Superior Carpet & Upholstery care

They really do a great job, are very professional and thoughtful. I have two dogs and a cat, and they were nice to them and careful around them. I appreciated their kindness and the excellent way they behaved in my home.

The guys called an hour before the scheduled appointment to let us know they were running ahead of schedule and to ask if they could start 30 minutes early. We were already here so we mutually agreed that would be great. Locations were cleaned as outlined in our agreement. They were careful to wear shoe covers while working to keep the area clean. Both were friendly and professional the entire time they were here. Carpets came out better than expected so we were very pleased with the results. We will definitely request their services again in the future and recommend them to others.

Fast and took care of problem spots. Having them come back every year,

Great service, on time, very professional, carpets looked great!

Our house is on the market and the stairs were showing dirt even though we had a full house carpet cleaning last November. Our real estate agent recommended Superior. I was at work so our son was the one letting them in. They were running late and telephoned twice to let me know the previous job was taking a lot more time then anticipated. I am really pleased with the cleanliness of the stairs. They look the best they have since our 3 years living here. It is obvious they worked the steps until they came clean. Awesome job!

Fantastic! Will be using again! Really took their time and did an amazing job! Very professional and detailed.

He took care of the stain and explained why it needed to be treated differently because it was a nylon carpet. The stain was completely removed.

awesome - best of 7 carpet cleaners i've used.

unfortunately we never got a chance to find out.

Very punctual on arrival time. Thorough cleaning. Pleasant to do business with.

They did a great job. We spent quite a bit, but had a lot that needed done, including addressing some stubborn stains and re-stretching some of the carpet. Very professional, provided consultation, and spent all the time needed to do the job well. We are pleased and will use them again.

The company was able to schedule an appointment for me within 3 days of my call, they were very willing to work with my somewhat limited availability. My appointment was between 10:15-10:30, I received a call at 10:15 saying they were on their way, I really wasn't expecting them until 10:30 so I feel the phone call was an extra bonus. There were two gentlemen, they both put plastic booties over their shoes before entering my home, they also covered the entire floor with a cloth before starting to clean. They worked hard at getting all the spots out, I was not expecting the results they got (a 4 year old tends to leave behind some mystery stains). My sofa and loveseat look great! My only regret was not getting the stain guard applied after cleaning, I called them back and have scheduled them to come back and apply the stain guard, which they were able to do within 24 hours. I feel the company name fits, my experience was Superior!

Wonderful work and very professional. Immediately knew 100% cotton requires a treatment similar to dry cleaning. Work performed and sofa returned in the time quote. I have been looking for an upholstery cleaning establishment able to clean the 100% foot ton fabric for years...great work, great price....I just wish Ames were within their service area.

It went well except the cleaners left a gob of gunk in the driveway from their machine. This is the only reason I gave quality a B.

It is so refreshing to have a positive experience in a service industry. From start to finish, Superior offered the best possible service out there. From returning the initial phone call on a Thursday night and showing up on time Saturday morning, it was a great beginning. The two crew men were very professional, shook my hand and explained what was about to occur. Throughout the process, they explained some of the things they were seeing and how they would do the best to remedy. They were able to remove wax out of my carpet. When it was all said in done, I will be calling Suprior for all future work. It was a great experience all around! Thank you!!

They showed up on time, we walked through the house showing what was to be cleaned. The only problem I had was the huge vacuum hose they used. I thought they could be a little more careful around furniture and corners. The other thing, was I had to clean the wood floors after they after due to their (and mine) wet shoes tracking from the upstairs to main level ( from the damp carpets). The carpets still look good, and they were quick to complete in about 2 hours.

work not performed due to finding better price with other company

My family and I moved all the furniture out the night before we were to have the carpets cleaned. The gentleman called 5 minutes before they arrived to let me know they would be at my residence in about 5 minutes. Once they arrived, they measured and then told me what it would cost. No Hidden Fees!!! It was exactly what I was quoted over the phone. There were a few spots I was worried about as there was creosote stains from work boots and the carpet had not been cleaned in over 15 years. They cleaned, and treated the carpet in about half an hour and it looked amazing. Once they were done, they gave me a pair of plastic booties like they were wearing so I would not hurt the scotch guard protection as it was drying. We are very-very pleased with the service and the end result. Our carpets look and feel better than they did the day we moved in. I would highly recommend this company to anyone. We will have them out again when it's time to do the bedrooms.

We have used Superior in the past for general cleaning as well as a pad replacement in our living room/dining room smelled due to pet accients. All interactions have been as good as I can find in the metro area and I have used 3-4 other services. The general carpet cleaning is always excellent. They are thorough. Last time I had a mascara stain that came out easily. When we had our pad replaced, the process took a couple of days. They pulled up the carpet, replaced the pad, and cleaned the carpets. The carpets were as good as new and the smell was gone. The prices are very competitive and can usually meet any of my scheduing needs. I will continue to use Superior exclusively!!

I needed carpet cleaning on short notice. Mike got me on the schedule within 2 days - and on a weekend. He and his crew arrived promptly, worked efficiently, and did a great job. The price was competitive. I would highly recommend his service.

They were prompt for the appointment and they took of time to explain exactly what they were doing. They were very pleasant and went right to work. They did a great job of cleaning my carpets and they looked brand new when they were done. It dried quickly. They provided a lot of instruction on how to clean and spot clean the carpets should we get any stains. They even gave us suggestions and what to do about areas that were possibly prone to the carpet getting wrinkles or bumps in it. It was just a lot of expertise and a lot of knowledge about carpet and carpet care. They did a great job, but it was costly and a little steep.

Very personable and efficient.... and did a beautiful job! Excellant work! It smells nice and fresh, and I couldn't be happier!

People from the company were very knowledgeable and knew what to do to get our some stubborn stains in the carpet. They arrived on time and were very accommodating. Would recommend them.

They did a terrific job. I've already put it on my outlook to call them again this fall. It was about 2 minutes before they were suppose to be here and they called to say they were going to be a little bit late. They weren't even late yet. They explained how they don't use soap and the temperature of the water. They explained everything and that its truck mounted. They just cleaned everything out so good. They were respectful of my furniture, my home, and me. They did a great job. I recommended them to a friend. They were professionally dressed. You could tell they believed in their company and what they did. They were just true professionals, I thought.

Mike and his crew do a great job. The service is done in a timely and professional manner. We will use their service again.