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DDS PLUMBING

Plumbing, Water Heaters, Drain Cleaning,

About us

▪️DDS Plumbing serves Desmoines & Surrounding areas. ▪️HIGHLY Recommended as the Expertise, Quality, Attention to Detail, Friendliness & Fairness are Unmatched!! We Often Fix what some of the "Larger Companies" (the ones with Name Recognition) "Fix", Unnecessarily Charge &/or Overcharge for or Sometimes Leave Incomplete. As a sml Family Built Business, we are committed Only to Provide the Service & the Respect that we'd want ourselves🛀💧🚽👩‍🔧🪠👨‍🔧🚿🧻💦🚰 Give Us That Chance... TODAY!!

Business highlights

18 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

RESIDENTIAL, SOME COMMERCIAL PLUMBING, JOBS, EMERGENCY SERVICES, WATER LINES, PIPING, REPIPING, SALES, LEAKS, SUMP PUMP, CONCRETE, GAS LINE, INSTALLATION, REMOVAL, REPAIRS, REPLACEMENTS, MAINTENANCE, EMERGENCIES, SOME SAME DAY SERVICE, ESTIMATES, FREE ESTIMATES, HOT&COLD, PLUMBING, TUBS, TUB/SHOWER, DRIPS, FIXING, SMALL APPLIANCES, ICE MAKER LEAKS, DISHWASHER, 199% SATISFACTION DRAIN & TROUBLESHOOTING ETC.

Services we don't offer

💧The Only service we are Unable to Offer.. ▪️Cleaning & Camera'ing of Sewer ▪️To Street to Stop Box Service

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.9297 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
4%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 297 reviews

Gene B.
12/2012
5.0
plumbing
  + -1 more
He arrived exactly when they said he would and completed the work in less than an hour. Their bill was about half of what I expected. The next day the drain on the tub developed a slow leak and they came back out as soon as I called. They replaced a couple of parts in the drain and they wouldn't take any additional payment. He was extremely professional and after he was done you couldn't tell he had been here.
Description of Work: Repair the drain on the bathtub and re-seat the stool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Mary M.
12/2012
5.0
plumbing
  + -1 more
First man who came said he would need to cut three hole in our basement ceiling to complete the job. The owner came the next day and figured out a way to do the job without cutting any holes. Both men then returned the third day and worked together to complete the job without putting any holes in the ceiling. We were very pleased that the job did not require getting someone to come repair drywall in addition to getting a gas connection.
Description of Work: We moved to a home with an electric stove and we needed a gas connection installed for a gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Anna M.
12/2012
5.0
plumbing
  + -1 more
Both servicemen were punctual,knowledgeable and professional. They went right to work, reported their findings to us (blocked filters) and then worked rigorously to fix the problem (installed new faucet). The installation was difficult because we have the newer, larger sink; despite the tight space, he got the faucet installed just right.
Description of Work: We were having trouble with water pressure, especially with the kitchen faucet. Over a course of about 10 days, DDS made two service calls to our house but charged us for one. On the first visit the plumber determined that the low pressure was caused by blockage of filters in the faucet, so he cleaned them. The faucet shower head appeared worn out, so we purchased a new faucet, and DDS came out again to install it. In addition, the plumber took a look at our water softener and iron / rust remover. He will report back to us when he finishes researching the availability of certain parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234

Chad Z.
12/2012
5.0
plumbing
  + -1 more
Great service, prompt time commitment, and reasonable cost. A very good experience.
Description of Work: Needed to find a leak in a basement ceiling. The serviceman found it quickly, minimized damage to the area as much as possible, and fixed the bad hot water valve for the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Anita R.
12/2012
2.0
plumbing, basement remodeling
  + 0 more
I spoke with the receptionist (?) and she set up an appointment with the plumber. However she didn't tell me when he would be coming by to view the job. The plumber came by the next day, but because the receptionist didn't tell me he was coming, I wasn't home. The plumber finally contacted me and asked why I wasn't home. I told him I didn't know he was coming. He was very nice, and apologized for the mixup. I thanked him for calling, but by then I had already contracted with another company. I paid the other company about $1200.00 so that was a costly mistake. Atleast I felt it was a good chunk of money that went down his drain. I would consider calling him again if I am in need a plumber. I wasn't angry, we just didn't connect.
Description of Work: No service was performed.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,200

judy N.
11/2012
5.0
plumbing, home remodeling
  + 0 more
DDS Plumbing has performed several projects at my home - Upstairs bathroom faucet, toilet replacement and repositioning of shower/tub fixture. They were very clean and provided good feedback when I asked questions.
Description of Work: I've had DDS Plumbing out a few times for various types of work including bathroom remodeling work; replacing outside faucets; help with clogged drains, etc. They have always been courteous and professional while being very competitively priced. While I've tried some other companies in the past... I will always use DDS Plumbing in the futures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jane R.
11/2012
1.0
plumbing
  + -1 more
When Don arrived at our home, and assessed the job, no measurements were taken, and nothing was written down. He recommended that we replace the galvanized pipe before hooking up the rural water line. He stated that he could just "eyeball" our site and he would have an estimate to us "in a couple of days". While I was not surprised when after 10 days we still had no quote, I called to find out where the quote was. I left a message for Don, which he returned promptly, and he apologized for not getting the quote in the mail. He said he would do so the next day. That was a week ago and we still have no quote. In the interim, we did call another plumber from the list. He came out, took measurements and had a quote to us within 2 working days.
Description of Work: We called DDS to get a quote to hook up rural water

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Abe L.
10/2012
1.0
plumbing
  + -1 more
it did not go they never called back to say no we won't come or no we don't do that work nothing
Description of Work: I called this company for an estimate repair on a boiler for an apartment complex, left messages on 3 days, never got a call back Terrible customer support no return call never call them again

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DDS PLUMBING
I apoligize for this, I did not get the message

Timothy H.
09/2012
5.0
plumbing
  + -1 more
They came first to evaluate what was needed. - They were a little late-maybe 45 minutes. - They came back next week and provided the service as promised.
Description of Work: They installed a new faucet and the pipe that had to be replaced from the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Bill C.
09/2012
5.0
plumbing, water heater repair
  + 0 more
The crew came exactly at 8:30 as promised and worked quickly to finish the jog by 11am. They put down protective coverings on the floors and stairs before they started bring equipment in. They did a very nice job cleaning up the work area and removed the old heater. Once the new heater was in they explained all the controls and made sure there where no leaks in the system. During the removal of the old heater, they scratched the wood floor in the hallway, DDS had a floor repair person on site within a half an hour and the repair work is being done and DDS has taken care of the costs. Don and his crew nice folk who do great work, they should be your first choice for plumbing work.
Description of Work: DDS bought and replaced a 75 gallon gas hot water heater and remove the old heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Roma S.
09/2012
5.0
plumbing, home remodeling
  + 0 more
They were good and reasonably priced. There was a small leak after they were done in the basement. They came right back and fixed it. They were very knowledgeable and efficient. I would recommend them to anyone.
Description of Work: He replaced a bathtub, bath surrounds, and sub-flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,700

Brett B.
08/2012
5.0
plumbing
  + -1 more
Tim from DDS Plumbing did an outstanding job. He was courteous and even arrived 15 minutes early. Completed all of the work that we wanted done at a very reasonable price. He was here around 2 hours and even offered help for some of the other issues we had. Would definitely hire again!
Description of Work: Replaced wax ring on toilet, 6 stems on faucets, replaced gaskets in sink and repaired faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

Richard T.
08/2012
5.0
plumbing
  + -1 more
Don is an excellent plumber and a nice guy. He works very hard for his money and he delivers a very high quality product. I highly recommend him.
Description of Work: Don fixed shower and sink drains and cleared a clogged pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Karen F.
08/2012
4.0
plumbing
  + -1 more
We knew what we wanted done and what type of material we wanted him to use. The only problem arose when the Sodering didnt hold and water started leaking. He came right back and fixed the problem with a shark byte, an Expensive part which he was hoping to avoid. He did not charge us for the second trip or the additional part. We Have had no problems since. Would definitely recommend this company.
Description of Work: Needed a water line run from the basement to our new frig in the kitchen upstairs

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Mary K.
08/2012
5.0
plumbing
  + -1 more
Don came right away but was not able to fix our faucet as the parts were no longer available for this model. He ordered a part that would work, returned in a few weeks and fixed it for me - NO CHARGE! He is truly the BEST, and I would highly recommend him for anyone needed an honest, competent and hard working plumber!
Description of Work: I called Don to come and fix my leaking faucet in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue O.
07/2012
5.0
plumbing
  + -1 more
The bathtub drainpipe was leaking just below the floor, so it dripped into the basement. Work was done quickly and it is indeed fixed. He worked around my schedule and was extra considerate of a family emergency I had that came up at the same time. Who knew that calling a plumber could be a really positive experience?!
Description of Work: Replaced a drain pipe connection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Becky R.
07/2012
5.0
plumbing
  + -1 more
Don was on time. Very considerate with the project. Took a very small piece of drywall out to get access to the pipe. Very knowledgable with his explanation of the damage and repair technique. He also took time to repair a pipe connection on a different pipe where the home builder had failed to seal the pipe joint. Don cleaned up the area when he was done. He was prompt, efficient and
Description of Work: Repaired a pcv pipe that had a hole in it. Also repaired a pcv connection that was not sealed properly by the builder of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Linda C.
07/2012
5.0
plumbing
  + -1 more
I will hire this company again. I have also recommended them to my friends and neighbors.What I especially appreciated was that he listened to me, and when I told him that this was a recurring problem, he thought more about it and found the root cause instead of just treating the symptom. The problem wasn't the toilet or the seal, it was that the pipes had only been roughed in and had never actually been glued together. We had been a disaster waiting to happen for many years, and we were lucky that it was only a small leak rather than a huge gush of dirty water coming through the ceiling. I took my time repairing the ceiling just to make sure that the pipes were correct. I also wanted to make sure there were no other leaks. I am relieved to report that he has fixed it the way it should have been, and I can relax. It is such a relief to know that this fix was a permanent solution instead of a temporary repair. I'm sorry that it took three plumbers for me to find the solution and this company, but I'm glad that I read Angie's List and called DDS. They are great!
Description of Work: Two days before Christmas (Friday morning), the ceiling below my bathroom leaked. Again. I thought that the toilet wasn't sealed properly or that something had caused its seal to break. We have had problems with this over the years, and had two or three different plumbers out to repair it. Each time they would remove the toilet from the floor, replace the seal, and put it back. I wasn't sure what was going on since the last time this happened was only a couple of years ago. My regular plumber was busy, so I looked at Angie's List and saw that DDS was highly rated. Since Christmas was coming and I knew things would be hectic, I wanted to get it done ASAP, and I was afraid that something would happen at a time I'd have to spend for overtime. I called DDS and the gal said that they could come out yet that afternoon since a job was finishing sooner than the plumber thought it would. Sure enough, about 3:30 I got a call that he was on his way. When he arrived he looked things over and said that it appeared that the problem wasn't in the seal. He thought it might be in the pipe leading from the toilet to the stack. To make a long story short, since I was tired of having this as a recurring problem, I told him that if he needed to put a hole in the ceiling below to take a better look he could (I do my own drywall repair and have replaced a ceiling in my house, so I know what is involved). The result was that he found that the people who had remodeled my bathroom 18 years ago had only roughed in the PVC pipe leading to the stack. They had never bothered to actually cement the pipe together. They had also put the wrong joint on where it was going into the stack. So he replaced the pipe, and re-seated the toilet. He had to make one trip to get supplies, but even then he was quick and efficient. All told the whole plumbing job took four hours, from 4pm to 8pm. He worked hard, was very considerate and clean as he worked, and showed and explained to us what he was doing and why. He didn't charge overtime or the extra trip charge. At the end, when he wrote the bill he also honored the Angie's List coupon I had printed out. What was funny was that I had added it back in since we were so pleased with his job. He hadn't looked carefully at the amount when he pocketed the check, and no sooner had we said good bye and closed the door when he rang the door bell and said that we'd paid him too much. I told him "Merry Christmas, and Thank you. You earned it." His gratitude was touching. His price was so reasonable I felt good about giving him a tip. By the way, I told him that I would repair the hole in the ceiling since I was planning on doing some other drywall work in my house. I also wanted to do it myself. So the cost of the repair or the description doesn't include the ceiling repair where he had to go in to get access to the pipes leading to the stack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

CARRIE L.
06/2012
5.0
plumbing
  + -1 more
Went great from start to finish. They showed up on time and stuck with the quote they gave me even though it took longer than anticipated.
Description of Work: I had a Reverse Osmosis system that I wanted to have installed under my kitchen sink, so I called and spoke with Don. He was very helpful and gave me a quote. Based on the great reviews on Angie's List I scheduled an appt. He told me that his son may be the one coming to do the installation and indeed his son showed up when he said he would. He did a great job and the RO system works great without any issues. It actually took a little longer to install than he thought it would but he stuck with the price he had quoted me. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carrie E.
06/2012
1.0
plumbing, home remodeling, basement remodeling
  + 1 more
VERY disappointed in this business! After reading Angie's List reviews I decided to call them for an appointment to quote my house remodel which extensively involves plumbing. Called the office number and the woman made an appointment for June 11, 2012 at 6 p.m. I was told the owner is the one who comes out to do the quotes. I got to the house at 5:30 and at 7:30 I gave up and left. I would have called them but I left their number at work. They had my cell, so not sure why they didn't give me a call to cancel. Very inconsiderate and a complete waste of my time.
Description of Work: Rework plumbing in one bathroom. New full bathroom installation in master bedroom. New full bathroom installation in basement. Move laundry room.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from DDS PLUMBING
We apoligize for any inconvenience. We are a small shop and do make mistake once in awhile. Please call our office to correct this. Again we apologize.

Robert H.
06/2012
5.0
plumbing
  + -1 more
His name was Don. He does a good job. He is fair in his prices. I have been using him for two years.
Description of Work: I used DDS Plumbing for removing, hauling away, and installing a new stool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138

Phyllis Y.
05/2012
5.0
plumbing
  + -1 more
We had been putting off fixing a leak in one bathroom because none of our friends could recommend a good plumber, but after recently joining Angie's List we figured it was time. The tub didn't drain properly in the cold months, and there was a water stain on the ceiling of the kitchen below and on the siding outside and beneath the bathroom. Don found the source of the leak and tore out the offending p-trap, which was installed in an unheated overhang, replacing it but more importantly moving it slightly so it could benefit from warm air rising from the kitchen in the winter months. He says this should prevent the trap from freezing and keep the drain clearing properly. He was very persistent in figuring out the problem and then attacked it and wrapped things up in a very efficient manner. I would definitely hire him again next time I need a plumber.
Description of Work: Found the source of a mysterious drain problem and leak and repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Rory M.
05/2012
5.0
plumbing, drain cleaning
  + 0 more
The service he provided isn't something that he would normally do. It's a family owned business with father and son and it really shows. They really care and were very helpful. They gave me tips on things I could do myself. The pricing was fair.
Description of Work: I had a drain in the sink that was clogged up. He had to snake out the drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

todd T.
04/2012
5.0
plumbing
  + -1 more
Process was great. Donald was on time and within minutes working to fix the flange moving right into installing the new toilet. A perfect example of why Angies list just works. Would highly recommend him to my family and friends.
Description of Work: Replaced broken flange and installed new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Todd P.
04/2012
5.0
plumbing
  + -1 more
Don showed up when he said he would, did what he said he would and we are pleased.
Description of Work: Replaced guts of a nearly new Kohler fancy toilet.....wish we hadn't bought that! Also replaced washers in two outside faucets, feed lines to kitchen sink, and replaced kitchen sink head. Next time we remodel, we are going to make sure we choose plumbing and light fixtures that use STANDARD parts!.....our mistake, but DDS Plumbing has been great....did what they said they would in a professional manner. I recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

3518 East 37th Street, Des Moines, IA 50317


Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
51449-CL
Trade License Locale
Iowa
Trade License Authority
Iowa: Plumbing and Mechanical
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Appliance Repair - Small,
Basement Remodeling,
Drain Pipe Installation,
Concrete Pouring and Repair,
Natural Gas Lines

FAQ

DDS PLUMBING is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 9:00 AM - 7:00 PM

DDS PLUMBING accepts the following forms of payment: Check,MasterCard,Visa
Yes, DDS PLUMBING offers free project estimates.
No, DDS PLUMBING does not offer eco-friendly accreditations.
No, DDS PLUMBING does not offer a senior discount.
Yes, DDS PLUMBING offers emergency services.
Yes, DDS PLUMBING offers warranties.
DDS PLUMBING offers the following services: RESIDENTIAL, SOME COMMERCIAL PLUMBING, JOBS, EMERGENCY SERVICES, WATER LINES, PIPING, REPIPING, SALES, LEAKS, SUMP PUMP, CONCRETE, GAS LINE, INSTALLATION, REMOVAL, REPAIRS, REPLACEMENTS, MAINTENANCE, EMERGENCIES, SOME SAME DAY SERVICE, ESTIMATES, FREE ESTIMATES, HOT&COLD, PLUMBING, TUBS, TUB/SHOWER, DRIPS, FIXING, SMALL APPLIANCES, ICE MAKER LEAKS, DISHWASHER, 199% SATISFACTION DRAIN & TROUBLESHOOTING ETC.
💧The Only service we are Unable to Offer.. ▪️Cleaning & Camera'ing of Sewer ▪️To Street to Stop Box Service

Contact information

3518 East 37th Street, Des Moines, IA 50317


Service hours

Sunday:
9:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
9:00 AM - 7:00 PM