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Smith's Sewer Service Inc

Drain Cleaning, Plumbing, Sewer Cleaning

About us

Established in 1935, 4 generations of Sewer & Drain Cleaning experience We have 15 Service Technicians, 4 office employees, and our Service Manager Brent Smith and the owner Don Smith both work in the field along with the rest of the employees. Customer Service is our #1 priority!!

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

We offer all sewer and drain cleaning services including video pipeline inspections, sewer line locating, hydro-jetting/jet vacuum service also tractor camera video pipeline inspections. We also do preventative maintenance and repair/replace sump pumps. Our services are available to residential, commercial, industrial and municipal customers.

Services we don't offer

ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.9120 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
1%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 76-100 of 120 reviews

Marcia H.
01/2017
5.0
plumbing
  + -1 more
All went very well
Description of Work: Install new faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric N.
08/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Called ahead and arrived in the window I was told. Completed the job quickly. Technician was friendly and did exactly what we needed. Would recommend
Rating CategoryRating out of 5
Yes, I recommend this pro

Jill F.
05/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Chris V.
05/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: locate service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joe C.
04/2016
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: Removed dog rope toy from sewer line.

Rating CategoryRating out of 5
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Fae R.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: worked on sump pump issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kelly S.
11/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: I was having trouble with my kitchen drain. He was quick and efficient and solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kellie F.
09/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: They came the day after I called and fixed the problem. No complaints.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Lars V.
09/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: Cleaned main line from clean out opening alm the way to the street from infiltrated root growth and cleaned kitchen drain to mIn line

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Mark L.
09/2015
4.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
unknown
Description of Work: They cleaned ou my sewer line. It worked out well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bethany M.
07/2015
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen P.
07/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Clean out a clogged pipe. Everything went well. Repairman was on time, diagnosed the problem and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sarah B.
06/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Great experience. Reasonably priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michelle M.
12/2011
5.0
sewer cleaning
  + -1 more
Smith Sewer Service Inc I highly recommend Smith Sewer Service. I had to call them out two times, because I had two different problems and one of those times was on a Sunday. They were there right away, was very prompt, very friendly and did a good job.
Description of Work: Smith Sewer Service Inc I used Smith Sewer Service, to clean up and repair my sewer back up. It was in May and cost between $450 to $500.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Paul S.
09/2011
5.0
drain cleaning, plumbing
  + 0 more
Technician called ahead of time and coordinated meeting, quickly cleared blockage and cleaned up. Then "coached" me on how to remove the strainer next time.
Description of Work: Had standing water in the tub. Liquid Plumber did not clear it. Called and left message.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$75

Edward O.
07/2011
5.0
drain cleaning, sewer cleaning
  + 0 more
The serviceman took care of both draining problems professionally and efficiently. He also gave us some preventive maintenance tips. We are quite satisfied with the results. Would recommend their services to anyone.
Description of Work: We had an upstairs toilet and a basement floor drain that weren't draining properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Craig N.
05/2011
5.0
drain cleaning
  + -1 more
My tenant called to report a clogged bathtub drain at her residence. I sent my handyman out to fix it. He was unable to remove the trap to clean the drain pipe. I called Smith Sewer Service. The company representative arrived promptly and removed, cleaned and replaced the trap with ease. The problem was solved and he cleaned up the area and was on his way. It was a flawless experience.
Description of Work: Removed a clog in the bathtub drain at a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Amy S.
03/2011
5.0
drain cleaning
  + -1 more
We've used Smith's in the past for sewer work unrelated to this problem and had great service. I called at 9am and they were able to come out by 10:30am. Job was done in about 45 minutes and cost an hour's labor. They called and said they were on the way, insuring we'd be ready. They were also considerate of the pets in the home - making sure the cats didn't escape as they came and went. I especially appreciate that they were upfront about the difficulty in snaking the tub drain and allowed us to make an informed decision. I highly recommend Smith's Sewer Service.
Description of Work: We had a slow running sink and tub drains in the upstairs bathroom. Not a complicated job, just needed the pipes snaked out. The plumber was able to handle the sink drain quickly, but advised against trying to snake the tub as the piping was likely under the sub-floor & would have required demolishing the bathroom. He also made several low-cost suggestions for future problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jon A.
03/2011
5.0
drain cleaning
  + -1 more
The service person arrived promptly on schedule, ran the snake from the kitchen drain to the new section of sewer pipe, checked that the rest of the line was flowing freely, cleaned up conscientiously after himself (which is more than I can say for the plumber who replaced the corroded pipe, but that's another story) and was finished in less than a half-hour. His price was very reasonable and I was very happy with his work.
Description of Work: After we had a corroded sewer pipe replaced, the plumber recommended we have a sewer service clean out the drain pipes from the kitchen to the newly replaced section. A neighbor recommended Smith's Sewer Service, so I called them and they worked me into their job schedule the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David G.
01/2011
5.0
drain cleaning
  + -1 more
I've used them for years. They cleaned up. I have a situation where my wife cannot get to the downstairs toilet so it needed to be done. It was a short trip and they had tools that I didn't have. It is amazing what the right tools can do. They advertise 24 hour service and they have an answering service.
Description of Work: I used Smith Sewer Service to unclog an upstairs toilet at 4 am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Daniela F.
02/2010
5.0
drain cleaning, sewer cleaning
  + 0 more
Our warranty comapny send me plumber who could not do it- but he recomended this guy. he came within 30 minutes despite being sick. he inspected the lines, brought heavy snake, drained the whole line. it took him liitle bit over one hour. he said he did not find any hard objects, recomended use of video camera if it happens again.
Description of Work: We experienced a sewer back up and flood in the basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

connie C.
10/2009
5.0
sewer cleaning
  + -1 more
Smith Sewer Service arrived, on time, and quickly diagnosed the problem and solution. Within 45 minutes, the root growth had been removed and the sewer was flowing fine.
Description of Work: Smith Sewer Service cut tree roots which had penetrated our main sewer using a cable fitted with a rotating blade.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Ciel F.
09/2008
5.0
sewer cleaning
  + -1 more
It was great because they came in when I needed them to, diagnosed the problem, did the work, and then cleaned up when they were finished. They were professional and friendly.
Description of Work: They came to my home and cleared the basement drain that goes to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Shannon L.
09/2008
5.0
sewer cleaning
  + -1 more
They were very timely. They were very quick to respond. They were very quick at fixing the problem. I called them in the morning and they were out with in an hour.
Description of Work: The company came out to our house and unclogged a drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Lucinda B.
10/2007
5.0
sewer cleaning
  + -1 more
Sewer was completely clogged after plumbing preformed by another plumbing company. Smith's guy Chris unclogged it in no time (said that other plumber should have done it) for the minimum charge, and snaked everything out from there to prevent future problems.
Description of Work: Unclogged sewer, water was not draining from use in house at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

PO Box 351 4620 NW 62ND AVE, Johnston, IA 50131

www.smithssewerservice.com

Service hours

Sunday:
7:30 AM - 11:30 AM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 11:30 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Sewer Cleaning

FAQ

Smith's Sewer Service Inc is currently rated 4.9 overall out of 5.

Sunday: 7:30 AM - 11:30 AM

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 7:30 AM - 11:30 AM

Smith's Sewer Service Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Smith's Sewer Service Inc offers free project estimates.
Yes, Smith's Sewer Service Inc offers eco-friendly accreditations.
No, Smith's Sewer Service Inc does not offer a senior discount.
Yes, Smith's Sewer Service Inc offers emergency services.
Yes, Smith's Sewer Service Inc offers warranties.
Smith's Sewer Service Inc offers the following services: We offer all sewer and drain cleaning services including video pipeline inspections, sewer line locating, hydro-jetting/jet vacuum service also tractor camera video pipeline inspections. We also do preventative maintenance and repair/replace sump pumps. Our services are available to residential, commercial, industrial and municipal customers.
ask for details

Contact information

PO Box 351 4620 NW 62ND AVE, Johnston, IA 50131

www.smithssewerservice.com

Service hours

Sunday:
7:30 AM - 11:30 AM
Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM
Saturday:
7:30 AM - 11:30 AM