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72 Degrees Comfort Company

Heating and Air Conditioning, Electrical, Air Duct Cleaning,

About us

72 Degrees is the expert that you can trust. Our team of highly trained and certified technicians will deliver the very best service and offer the highest quality products for air conditioning, heating and all of your electrical needs. Our commitment to customer comfort is the secret to the continued success of 72 Degrees and we proudly provide service to Ankeny, Ames and surrounding areas.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial maintenance, repair heating & cooling equipment, geothermal systems, insulation & home sealing, water heaters, gas fireplaces and gas fire pits, humidifiers, air filtration & purification systems, central vacuum systems & in-floor radiant heating.

Services we don't offer

Plumbing repairs other than water heater, sewage & electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.748 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-48 of 48 reviews

Darren L.
12/2020
1.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
overcharge
Description of Work: Replace blower module

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,333

Beverly T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shirley L B.
06/2017
2.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kelly T.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
No problems!
Description of Work: Routine maintenance of furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 72 Degrees Comfort Company
Thank you!

Kathleen F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 72 Degrees Comfort Company
Thank you!

Tammy A.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from 72 Degrees Comfort Company
Thank you for the great rating!

Mel V.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
5.0


Response from 72 Degrees Comfort Company
[Member name removed] we are very sorry to hear that you were not satisfied with the service that we provided for you. Our service manager just spoke with you on the phone and asked if there was anything that we could have done differently to make the experience better. After hearing your response stating that we were “too organized” and that you were not happy with the pricing, it was made clear that we could not have improved the situation at all. We had our technicians at your home, the same day that you called- responsiveness and punctuality are important to us. We gave you different options and pricing prior to completing the work, ensuring that we were providing quality service and professionalism so you could be comfortable with your decision. Up front pricing is always given to our customers so they know what to expect. With that being said, providing excellent customer service is very important to us and we don’t believe that the low grades are deserved and they are clearly without justification. Again, we are sorry that we were unable to please you.

ROBERT A.
12/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from 72 Degrees Comfort Company
Thank you [member name removed] for taking the time to write a review. Please let us know if there is anything else that we can help you with.

Beverly T.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from 72 Degrees Comfort Company
Thank you [member name removed]!

ory O.
07/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We had our Spring A/C check performed. We have used 72 Degrees since 2002 when we moved to the area. The Maintenance Agreement Program (MAP) is the way to go. We highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Gabriel W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I used 72° Heating and Cooling Inc

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Ronald F.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great, Professional.
Description of Work: New Air and Heating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Judy K.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
It went very well.
Description of Work: We had them come to inspect the furnace since we just recently moved to this new home. The previous owners had not serviced their furnace since 2008, whicch made us uneasy. Two components needed to be replaced as one was cracked and the other starting to burn up.. Tech was great to work with--explaining everything to us. I will have them again for the spring a/c check.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Carol K.
05/2012
4.0
heating & air conditioning/hvac
  + -1 more
They are prompt, courteous and reasonably priced.
Description of Work: We have been using them for about 20 years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SG S.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
They are really nice. They are honest. We will continue to use them.
Description of Work: They came out to service our central air system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wanda W.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I have an annual contract with them. They check the switches, change the filters, do a few routine tests and let me know if there is anything over and above general maintenance that needs to be done. They check to see if everything is running properly.
Description of Work: I use 72 Degrees Home Comfort Company for heating and air-conditioning service. I last used them for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Allison P.
09/2011
5.0
heating & air conditioning/hvac
  + -1 more
After having issues with my 3 year old central air and two unsuccessful attempts with other companies to get it working well since spring, I found myself in trying to paint indoors on a holiday weekend in blistering heat and high humidity when the air finally decided to completely give up the ghost. I called 72 Degrees based on their reputation on this list and was thrilled when they indicated they would come over within two hours. They found the problem, explained everything to me as well as the cost and alternatives. They had the unit up and runing within an hour and I have had no further issues with my air this summer. I intend on using 72 Degrees for all of my heating and coolong needs in the future.
Description of Work: Air conditioning not cooling properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Wanda W.
06/2011
5.0
heating & air conditioning/hvac
  + -1 more
I have used 72 DEGREES HOME COMFORT COMPANY once before and they did great. They deserve an overall A. All their work is excellent, especially their punctuality.
Description of Work: 72 DEGREES HOME COMFORT COMPANY checked the air conditioning system and replaced the filters. They flushed out the lines and did a checkup.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David G.
11/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called 72 Degrees to schedule a fall furnace inspection and tune-up and ended up signing up for their annual service contract. They were able to schedule an appointment quickly and around my schedule. On the day of the appointment, the technician called 10-15 minutes before he arrived. He was able to answer all my questions regarding operation and maintenance of the furnace. While firing up the furnace, the dust that burnt off managed to set off the smoke alarms in the house. The technician apologized and tried to fan the smoke away to make it stop. The inspection, cleaning, and tune-up took about an hour and he scheduled my spring A/C tune-up before he left. Very professional, knowledgeable, and thorough.
Description of Work: Annual HVAC service contract (fall furnace tune-up and spring A/C tune-up). Price is for both visits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Christie S.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our AC wouldn't kick in until around noon every day because the family room (where the thermostat was) is very sheltered and remained a constant temp until the sun hit the back of the house in the afternoon, while the front of the house and upstairs turned into an oven by 9 AM. I called and asked if someone could come give us some recommendations on how to even out the temp of the whole house. The owner came over and evaluated our systems, ducts, etc. and recommended moving the thermostat to the south side of the house where the temperature fluctuated more with the rest of the house so the AC would kick in once the house started heating up. He said once that was done, we'd be able to close off vents to better control the air flow and thus keep the house temp more consistent from one room to the next. He had some other suggestions that were much more costly but suggested we take a step by step approach and see if the cheapest solution would help before moving on to the more costly items. I scheduled the appointment and the serviceman arrived right on time, calling before he left the office to know he was on his way. He moved the thermostat from the family room to the dining room and since then we've been able to keep the whole house much more comfortable.
Description of Work: We have used this company for several things now: cleaning a dryer vent, AC maintenance, and moving a thermostat. The most recent was having the thermostat moved from a very sheltered part of the house to a space where the temperature fluctuates more with the rest of the house. They have always been very prompt and call before they leave their office to let me know they are coming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$167

Scott L.
08/2010
4.0
heating & air conditioning/hvac
  + -1 more
They were pretty good and they were responsive to my questions.
Description of Work: 72 Degrees Home Comfort Company gave me a quote in June to replace an air conditioner.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Richard D.
07/2010
5.0
heating & air conditioning/hvac
  + -1 more
These guys were able to quote me a price and finish the work within my required span of about 10 days. The actual HVAC work performed only took a day. End charge matched their quote, despite a bit of extra work involved. Overall, very happy with the ease of working with them and quality of their work.
Description of Work: I'm refinishing my basement and needed the HVAC done so I could finish framing. I had already schedule my vacation time for working on the framing, so I was on a set (and tight) schedule. These guys proved the easiest to work with in this situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

LAURA L.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
Very good service, they were on time. They got the part in timely manner and scheduled me in as soon as the part came in.
Description of Work: I needed a part replaced in the furnace. I usually have a certain heating & a/c company do my regular service of the furnace and a/c. However, this company won't work on Lennox products. I called 72 Degrees, as I had used them before to install a humidifier and they were able to order the part and put it in. They were very easy to work with and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800
    • 1
    • 2(current)

Contact information

811 SW Ordnance Rd, Ankeny, IA 50023

http://www.72degrees.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Air Duct Cleaning,
Water Heaters,
Natural Gas Lines,
Gas Logs,
Fireplaces,
Insulation

FAQ

72 Degrees Comfort Company is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

72 Degrees Comfort Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, 72 Degrees Comfort Company offers free project estimates.
No, 72 Degrees Comfort Company does not offer eco-friendly accreditations.
No, 72 Degrees Comfort Company does not offer a senior discount.
Yes, 72 Degrees Comfort Company offers emergency services.
Yes, 72 Degrees Comfort Company offers warranties.
72 Degrees Comfort Company offers the following services: Residential & commercial maintenance, repair heating & cooling equipment, geothermal systems, insulation & home sealing, water heaters, gas fireplaces and gas fire pits, humidifiers, air filtration & purification systems, central vacuum systems & in-floor radiant heating.
Plumbing repairs other than water heater, sewage & electrical.

Contact information

811 SW Ordnance Rd, Ankeny, IA 50023

http://www.72degrees.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM