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Ductz of Greater Atlanta

Air Duct Cleaning, Heating and Air Conditioning, Dryer Vent Cleaning,

About us

We adhere to the National Air Duct Cleaners Association (NADCA) Standards as well as the Environmental Protection Agency (EPA) standards and EPA checklist. My DUCTZ company provides customers with Air Duct Cleaning, HVAC System Cleaning, Dryer Vent Cleaning, and Restoration services in the Greater Atlanta, Georgia area. When your family needs HVAC System Cleaning, Dryer Vent Cleaning or Air Duct Cleaning you will receive the highest level of dedication and professionalism in the industry.

Business highlights

35 years of trusted experience

Services we offer

Duct Work - Cleaning & Restoration. Dryer Vent Cleaning. Bathroom & Exhaust Systems. HVAC. Air Duct Sealing. Air Filtration Maintenance. Airflow Problems. Fire & Water Damage HVAC Restoration.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

ask for details



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.964 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 26-50 of 64 reviews

amanda O.
05/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I wasn't here for the service but did speak to their office the next day regarding mold found on a baseboard and they referred me to another company that was great too! Everything looks good.
Description of Work: Clean ducts and surface mold on the outside of a vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Connie P.
03/2014
5.0
air duct cleaning
  + -1 more
Workers were on time, took very good care of cleaning vent covers and were careful when moving any furniture. Much much better than the last duct cleaners from seven years ago. They were the best.
Description of Work: All ducts cleaned (two storey home) heating coils cleaned. They were here from 8:30 to 4:30 a full day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Remie B.
02/2014
4.0
heating & air conditioning/hvac, air duct cleaning, dryer vent cleaning
  + 1 more
They did do a fabulous job. I do have one complaint as they did unplug a freezer in a basement and all of the items in that were ruined. I called them and they never compensated for that. The work was excellent not including the freezer issue. It started stinking and I do not use that on a regular basis and then we realized what had happened.
Description of Work: They did air duct cleaning and they installed a whole house dehumidifier. They cleaned the dryer vent as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$2,500

Response from Ductz of Greater Atlanta
Mrs. [member name removed], I regret that you waited over a year to post this. Mr. Don King our General Manager called you on numerous occasions to set up a time to come look at the work area in your basement. You did not reply to the voice messages when we returned your call. I am sorry that more that a year has passed since we cleaned your system and there is no way that we can assess the situation and reimburse you if indeed we caused any damage.

R L.
01/2014
5.0
air duct cleaning
  + -1 more
They worked in a deliberate way and when their compressor broke down, one of their other teams assisted. They started timely and completed before they said they would.
Description of Work: Cleaned out heating/AC air ducts

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,188

Bonnie C.
12/2013
5.0
air duct cleaning
  + -1 more
Their price was on the high side, but the technicians were on time and professional, cleaned up after themselves, and did an excellent job. I also appreciated that there were no hidden fees or surprise charges. Because of their services, I've noticed a substantial reduction in the amount of dust in the house.
Description of Work: They cleaned all of the ductwork in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vincent S.
10/2013
5.0
air duct cleaning
  + -1 more
Professional job, very thorough, not a fast in and out, took all day. Pulled and blew out every single duct in the house, intense job. Very satisfied with the work. Expensive but you get what you pay for.
Description of Work: Complete cleaning of all air ducts on 3 levels.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Robert B.
09/2013
5.0
air duct cleaning
  + -1 more
Willie and Dennis were fantastic. Very professional and knowledgeable. Explained work performed and answered all our questions and concerned. We will definitely use them again.
Description of Work: Cleaned HVAC ducts in basement due to mold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$720

Andrew W.
07/2013
5.0
air duct cleaning
  + -1 more
Fine. Does get a little messy (mostly dust) which was expected. A few stray fingerprints left around some registers which cleaned up easily. And a few missed spots by the vacuum during clean-up. But minor, really.
Description of Work: Cleaned all HVAC ducts.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Katherine S.
05/2013
5.0
air duct cleaning
  + -1 more
The two service technicians were professional and courteous, kept the house clean by wearing shoe covers, and were conscientious of my infant son. They arranged their work within different parts of the house around my son's nap schedule so he wouldn't be disturbed. The entire job took about five hours, which tells me it was thorough. And since having our ductwork cleaned, our air systems heat and cool much more efficiently. We felt the difference immediately. They also repaired a loose joint within the ductwork freeing up air flow to one of our rooms. The cost was in line with the estimate we were given, and we think it's money well spent for this service.
Description of Work: DUCTZ of Greater Atlanta cleaned air ducts for two HVAC systems. They removed each vent, thoroughly cleaned it, then used a negative air process to remove dust and debris from within the ductwork. They also cleaned each air handler unit and checked for leaks or holes in the ducts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

DAGMAR O.
05/2013
5.0
air duct cleaning
  + -1 more
The company Ductz was recommended by another heating & cooling company. Ductz did a great job.
Description of Work: Cleaned of all duct work, vent covers, blower, and coil. They were very careful with my artwork and walls. Great clean up also. Very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Carolyn R.
03/2013
5.0
air duct cleaning
  + -1 more
Fantastic! They were on time,polite, worked efficiently & did not make a mess.
Description of Work: Clear air ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$538

Terry M.
01/2013
5.0
air duct cleaning
  + -1 more
I am very h****** people who perform services because I want the best for my money. The results are that I could REALLY tell the difference in my air quality the same night after they completed the job.. The money for this was definitely worth it. After the cleaning, this was the first night in several years that I slept without choking from the air coming from the vents when the heat unit was on. In addition, it is now so quiet that we actually wondered whether the unit was working (which is was). I am not sure how much dust, dirt, etc. that was extracted from the ducts, but apparently it was so caked that when the blower was on it sounded like a loud train. I am very glad that we did this and used Ductz.
Description of Work: We recently replaced the air and heating unit last year but never thought that the ducts were an issue until our family experienced several illness due to allergies and sinus infections. After realizing that the issue was in the ducts, we researched several companies on Angie's list and determined to use Ductz. They were very responsive and understanding when trying to work out a scheduled to come out. Finally, we chose a day where we thought the weather would be good (1/15). It was actually awful, but it did not stop them from performing a fabulous job. They addressed everything very professionally. We are not smokers, but the prior owners apparently smoked so much that actual tar-like substance was caked within the ductwork. It poured and the men were especially careful to cover everything and not track dirt in the house. My husband was impressed when they took the time to wait when the rain was especially bad. He especially appreciated all of the additional information (we had one duct that was somehow damaged prior to Ductz that my husband plans to address).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nancy G.
01/2013
5.0
air duct cleaning
  + -1 more
Everything was great! They arrived around 8:30 and was here til around 5:00 that evening. They got stuff out that other companies had not.
Description of Work: They cleaned 3 stories of ducts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

John W.
11/2012
5.0
air duct cleaning
  + -1 more
This company was recommended to us by our AC contractor. The technicians were very professional and very pleasant. The job went quickly and the crew was neat, cleaned up very well, and left without a trace The only problem we had was a very slight rattling sound from one of the vents when the air on on. Not a major problem, and we are now used to it Coincidentally, our air conditioning stopped working the day after the duct cleaning service. I called the president of Ductz, and he said he would make us whole, if the problem was caused by them. My AC contractor determined that the problem was not related to the duct cleaning
Description of Work: Cleaned the air ducts in our home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$587.5

James Lee W.
02/2012
5.0
air duct cleaning
  + -1 more
Arrived on time, introduced crew, unloaded, setup, performed work, reloaded, cleaned up and completed paperwork.
Description of Work: Cleaned one unit and 11 vents and ducts in a ranch house with a basement. Estimated 3:00 hours and they were gone in 3:15.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ELIZABETH C.
12/2011
1.0
air duct cleaning, dryer vent cleaning
  + 0 more
My responses to your "Overall Experience" questions are biased. Please read below for an explanation. I thought the service was done properly, but I have since learned that when the dryer duct was replaced by this company in 2010, that the entire duct was not replaced. Instead only the duct from the dryer to the attic was replaced. It turns out that the portion from the attic to the roof, was not replaced and as a result it rusted out and became unattached. I had lint all over the attic, which could have caused a fire if it had hit the pilot light on my furnace. I recently spent $125 to get the duct from the attic to the roof replaced by my Heating and AC company. They said that when the duct from the dryer to the attic was replaced, that Dutz should have replaced the portion from the attic to the roof. I have no way of knowing if what they said is correct and/or usual business practice, however, the fact that the original dryer duct collapsed and needed replacement, should have been a sign that the entire duct was not in good shape. I will not use Dutz again.
Description of Work: Dryer duct cleaning.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Richard A.
10/2011
5.0
air duct cleaning
  + -1 more
At a time when customer service is a rare find in any industry, Hal, Don and their on-site crew at DUCTZ are a case study for how to: ? Be Responsive to Customer needs ? Be Consultive in discussing the situation ? Be Professional and Caring ? Provide Quality Service ? Be Thorough I also appreciate the fact that they brought an equally customer service-minded company, PuroClean, to assist in providing me with a complete solution. This project required more than DUCTZ's core offerings provided, but their concern was ensuring my problem was thoroughly addressed and fixed. The lesson here for any other company that wants to be successful... "Listen to your customer's needs and help them in any way you can to fulfill their needs. Completely!" To say I would recommend DUCTZ and PuroClean is an understatement. The reality is, we do business with people, not companies. And these are great people.
Description of Work: We had a unique situation that required special and immediate attention. Upon moving into our house, we discovered the previous owner was a cat hoarder. The HVAC systems (2) needed to be thoroughly cleaned, but the basement and crawlspace was so inundated with cat dander, it too needed a thorough cleaning and abatement. Because of my severe cat allergies, this situation posed a health risk. I contacted Dave Baker (WSB Radio Host of The Home Fixit Show) and asked him for a recommendation. He put me in touch with Hal at Ductz. I called on a Saturday, assuming I would need to leave a voice-mail. Hal personally answered the call and was most generous with his time, ensuring he had a complete understanding of the situation. On Monday, Don King (Ductz GM) came to my house with Matt of PuroClean of North Metro Atlanta. Together, they assessed the situation and provided me with a turnkey set of detailed recommendations and quotes. I contracted with them both. PuroClean came in first and did completed cleaning of all surfaces, in the unfinished basement and crawlspace. The also used HEPA Vacuums, Air Scrubbers, a Hydroxyl Generator and a thermal fog to deodorize the space. In cleaning the crawlspace, they removed about 30lbs of cat feces. Then, DUCTZ came in with their crew and completely cleaned both HVAC systems including all ducts, plenums, registers as well as the dryer and bathroom vents and ducts. They also sprayed the system with an antimicrobial product to eliminate any contaminants in the system. Once the job was completed, it was like a different home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Lynn G.
07/2011
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
They did a great job and came the day I called them.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Linda V.
04/2011
5.0
air duct cleaning
  + -1 more
They did a fine job. They forgot to clean one duct.
Description of Work: DUCTZ of Greater Atlanta cleaned all our ducts about six months ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa M.
03/2011
5.0
dryer vent cleaning
  + -1 more
Called the office in advance for a price estimate and appointment for an impacted dryer vent. The technician came right on time and spent two hours working and confirming that the job was completely finished by checking from both inside and outside. When he left the dryer was reconnected and the room was probably cleaner than when he got there but he was covered from head to toe with lint. He was still smiling though.
Description of Work: Cleaned/cleared a severely impacted dryer vent that stretched from 2nd floor laundry room, under laundry room, hallway and another room to the outside wall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol W.
02/2011
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
Men called to advice on progress of trip from Tyrone. They explained work, got set up and were personable, polite and professional. They worked efficiently and were always neat and clean. They got rid of a lot of dirt in the vents and cleaned them very well. They unclogged the dryer vent which was an urgent matter. They did an excellent job. They were professional and handled working in our home with us there very well.
Description of Work: Cleaned all duct work on 2 units, cleaned blowers & coils. Cleaned 3 bath exhaust fans, cleaned 1 dryer vent BBJ-C1.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,325

Response from Ductz of Greater Atlanta
Dear Member, Thank you for your testimonial. We are so pleased that you are satisfied with Ductz Indoor Air Professionals. Keeping that dryer duct clean will not only help prevent a fire but will also help the dryer work more efficiently. And having clean air ducts is such a pleasure! The clean coils and blower will help your system work more effectively and last longer. It will even help save on energy use! Thanks again for your kind words, be sure to tell all your friends and neighbors about Ductz. April will be mailing you a small token of our appreciation soon. Carolyn Christensen, owner

ELMER G.
12/2010
5.0
air duct cleaning
  + -1 more
They were excellent. They were organized and courteous. They worked continuously until the job was done.
Description of Work: Cleaned all ductwork, vent cover, blower and coils, clean 2 bath exhaust fans, sealed floor vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

RUSSELL AND NONA K.
12/2010
5.0
air duct cleaning
  + -1 more
They did an excellent job! I am extremely allergic to dust and after they cleaned the ducts I can now breath well. Before they came out we couldn't turn on our heat because the warm air would raise causing me to breath in dust. Don came out to give me an estimate and he was very knowledgeable on heating and cooling issues and very friendly. He took time explaining things to us. The day after my phone call Larry our serviceman came out to clean our ducts. After throughly cleaning the ducts they sprayed a substance into the ducts to kill the dust, dust mites, etc. They were very professional and friendly. I am very greatful to angies list for recommending this company to me.
Description of Work: They completely cleaned our air ducks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ductz of Greater Atlanta
Thank you for your kind words. Ductz Indoor Air Professionals always strives to give our customers top quality service and an experience where you will sing our praises. That is how we have built a successful company: one happy customer at a time I wanted to clarify the treatment that we used inside your ducts after the cleaning was done. The product we use is BBJ Maintain C-1 and it treats for effective control of growth of bacteria, fungus and other organisms. The cleaning process we use removed all the dust and dirt however some customers like the idea of going the extra step to treat the systems just to be sure. The coil cleaner we use takes care of the coil and blower and fogging the duct system with this EPA Registered product is an added benefit for those who need it. We are so pleased that you were satisfied with our work and appreciate your efforts posting on Angie's list. There are so many poor quality contractor in this industry now that we strive every day to create positive situations like this with our customers. This is definitely an industry where you get what you pay for and consumers have to be very careful when choosing an air duct cleaning company. In the state of Georgia for a contractor to clean the entire system which includes the evaporator coil and blower wheel the contractor must work under a GA State HVAC License. Many low-cost companies only blow the dust away from the vent openings and when the unit is turned back on the dust blows every where. It may be CHEAP but that is not Clean!! Plus they use LOW price to get in the door and when they finish adding on all the extras they are much higher, however they may not be qualified to do good quality work. You did the right thing to consult with Angie's list and found a high quality company. Congratulations! You made the right decision choosing Ductz Indoor Air Professionals and we thank you for your business. Carolyn Christensen President Ductz of Greater Atlanta --

Larry B.
09/2010
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They are a very good contractor. We do a real good job of screening and making sure they have proper insurance.
Description of Work: I use them air duct cleaning and HVAC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

ELIZABETH C.
08/2010
5.0
air duct cleaning, dryer vent cleaning
  + 0 more
I will be using them to clean the dryer vent annually. They were wonderful and very professional. They arrived on time and they cleaned up everything. In my eyes they went above and beyond since they discovered the duct was disintegrating and they replaced it.
Description of Work: They cleaned all of the air ducts and replaced the duct work to the dryer since I had a dryer fire due to the clogged duct work. They told me to have the dryer vent cleaned annually because of the way the ducts go up to the roof through the attic. The day I had the fire they had someone come out and they gave me an estimate and because it had been 5 1/2 years since I had the ducts cleaned they recommended having the whole house done plus the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125
    • 1
    • 2(current)
    • 3

Contact information

116-A Palmetto Rd, Tyrone, GA 30290

www.ductzatlanta.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Air Duct Cleaning,
Heating and Air Conditioning,
Dryer Vent Cleaning,
Mold Testing & Remediation

FAQ

Ductz of Greater Atlanta is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: Closed

Ductz of Greater Atlanta accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ductz of Greater Atlanta offers free project estimates.
Yes, Ductz of Greater Atlanta offers eco-friendly accreditations.
No, Ductz of Greater Atlanta does not offer a senior discount.
No, Ductz of Greater Atlanta does not offer emergency services.
Yes, Ductz of Greater Atlanta offers warranties.
Ductz of Greater Atlanta offers the following services: Duct Work - Cleaning & Restoration. Dryer Vent Cleaning. Bathroom & Exhaust Systems. HVAC. Air Duct Sealing. Air Filtration Maintenance. Airflow Problems. Fire & Water Damage HVAC Restoration.

Contact information

116-A Palmetto Rd, Tyrone, GA 30290

www.ductzatlanta.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
Closed