: They put a new stand in my computer and they put a new hard drive in my son's computer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Robby W.
07/2014
5.0
computer repair
  + -1 more
unknown
Description of Work: Top notche service. A's all across the board

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney B.
07/2014
5.0
computer repair
  + -1 more
It was just fine.
Description of Work: They worked on my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard T.
07/2014
5.0
computer repair
  + -1 more
Excellent!
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert J.
07/2014
5.0
computer repair
  + -1 more
Very well.
Description of Work: Speeded up an older computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey S.
07/2014
5.0
computer repair
  + -1 more
No problems fast service great job
Description of Work: Computer repair / virus removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marilyn H.
07/2014
5.0
computer repair
  + -1 more
Very helpful, polite.
Description of Work: Helped me with tech questions

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dale M.
07/2014
5.0
computer repair
  + -1 more
Well!
Description of Work: Re-established internal wireless network

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary M.
06/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: Dealt with virus problem. Repair went well but some pressure to upgrade.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Dymin Computer Systems
Thank you so much for choosing Dymin to repair your computer and I'm very glad that your computer repair went well! And also thank you very much for the valuable feedback. I'm so sorry that you felt pressured to buy a different computer. I agree that that would be frustrating. Our technicians are trained to evaluate the cost of any repair and compare it to the retail value of the computer they're repairing, and should that cost near or exceed the computer's current retail value, we'll recommend against having it repaired. We truly believe that NOT doing so would be a disservice to our customers, and we always try to help you get the BEST value for your money. Microsoft has also recently annouced that Windows XP version of software that your computer was operating has been officially discontinued, and in fact it is now highly susceptible to malware (malicious software). Additionally, due to the lack of updates, Windows XP will rapidly become incapable of viewing most modern websites. Business that are required to comply with HIPAA practices (medical privacy act) and PCI (internet credit card processing) have also stated that having any computer that runs Windows XP is now incompliant. I know that it is very unpleasant to feel pushed to upgrade or make a purchase you weren't expecting. The salesperson in question will receive special training over the next two weeks, so that we can be better prepared to make the recommendations with the best interests of the customer in mind, and without sounding pushy. I am also arranging for this topic to be covered at our next monthly Customer Service training meeting with all staff. Again, thank you so much for your patronage, and if you have any questions about our recommendation, I would be happy to discuss those pros and cons with you personally. Just give us a call and ask for me! My best, Mike Hurt Operations Manager

Lana H.
08/2012
5.0
computer repair
  + -1 more
again
Description of Work: What a nice young man, so considerate of my home. (he removed his shoes) He cleaned my computer inside. He fixed the problem with not being able to upload my pictures. I'm a neat freak and he actually organized all of my cables and wires behind the desk without being asked. He also set up email on my new laptop. I will definitely use this company again and refer him to friends and family. It's an A+ in my book and I had tried several other companies in the past.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Robby W.
12/2011
5.0
computer repair, computer sales
  + 0 more
Great
Description of Work: I just had them build my second computer. Very good components at a good price. I've also used their repair and that is very good and fast, 24 hours or less. I've recommended them to 3 friends and they all had a great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Stephen S.
11/2011
5.0
computer repair
  + -1 more
unknown
Description of Work: The experience was great.
Rating CategoryRating out of 5
Yes, I recommend this pro

Dennis T.
11/2011
5.0
computer repair
  + -1 more
unknown
Description of Work: I've used this company for the past 10 years for all of my computer repair & services. I've even purchased computers from them as well.
Rating CategoryRating out of 5
Yes, I recommend this pro

Aleisha S.
08/2011
5.0
computer repair
  + -1 more
Very Well
Description of Work: Great service and a very quick turnaround time. They are open seven days a week, which made my fix possible over the weekend and allowed me to get back on my feet quick! Thank Dymin!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Maria K.
03/2011
4.0
computer repair
  + -1 more
It went very well.
Description of Work: I took my computer to have them fix my sound. When they opened up my computer my motherboard was shot. The advised me it would not be worth fixing and they offered to sell me a refurbised computer. I agreed and they were done the next day. The only thing that I was disappointed was that they charge $15.00 to redownload all of my software. I did not like that so much. ALthough they did download one application for $15.00.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Computer Sales,
Phone Sales,
Phone Wiring,
Phone Repair,
Internet Service,
Voice Mail,
Computer Training,
Office Equipment Repair

FAQ

Dymin Computer Systems is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 10:00 AM - 4:00 PM

Dymin Computer Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Dymin Computer Systems does not offer free project estimates.
Yes, Dymin Computer Systems offers eco-friendly accreditations.
No, Dymin Computer Systems does not offer a senior discount.
Yes, Dymin Computer Systems offers emergency services.
Yes, Dymin Computer Systems offers warranties.
Dymin Computer Systems offers the following services: In-store/In-Home computer repair, Free pick-up and delivery, Free PC cleaning, Flat-rate computer repair pricing, PC hardware sales and support, Computer recycling, 24/7 live remote support, Business service contracts, Business VoIP phone systems, Data backup and protection, Internet service, Business sercurity software and firewalls, and much more! If it's computer-related, we can help! Call us today!

Contact information

4601 NW Urbandale Dr, Urbandale, IA 50322

https://www.dyminsystems.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
10:00 AM - 4:00 PM