Green's Appliance Heating & Cooling

Heating and Air Conditioning, Appliance Repair, Appliance Sales and Installation

About us

Greens Appliance Heating & Cooling, Inc. has been family owned and operated since 1958. Since then, Greens has become an icon in the industry and has earned a reputation in the Des Moines area for providing quality service with integrity and dependability. Our experienced and skilled technicians at Greens repair and install all makes, all models, and all brands of major appliances and heating & cooling systems.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling Repair and Installation, Appliance Repair and Installation

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-100 of 269 reviews

Ryan A.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
the appt. went well, service was great, thank you!
Description of Work: AC inspection/cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Green's Appliance Heating & Cooling
Thank you!

Danielle L.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
I received excellent customer service before, during and after the installation of my unit. This is the second time I’ve hired them.
Description of Work: It was a Big Deal for $100 for $200 Voucher toward a New Furnace OR A/C Unit, Including Installation. A new furnace was installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thank you for your review! It was great doing business with you!

Angela A.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Informed us about best types of filters to get and how to periodically clean the ac unit outside as cotton and stuff can build up on certain sides of it. Very helpful young man! Would recommend them to everyone!
Description of Work: Provided a cleaning/inspection of our furnace and ac.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thank you for taking the time to give us a review! We appreciate the business!

Melodie R.
07/2014
5.0
appliance repair
  + -1 more
I have used them before but it's been years. They were real prompt, real good about that. They are extremely expensive.
Description of Work: They came out and check my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thank you for the review

Lisa H.
07/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
The guy was helpful. He fixed my dishwasher in a very timely and efficient manner. He explained things and didn't make a mess. The price was what he said it would be. I was very happy with him. He was saying that the particular model of the dishwasher that I have is known to be a very good one and he felt confident that replacing the control panel would be worth it. He said that certain lines of the newer dishwashers really weren't as efficient and couldn't handle food particles as well as the one that I have. I haven't had another problem with it and the control panel has worked just fine. I was very happy with their service.
Description of Work: He fixed my dishwasher. He had to replace the control panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Green's Appliance Heating & Cooling
You were a pleasure doing business with! Thank you for the feedback!

Neil B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician was prompt and did a thorough inspection and tuneup of my air conditioner. He gave me clear information of what could be a potential problem with my air conditioning and gave a thorough quote detail. I highly recommend this company.
Description of Work: The provider did a seasonal AC tune-up in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
You were a pleasure doing business with! Thank you for your review!

Mary Lou H.
07/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
The tech went over and beyond to fix our dryer issue. Very much appreciated!!
Description of Work: Awesome fast response, same day. Repaired dryer vent issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Green's Appliance Heating & Cooling
So glad you are pleased! Thanks so much for giving us an opportunity to earn your business!

Earlene G.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
The work was not done, and I was disappointed about that.
Description of Work: I was disappointed, that though this offer came up as something for my area, Green's emailed me that they do not work in Ames, a 20 minute drive from Ankeny. I had to get a refund. Was the problem with Green's or with the list, I do not know.

Rating CategoryRating out of 5
value
5.0

$50

Response from Green's Appliance Heating & Cooling
We're so sorry that we do not service Ames and were not able to help you out. We have reminded Angie's List to remove that from the service areas listed on their website.

Daniel D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Well just fine...purchased one of the tune-up deals; also ended up having to get some regular maintenance as well. I will definitely use them again.
Description of Work: Tune-up on our AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Green's Appliance Heating & Cooling
Thank you so much for choosing Green's and for taking the time to give us such a nice review. We appreciate both!

Rosemary N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went well. Service was scheduled promptly and service technician arrived at the scheduled time. He did a thorough job examining the air conditioner. In addition, I was able to take advantage of a special which I appreciated. I will certainly call them again.
Description of Work: Annual maintenance for air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
That's great to hear you were happy with our service. Thank you for taking the time to give us a review, and thanks for giving us try -- so nice to have a new customer!

Mary S.
06/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Dishwasher was functioning okay so no work was necessary but he gave me some good tips about it.
Description of Work: Checked dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Green's Appliance Heating & Cooling
Glad to hear our tech could help you out with some helpful hints. Thanks for calling Green's!

Janet N.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Felt he was honest about problem.
Description of Work: Diagnosis. Microwave cost too much to repair so I bought new one from Nebraska Furniture Mart (installed.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Green's Appliance Heating & Cooling
Thanks for the review [removed member name]. Sorry your the cost was not worth repairing. Hopefully you are enjoying your new microwave. Thanks for your business!

Tim H.
06/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Our electric range had a non woking control panel, so we had no oven funcionality. I called for a repair and the night before they arrived, the referigerator also decided to quit working. They arrived on time and I asked the technicion if he could look at the referigerator as well while he was there. We had everything up and running again that day.
Description of Work: Repaired range and referigerator.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Green's Appliance Heating & Cooling
So glad we were able to get that extra appliance taken care of for you and on the same day of our trip! We appreciate you taking the time to give us a review, and thanks so much for your business.

Brock C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Scheduling was smooth. Tech showed up on time, serviced as planned, and did not include any trumped-up upsale needs. Good experience.
Description of Work: Annual service check of AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Green's Appliance Heating & Cooling
Thanks for giving us a try! Glad you were happy with the service. Let us know if you need help in the future.

Jennifer V.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
This company is so great! We had a great technician named Nathan. Very professional and knew what he was doing. It was around a very busy time of year and they were booked until a Tuesday and he offered to work late and fit us in at the end of the day on Monday. I will definitely be calling them for anything I need in the future and I recommend everyone else does as well.
Description of Work: Replaced out blower fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Green's Appliance Heating & Cooling
We really appreciate Nathan being so willing to stay late to get you taken care of! Thanks for the nice review, we appreciate that too. Thank you for choosing Green's and let us know if you need any further help.

Lynn H.
06/2014
5.0
appliance repair
  + -1 more
The service was great. Repairmen was punctual, called when on his way, knowledgeable, shared tips for conserving energy and was aware of coupon availability to be applied to overall cost. Was completed and done in 15 minutes over my lunch hour.
Description of Work: Replaced heating coil in dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Green's Appliance Heating & Cooling
We get a lot of nice compliments for Paul -- he is fast! And, working customers appreciate not having to take off unnecessary time. Thank you for taking the time to give us a review -- and thanks for choosing Green's!

Laura M.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Repairman was honest upfront about the potential cost of a repair and that it simply wasn't worth it. The unit was old and what he could do may not last. He definitely saved me money in the long run. Also he was ahead of schedule and communicated that he may be able to arrive earlier than expected and he did. Cost was low bc I used one of their specials on Angie's List
Description of Work: AC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks for the nice review (removed member name). So sorry your AC is not worth the cost of repairing. We would be happy to give you quote for a new AC. There is no charge for a quote.

Edward B.
05/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Had Golden Rule tell me I needed a new unit so I called Greens for a second opinion. They came out and fixed the issue in about 10 minutes. Turns out we had a bad capacitor. Great service and good people! Thanks DJ!
Description of Work: Fixed AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

Response from Green's Appliance Heating & Cooling
Hey thanks for the kudos -- we try our best! Glad we were able to get you taken care of with such an easy fix. Let us know if you have further problems.

Tracy S.
05/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
After receiving a free estimate, Green's technicians recommended that our furnace, water heater, and air conditioning units--all of which were outdated and undersized for the square footage of our recenlty purchased house--be replaced for increased energy efficiency. The entire replacement process--occurring during 2.5 day period--was extremely well handled by the two Green's technicians. The quality of service, explanation of the work that was being completed, and the overall professionalism of this company were excellent. Even when it turned out that the air conditioning unit was overcharged with excess freon, they quickly corrected the error and were extremely responsive to any questions that we had had. I would not hesitate to contact this company again in future!
Description of Work: Green's technicians replaced the furnace, water heater, and air conditioning units and were very helpful in addressing all of our questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,300

Response from Green's Appliance Heating & Cooling
Wow, thanks for taking the time to give such a detailed review. We really appreciate it. We are glad to hear you were happy with everything. Thanks so much for your business!

Laura B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Everything went smoothly. Scheduling was easy. I was called 15 minutes before the technician arrived and he arrived on time. He was friendly and efficient and took the time to go over everything I should know. I will definitely be using them again.
Description of Work: Air Conditioner Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Green's Appliance Heating & Cooling
Thanks for becoming a Green's customer! And congratulations on being a savvy home owner by getting an annual tune up on your AC! A seasonal maintenance on your furnace in the fall, and on your AC in the spring, will keep your units tuned up to their maximum efficiency which will help to keep your utilities low and maximize the life of your equipment. It also helps you maintain the comfort levels in your home during the heating & cooling seasons, and reduces the risk of premature failure of components -- which can be expensive and frustrating to deal with. So congratulations on being a very smart homeowner :)

Wanda S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Went well. It was stormy the day he was to come. Office called early (8:00 am) to reschedule. Actually set appt for following Sat. That way we didn't get moved along ways out on sschedule. Called about 20 min to alert us. Came on early side of window office had set. Very satisfied.
Description of Work: Checked a/c system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thank you for the nice review. So glad to have another satisfied customer :)

Andrew M.
05/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Back story: had a bad experience with anon-Angie's List company (one that advertises a lot) that came toservice the system and quoted me $1000 of repairs and said the system was too old and should be replaced (it was15 years old). I knew I was being scammed and had them do only the service. I bought the discounted A/C service for Greens on Angie's List based solely on the reviews. The technician arrive exactly on time and was very professional. I told him I had noticed some icing on the inside unit the one time the A/C had run this season. The technician quickly diagnosed that we might have a leak in the system and was low on coolant. He immediately quoted me what the worst case for repairs and cost and gave me several options. We agreed on what he would do and he went to work. The repair was completed and then he cleaned/serviced the entire system. He was done in less than an hour and the total cost was 20% less than the worse case that he quoted me. I could not be more pleased with Green's and the technician and will be using them again for furnace service in the fall. Here's what the technician didn't do: tell me we need a new system (in fact assured me that the system should be fine for at least another 5 years based on his diagnosis). Tell me the blower needed to be cleaned because it didn't (the other company said it did and wanted $300).
Description of Work: Angie's discounted A/C service. Fixed a leak and added coolant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$422

Response from Green's Appliance Heating & Cooling
Thanks for the review, we really appreciate you sharing your experience. So glad you became another satisfied Green's customer. If you continue to have issues, be sure to let us know -- we stand behind all of our work.

Robert J K.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
He did a great job he'll be are handyman any time
Description of Work: He fixed some water lines under the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Green's Appliance Heating & Cooling
Glad to hear Jeff got you taken care of -- he is a great guy and a super technician. Thank you for taking the time to give us a review!

Caleb S.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
DJ was able to come to my home and evaluate my old and malfunctioning ac system the day after initial contact. He provided a quote and information regarding payment options that day. The scheduled an installation about 10 days after the initial evaluation. The installer, Brian, was very efficient and courteous to my family while working diligently to get the job done in less than one day. The new unit works very well. Prices were comparable with other vendors.
Description of Work: Evaluated old ac system, designed and priced new unit and installed new unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Response from Green's Appliance Heating & Cooling
Thank you for your business, and thank you for the nice review. We appreciate both very much. Glad to hear you were happy with our service. Let us know if you have any problems, we stand behind all our work 100%

Hugh L.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
It was a simple repair: replacing cracked ignitor. It took about total of 20 min. for service person to do the job. The charge was $200. The part (ignitor) costs under $40 in local store and under $20 online. The price was ridiculously unreasonable.
Description of Work: Replacing ignitor

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$200

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10530
Trade License Locale
IA
Trade License Authority
Iowa Plumbing & Mechanical Systems Board
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Appliance Sales and Installation

FAQ

Green's Appliance Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 AM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 AM

Green's Appliance Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Green's Appliance Heating & Cooling does not offer free project estimates.
Yes, Green's Appliance Heating & Cooling offers eco-friendly accreditations.
Yes, Green's Appliance Heating & Cooling offers a 10% senior discount.
Yes, Green's Appliance Heating & Cooling offers emergency services.
Yes, Green's Appliance Heating & Cooling offers warranties.
Green's Appliance Heating & Cooling offers the following services: Heating & Cooling Repair and Installation, Appliance Repair and Installation

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM