Superior Carpet & Upholstery care

Very happy with the outcome

They did an excellent job.

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Excellent job!

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Great!

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The cleaning crew was on time and got right to work. I have used another carpet cleaning company for a number of years. I felt it was time to change, because the time that they were here got shorter and shorter. I didn't feel, I was getting the value that I paid for. That is not the case with Superior. Prior to the cleaning process started, I asked Dave what the process was and of course the cost. Dave was very informative, and the price was excellent for the service I received. They were here for 1 hour. The carpet was raked after the carpet was cleaned. It looks and smells great. My carpet is 11 years old. In good condition, but it looks like brand new carpet now. It's a great feeling to have work done as advertised. This why, I subscribe to this website. I have yet to be disappointed. If you want your carpets cleaned, my choice is Superior.

They were 30 min late but called on time to say they were running late. More add on fees than I could keep up with. Initial estimate of $109 went to $216; explanations prior to service had me expecting $145. Carpet still wet/damp over 48 hours later in heavily treated area. Clear explanations would have eliminated the "extra" gallon of oxidizer, UV scan, and deodorant, saving $65. However, once done carpet looked nice and hosted a dinner party with many compliments.

When making my appointment, I was able to get a time and day that I needed, on short notice.received a call about an hour before they were due to come.Mike asked if we would want them to come earlier, as they were done with previous job.This worked out great for me, as my schedule was tight.when they arrived, I told the 2 man team what I needed done and showed them my old cat's stake outs! I also showed them a fingernail polish stain that I didn't think would come out.(but did!)Mike gave me a carpet cleaning estimate and told me how much pet stain remover was per gallon. we had some furniture moved,and they removed the rest that i needed moved.After the pet stains were removed, i was told where i was in price.I had told them ahead of time,how much that i could spend and which rooms were the most important.It took a lot of stain remover to get my old cat's stains out of the hallway!all came out but one, that other carpet cleaners hadn't been able to get out either.I cancelled having the stairs done and was then able to get the rest completed The carpets dried in 24 hours, except for the hallway that had all of the stains and odor,previously.it took 2 days and a fan to get it dry before our party.I was very pleased with their politeness, professionalism and their hard work.The carpets looked great.Will recommend to others.

We called Superior Carpet and they were able to do the job within days. We set the appointment and everything from there went like clock work. We had a place on the carpet that did not remove from the last carpet cleaners we had hired. This team was able to remove and make the carpet look brand new. This business knows what they are doing!

They came out and gave me a quote and identified my stain as a water leak so I could have it fixed before the carpet was cleaned. They arrived on time and had all the work done in 2 1/2 hours. In the meantime I had decided to have the couch cleaned so they came back another day and did that.

They were prompt and came right on time. While they were there, they answered any and all of our questions about the cleaning that they were doing. Both the carpet and the area rug came out looking and smelling clean. We could not have been happier with their services.

Mike came out gave us a quote then proceed to clean all the carpets and stairs in a two story house. Three of the rooms needed the carpet stretched as well before they cleaned them, which they did. One room had a spot which needed patching. Mike came back a few days later to patch it as he did not have his patching equipment with him on the day he cleaned the carpets. After the patching, you could not tell where the patch was applied. Very knowledgeable and professional. Would definitely use him again and highly recommend to others.

The owner was very courteous and knowledgeable in giving me estimates and in doing the work. I am extremely pleased with the results. The carpet was damp but not wet, and it dried in the time frame the company told me it would. I am writing almost two months later, and there are no return spots or ripples in the carpet. All of the ripples in the carpet were repaired and stretched. I will definitely use this company again, and would highly recommend it to anyone needing their services.

Mike was wonderful to deal with. He understood that this was important to us, and made sure to fit us in to his busy schedule. We have used them in the past to clean our carpets, and they were the only ones who could get the stains out and keep them from recurring.

They did an excellent job. They arrived on time as promised. They completed the job in one day as promised. The pretreated our carpet, which was filthy due to pets and a lot of children, plus it had been some time since we professionally had it cleaned. They moved the furniture as promised and also re-stretched the carpet in the lower level. They also treated a severe stain in our family room and were able to get it out totally.