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Dymin Computer Systems
Telephone Jacks and Wiring Service, Telephone System Service, Computer Network or Wiring Install or Repair,
About us
Dymin Systems is Iowa's computer-related service leader and Des Moines' only 24-hour computer support center. Dymin offers retail service on new and used workstations and laptops, both on-site and in-shop. Dymin also has a fully stocked retail store and webstore for parts and components. Dymin sells both new and used computers and laptops. 24/7 emergency response and guaranteed 24-hour turnaround! Dymin also offers managed outsourced I.T. service for business, including networking, servers, firewalls, service plans as well as new and used equipment sales. On-site and remote support available. Last, but not least Dymin offers business hosted VOIP phone systems and many other hosted computer-related services.
Business highlights
Emergency services offered
24 years of experience
Services we offer
24/7 live remote support, Business VoIP phone systems, Business sercurity software and firewalls, Business service contracts, Computer recycling, Data backup and protection, Flat-rate computer repair pricing, Free PC cleaning, Free pick-up and delivery, In-store/In-Home computer repair, Internet service, PC hardware sales and support, and much more! If it's computer-related, we can help! Call us today!
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7143 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 7% | ||
| 1% | ||
| 1% |
Showing 126-143 of 143 reviews
Lana H.
Feb 2013
Ngant showed up on time and proceeded to repair all the items on my list. Later when I tried to use my disk loader, it still did not work. I called him several times and he wouldn't return my call so I gave up and called another company. I will never use Dymin again.
Response from Dymin Computer Systems
"Ms. H's review is based on work we did for her computer back in August 2012. According to our technician notes, we repaired Ms. H's computer of a serious virus infection and addressed several issues on the list Ms. H provided, including the disc drive. Our technician tested the disc drive prior to Ms. H picking up her computer and we were unable to replicate Ms. H's reported problem (i.e., all CDs and DVDs we placed in the drive read and copied successfully). Ms. H picked up her repaired computer on August 15th. Ms. H did not contact us until August 25th to report that she was still having issues with the computer. We answered her call in the early evening on Friday, August 25th, but since it was after business hours, we needed to contact her on the following Monday. We have a 45-minute recorded phone call on Monday, August 27th where our technicians provided free followup service over a remote-control internet session to address Ms. H's issues. We stand behind every repair we complete, and so we offer a 7-day Accurate Repair Guarantee. Our guarantee is 7 days, because beyond that amount of time, it becomes increasingly likely for problems to be unrelated or have new problems develop. We did the remote-control session with Ms. H free of charge as a courtesy, even though she did not report having any problems with the repaired computer until 10 days afterwards."
Dale M.
Feb 2013
He was on time. He did what was requested and in a timely manner. Couldn't ask for more.
Sherri H.
Dec 2012
I brought in my laptop needing it back as soon as possible for work. The person who took my computer promised it to me the next day, and said he was going to be working on it himself right away. I was actually called later that same day saying the computer was ready to be picked up. Since I had been told over the phone (from another company) my hard drive was probably shot, I was pleasantly surprised that it was "only" a virus. The staff were friendly and didn't make me feel silly for not knowing what was going on with my computer.
Lana H.
Aug 2012
again
Joe G.
May 2012
I brought my computer in and they had all the additional parts that I wanted (power supply, RAM, and USB 3.0 PCI card) in stock. In less than an hour Nam installed everything, including the required software for the solid-state caching drive. Total bill at Dymin was just over $200.My computer is really fast now and I love it! Thank you, Dymin. You're the best!
George C.
Apr 2012
They were helpful and it was a pleasant transaction. I used them as the person who performs the technical work for me suggested that they are reasonable. They gave me some useful information. Their price for a computer is reasonable. They cater to gamers and high end business which was a little than I required. I do not have negative against them. I would use them again in the future.
James P.
Apr 2012
The first time major viruses were found and removed but after a few days it started to freeze up again. I called and they took it back immediately with no questions ask and found that it still had a residual virus that was finally eradicated. No charge for that, no hassel, and very courteous. They also told me how to help prevent future infections.
The second computer had many astronomy software programs on it that only worked with Windows XP. I was really worried when they said that the old hard drive was going and that I'd have to have a new computer. They were not only able to save all the programs and data from the old computer but also move it into an upgraded newer computer, and have Windows XP on the new one. I tried it at the observatory yesterday and it works great. Very reasonable charges, prompt service, and they really knew what they were doing. I couldn't be happier and would recommend them without reservation.
The second computer had many astronomy software programs on it that only worked with Windows XP. I was really worried when they said that the old hard drive was going and that I'd have to have a new computer. They were not only able to save all the programs and data from the old computer but also move it into an upgraded newer computer, and have Windows XP on the new one. I tried it at the observatory yesterday and it works great. Very reasonable charges, prompt service, and they really knew what they were doing. I couldn't be happier and would recommend them without reservation.
Joe F.
Dec 2011
My wifes hard drive crashed (blue screen of death). They were able to retrive & back up her files before installing a new hard drive.
They were able to save thousands of pics & doucumets. Very professional, I drop it off in the morning and they called that afternoon,detailing the problem and the cost of repair. She had her laptop back in twodays. $240
I was so impressed with their work & fast turn around, that I drop off my laptop. It was slowing down & crashing. They cleaned out the viruses(240), got rid of unwanted programs, and made sure all my windows update were installed and working properly. Because of the weekend it was a 3 day turn around. $139
Forget Best Buy, Dymin is the place to go.......the also sell new & used laptops & PC's.
Response from Dymin Computer Systems
"Thanks for the kind words, Member. I'm glad that we were able to get everything back up and running for you. I just wanted to let you know that we do guarantee a 24-hour turnaround during the business week Mon-Fri!"
Robby W.
Dec 2011
Great
Linda J.
Nov 2011
The services were fine, but we ended up getting rid of the computer. I think the computer was just getting old since there were continuing issues. The techs were very quick, and I’d recommend Dymin Systems.
Douglas S.
Nov 2011
I’ve been pleased with their service and their prices. I recommend them to people!
James S.
Nov 2011
I was very happy with their services. They were prompt and did a good job.
Stephen S.
Nov 2011
unknown
Dennis T.
Nov 2011
unknown
Aleisha S.
Aug 2011
Very Well
Maria K.
Apr 2011
It went very well.
James S.
Mar 2011
As far as prices go, I'm not sure if they were competitive or not. However, I was happy with the way they had a quick turnaround time. They fixed my problem. They diagnosed the problem and returned the computer to me within two or three days. I haven't had any problems with the computer since. They have recommended virus protection software, which has done a fairly good job. Overall, I was happy with them.
Tim C.
Apr 2008
This is a very competent company. They know their stuff and do good work.
Licensing
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FAQ
Dymin Computer Systems is currently rated 4.7 overall out of 5.
Dymin Computer Systems accepts the following forms of payment: CreditCard
No, Dymin Computer Systems does not offer free project estimates.
No, Dymin Computer Systems does not offer eco-friendly accreditations.
No, Dymin Computer Systems does not offer a senior discount.
Yes, Dymin Computer Systems offers emergency services.
No, Dymin Computer Systems does not offer warranties.