Arise Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

With over 25 years of experience in the industry, Arise Carpet Cleaning is an owner-operated, certified and insured carpet cleaning company that provides residential and commercial services.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Rug, Carpet & Upholstery Cleaning. Flood/Water Damage Repair.wool rug cleaning.ceramic tile and grout

Services we don't offer

Smoke Damage

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9102 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 26-50 of 102 reviews

Dean & Tristia K.
08/2013
5.0
carpet cleaners
  + -1 more
Excellent - superb communication (phoned ahead to tell us exact time of arrival), on time, worked hard for 4 hours, accommodated specific requests cheerfully. Excellent results.
Description of Work: Steam cleaned wall to wall carpet of house, including stairs and several large area rugs & runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy K.
08/2013
5.0
carpet cleaners
  + -1 more
Overall Rod did a good job. I would use him again. Complications arose because he and his wife were leaving on vacation as we were setting up the job, and then upon their return he became ill. Had they told me about his illness and followed up, the delays in getting the rugs to me would have been perfectly understandable. Unfortunately I was in the dark and had to call to find out why the delivery was delayed. I just wish his wife had simply told me he was ill. The rugs came back in good condition, well cleaned and ready to put down.
Description of Work: Cleaned two area rugs, one wool one olifin. Rod offered to take the rugs to his office to clean them since we both were concerned about the wood floors under the rugs. He picked up the rugs and then returned them after they were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

James D F.
07/2013
5.0
carpet cleaners
  + -1 more
We had problems with finding a an outside water outlet outside in the condo complex. The gentleman found an outlet and got right to work. He was very neat and did not leave any marks on the apartment walls after shampooing.
Description of Work: Clean and shampoo the rugs-removed an old ink stain in the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

AnnaMae S.
07/2013
4.0
carpet cleaners
  + -1 more
He was a bit unorganized nd very nervous but did a good job.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Gary Y.
06/2013
5.0
carpet cleaners
  + -1 more
Rod arrived and assessed work. Measured areas to be cleaned and provided written quote, to include Anjie's 10% discount. It was very reasonable and fair. He also helped me move sofa and dining table out the way, then immediately got to work. Rod did an exceptional job. Very efficient and professional. Carpet and rug look and feel great.
Description of Work: Vacuumed and cleaned family room carpet (28x15) and dining room rug (7x10).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Carolyn M.
06/2013
4.0
carpet cleaners
  + -1 more
Was kind enough to move up the cleaning date for me. Came at the end of a long work day for him to accomodate my need. Did a 'dry' cleaning which dried very quickly. Will get a deep clean next time.
Description of Work: Clean living room carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DANIEL S.
06/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job and were excellent all the way around. They were pleasant and very responsive. They did a great job, so I recommended them to some other members in our church.
Description of Work: Arise Enterprises Carpet Cleaning cleaned my carpeting. I also had them do another house that I'm managing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara F.
06/2013
5.0
carpet cleaners
  + -1 more
Diane kept me abreast of Rod's availability. Rod appeared ready to get the job done. A fair price estimate was provided. Rod worked professionally and diligently until completion and then cleaned up well. Carpets look great! A receipt was provided at time of work and a statement was also emailed (at my request). All in all, smooth process and good work as well as customer service.
Description of Work: carpet cleaned living room, 2 bedrooms, and 12 steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213.5

Anne P.
06/2013
5.0
carpet cleaners
  + -1 more
Confirmed the evening before. Called before arriving. Cleaned the carpet very thoughly, removed stains.
Description of Work: Cleaned carpet, removed stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Harriett H.
06/2013
5.0
carpet cleaners
  + -1 more
I wrote earlier with the details, shame on you for losing the earlier report! It went well
Description of Work: cleaned carpet, including a return touchup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

charlotte S.
06/2013
5.0
carpet cleaners
  + -1 more
Small mom and pop company. Did a fabulous job cleaning our carpets. He was fast and very reasonably priced. I was also able to get an appointment within a week or so of calling. Also gave us 10% off Angie's list discount! I've had a friend who's used them before us that gave us a good recommendation. We'll definitely use them again and won't wait 4 years next time!
Description of Work: Living room, dining room, 2 bedrooms carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$211

Karen M.
05/2013
5.0
carpet cleaners
  + -1 more
Did a good job cleaning the carpet, offered Angie's List first time discount, arrived on time. Used this service again and plan to use in the future.
Description of Work: Good service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

William K.
05/2013
1.0
upholstery cleaning, oriental rug cleaning
  + 0 more
got a call from a lady who told me the owner or manager would be calling me back to let me know if can do job. Never got the call back.
Description of Work: Never called me back to set up appointment

Rating CategoryRating out of 5
responsiveness
1.0


Jennifer B.
05/2013
5.0
carpet cleaners
  + -1 more
Fantastic job. A bit pricey, but totally worth it.
Description of Work: Repair carpet that was pulled up for a loose floor board. Cleaned 600 sqft including a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gary N.
05/2013
2.0
carpet cleaners
  + -1 more
Made appointment to clean my carpets. Person on the phone confirmed date and time. Received call a few days before the scheduled date and the lady explained that the had made a mistake and booked two appoinments and needed to reschedule mine. I explained that I had made arrangements at the condo and my wife was taking a day off to help. For me the date was set in stone and I was not able to reschedule. She said how sorry she was but could not honor the date.
Description of Work: Made appointment to clean my carpet. Never happened.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Arise Carpet Cleaning
Sorry, (member name removed), I think you got the wrong company. We have reviewed our appointment book and do not have you scheduled in our book. We take our clients very seriously. Very rarely have we in all our years of operation ever booked two appointments and unable to meet our clients need. It is unfortunate that you had to go thru this. We definitely would have figured a way to do your carpets under your circumstances.

Irene H.
04/2013
5.0
carpet cleaners
  + -1 more
They were very professional. They accommodated my work schedule and came within a few days of my request. They left everything in good order. They removed stains that other carpet cleaners had not been able to manage. I have had many carpet cleaners over the years and they were by far the best I have ever used. I would recommend them highly.
Description of Work: Carpet cleaning throughout the condo. They were very professional and were able to remove stains that two other carpet cleaners were unable to accomplish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Jeff I.
04/2013
5.0
carpet cleaners
  + -1 more
Rod was prompt, professional, and did a great job. We needed the work done ASAP and he made a point of coming over right away.
Description of Work: Excellent job of cleaning 1000+ square feet of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steve R.
04/2013
3.0
carpet cleaners
  + -1 more
No work done.
Description of Work: Seemed like a good choice based on other reviews called and left a message they called back 24 hours later very nice on phone. Their price was fair to clean carpets in our condo we just needed to set a date and time. The lady on the phone wanted to get back with me after she spoke with the owner, that was 10 days ago still no call back. I am sure it was just an oversight but I did not think I should have to chase them down, so I called another company they showed up same day and the job was done for the same price.

Rating CategoryRating out of 5
value
4.0


Walter C.
04/2013
5.0
carpet cleaners
  + -1 more
I called to make an appiontment. The arrived on time. They gave me a quote of the job to be done. I gave them the go ahead and they were done in leass than two hours. Job well done.
Description of Work: They were able to clean a carpeted one room. All stain marks were remove. The job was done in less than two hours. They were very professional and also advised on cleaning an oriental rug. I plan to used them again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
04/2013
5.0
carpet cleaners, upholstery, oriental rug cleaning
  + 1 more
He was on time, no problems and did a great job. Cleaned up after his work. Would recommend.
Description of Work: He cleaned several of our rugs and upholstered chairs and sofas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

grace G.
03/2013
5.0
carpet cleaners
  + -1 more
I called and asked for an estimate, he gave me one based on the squared footage. They had an opening two days later and he came out, looked at the space I wanted cleaned, gave me the price, and started working right away. Completely hassle free!!
Description of Work: Well, everything was great! This is an honest man. He cleaned our carpet fast and efficiently. He was awesome, the carpet looks like new again, and you cannot beat the price. We had other companies cleaned our carpet before and they over charged us and did not do a good job. If you want your carpet looking great and a good honest price, this is your guy. Will definitely be calling him again when it is time for us to move out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

John M.
03/2013
5.0
carpet cleaners
  + -1 more
Rod, is a straight forward, no nonsense guy that did a very good job on cleaning our large rug. He rolled it up and hauled it away and brought it back clean, fluffy and deodorized. He also put a protective spray on it at no extra charge. He moved furniture to clean the carpet w/o extra charge and did a nice job! He was courteous and friendly. Dianne, who handles the calls was also responsive and on the ball. Their price was very reasonable and they provide good value. I will use them again!
Description of Work: Clean a large dining room rug and clean carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Joe H.
03/2013
5.0
carpet cleaners
  + -1 more
This is the second time I've used Arise and Rod to clean the older white berber carpet in my condo. The first time I had a large stain from the fat of a cooked ham (don't ask) that was so bad I was thinking that I needed to replace the carpet. Rod not only got that stain out, he did such a good job that I decided that I could keep this carpet for a few more years. One year later I had him redo the carpet and it looks terrific. He had a fantastic new machine that not only does a better job but the carpet was dry when he is finished so Juli don't have to spend a day or more walking on a wet carpet. The best part is that I won't have to re-carpet any time soon! Hooray for Rod and thank you! I will be sure to call him and Arise for my next cleaning.
Description of Work: Carpet cleaning. I have a 1,500 SF condo and had the carpet cleaned everywhere except where there was large furniture. Rod measured the space and I was charged for 700 +/- SF.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

Alan M.
03/2013
5.0
carpet cleaners
  + -1 more
I called Rob on a Sunday and he showed up the next morning ready to go. He inspected the apartment and gave us a price quote that seemed very reasonable. We accepted his terms and he went right to work. This was strictly a one man operation, but he did an excellent job. His truck heated the cleaning solution and did a great job on our carpet that hadn;t been shampooed in over ten years, making it look like new! He did the job professionally and efficiently.
Description of Work: Cleaned carpet in an approximately 1000 sq. ft. second floor of a duplex apartment with three bedrooms, a living/dining room, a hallway, and a carpeted stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

DANIEL S.
02/2013
5.0
carpet cleaners
  + -1 more
Upon completion the carpets required about 36 hours to dry, but since the contractor also raked the carpet, it felt brand new. Our carpet is over 21 years old.
Description of Work: Cleaned/shampooed carpets (about 2700 sq ft) including two stairways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$475

Contact information

230 Akiohala St, Kailua, HI 96734

www.arisecarpetcleaning.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing,
Upholstering,
Ceramic Tile,
Water & Smoke Damage

FAQ

Arise Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Arise Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Arise Carpet Cleaning offers free project estimates.
Yes, Arise Carpet Cleaning offers eco-friendly accreditations.
No, Arise Carpet Cleaning does not offer a senior discount.
Yes, Arise Carpet Cleaning offers emergency services.
Yes, Arise Carpet Cleaning offers warranties.
Arise Carpet Cleaning offers the following services: Rug, Carpet & Upholstery Cleaning. Flood/Water Damage Repair.wool rug cleaning.ceramic tile and grout
Smoke Damage

Contact information

230 Akiohala St, Kailua, HI 96734

www.arisecarpetcleaning.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day