Aaron Plumbing, Heating & Cooling

We were extremely upset to find a leak in the kitchen ceiling of our newly-purchased home. Of the three plumbing companies I called, Aaron Plumbing was the only one that was rated well on Angie's List and provided a free in-home consultation. Our plumber, Mark, came out promptly to look at the leak and did some detective work to see if he could discover the cause of it in the second floor bathrooms. He wasn't able to find anything so he recommended we have a professional carpenter take down the wainscoating that covers the drywall in our kitchen ceiling -- then he would come back to open the drywall underneath and look at the leak from below. I appreciated his concern for our property. Once I had the wainscoating removed, Mark came back to find a small pin hole in a copper pipe in the ceiling. He removed this portion of the pipe, shut off the main water to the house, and completely replaced this portion of the pipe. He was here for approximately 3 hours on a Saturday morning, leaving only once to go to the hardware store for supplies. He was professional, courteous, and thorough, taking care to be sure the seal was complete on the new pipe. Despite being upset about the leak, we were very happy with Aaron's Plumbing services, appreciated that they did not charge additional "weekend rates", and will definitely use them again and recommend them in the future.

My first contact to schedule an appointment was very polite and professional. I received a call within 2 hours that someone was on their way. Rob was very professional and quick. He immediately diagnosed the problem, provided a quote, and proceeded with the replacement part. He also gave me tips on how to possibly prevent this from happening again in the future.

Nice folks. My main concern was that I had a leak as indicated by escalating water bills. Technician recommended rebuilding substantially all the toilets and replacing the pressure regulator. That is as it should be since it's all very old and my pressure was too high. However, to my principal issue ... he found no leak yet my water / sewer bills continued to climb so my problem was not solved. Citing no specific leaks, I considered the recommended repairs to be a "do it soon" but not a "do it NOW" prescription. In retrospect I think not one and probably not two but quite possibly THREE toilets were leaking intermittently / marginally and were just not misbehaving under his particular touch and scrutiny. However they were SO marginal that they very soon continued apace and increased their misbehavior. I can myself now confirm definite substantial leaking of at least two. His estimate for doing the repairs was $984.00. I am doing it myself for around $100. I just wish he'd been able to provoke and prove leaks that were clearly costing me money (the 1 year consumption graphs are really impressive ... data I did NOT have put together at the time of his visit.). I would have gotten them fixed or fixed them on a more urgent basis.

Very nice. We liked him a lot.

Called Aaron Plumbing Monday, as soon as I found their name on Angie's List. I had a gas leak outside my house and could smell it 'sometimes.' Got a plumber out here in a couple of hours. Rob came and assessed the problem, told me the vent fan was bad on my water heater and was leaking gas thru to the outside. he also recommended that I also call the gas company and report a leak. Gas company had 'tested' all the neighborhood meters in Aug. and said mine was fine! Gas meter tester came out and found 2 leaks around my meter! I talked to my family about the cost of a tankless vs. a tank water heater and decided to call the company and get the tankless style. Called Aaron back and told them what I had decided and that I would like Rob to come back on Wednesday to install it. Rob came and installed the new Rinnai yesterday, He was very nice, patiently explaining everything I needed to know about the new install. He was very neat, efficient, competent, organized, etc. I would highly rate his capabilities.

I was very pleased with the ease of making an appointment. I received a courtesy call 30 minutes prior to the plumber's arrival to let me know he was on his way. As far as the quality of the work, it seemed solid. The cost of the repair was surprising as it was a bit higher than expected. Especially since labor time was just under an hour. I only received an overall standard rate estimate and did not get a breakdown of labor vs parts so I am unsure how the total cost was distributed. In the future, obtaining competitive bids will give me peace of mind about the cost of repairs. Overall, they met my expectations of professionalism.

Seemed expensive but then this is my first house and all service calls have been expensive.Spent time detailing what he was going to do and the price range depending on outcome.\Scott was very thorough and professional. Could not have gotten a better person.Offered additional information about toilets and NOT using those clorox tabs in the tank as they deteriorate the seals. OOPS!Job well done!

The plumber arrived on time, was polite, and communicated well. He reviewed the requested repairs, provided estimates, and offered initial impressions of the problems and expected results. He did the repairs in an order designed to minimize dirt in the house, which I appreciated. The price could have been less, but it was probably competitive with other companies. I would use them again.

Chris G came to our house to service our tankless hot water heater today. He was very professional, and eager to answer all of our questions. He even took the time to explain the process of flushing the system, and why it was needed to be done annually. We used Aaron Plumbing to get the system installed 1 1/2 years ago, and would use them again in a heartbeat! They were very courteous, professional, and friendly. The quality of their workmanship is top of the line!

Their plumber was very professional, able, and got the job done.

The plumber greeted me and my dog. He got his ladder and immediately began to inspect the house. After the inspection we discussed plumbing needs of the house. I said I would like to schedule having the outside faucet fixed. He checked his schedule and said he could fix it then. He completed the work which included a new faucet. Very timely and professional.

Our main sewer line backed up and I needed help. Based on Angie's List reviews, I called Aaron Plumbing. Their technician/Master Plumber, Chris, showed up (on time) to look at the job and discuss a repair plan. Chris provided me a fair price (I know, because I received two others) and told me he could do the repair the next day. Chris had the area located for underground utilities before starting the repair. Chris worked all day to repair the line. The location was more difficult to access than he first thought, so the job took a little longer. Chris completed the repair and did a good job grading the excavation site. He even saved my sod. I would highly recommend Aaron Plumbing and especially Chris for all your plumbing needs. You will not be disappointed.

Issue with HVAC was undiagnosed, because leak stopped. We are keeping an eye on it. Since the repairman was here, I asked him to check our toilets because they sometimes run too long after flush. He replaced insides. Now they run well again!! Great guy and very informative!

He did quite a good job. He was very thorough. The bill was not outrageous because he did a lot of things. We had sinks stuck up and things like that. I thought his pricing was very fair and the quality of work was very good. He was here very quickly though it was not an emergency.

Jim Whatly arrived on both occasions wthin the time period quoted (one on a Sat.) and was very professional and courteous. What we thought originally the problem was ( a slab leak) turned out to be an ice maker line leak 10 feet away from where the water was visably coming out. He suspected this and that was a big relief for us because slab leaks are difficult and expensive. He put on a new line quickly and cleaned up everything nicely. I have had many plumbers over the years but this by far was my best experience. I would highly recommend Aaron Plumbing and especially Mr. Whatly. He definitely went over and above on service and courtesy !

Michael came out to drain the hot water heater and look over the plumbing int he house. He was very knowledgeable and great at helping us pinpoint what we are really looking for in our plumbing system. Our hot water heater is on borrowed time and he let us know what we needed and why and gave us a quote. He was very nice to work with and I would have no problem using Aaron and Michael in particular again.

My sewer drain was clogged with tree roots and the laundry water was backing up into the house. I called Aaron's (see the ad in Angie's book), Scott came out yesterday and gave me a very thorough review of what he was doing and what he recommended. My bigest problem is that the drain line is over 100 feet long, and I didn't have an exterior access pipe. He came out today, dug up where he planned to put the access pipe, found a connection already installed (under the dirt) and attached some pipe with a top that will come off if it backs up again, so it won't flood my laundry room but will drain outside. He checked the line with the different equipment and cleaned out the roots with a pressure thingy. He was extremely professional and thorough and a very good teacher since I following behind him to see what was happening (I was curious). Aaron's Plumbing and Scott are my plumber for all future issues. The house is from the 70's I'm sure there will be future issues.

I found them through Angie's List. I was very happy with them. They were very professional and that was one other thing I was looking for. They were on time. They did the job exactly as they did the estimate and told me what was involved. They did the job extremely well. They had to dig up a part of my yard to find and replace a leaking pipe. I recently recommended them to a couple of my friends. They used them and they were really happy with them too. They were very pleased and I told them that I got Aaron Plumbing through Angie's List.

I had attempted to change out a bathroom faucet by myself and had done a fairly good job of it, except that I wasn't strong enough to pry the old drain pipe away to replace. Aaron's technician was polite, friendly and helpful. He was able to fix my drain for me and install a toilet handle for me also. The price was very reasonable. I will definitely call Aaron's again when needed.

Their pricing is reasonable. They did not charge me for detecting where the problem is. They used a camera to look where the clogs is.

Rob came out and cleared the line... just like everyone else. He also brought a camera and managed to figure out what was causing the problem. It was a small piece of broken PVC pipe that had probably been there since the house was built. He took some time and managed to pull it out. It's been about a week and it's such a relief. The toilet empties every time, right away. I'm very, very happy with the solution. As far as price goes, I'm not crazy about paying $900 f or anything but the stress relief is wonderful. The alternative- to ding into the slab and cut into the pipe- seemed even more stressful... and I'd have to wait... and it would have been more expensive. I'm satisfied with the price. I only wish this had been figured out sooner.

We've had a leak in our water line with water bills 6-8 times more than neighbors. Expecting the leak to be in the line running under our driveway, we dreaded getting an estimate. After checking with a couple sources we chose to call Aaron Plumbing. Master Plumber Chris was prompt, detected the leak and so thorough in explaining the options, pricing, etc. Bushes had to be dug up and excavation down a couple feet in order to make the repairs. After repairs and checking for further leaks he even replanted the bushes and cleaned up the area. We were definitely impressed with the quality of the service and the ease of working with Chris. We will definitely use Aaron Plumbing for any future needs and highly recommend them to others!

There are very few people that can detect underground leaks, but the Aaron Plumbing people can so that's why I went with them because they could repair it as well. I didn’t even know it was happening until I got a $1000 water bill. They were great. I would use them again in the future.

Our hot water heater was leaking, so we called Aaron plumbing. We have not used them before. Edvin showed up on time and reviewed the situation. Our water heater was 26 years old and with the leak we decided to replace it. He tested the water pressure and found that it was too high and that we needed to replace the pressure valve. Edwin had the water heater and the pressure valve in his truck, so he was able to replace everything on the spot. He did a very nice job and even laid down brown paper mats to keep the mess down. He went above and beyond to get our old tank out-had to remove part of our furnace intake pipe, remove closet doors and remove a dehumidifier stand. Of course when he was all done he replaced all of the above back to the way it was. We are very pleased and would use them again.

I was very pleased with the quick response from Aaron Plumbing and the great work performed so quickly. I will definitely use them for future plumbing needs. Jim was extremely courteous and professional. I called the day before and they came out the very next morning. Glad to have found them on Angie's list!