Green's Appliance Heating & Cooling

Heating and Air Conditioning, Appliance Repair, Appliance Sales and Installation

About us

Greens Appliance Heating & Cooling, Inc. has been family owned and operated since 1958. Since then, Greens has become an icon in the industry and has earned a reputation in the Des Moines area for providing quality service with integrity and dependability. Our experienced and skilled technicians at Greens repair and install all makes, all models, and all brands of major appliances and heating & cooling systems.

Business highlights

67 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling Repair and Installation, Appliance Repair and Installation

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 201-225 of 269 reviews

Sue S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They provided the fall check-up and cleaning on our furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thank you for taking the time out of your day to review our performance! We love to hear what our customers have to say about their experience with Greens and love taking that as a learning opportunity to improve our business! If you have any questions, comments or concerns-never hesitate to give a call! We are always there when you need us!

Terry M.
11/2015
2.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: The service tech diagnosed our freezer noise based upon my information without actually hearing it. He claimed the parts and repair would cost around $500. I told him that I would decide about making the repairs and call if I needed his services. He said it might be better for us to purchase a new freezer instead of making repairs; and then charged us $127.47 for his time and the service call. | |I found the replacement part that he suggested on-line at a cost around $100. That means that he would want $400 to make the repair. Researching the repair on-line revealed that it took 10-15 minutes to make. | |The service provided and the amount charged was a gouge.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$127.47

Erik E.
10/2015
5.0
water heater repair
  + -1 more
.
Description of Work: Punctual. Prepared. Professional. Removed and replaced the gas water heater, neatly and cleanly. Provided a senior discount; appreciated. Would employ this firm again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alison P.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were awesome! This was warranty work that we ended up having to take care of ourselves! We heard from them 3 times keeping us up on what time they would be arriving! Best service ever!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Duane B.
10/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Replace old furnace, ac and water heater. |Did in 2 days what others wanted 3 days to do. Made sure my water was back on by the time I came home from work on first day. These guys are tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Terri S.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Great service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Alice S.
09/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They refunded money due to our work. The second time they charged me to tell me I had an electrical problem and it was a 4.00 fuse that needed replaced!
Rating CategoryRating out of 5

Loretta Q.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have an older dryer that needed a new belt.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Mark L.
09/2015
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: The motor went out on the Air Conditioning. They gave him the wrong replacement motor. It took about 3 hours to figure out what the problem was. It works fine now and we had no additional charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Edward O.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replacement of central air conditioning system to replace the 30+ year old system that finally quit working August of last year. The service personnel were professional, courteous, and went the "extra mile" to make sure we were satisfied with their installation and clean up. We have used Green's several times over the years and are happy with the services they provide. We highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Green's Appliance Heating & Cooling
Thanks so much for the review. We appreciate your business and look forward to working with you again. Please do not hesitate to call if you have any questions or concerns.

John G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed clothes washing machine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Green's Appliance Heating & Cooling
Thanks so much for your review. We appreciate your business and look forward to working with you again.

David H.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks so much for your review. We appreciate your business and look forward to working with you again.

julie W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They did our spring air check. We've used then for a year and have been very pleased. There are 2 service groups that once you find you hope never to lose and HVAC companies are one, the other is a good auto mechanic. We will always use Green's

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Green's Appliance Heating & Cooling
Thank you very much for the feedback. We are happy to hear from you and are more than happy to take care of your future needs. Please don't hesitate to let us know if there is anything else we can do for you.

sunny G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Green's Appliance Heating & Cooling
Thank you! We appreciate you taking the time to rate us.

Tim H.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our oven was having some problems with the controls. Greens fixed it and got it operational again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$354

Response from Green's Appliance Heating & Cooling
Thanks for the review. We appreciate you taking the time to give us your feedback.

QUYNH GIAO L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thank you for taking the time to rate us!

Todd H.
04/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: The pilot light on our water heater went out and I couldn't get it to stay lit after 5 tries. So Friday morning I called them early and they said they could get a service technician out by early afternoon. They called me twice to give me updates as to when he would be here and by 1pm he had showed up. It was a bad thermocouple and the tech fixed it quickly and was very professional about everything. I chose them based on their Angie's List reviews and the positive ratings were well deserved from my experience. Would use them again for sure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

Response from Green's Appliance Heating & Cooling
Thank you for taking the time to give us the review! We greatly appreciate your business!

Wanda S.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thanks for making the purchase and using Green's!

sunny G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced a fuse that had been there since 79. I will probably use them to replace my whole system when the time comes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Green's Appliance Heating & Cooling
Awesome news! We're glad that we could be of assistance!

Mary H.
03/2015
5.0
appliance repair
  + -1 more
.
Description of Work: Repaired my clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Green's Appliance Heating & Cooling
Thank you for taking the time to give us the review! We appreciate your business greatly!

Chad K.
03/2015
4.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Called them at 8am Friday morning about furnace acting up. They said they could get to me that day between 12p-4p. They called at 3:30p saying the service tech has had snags on all the calls and they would be there within the half hour. I called them at 4:30p asking how it was going (I was home all day) and they just said that I was next in line. They finally showed up a little after 6pm. The service tech was extremely nice and knowledgeable and showed me everything he was doing to the furnace. Turns out those expensive allergen furnace filters are THE WORSE THING YOU CAN BUY FOR YOUR FURNACE!! It filters great...too great, it prevents the cool air from coming into the furnace which was what was happening to my furnace. It would run but not run long enough to get the house up to temp and then shut off. It was getting too hot (because of that filter I had just changed 3 weeks prior). If you want to get rid of allergens, look into buying either a UV Light (have to change bulb annually though at $90) or a new system called GPS (Global Plasma Solutions).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$80

Response from Green's Appliance Heating & Cooling
Thank for taking the time to review our services! We apologize for the hiccups we had with getting the technician out during the scheduled time frame. We were short staffed that day, but there is no excuse for us dropping the ball on you. We are glad that you were happy with our technician and his service performed. Please keep us in mind for any future service.

David E.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was okay.
Description of Work: The did heating.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Green's Appliance Heating & Cooling
Thank you for the taking the time to review our services! We are always happy to assist!

Dale M.
12/2014
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thank you for the review!

Renee K.
12/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
.
Description of Work: Annual furnace maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thank you for the review!

Amie C.
12/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thank you for taking time to give us a review!

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10530
Trade License Locale
IA
Trade License Authority
Iowa Plumbing & Mechanical Systems Board
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Appliance Sales and Installation

FAQ

Green's Appliance Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 AM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 AM

Green's Appliance Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Green's Appliance Heating & Cooling does not offer free project estimates.
Yes, Green's Appliance Heating & Cooling offers eco-friendly accreditations.
Yes, Green's Appliance Heating & Cooling offers a 10% senior discount.
Yes, Green's Appliance Heating & Cooling offers emergency services.
Yes, Green's Appliance Heating & Cooling offers warranties.
Green's Appliance Heating & Cooling offers the following services: Heating & Cooling Repair and Installation, Appliance Repair and Installation

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM