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D'Sapone

Ceramic Tile, Glass and Mirrors, Kitchen and Bath Remodeling,

About us

We at D'Sapone only use the highest quality products with a staff of artists not contractors whom perform the work. We work closely with our customer using the latest technology to perform you estimate instantly over the internet via email. We are profoundly passionate about stone, glass, tile, and grout restoration. It’s a force that has driven and inspired us at D’Sapone from day one. So we’ve set out to make it better – To bring you more innovation than ever with our technology, shower system, vision and products. Please Check out our website at www.DSapone.com.

Business highlights

16 years of trusted experience

Services we offer

Tile and grout cleaning Shower Restoration Caulk removal and elimination Crack tile repairs re-grout color seal grout recoloring grout Travertine, marble, slate and granite sealing Travertine and marble polishing Travertine repair and maintenance Terrazzo repair and sealing

Services we don't offer

Car windshields.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 135 reviews

Robert M V.
03/2016
5.0
ceramic tile
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

J M.
09/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Removed determination get grout from the Master Bath shower stall and floor. They also replaced the grout with a product that provides a longer lasting finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

DONALD L.
08/2015
5.0
glass repair, home remodeling
  + 0 more
unknown
Description of Work: They did an excellent job of installing two glass shower enclosures. Very precise and responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

Greg C.
07/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Amazing results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

BIll M.
06/2015
5.0
glass repair
  + -1 more
unknown
Description of Work: Great. I wrote a review about them last year. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,955

Cheryl P.
05/2015
5.0
ceramic tile
  + -1 more
unknown
Description of Work: Very professional. Great email and phone communication.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Bob B.
03/2009
5.0
ceramic tile
  + -1 more
The process worked very well. They are very professional and customer focused. They exceeded our expectations.
Description of Work: Re-grouted shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ALFRED A.
09/2008
5.0
ceramic tile
  + -1 more
Their work was outstanding. They patiently helped me to find the right replacement tile for a fountain whose tile was defectively installed, and they did a very good job in installing the new tile, when received.
Description of Work: They assisted me in ordering new ceramic tile for an outdoor fountain of the right type and when received, they installed the tile for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

MELANIE F.
04/2008
5.0
ceramic tile
  + -1 more
It was a pleasure to work with this company. They arrived promptly for both the estimate and the work. They were friendly and professional, and made sure I was pleased with the job before leaving. After the job was complete, they mailed me a handwritten thank you note to thank me for my business. I would recommend them again. They were more expensive than a competitor I contacted, but a lot more professional and more appreciative of my business, so I went with them and I have no regrets. This is a family run, local business that cares about its work and its reputation.
Description of Work: Removed old caulk, touched up grout, deep cleaned, and color sealed grout lines in master bath shower, master bath tub surround, and hall bath tub/shower.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

FRANK R.
12/2007
5.0
ceramic tile
  + -1 more
They returned my call promptly and scheduled an appointment. Steve was on time and took the time to answer questions and provide recommendations. They showed up on time to do the work and laid out tarps to protect the floors. The work was excellent and I am very happy with the results. They take pride in their work. I recommend them without hesitation.
Description of Work: Clean, repaired and sealed ceramic tile grout in three bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Neil D.
11/2007
5.0
floor cleaning
  + -1 more
We have to share this amazing company with you that is family owned! Steve showed up to do our estimate the exact day as scheduled and on time. He was very thorough and knowledgeable about not only the different types of tile we had, but what our best options were. There were two men who showed up as expected, they first covered our carpet with a canvas to protect it while they were working on the tile. These men went right to work, they were professional, courteous, and literally transformed our grout and tile. Our shower and the floors look brand new! They even went to the extent of telling us how to take care of the grout and tile, leaving a booklet on the "do's" and "don'ts" and offered an extended service plan which we jumped on! Their work is of the highest quality and we give them an A++!!
Description of Work: We were so embarrassed by our shower tile and grout that a friend recommended Atlanta Grout and Tile Care. These professionals came out cleaned, sealed and changed the color of the grout in our shower. They even replaced the broken tile. Then, we were so impressed we called them again to do the same for our kitchen and family room floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

STEPHANIE H.
10/2007
5.0
floor cleaning
  + -1 more
Atlanta Grout and Tile Care did previous work for us and we called them out again. They cleaned and sealed all of the tile floors in our new condo. The previous homeowners did not take care of the grout and we did not like the color they chose. Atlanta Grout changed the color of the grout to a lighter color and made the floors look brand new. They also brought back the shine to our Travertine floors in the front entry. They are our favorite contractor. We left them in our home while we were at work and they cleaned up after themselves-- you would never know they were there. Great family owned company!
Description of Work: They cleaned and sealed all of the tile floors in our new condo and changed the color of the grout to a lighter color. They also polished our Travertine floors in the front entry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Alfred B.
10/2007
5.0
ceramic tile
  + -1 more
They did an OUTSTANDING job. They were prompt and thorough. The work was done extremely well and they were extremely professional. We are very, very pleased. It looks better than when we first had the two tile areas installed.
Description of Work: Professionally clean, re-grout and seal downstairs tile floor and master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LINDA S.
10/2007
5.0
ceramic tile
  + -1 more
They were friendly, on time, and responded to all my calls. I have recommended them to other people. I don't know the price they charged because my husband paid for it.
Description of Work: They scraped out the old grout in the tile located in the master shower and sealed it. I am not sure on the size of the area that was serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BRIAN B.
09/2007
5.0
ceramic tile
  + -1 more
Michelle arrived on schedule, and finished the job in just three hours. The tile floor in our bathroom looks new - an AMAZING transformation. Michelle obviously takes great pride in her work. I highly recommend Atlanta Grout and Tile! This is a very efficient and well-run family business.
Description of Work: The tile floor in our master bath is 26 years old. The tile was dingy, and the white grout was discolored. Also, the bathroom was painted recently, and there were numerous paint drips on the tile. Michelle Dault thoroughly cleaned and restored the tile and grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Chris C.
09/2007
1.0
ceramic tile
  + -1 more
At first the job looked great, but after a couple of days the grout started coming up. I waited the longer than the recommended amount of time for the grout to cure based on Atlanta Grout and Tile. I had to install new doors which took another couple of weeks plus we were out of town for a week after they completed the work. The grout had plenty of time to cure. When I confronted them they accused me of trying to cheat them. They are nice up front, but if you challenge them they are quite nasty. The photos provided are taken approximately a month after the work was done due to the previously mentioned reasons, but the shower was used for maybe a week before the grout started coming up. I had grout coming up in places I did not have problems before they started. They missed spots. And they did not completely re-grout the entire shower.
Description of Work: The company cleaned, re-grouted and color sealed a shower.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

Response from D'Sapone
UNFORTUNATELY, THIS CUSTOMER HAS NEGLECTED TO TELL THE WHOLE TRUTH. THIS JOB WAS PERFORMED OVER A YEAR AGO IN JULY 2006. WE ASSISTED THE MEMBER IN EXPLAINING THE PROBLEMS HE HAD, THE COSTS INVOLVED, SHOWING HIM WHERE WE THOUGHT HE COULD SAVE THE MONEY THAT HE WANTED (BY PRICING DIFFERENT SCOPES OF WORK, EXPLAINING IN DETAIL WHAT WAS INVOLVED) AND THAT HE HAD DIFFERENT OPTIONS, WITH THESE OPTIONS CAME DIFFERENT CONSEQUENCES. THE 1ST OPTION WAS TO REPLACE THE SHOWER PAN (WHICH WE RECOMMENDED). WE GAVE HIM A 2ND ESTIMATE ON CLEANING, SEALING, TOUCHING UP GROUT LINES AND RE-CAULKING. HE CHOSE THE 2ND OPTION. EVERYONE KNEW THAT HE HAD A SHOWER PAN THAT MIGHT BE POTENTIALLY BAD (AS STATED ON ESTIMATE). DURING THE TIME THE WORK WAS BEING PERFORMED THE TECHNICIAN NOTICED THAT THE TILE WAS MOVING A LITTLE ON THE FLOOR. HE BROUGHT IT TO THE MEMBER'S ATTENTION AND EXPLAINED THAT THE TILE SHOULD BE REMOVED AND THERE WERE NO ADDITIONAL CHARGES FOR THE WORK HE ALREADY DID. THE MEMBER RESPONDED, “WE WILL NOT BE HERE FOREVER; MAYBE 5 TO 10 YEARS, SO JUST REPAIR THE GROUT JOINTS.” THE TECHNICIAN STATED IT MAY OR MAY NOT CRACK AGAIN IN THE FUTURE. WE SENT A 5 PAGE OUTLINE OF EVENTS TO THE BBB AND OFFERED MONEY BACK TO THE MEMBER FOR THE SHOWER FLOOR. THEY NEVER RECEIVED A RESPONSE FROM HIM. OUR COMPANY DOES NOT CUT CORNERS. THE HOMEOWNER CHOSE NOT TO GO WITH OUR RECOMMENDATION AND NOW REGRETS HIS DECISION ON NOT REPLACING THE SHOWER PAN AS WE RECOMMENDED FROM THE START.

George P.
09/2007
5.0
ceramic tile
  + -1 more
Atlanta Grout & Tile knows what customer service, quality workmanship and pride in their work means. From the time you first call and the phone is answered by a very personable and knowledgeable real person (Cathy), you feel you are important and they care about you and what you need; through the estimate and the actual work, you know you called the right people. They were there when they said they would be there and the work looks great. EXCELLENT SERVICE, EXCELLENT WORK! HIGHLY RECOMMEND!
Description of Work: Tile repair in 3 bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

LISE P.
08/2007
5.0
ceramic tile
  + -1 more
They were highly professional, I would highly recommend them.
Description of Work: They cleaned my tile and grout and did some re-grouting for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Donna C.
05/2007
5.0
ceramic tile
  + -1 more
Excellent. Kathy was superb - from the first call to the finish. The quality of workmanship was excellent. The job was done on time and within the estimate. When completed, the floors, shower and tub surrounds looked better than new construction. I definitely recommend them. We had one small problem which turned out to be unrelated to the work performed by Atlanta Grout and Tile...the seal around the glass on a shower surround needs replacing and a leak developed. When I called to have them check to assess the problem, which I thought was grout related, they responded promptly and sent a service person out to inspect the area. Even though it turned out to be an issue unrelated to their work, they did not charge for a service call. I hope to use them annually to seal the tile and keep its pristine look!
Description of Work: Cleaned, sanitized and re-grouted tile in 3 bathrooms, including large master.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,711

Wendy D.
04/2007
3.0
ceramic tile, countertops, floor cleaning
  + 1 more
Steve D. provided the estimate. He indicated this was a 1 day, 2 person job. We were hosting a family gathering and coordinated the completion date with Steve. We were surprised when 1 person arrived to perform the work. We were told this was an office mix-up. The work was not completed before our company arrived. The 1 day job took 7 days. We recolored neon-blue 1980's grout to white. Steve assured us 1 coat of color seal would cover the blue. One coat wasn't enough. Steve admitted he made a mistake and applied a 2nd coat of seal at no charge. We had been told by the crew that the company would "work with us" on the price due to the inconvenience, etc. We were unhappy when we got the "run around" from the office, claiming they were "just a small company" who "had to cover costs" & had given us the second coat of seal at no charge (which they should have since it was their error). We were disappointed with the rushed, sloppy finish and the sudden lack of customer empathy.
Description of Work: Cleaned kitchen tile and grout, floor, counter tops and backsplash. Cleaned grout/tile in 1/2 bath. Patched existing grout (floor and counter tops) and then applied color seal to all grout. J. showed admirable attention to detail. As more people became involved to wrap-up the job (see below), the quality of the workmanship suffered. Grout was left in small clumps on the floor, grout lines were not wiped leaving excess grout that had "leaked." We specifically asked for/paid for the grout to be patched. Later, we were told that it was "unrealistic" to fill all of the holes. Now,the holes are more obvious since the grout color went from blue to white. Although the appearance has improved, we felt we weren't provided with the pros/cons of our available options (e.g. you can spend X and have some holes still showing or you can spend Y and cover everything). We were never presented with more than one option and were led to believe the holes would be patched and not show.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,231

Response from D'Sapone
ATLANTA GROUT & TILE CARE IS SHOCKED. THE MEMBER’S HUSBAND SPOKE WITH STEVE STATING HOW NICE THE FLOORS TURNED OUT & SAID HE WOULD REFER US TO HIS NEIGHBORS. HE CALLED A WEEK LATER SAYING WHAT A GREAT JOB OUR COMPANY DID & HOW THEIR GUESTS WERE IMPRESSED WITH THE WORK -3 PG OUTLINE IS AVAILABLE: 1.THE JOB WAS COMPLETED IN 2½ DAYS NOT 7 DAYS- WITH NO CONFUSION OR CONSTRUCTION DEBRIS 2.THE JOB WAS COMPLETED BY WEDNESDAY 3/7/07 IN TIME FOR THEIR COMPANY ARRIVING THAT WEEKEND 3/10 (COULD HAVE BEEN DONE SOONER GAVE THEM OPTION FOR US TO COME NEXT DAY SATURDAY 3/3, BUT THEY CHOSE NOT TO & REQUESTED FOR THE FOLLOWING MONDAY 3/5. THE GROUT LEAKED? THE MEMBER WENT OVER THE ENTIRE JOB WITH JASON WHEN IT WAS DONE & HAD NO COMPLAINTS 4.THEY CHOSE AREAS WHERE THEY WANTED GROUT FILLED IN 5.IT STATES ON THE ESTIMATE- GROUT WILL CRACK AGAIN BECAUSE OF MOVING TILES ON THE FLOOR 6.THEY WERE GIVEN TWO OPTIONS: A. REPLACE THE TILE/GROUT & AFTER CURING COLOR-SEAL B. FILL IN AREAS WHERE GROUT IS MISSING & COLOR-SEAL GROUT 7.THEY CHOSE NOT TO HAVE THE FLOOR RETILED THEY CHOSE TO PATCH MISSING GROUT 8.STEVE NEVER ASSURED THEM ONE COAT OF COLOR SEAL WOULD BE ENOUGH 9.THE MEMBER WAS NOT CHARGED FOR THE FOLLOWING: 2ND COAT OF COLOR SEAL, EXTRA COLOR SEAL THAT WAS BROUGHT TO THEIR HOME & GROUT AROUND THE KITCHEN SINK 10.THE MEMBER SAVED $ BY CHOOSING NOT TO RETILE FLOOR. THEY WERE AWARE OF PROS&CONS AS STATED ON THE ESTIMATE.11. THE MEMBER HAD NO COMPLAINTS WHEN FINISHED ACCEPT SHE WANTED MORE DISCOUNT

MICHAEL K.
03/2007
5.0
floor cleaning
  + -1 more
I used these guys last year to restore the tile (it was in bad shape), seal and stain the grout and repair chips (limepops). They did an excellent job and I had them come back this year to reseal as I have a dog that over the course of a year wears down the sealer. I highly recommend them.
Description of Work: Cleaned and sealed Saltille tile throughout the 1st floor of house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

SALLY R.
02/2007
5.0
ceramic tile
  + -1 more
I have almost 700 square feet of 8'' ceramic tile in my kitchen and den. They split the work into 2 days. They were very professional and arrived exactly when they said they would. I am more than pleased with the result. I will definitely be calling them again to renew the grout in my bathrooms.
Description of Work: Atlanta Tile & grout brought my dingy tile floor back to life by deep cleaning the grout and then applying a color sealer to my grout. It has made a world of difference and makes both my kitchen and den look so much better and cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

NANCY S.
10/2006
5.0
ceramic tile, floor cleaning
  + 0 more
Steve Dault and his son were very personable and professional. They did a wonderful job on the ceramic kitchen floor. It looks brand new. Using their grouting, coloring, and sealing process saved the cost and effort of installing a new floor.
Description of Work: Cleaned damaged ceramic tile in kitchen, recolored the tile and the grout, then sealed it. The ceramic tile floor was recolored to a lighter color, but it looks brand new. Also grouted tiles in kitchen and grouted and caulked bathroom tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

BOBBIE N.
08/2006
5.0
ceramic tile
  + -1 more
Very impressive! This was a great alternative to trying to regrout or replace the floor - with the color seal we couldn't tell where the old grout met the new, truly looked like a new floor. The service was top notch, fast and quality work.
Description of Work: Grout in kitchen was damaged, and stained, with several damaged tiles. Included tile repair, patching some of the grout, and resealing at the end of the job with a uniform color.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

STEPHANIE H.
04/2006
5.0
ceramic tile, floor cleaning
  + 0 more
Finally! After years of scrubbing (with a tooth brush and everything else) on my grout and tile I found the perfect company! Atlanta Grout and Tile Care made my shower and kitchen floor look BRAND NEW!! It is so nice to take a shower in a clean shower now and to walk on a nice clean kitchen floor without any stains! They are a FAMILY OWNED and OPERATED company so it was really nice to do business with them. They came in and were very respectful of my home when they did the estimate and the job. You don't find customer service anymore like we received from them. I would highly recommend them and use them again - it was definitely worth the price!
Description of Work: My master bath shower walls and floor were deep cleaned and sealed. The caulking was removed and replaced along with the mildew. Missing grout was replaced in areas were needed. My kitchen floor was also cleaned really well and then they color-sealed it the color I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,046

Contact information

6567 Commerce Pkwy, Woodstock, GA 30189

www.DSapone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Glass and Mirrors,
Kitchen and Bath Remodeling,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Marble and Granite,
Epoxy Flooring,
Bathtub Restoration,
Countertops and Backsplashes

FAQ

D'Sapone is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: Closed

D'Sapone accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, D'Sapone offers free project estimates.
Yes, D'Sapone offers eco-friendly accreditations.
No, D'Sapone does not offer a senior discount.
No, D'Sapone does not offer emergency services.
Yes, D'Sapone offers warranties.
D'Sapone offers the following services: Tile and grout cleaning Shower Restoration Caulk removal and elimination Crack tile repairs re-grout color seal grout recoloring grout Travertine, marble, slate and granite sealing Travertine and marble polishing Travertine repair and maintenance Terrazzo repair and sealing
Car windshields.

Contact information

6567 Commerce Pkwy, Woodstock, GA 30189

www.DSapone.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
Closed