We at D'Sapone only use the highest quality products with a staff of artists not contractors whom perform the work. We work closely with our customer using the latest technology to perform you estimate instantly over the internet via email. We are profoundly passionate about stone, glass, tile, and grout restoration. It’s a force that has driven and inspired us at D’Sapone from day one. So we’ve set out to make it better – To bring you more innovation than ever with our technology, shower system, vision and products. Please Check out our website at www.DSapone.com.
Business highlights
16 years of trusted experience
Services we offer
Tile and grout cleaning Shower Restoration Caulk removal and elimination Crack tile repairs re-grout color seal grout recoloring grout Travertine, marble, slate and granite sealing Travertine and marble polishing Travertine repair and maintenance Terrazzo repair and sealing
Description of Work: Grout cleaning for shower and bathroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$820
Myra I.
04/2016
5.0
ceramic tile
+ -1 more
I felt to be in great hands working with everyone from DSapone. I was even able to just send in pictures to receive an estimate. When i had questions i was responded to quickly with clear answers. Then the technician or artist as they call themselves was very passionate and took great pride in his work. He said his daily goal is to go over and beyond expectations and he did just that, He is a true artist. I was just amazed at the overall look and experience with the job.
Description of Work: The artist cleaned and sealed my masterbath shower and 2 tub showers. He took all the old caulk out and replaced it with a much better product that looks way better. He hand brushed all my grout with a colored sealer that makes the area just come alive very uniform and looks better then new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Harry S.
04/2016
5.0
ceramic tile
+ -1 more
James is a perfectionist and does the quality of work that I expect and appreciate. I took 2 days to complete but he left no stone unturned to do a good job. He made sure the work area was clean and tidy when he finished and made sure we were satisfied before we paid the fist dime. From the time I book the service with Kathy, who is delightful, to the entire quality job by James, we were very satisfied with having selected D'Sapone for our shower project.
Description of Work: Master bath shower had stained grout and some missing grout. James came in and cleaned the entire marble shower, grout, glass block shower wall and travertine floor. He then applied his special grout material/ to color all existing grout and seams. Then he applied a special sealer to everything to make the shower nearly maintenance free.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,700
Joseph C.
02/2016
2.0
ceramic tile, glass repair, home remodeling
+ 1 more
During my discussion with the principal last week I was advised ATLANTA Tile and Grout was no longer in the business of building and installing Shower Enclosures and they were unable to fix our enclosure and provide the WARRANTY as outlined in their contract. They offered to send out another individual to attempt to repair the unit but we declined as they advised this individual was in the process of setting up a shower enclosure business. This individual did not have a business license and was uninsured. We advised we would contact a licensed and insured glass company to complete the repairs. We have since had the unit inspected by another Angie's List approved vendor. This vendor identified a number of deficiencies with the unit and installation and were unwilling to complete the repairs We have requested additional information concerning the vendor Atlanta Grout is offering to send out to attempt repair. We have requested the business name, license, insurance and references. We will do the same research on this business as we did on ATLANTA Grout prior to allowing the business to repair.
Description of Work: We contracted with Atlanta Grout and Tile to build and install a complete shower glass enclosure and also to refinish the bathroom grout which was an additional service paid for separately. The shower enclosure was finalized with installation at the beginning of October 2015. An initial attempt to install the enclosure at the beginning of September 2015 was delayed after the Company realized the glass was not cut to size correctly during install. They had to remove the installed panels when they were unable to properly align the enclosure and reorder the glass from Oldcastle. Since final installation in October we have had to contact the company (4) times to return and adjust the enclosure as the door continues to hit the fixed glass panel making the enclosure unusable. Contact was made with the Company again on February 16, 2016 as we were again unable to open the door.
Rating Category
Rating out of 5
$2,331.92
Response from D'Sapone
Every once in a great while we all come in contact with that one difficult customer that no matter what you do, they’ll never be happy. Customer Service is a top priority to our company. We have won the Angie’s Super Service Award every year since 2007. We have gone over and above to please this customer. We have given him services at no charge, products at no charge and offered to take care of his issue at not charge and no avail. We appreciate all of our customers! It’s unfortunate that this customer just chose to be difficult, we gave our 100%.
DAVID F.
01/2016
5.0
ceramic tile, flooring contractor
+ 0 more
I have a large white-tiled shower that after about 10 years was showing mold and mildew. I had Atlanta Grout & Tile as well as another company give estimates to clean, seal, etc. Atlanta Grout & Tile came in lower AND they had the best reviews, so I went with them. James, the technician, came out and spent an entire day painstakingly restoring the shower. The results are that it really does look like a new shower. My only concern was that the top of the shower - where the tile meets the painted ceiling - could use some new caulking; that is not included and it's something I'll need to get done separately. Otherwise, the quality is top notch and I highly recommend them.
Description of Work: Deep clean & kill all mold and mildew. Eliminate all caulking in the shower corners & expansion joints with Sentura 2-part Filler. Color seal all grout with Caponi 2-part Titanium grout Sealer. Remove all visible efflorescence from tile & grout surfaces. Repair all missing grout with Sentura resin 2-part filler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Kristine R.
01/2016
5.0
ceramic tile
+ -1 more
Everything went great. Looks better than I expected. Wonderful company to work with. Highly recommend.
Description of Work: Atlanta Grout & Tile Care replaced all the cracked grout in our master bath shower. When I originally called I spoke with Cathy who scheduled James to come for the consultation. Cathy was very nice to deal with. James completed the estimate and explained in detail all that needed to be done. It took a few weeks to schedule the work. The work that James did was fantastic our shower looks brand new. We have not been able to use the shower area yet due to a few days of dry time. I'm sure we will still be happy a year from now with the finished product. I would highly recommend this company. Very happy customer. Thanks Atlanta Grout and Tile for a fantastic job!!!! :)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
John O.
05/2015
5.0
ceramic tile, home remodeling
+ 0 more
We had a water leak that effected our tile in our shower. He told us what he was going to do. He was pretty creative with a couple of designs in the shower itself. It added a touch of improvement to the job that wasn't there.
Description of Work: Ceramic tile.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancye L.
04/2015
5.0
ceramic tile, epoxy flooring, floor cleaning, glass repair, home remodeling
+ 3 more
James Sanger did a phenomenal job on my son's tiled shower, and it now looks new again! James was punctual, respectful, and very professional, and it is very obvious that he takes tremendous pride in his work. James spent two full days transforming my son's shower into something that I would be proud to showcase in a magazine. I highly recommend the exemplary cleaning process that Atlanta Grout & Tile Care provides, and the outstanding knowledge and services of James Sanger, Technician.
Description of Work: The existing grout from my son's tiled shower was removed from the floor perimeter and the wall corners. The grout was sealed after the cleaning process, and the technician (James Sanger) provided clear instructions on how to maintain the sealer with Repela-Seal so that the surface will never need to be professionally sealed again. The shower was deep-cleaned with pFOkUS cleaners, and all the grout joints were sealed with Caponi 2 part pigmented epoxy seal. The frameless shower enclosure was also deep cleaned with benaz and the silicone was replaced where needed, and a Valore coating was applied to prevent etching and corrosion to the glass surface of the shower door. My son's tiled shower now looks absolutely amazing!!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
MELANIE M.
03/2015
5.0
glass repair
+ -1 more
They were really good. We were really happy with them.
Description of Work: Replaced Shower Door
Rating Category
Rating out of 5
Yes, I recommend this pro
SCOTT W.
03/2015
5.0
ceramic tile, floor cleaning
+ 0 more
Simply Fantastic. Atlanta Grout and Tile Care did a fantastic job, exceeding my expectations. I'm a picky customer, informed homeowner and this company ranks as one of the best I have contracted with in Atlanta. The person who quoted the job did the work also, and was very professional and helpful. The work is malicious and they left no area untouched. I would absolutely recommend Atlanta Grout and Tile Care, you will not be disappointed. In fact, I was so impressed I called the owner personally to commend their service and delivery. Finally, this company uses an online ordering system which added to ease of doing business, they have their game together.
Description of Work: Repair and seal grout in 2 bathrooms, including tub, walls and floors. Specifically remove any caulking or grout inside shower, deep clean shower and repair any needed areas with Sentura and color seal all grout with Caponi seal. Work effort estimated at 2 days.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Robert S.
02/2015
5.0
ceramic tile, home remodeling
+ 0 more
It took about ten days and the workmanship was excellent. I should have done it years ago. Not real sure of the date.
Description of Work: Rebuilt a master BR shower including an all glass enclosure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Brenda M.
01/2015
5.0
ceramic tile
+ -1 more
He was professional and explained the process very well. He kept the area clean while he was working and the job was done on time and within the estimate he gave us. We will use them for our other two showers in a couple of months.
Description of Work: Remove grout on vertical and horizontal corners where tiled walls meet the shower and replace with product that is flexible and does not crack. He matched the grout perfectly and sealed all of it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Mary H.
01/2015
5.0
ceramic tile
+ -1 more
They did a great job. They are very nice. The price was reasonable which was the same price as they charged 5 years ago.
Description of Work: They cleaned the tile and repainted the grout in the kitchen and laundry room which are on two different levels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Kimberly R L.
12/2014
4.0
ceramic tile
+ -1 more
The shower looks like new again and the work has lasted for the past year. It would've been very helpful if the person completing the work would've told us to remove everything from our counter in the bathroom. We only had them work on the shower so I didn't think they needed to go anywhere near our personal items. He used the sink that had our personal items, including our toothbrushes, near it which did not please me at all. There was a separate sink in the bathroom that could've been used. I also don't like being forced to purchase the Valor cleaner before I need it. This company has decided how much you should use over a specific period of time and therefore they decide when you have to purchase more in order to keep your five year warranty in effect. I have unopened bottles but I'm forced to continue to buy more. We're adults and we've paid for the service to be completed in our homes. I should be able to buy it as needed - not forced to purchase on their schedule in order to maintain the warranty. Provide the warranty and products and allow clients to purchase them as needed and honor the warranty.
Description of Work: They cleaned, re-caulked and sealed the shower in the master bath. They also re-caulked in our kitchen.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Rachel K.
11/2014
4.0
ceramic tile
+ -1 more
workmanship was great! we had a slight problem with scheduling - we were told one date and then told we were incorrect and the team would arrive a week later.
Description of Work: regrouted the shower in the master bedroom
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$1,000
Lala L.
11/2014
5.0
ceramic tile, home remodeling
+ 0 more
Mic was great professional and friendly the work was done in about 4hrs and it looked like a brand new shower. He took the time to explain the whole process and how to maintain it he was even very patient with my new puppy who stood guard over him now and then. The office staff are also the best!!! Friendly and professional
Description of Work: Master bath shower tile was in bad shape it is 20 yrs old and no matter what I did it still looked dirty the entire shower walls and floor was cleaned and re-grouted
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Daniel T.
09/2014
5.0
ceramic tile, floor cleaning
+ 0 more
James and Abel did a great job!!! I will highly recommend for any grout repair or cleaning. They also explained how we can prevent damage in the future :)
Description of Work: Clean/Repaired Grout in the shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$970
SHANNON P.
09/2014
5.0
glass repair
+ -1 more
Estimator was prompt and communicative. This company uses laser levels for all measurements, unlink some other companies I met with. Not sure if it matters much but they seem to be very up to date (also used tablets for estimation). I paid a little more to use this company compared with their competitors, based solely on their professionalism. Glass arrived on-time. Installation was professional and looks great. Only gripe is the lower seal on the door, which simply sticks on, fell off after about a week. I've been too busy to call them and ask about it. Presumably it could be trimmed and siliconed in place.
Description of Work: Added new glass doors to rebuilt shower enclosure (cultured marble).
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Jonathan T.
08/2014
5.0
glass repair
+ -1 more
They did a wonderful job. Out old framed glass door had completely decayed at the connections and fallen out of the remainder of the shower enclosure. The gentleman in charge of the installation came by on appointment. He explained how it would all work, making the recommendation and reasoning for a frameless enclosure. He then took laser measurements. We got a written estimate/quote for the work, including a full description of what was to be installed. At an agreed upon time, he returned with all the necessary materials and equipment. He installed the door in less than a day. He also took away the old shower frame. We are very happy with the new shower enclosure.
Description of Work: Removed old framed glass shower enclosure. Installed brand new custom fitted frameless glass enclosure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Steven W.
07/2014
5.0
glass repair
+ -1 more
Kevin was prompt, courteous, and informed. On the first visit, he used a laser to measure the dimensions of the door. He provided a folder of information about company insurance and information about glass shower enclosures. Because the previous door had shattered at 3am for unknown reasons, Kevin took the time to explain the characteristics of glass. Half of the $500 fee charged [glass only] was paid upon signing the contract, the other half paid upon completion of work. There was a 2-week period between measuring the door and installation. Installation was completed in one hour. During the installation, the cause for the first door shattering was revealed--misaligned hinges on the decking. Kevin properly aligned the hinges before installing the new door. Because I saved the hardware from the previous door, that expense was not incurred. Kevin did replace the rubber fittings and sweepers. He also cleaned the glass in the shower and shared cleaning tips. The door looks great. No one could ever tell this was a replacement.
Description of Work: Replaced frameless glass shower door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Pamela J.
05/2014
5.0
ceramic tile, floor cleaning
+ 0 more
great work Kathy,kevin and nick were fanstatic.
Description of Work: clean tile repaired grout and installed frameless shower doorgreat
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Beverley C.
04/2014
5.0
glass repair
+ -1 more
Kevin came and measured for a frameless glass door for the shower, but when the design came back it was going to be awkward to get in and out, because of the toilet. He offered a less expensive solution that we went with. Great Guy! and we are very pleased with the glass shower doors that are not totally frameless, but close to it.
Description of Work: They installed a glass shower door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$963.7
JoAnn B.
03/2014
5.0
ceramic tile
+ -1 more
Only negative comment at all is that I'm going to have to rebuff the shower doors with the stuff they left me because they still had spots on them we think because of another process that was used that splashed on the doors after the doors had been cleaned. This is not a big deal by any means. They just didn't notice it until I pointed it out and at that point, we could not run water in the shower which would have had to have been done to rinse the buffer stuff off. So I will use the method and product they left for me and hope for the best! I am overall extremely pleased with the company, the products used, etc. I would definitely recommend them to anyone who needs their services. Did take awhile to get on their schedule but we were not in a huge hurry.
Description of Work: We had a master bath shower that we could never get totally clean -- there was mildew trapped behind the grout and the caulking and this nasty white stuff that I now know is called "efflourescence" etc. They did a "2-part" epoxy pigmented seal, caulk eliminating, efflouresence removal, glass dot remove from shower doors, removed the glass enclosure and re-installed it properly and re-sealed it, and we bought the "Valore Cleaner" where we are supposed to be able to spray the shower down once a week and never have to scrub it again. This all of course remains to be seen since it was just completed a couple of days ago. But so far so good - very happy with the company and the people who did the work and the shower has never looked this good. The employees were all very friendly and extremely punctual. Took about 2 days to complete with 2 people working the first day and one the second day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,300
BIll M.
03/2014
5.0
glass repair
+ -1 more
It went very well. Kathy was so helpful in answering my twenty questions about the different aspects of the job. Kevin did an outstanding job on both enclosures. He takes his time to explain everything in detail. He even places floor covering over your wood floors so not to track in! The pricing is very competitive as well. They were both a pleasure to work with, and I would definitely go with them again. My Shower Doors look great!!!!
Description of Work: I had a new frameless shower door and panel installed in the master bath, and had a sliding shower door installed in the guest bath.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,979
Ronald K.
03/2014
1.0
ceramic tile
+ -1 more
They responded to my initial contact, but they would never respond as to when they could come out to give me an estimate. I actually spoke to them twice and each time they said they would get back with a date and time. In retrospect I wonder if the distance to my house and the size of the job caused them to not be interested? I could accept that if they would just tell me. I did not like being "strung along".
Description of Work: I wanted a shower stall re-grouted
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Glass and Mirrors,
Kitchen and Bath Remodeling,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Marble and Granite,
Epoxy Flooring,
Bathtub Restoration,
Countertops and Backsplashes
FAQ
D'Sapone is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: Closed
D'Sapone accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, D'Sapone offers free project estimates.
Yes, D'Sapone offers eco-friendly accreditations.
No, D'Sapone does not offer a senior discount.
No, D'Sapone does not offer emergency services.
Yes, D'Sapone offers warranties.
D'Sapone offers the following services: Tile and grout cleaning Shower Restoration Caulk removal and elimination Crack tile repairs re-grout color seal grout recoloring grout Travertine, marble, slate and granite sealing Travertine and marble polishing Travertine repair and maintenance Terrazzo repair and sealing