Aaron Plumbing, Heating & Cooling

Bought Angie's Big Deal. I called Aarons the same day. Appointment made for the following Wednesday and he arrived at the designated time. He then called in an entire team so the job would be finished by evening. We were without water for approximantly 2 hours Having used other plumbing company's in the past, Aarons was great and I hope if you need plumbing work use Aaron Plumbing. We love the tankless.

We purchased the Angie's List "Big Deal" for an inspection of our whole plumbing system--wow! What a bargain, no kidding! Because I suspected a leak in a bathroom sink, Aaron's Plumbing scheduler fit us in for the next day. Jim, the assigned plumber, arrived on time, wore paper booties, and went through the house stem to stern to assess our plumbing system. The supposed leak turned out not to have been a leak at all, but rather an effect of the configuration of the pipes. (Just think about the rip-off opportunity there for a moment. I mean, really, how would I know the difference?) I really fretted over our plumbing system (30+ years old PLUS incredibly stupid previous owners), so imagine my pleasant surprise when after all was said, done, and inspected, just two toilet supply lines needed replacing! Yay! Funny enough, two days later, our dishwasher sprang a leak, and Jim came back. He arrived on time and was incredibly polite, professional, patient, funny, and quick to discover the hole in the water feed line to the dishwasher. "No charge," Jim said at the end of the service call. "I should have caught that during the inspection." One word: wow. Thanks, Angie's List. The slightly higher price we pay for these services is so worth it. Thanks, Jim, for your wit, candor, thoughtfulness, professionalism, and integrity. Aaron Plumbing should be so pleased to have you on its team. ~J Cooke

They were very expensive and charged me $260. I don?t think parts a labor to change the flush tank system, will be so expensive. They were here only for half an hour and I don?t think it was worth. I will never use their services in future. The company called us several times to discuss the job. Ultimately they refunded the charge. I have updated their rating to reflect this. I am still not sure if I would use them again, however, I was happy with their customer service and willingness to resolve the problem.

We called the office late afternoon for help with a leaking kitchen faucet and Brian came out the next morning. When the faucet proved to be a quick repair, he offered to help with any other plumbing problems. We appreciated his effort to provide a good value for the trip charge and took advantage of the company's whole-house inspection. Brian adjusted the water level in two toilet tanks and replaced polybutylene piping that was a weak point in our home plumbing. He was very professional and accommodating, even going out for supplies so we could avoid scheduling another appointment. We now have a one-year service agreement that has already paid for itself, and we will definitely use this company again.

original quote was too vague and a bit high based on personal experience & opinion.was able to obtain breakdown between the 2 jobs and labor vs hardware.only decided to do one job since the other would be a "throw-away" due to futureplumbing plans. If you want quality work, can't go wrong with Aaron Plumbing. Highly recommended.Note: quality work does not always come cheap & that's OK with me.

Mark was great!!!!!!!!!, He showed up at the appointed time and not only did he perform all of the services promised, but he pointed out things that I could do on my own to maintain my houshold plumbing and answered all of my questions straight forwardly and without hesitation. He did not have to do this, and I feel this is a reflection of his high character. Kudos to him and his company.

Five minutes after submitting a late afternoon email request for plumbing services, the phone rang and it was Aaron Plumbing replying; someone would be available the next morning between 10 AM and 1 PM. At 10:05 AM I received a call saying the repairman was on his way and a few minutes later, Thomas arrived more promptly than any repair service I had ever called previously. Thomas took a look at our two leaks --- one in an upstairs bathroom that had begun staining the ceiling below, and one beneath the kitchen sink. In both cases we thought it might be something minor, such as a failing water turn-off valve, but Thomas expertly assessed the situation and suggested alternative theories to the mysterious leakages. In the bathroom, the seal around the toilet was failing ( he discovered that the floor was slanting and settling). In the kitchen, it was not the turn-off valve at all, but a broken seam in the kitchen faucet. After providing a written estimate of the cost for the work, Thomas got to work while I ran to the hardware store to purchase a new faucet. Ordinarily, I would never leave the house with a repairman alone -- but I knew even after our brief encounter that I could trust this gentleman, so off I went. By the time I returned, Thomas had replaced the upstairs toilet with a more efficient model he had on his truck. He replaced a downstairs toilet with a newer designer model I had sitting in the garage and he replaced the broken kitchen faucet with my newly purchased one. Thomas had to come up with a very creative solution when he discovered that the attachment pieces that came standard in the new faucet package were inferior and may have caused new leakage problems in future years. So, Thomas took some copper pipe and MADE his own attachments, long enough to secure the faucet superbly!! He said he had used his creative idea several times during his 16-year career and was surprised that he has never seen anyone else come up with a similar good idea. It worked... and the three jobs were completed in 4.5 hours. The price estimated for the work remained the same after completion, even though more was involved than Thomas had originally anticipated. We were delighted! One note... Thomas expressed how grateful he was that I had supplied him with access to the refrig to help himself to as many bottles of cold water as he wanted, I found a radio so he could enjoy his work by listening to music, and I turned the air conditioner a bit lower to help keep him more comfortable as he labored with heavy tasks. I was just treating him as a guest in my home -- but such nice treatment must be rare because he couldn't get over it. So friends and neighbors, please be good to your repair men and women -- they work hard and a little kindness can go a long way in making their day a little happier. We will definitely call Aaron Plumbing again if we should ever need their services!

Mark arrived earlier than promised and within a few hours of my call. I have to agree with others who say that he is probably the most polite plumber they have ever met. Very professional, knowledgeable, and tidy. I will not hesitate to call Aaron Plumbing in the future.

Everything is operating great. I called on Monday morning and I was shocked by how quickly they came out. They had someone out by noon. Chris, the technician was great. I couldn't have asked for a better technician. He was professional, friendly and courteous. They provided excellent customer service and I would highly recommend them.

My experience was fantastic. I have never been more pleased with a company and their exceptional customer service. I will definitely call Aaron's in the future if I have a plumbing need.

Over the weekend, our electric hot water heater quit working. After reading other reviews about Aaron Plumbing on Angie's List, I called them. They dispatched Mark out to the house in about 90 minutes. Mark diagnosed the problem - some of the electrical elements on the heater had shorted out - probably due to severe storms in the area. Mark fixed the hot water heater and gave it a good servicing. I also asked him to look at a leaky faucet and I told him that on of our toilets didn't always flush well. I assumed we just needed a new toilet. Mark said he had time to look at those things, and he fixed both of them. He told us the toilet itself was fine. It needed a new part that he had on his truck and we did not need a new fixture. He also lifted it from the base and re-sealed it on the floor, as he saw evidence of a little bit of leaking on the floor. His work was reasonably priced, he was very professional, he cleaned up everywhere he worked - it was a great experience. I will definitely use Aaron Plumbing again and highly recommend them to anyone needing plumbing work done in their home.

Very good experience. Brian was very professional, offered ro wear booties, put cardboard down and kept everything clean.He also suggested the grease eating drain cleaner once a month to help keep the drain clean. We would definitely use them again.

Brian did an excellent job. As far as the quality of work itself, it seemed quite professional. He took the time to explain what he was doing. He suggested how we could get rebates and also a coupon. We are happy with the work performed. Our only gripe was that it seemed pricey. The discovery of high water pressure was unexpected and added to our expense. The rates charged by Aaron Plumbing for the different services performed seemed quite pricey. Even for the simple connector from the pipe to the water tank, they charged me $30 when similar connector was priced around $6 at home depot.

We were in the middle of a family Fathers day pool party and discovered that the carpet in the basement was soaking wet in certain places. We immediately saw from the water discoloration on the ceiling where it was coming from. I called Aaron and the were here within 2 hours, fixed it within an hour and our party went on.

I was satisfied with the results. I wanted shower heads replaced, and they gave an estimate, but I decided to do that work myself.

I called Aaron Plumbing on Monday afternoon and made an appointment for Tuesday afternoon between 12 and 3. Mark called right at 12 and told me he'd be out in 30 minutes, which he was. Immediately, I could tell that Mark was very professional and he was probably the most courteous plumber I have ever met. He diagnosed both of my leaks within the first few minutes in the house and told me exactly what he was going to do to fix them. He gave me an estimate, which seemed very fair and also told me what a worst case scenario would be in case he was wrong with his original diagnosis. I appreciated this very much. Luckily, he was right from the beginning and was able to fully repair both of my leaks. I know that given the age of my house, I will have some more issues down the road and I won't hesitate to call Aaron again and I'll certainly ask for Mark.

If your looking for a Plumbing company that will treat you very fairly and show up on time and qive you the quality work we all deserve then Aaron Plumbing is the one to choose!!!!

They were fast, thorough, and reasonably priced. From Maria, who took my call, to Jack, who did the work, all were outstanding.

Jeremy was very prompt, professional and courteous at each visit, and provided excellent quality work both times. I would highly recommend Aaron Plumbing and would trust them to provide high quality work on any size plumbing challenge. Thanks for all of your help Jeremy! We will definitely give you a call if additional plumbing services are needed.

Jack M. from Aaron Plumbing came to fix the leak. He was professional and friendly. He identified the problem, fixed it quickly and it did not cost nearly as much has I had feared. I will definitely call Aaron Plumbing if I need a plumber again and recommend them to my friends.

From the estimate to the finished job, Aaron Plumbing did a great job educating us on all of the possible options we had concerning the plumbing job. We were encouraged to consider all options, including a less expensive option, which was helpful.

I had a leaky kitchen faucet that started creating a puddle under my kitchen sink. I called Aaron Plumbing Saturday at 3:30 and asked for help. I found them on AL and saw all the acolades, so I felt great about calling. They could not get to me until the next day, which is why I am giving a B on responsiveness. Chris G. called me and gave me an eta. He was here before that. He was very courteous (slipped on booty over his shoes), professional, he made me feel at ease after he shook my hand. He asked how he could help, and I showed him the problem. He told me what it could possibly be and gave me a price (their standard home call price). He asked if I was comfortable with the price, and I said yes, he went to his truck and wrote up the invoice. He came back in with his tools and started right away. He had a great personality and started up a conversation. I asked him a lot of questions, probably some were stupid ones, but he answered each one with no problems at all. He was very knowledgeable and showed experience. One or two of my questions led him to offer to check a couple of things, and confirmed I was ok. He finished the main problem quickly, he checked a few other things and told me that he saw no leaks from other possible places. Even though I paid their normal charge for coming out and the fix only took a few minutes, I was happy to do it. Calling other plumbers that may not have his experience may have taken longer to diagnose and fix.

Jim, the repairman was extremely nice and very professional. He even showed me how to maintain and make simple repairs myself. I would recommend Aaron Plumbing to everyone. They are not the cheapest but they employ great people and the work is perfect.

We had removed the old toilet and been told there was no way the new one would fit into the allotted space. Mark came and although he was doubtful, offered to move the water line for an additional charge and wedge the new toilet in. He knew we really wanted that particular style toilet so worked very hard to make it happen without moving the line and was successful. He was very patient, hard-working, diligent, polite and tidy. He also checked our water pressure and accepted our $25.00 Angie's list coupon. We will definitely use Aaron Plumbing again and ask for Mark by name .

Jim Whatley, the plumber came out to investigate a leak in the shower faucet. He called before arriving, and arrived on time as scheduled. Once he arrived he looked at the leak, listened to my description of the problem, and measured the pressure (100, should be 80 at the most). He noticed that our PRV was the original one with the house and indicated that it was an appropriate time for a replacement. After locating the PRV, he wrote up an estimate that included all work to be done. The plumber was very courteous, he wore shoe covers to protect the floor from getting dirty, and he completed the work immediately. I would certainly contract future work with this plumber. He was very professional and genuinely interested in providing high quality service that meets my expectations. Thanks, Jim & Aaron Plumbing for a job well done!