Green's Appliance Heating & Cooling

Heating and Air Conditioning, Appliance Repair, Appliance Sales and Installation

About us

Greens Appliance Heating & Cooling, Inc. has been family owned and operated since 1958. Since then, Greens has become an icon in the industry and has earned a reputation in the Des Moines area for providing quality service with integrity and dependability. Our experienced and skilled technicians at Greens repair and install all makes, all models, and all brands of major appliances and heating & cooling systems.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Cooling Repair and Installation, Appliance Repair and Installation

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7269 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
7%
3
4%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 251-269 of 269 reviews

Brenda H.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cooling system check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thanks for the review!

Melinda S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The only bump in the road was the appointment got pushed back until late in the day. Very pleased with the service representative and was able to fix everything I had explained over the phone as a concern when setting the appointment. Would definately recommend them and use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$200

Response from Green's Appliance Heating & Cooling
We apologize in the delay with your appointment! We appreciate your understanding & thank you for taking the time to give us feedback!

Bob K.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced clogged defroster drain tube. It only took about 30 minutes, as he had the needed parts on the truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Green's Appliance Heating & Cooling
Thank you for your business & your review! We truly appreciate it!

Lois B.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked the air conditioner unit and the furnace. Explained that everything was running well, but bushes needed to be trimmed away from the air conditioner unit. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thank you for your feedback!

julie E.
07/2014
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: a/c seasonal check. We've used them before for a refrigerator repair and were very satisfied with them then, also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Green's Appliance Heating & Cooling
We look forward to doing more business with you! Thank you for our review

Matthew M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Greens repaired a leaking gas line for me. The cost ended up quite a bit more than I would have expected. On the other hand, their $49 AC service bought through this site was a good deal, and one AC unit they could not service (broken and not worth dumping money into) was not charged. This outift is trustworthy and punctual. Their bid for a replacement AC & furnace system to my broken one was very competitive, though for that job I could not book them in the timeframe I needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268.25

Response from Green's Appliance Heating & Cooling
Thanks so much for the nice review. Thank you for the opportunity to earn your business!

Michelle B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our AC unit and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Green's Appliance Heating & Cooling
Thank you so much for choosing Green's to install your new AC and furnace. We know you had a lot of companies to choose from, and we're so glad you trusted us to get the job done for you! Let us know if you experience any problems, and we'll look at it right away. You have an awesome warranty, by the way--Ten years on parts AND labor! Appreciate your business!

John K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: A/C tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Green's Appliance Heating & Cooling
Thanks for the nice grades!

Greg H.
06/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Appointment was made and prepaid. Received a call to make appointment, but they did not show up or call to reschedule.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$45

Response from Green's Appliance Heating & Cooling
We are so very sorry about the missed appointment. We attempted to call you, but the number we have for you is a non-working number. We will attempt to reach you via email to reschedule.

Criag B.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Prompt professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Green's Appliance Heating & Cooling
So glad to hear we earned another happy customer. Thank you for choosing Green's!

Vickie E.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Fixed may tag. Range they were very prompt and responded quickly. They kept me informed with very step

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks for the nice review! We appreciate your business!

jody S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks [removed member name] for the business. Not sure what happened, but we'll look into why we got a "B" on Responsiveness. We work hard to respond as quickly as possible.

Kristine D.
05/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Bought their tune-up special. Everything went great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Green's Appliance Heating & Cooling
Congratulations of being a smart homeowner by getting an annual tune-up! Thanks for taking the time to give us a review -- we appreciate your business :)

Pamela H.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced furnace and central air conditioner. They were on time and cleaned up messes they made.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks for being such a loyal customer of Green's for so long! We really appreciate your business, and appreciate you taking the time to give us a review.

Linda H.
03/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Fixed air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Green's Appliance Heating & Cooling
Thanks for taking taking the time to grade us!

Don B.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
GREAT
Description of Work: The service technician did an outstanding job. He repaired my fireplace and took time to explain the problem and how he fixed it in detail. He also made suggestions to improve usage. When he finished the hob, my off white carpet was still off white and it was a great experience at a great price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Green's Appliance Heating & Cooling
At Green's we strive to provide the best service possible every time! We're glad to hear our technician is doing an outstanding job and that you were pleased with the service he has provided! Thank you so much for your review!

Earl K.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Our AC was not cooling the house sufficiently on very hot days. I sent Greens an email and two days later met with Dustin. He suggested that we try a number of strategies to increase the effectiveness of the current system. 1) Clean the AC unit and check the coolant level. 2) Use a filter that impedes air flow less than the cheapo one I was using. These new filters are much thicker and ended up costing $40. I bought two but will explore lower cost options online. The deal is supposed to be that the large pleats have much more surface area so air can get through easier with no loss of filtration capacity. 3) Seal the large number of basement ducts with a magnetic cover plate (the basement was actually too cold!). This turned out to be difficult because the ducts are on the sealing. The magnetic cover plates I found online were well documented not to work on the ceiling. Dustin suggested a backup plan of sealing the individuals ducts with cardboard. I did this and it helped a great deal. Anyway after the first three the unit seems to be working fine (although the weather has not been quite so hot the past few days). The next step will be to enclose our basement stairway to keep more of the cold upstairs. Only downside, when I called to schedule the service appointment I was put on hold four times. Turned out to be worth the wait I guess. These guys were really helpful, did not try to sell me a bunch of stuff, or get me to try and sign a maintenance agreement. I learned later that many of the companies will try to do this. I did have them come back to check my AC and clean the outside unit. All in all a great experience and I will use these guys again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Green's Appliance Heating & Cooling
Thanks so much member for your glowing report! We definately plan to keep Dustin - he is great! So sorry for having to put you on hold the day you called in to schedule. We were short staffed that day (one our our gals is in the National Guard and she got called up for active duty) and we also experiencing a huge amount of calls that day. We are addressing how to avoid that every happening again.

Anna L S.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I enjoyed the appointment.
Description of Work: service call- repair wires, cleaned outdoor unit, gave me an estimate for replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Susan C.
07/2010
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
I was very happy with them.
Description of Work: Green’s Appliance Heating and Cooling replaced my furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Green's Appliance Heating & Cooling
Thank you, member. We know you will be very happy and comfortable with your new units. Don't hesitate to call us if we needs to do any "tweaking" as sometimes that is needed. We're on call for you 24-7!

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM

Licensing

Bonded

Insured

Licensed*

Trade License Number
10530
Trade License Locale
IA
Trade License Authority
Iowa Plumbing & Mechanical Systems Board
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair,
Appliance Sales and Installation

FAQ

Green's Appliance Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: 7:00 AM - 8:00 AM

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 7:00 AM - 8:00 AM

Green's Appliance Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Green's Appliance Heating & Cooling does not offer free project estimates.
Yes, Green's Appliance Heating & Cooling offers eco-friendly accreditations.
Yes, Green's Appliance Heating & Cooling offers a 10% senior discount.
Yes, Green's Appliance Heating & Cooling offers emergency services.
Yes, Green's Appliance Heating & Cooling offers warranties.
Green's Appliance Heating & Cooling offers the following services: Heating & Cooling Repair and Installation, Appliance Repair and Installation

Contact information

3400 SE Crossroads Dr. Suite 100, Grimes, IA 50111

http://www.greensahc.com

Service hours

Sunday:
7:00 AM - 8:00 AM
Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
7:00 AM - 8:00 AM