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A-1 Movers

Moving Companies

About us

Since 2000, A1 Movers have been providing high quality moving services to the state of Iowa and the rest of the country. All you have to do is pick your location, and our friendly and helpful staff will do the rest. We'll wrap it, load it, deliver it and we'll even take it to a storage shelter if you would like.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Local & Long Distance Moving

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.831 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
10%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-31 of 31 reviews

Donald C.
01/2016
1.0
moving companies
  + -1 more
unknown
Description of Work: NIGHTMARE!!!! AFTER SOME TIME ON THE JOB, WHICH WE SPECIFICALLY SAID HAD TO BE COPLETED BY MIDNITEGHT, THE BOSS AND ONE OTHER WORKER LEFT THE JOB TO GO DO ANOTHER JOB!!!The four hours they were gone were the eight (4x2=8) hours that would have gotten our security deposit back. Lazy and incompetent, jerking phone, television, and computer jacks out of their receptacles--many left plugged in, and being broken, useless. Many items broken and scratched or totally destroyed, improperly packed, just dumped in boxes--basically trashed our things, including a 100 year old clock. No idea of how to properly pack and load, or handle. It was more like the scene of a fire clean-up: just scrape it up and dump it. It was impossible to track them-they flitted around from one thing to another like a flock of sparrows, lot's of motion but not much done. IF you want your belongings to be treated like garbage being hauled to the dump, then this is the company you want. If not, call one of the big companies-Allied, Nationwide, Mayflower, and rest easy, secure in the knowledge you have professionals working for, not against you. Hire this outfit, and my guess is they are the dregs swept up of the street, because they d*** sure didn't know much about moving. The broken items, damaged and destroyed items, the attitudes, the laziness of two the "workers", the lousy packing,---all of this told me we were in trouble. We are still going through boxes nearly a month later, and still finding scratched and damaged items. None of these people have the professional training that the big companies provide their contractors, and it really shows. For $2500 I could have had real pro's in and out in probably 12 hours. Want a circus? Then call "A-1". Thing is, it will not be funny. Heartbreaking is more like it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from A-1 Movers
A1 is sincerely sorry and apologizes for the way you feel about your move not being satisfactory. A1 has been in business for 16 years and has never had any issues or complaints such as this. Here at A1 we take pride in our work and professionalism . For your specific moved upon arriving for your estimate our employee did a walk-through with your wife, your house was fully loaded with things on the verge of being a hoarding situation. We were only supposed to pack a small amount of things, the wife stated most would be getting thrown away and you guys would pack everything else. First and foremost we at A1 supply a moving service, not a haul away. We do not do dump moves nor do we clean out houses of dump were the items. Our man gave you a professional packing service they even did more then was discussed to be done. Your move was six ago and after we moved your stuff you hired another company to move it to where it is now. My only question is why wait six months to say anything if you were dissatisfied with your move or had any damages. A1 has a very strict policy to make good on any and all damages but you have only 30 days to make your claim. Never once did you contact A1 Movers to make any of this aware to us. Once again we are sincerely sorry for your disappointment with us in anyway but A1 did the best they could under the conditions you had given them. A1 movers Moved everything we were supposed to move except The large amount of stuff that you guys were supposed to throw away. If you guys didn't get that done on your end that is probably why you didn't get your deposit back not due to any thing A1 did or didn't do. Thank you for your time and wish you the best of luck.

Bob G.
01/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: This is long overdue and I apologize to Ricky and his team for that. A-1 Movers exceeded all our expectations. Ricky and his men arrived exactly on time and quickly evaluated the best way to do the move. They wrapped the furniture, moved it with great care and completed the work ahead of time. Ricky and one of his men went above and beyond the "call of duty", and went down into a crawl-space to shut off a water line. They also moved some furniture to the home of our daughter-in-law, which was not part of the original plan, doing this without extra charges. They are without a doubt the best at what they do; I will recommend them to anyone planning a move. Ricky and the A-1 Mover's team has our thanks for everything they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

H A H.
10/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: This was a big move, we went from a 4 BR house that we had lived in for almost 25 yrs. in Des Moines IA to an even bigger 3 BR house outside of Albuquerque NM. There were literally hundreds of boxes along with all of our furniture. The cost was about 11.5 thousand and they earned it. We have been unpacking for a week and are not finished but everything so far has arrived in good order and no breakage. The crew was friendly and worked hard. They accomplished the unload in 6 1/2 hours complete with getting the master bed set up for us that night. (only the 2 of us in the household). They packed us up with a crew of 4 in one day, with some additional packing on loading day. All together the move was completed in 4 days including travel time, with 2- 24' trucks. Larger trucks would have been very difficult if not impossible getting into our new homes' street and driveway. If we had to do it over we would definitely use Ricky Lyle and his crew again. A+
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy I.
09/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

BRIAN R.
09/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Abigail T.
09/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Hired to help load heavy furniture into a POD storage unit. Two men loaded everything by hand. They were careful and professional not to bang doorways or scrape floors. They loaded the POD efficiently. I had also asked them to carry furniture to the curb and move furniture from one place to another. Patient and helpful and fast. Would totally recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1
    • 2(current)

Contact information

4110 E Ovid Ave, Des Moines, IA 50317

http://a1moversia.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies

FAQ

A-1 Movers is currently rated 4.8 overall out of 5.
A-1 Movers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, A-1 Movers offers free project estimates.
No, A-1 Movers does not offer eco-friendly accreditations.
No, A-1 Movers does not offer a senior discount.
Yes, A-1 Movers offers emergency services.
Yes, A-1 Movers offers warranties.
A-1 Movers offers the following services: Local & Long Distance Moving

Contact information

4110 E Ovid Ave, Des Moines, IA 50317

http://a1moversia.com