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Aaron Plumbing, Heating & Cooling

Plumbing, Water Heaters, Drain Cleaning,

About us

Offering Proven 5 Star Service since 1978. We are a local, family owned company with thousands of 5 star reviews. Repeat winners of the Angi Super Service Award, the Pinnacle Small Business Award, the People Love Us on Yelp Award, and a "Neighborhood Favorite" on NextDoor -- You can trust our team to provide top level quality service & value. You can expect: -A friendly, attentive and organized office staff -A simple scheduling process: same day appointments available -A call and text from the technician before heading your way -A clean, friendly, experienced technician who will take the time to thoroughly investigate your plumbing or HVAC issues -Up front, clear pricing -Competitive pricing -Expert workmanship Call today to experience the Aaron Plumbing, Heating & Cooling standard of service!

Business highlights

46 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Conditioning Repair and Replacement, Drain Cleaning, Video Drain Inspection, Tankless Water Heater Installations & Service, Tank Water Heaters Repair & Replacement, Pipe Replacements, Water Line Replacements & Repairs, Faucet & Toilet Repair, Leak Detection -- All Plumbing Services, large and small

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 176-200 of 548 reviews

Lori B.
01/2014
5.0
plumbing
  + -1 more
In and out like professionals! Their prices are very reasonable. Their response time is well within reason. We have used them on numerous occasions. One time we thought that the outside water picket would need to be replaced. I believe it just needed a seal and a good tightening. he pulled the seal out of his pocket, replaced it and tighten it. There was a minimum service call charge, which I don't believe he even charged me half of. Now that is what I call customer service! If they are not going to nickle and dime you than you gain a confidence that if something major happens, their prices will be fair and bthey will stand behind their work!
Description of Work: Fixed overflowing toilets that we had tried to fix ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Randy C.
01/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Rob returned the next day with the water heater, expansion tank and valve. First, he removed the old water heater with very little water spillage and loaded it on his truck. Next, he completed the installation of the new equipment. The system worked great. Rob was courteous, timely and professional.
Description of Work: The tech (Rob) completed a check of the hot water system. He explained the water heater leak could not be repaired and needed to be replaced. He explained an expansion tank would need to be added to bring the hot heater system up to code. Also, he recommended a new shut off valve. He provided two comparable options for a new water heater and a price quote for the work to be completed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Caroline H.
01/2014
5.0
plumbing, water heater repair
  + 0 more
When the gentleman arrived, he explained that the age of my water heater could pose a problem if he tried to clean it. We decided that we would leave it alone. He then walked through the house with me checking drains, toilets, and faucets for any problems. There were a few problems, but nothing needed immediate attention. I wrote down his suggestions and will have them taken care of at a later date. I would consider Aaron Plumbing when I replace my water heater.
Description of Work: I purchased a deal to clean my water heater and check out the house plumbing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kathryn B.
01/2014
3.0
plumbing
  + -1 more
After they ran the new line it began to leak so they had to come back out to fix that issue.
Description of Work: They had to run a new line from the water meter to the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$1,500

Joseph L.
12/2013
5.0
plumbing, water heater repair
  + 0 more
They did an excellent job. He was licensed and he spent time talking with me about my alternatives. He provided options for me to choose from. Was very friendly, courteous and respectful. He did a great job and the price was competitive!
Description of Work: He installed a brand new gas hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
12/2013
4.0
plumbing
  + -1 more
the office had messed up our appointment time, and the plumber was there early. I got the feeling it was an inconvience for him to wait. He also was not able to fix everything or give an estimate to fix some things. I think he was in a hurry because he had been waiting awhile.
Description of Work: Fixed a small leak in the batheroom

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$450

B. Glenn M.
12/2013
1.0
plumbing
  + -1 more
His prices were too high. I was just insulted that he dared ask us for $1000 for just a few maintenance items. He was just horrible.
Description of Work: We had him fix 2 toilets that were running. We asked him to fix a bolt that was on wrong on our kitchen sink and he wanted to charge over $300. The thing he put in the toilet I could've bought at Home Depot for $10 and had my son put it in for us.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$301

April C.
12/2013
5.0
plumbing, water heater repair
  + 0 more
He arrived on time. Did a quick and clean job. Great guy! Highly recommend.
Description of Work: Replaced my expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$309

Melinda S.
12/2013
5.0
plumbing, water heater repair
  + 0 more
We were very pleased with the service.
Description of Work: We had a water leak in our basement and could not find the source. The service provider knew exactly where to find both. Mike Jones was very helpful and took the time to answer additional questions on our water heater. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Brett B.
11/2013
5.0
plumbing
  + -1 more
Called this morning around 9am. Operator told me she could have someone out between 12 and 3pm. Received a call at 12:30 from Mark saying he was 30 minutes away. He showed up right at 1pm. He went to work figuring out where the leak was coming from. He then gave me an estimate which seemed fair and then told me he could do it right then. I was very surprised, thinking that I would have to have him come back out. I signed off on the work and he got started. He had to dig into the ground near the water meter to find the area where the leak was coming from. From start to finish it took about 2 hours. Found out that there was a some type of plumbing box attached near the meter box that was not visible when I bought the house 4 years ago. Apparently at one time it was visible that over time it had been pushed into the ground causing the fitting to become compromised and eventually corroding the fitting. Mark was great and was very informative and professional. I would call Mark back without hesitation.
Description of Work: Water was leaking near the water meter outside. Mark repaired the broken fitting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$435

John R.
11/2013
5.0
plumbing
  + -1 more
We had leaks under two sinks that were not coming from the pipes. The plumber, Chris G, who performed the work was professional, friendly and very knowledgeable in plumbing. The work was done in a timely manner and the work areas were clean after the installs. At the time of this review, the sinks are working great and no leaks.
Description of Work: Installed sink faucets in kitchen and bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

cynthia C.
11/2013
5.0
plumbing
  + -1 more
They explained what was wrong and what needed to be done. Cost was not out of range of what I expected and the work was completed in a timely manner.
Description of Work: I used AARON PLUMBING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

Darrell S.
11/2013
5.0
plumbing
  + -1 more
The bowl developed a leak afterword, but a plumber was sent quickly to take care of that.
Description of Work: Resat a toilet bowl.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Bryan S.
11/2013
5.0
plumbing, drain cleaning
  + 0 more
Aaron Plumbing did exactly what they said they would. The plumber, Chris G, called 30 minutes out and within the window they specified. I thought I had a clog in the basement bathroom. Chris instead found the the float on the pump was jammed. He quickly resolved that problem (at no charge!) I had him reinstall the toilet that I had pulled off to check for a clog. He was very friendly and efficient. I would use Aaron Plumbing again.
Description of Work: Came to check a non-working basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susan D.
10/2013
5.0
plumbing
  + -1 more
Arrived on time and did all the work leaving no trace that they had been there. They put everything that needed to be done in great detail in writing and were extremely friendly and professional.
Description of Work: Had an outside water leak. The fixed it and relocated where the pipe led into the house so they would not need to drill under driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Mike G.
10/2013
5.0
plumbing, water heater repair
  + 0 more
The entire process went very well. They were willing to work with our home warranty service to get the water heater replaced and also replaced the valve, which was out, under a tree, near the water meter. We feel like they quality of the work was excellent, the plumber was extremely professional and the price was very fair. I would not hesitate to call them again if we need a plumber.
Description of Work: The pressure relief in our hot water heater failed. I turned off the water and called Aaron Plumbing. They were quick to respond and great to work with. they diagnosed the problem as a faulty water pressure valve near our water meter and determined it had damaged our very old water heater. They replaced the water heater and pressure valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Carla B.
10/2013
2.0
plumbing
  + -1 more
The toilet in question was rocking so we though the wax seal might be broken. I called an Angie's-List highly-rated contractor, Aaron Plumbing. They gave me a written estimate of $494 to repair one toilet. That is just nuts! I purchased a new toilet- recommended by Consumer Reports as less likely to clog- from Lowe's and had it installed for a total cost of $374.24. The installation portion of the Lowe's price was just $99. The fellow from Aaron Plumbing offered to look at all my toilets for me. He told me that several needed to be rebuilt as they were 10 years old. Later my husband told me that all the parts in the back of each toilet had been replaced by him within the last few years. I think the fellow from Aaron Plumbing tried to motivate me to action from fear. He was deceptive at a minimum and probably downright dishonest.
Description of Work: The estimate describes the service as "cost to pull and reset toilet; minor toilet rebuild".

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$494

Dennis D.
10/2013
5.0
plumbing, water heater repair
  + 0 more
The installation went well. Though it was not their fault, they had to return 2x to diagnose the reason for hot water not reaching one of the bathrooms The problem was that, when I had the pipes replaced with copper (the house was built with poly), both showers and the hot tube were not done correctly. They fixed all three and, when I asked if there was any additional charge because they did not cause the problem, they said no this was part of the installation. I will use them again!
Description of Work: Installation of Tank Less Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

Linda M.
10/2013
5.0
plumbing
  + -1 more
It went great! Robert was kind, courteous, friendly and generous. I had replaced the lift chain and flush valve for the toilet with a kit I bought at Home Depot. I was able to install the part but I could not adjust the chain properly. It was necessary to hold the handle down in order to flush the toilet. Robert immediately saw that I had bought the wrong replacement part. I happen to have the correct part which I had planned on using at another time. Robert was kind enough to install the correct part and within a matter of minutes the toilet was fixed. Robert explained to me that he could not charge me for service that took less than five minute to complete. I was both shocked and thrilled that a plumber was at our house, fixed the problem and there was no charge! Totally unheard of but greatly appreciated. I would not hesitate for a second to call Aaron Plumbing for any plumbing issues in the future. I highly recommend Aaron's to anyone who is looking for honest and dependable service. Thank you Robert for a great job!
Description of Work: Robert replaced and adjusted the lift chain and flush valve on our downstairs toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anthony B.
10/2013
4.0
sewer cleaning
  + -1 more
This company does quality work .... I have had them over to repair and reset my toilet bowl..and I wrote a positive review. BUT Here is my issue: Unless money is no object for you... their prices are VERY high. Today I had a plumber from this company come over to clear out a small, 6-foot section of clogged sewer. We both agreed that it was a simple cleanout procedure...no trees,no roots, etc What we COULD NOT agree on was the price. Aaron wanted almost $400.... Two hours later I secured an estimate from another company for $150 dollars...I told the latter to go ahead and do the work....which he did..and which cleared the problem. The SAME work that Aaron wanted to charge me almost $250 MORE to do. As I have said..good quality work..prompt and courteous. But expect to pay TOP dollar. for the services of these fine folks.
Description of Work: Attempt to clear a simple sewer blockage.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$400

Linda R.
10/2013
5.0
plumbing, water heater repair
  + 0 more
Water heater was leaking water in garage. So after checking Angie's List, I called Aaron Plumbers. Rob came out and determined the water heater was beyond repair and needed to be replaced. He did not have the correct size replacement in his truck, so he promised to return the next day. He did return and was right on time. He replaced the water heater and expansion tank. Rob was professional, knowledgeable, and friendly. He explained what he was doing and answered my questions. After installation, he waited to make sure it was working before he left. Would definitely use Aaron Plumbing again.
Description of Work: Replaced water heater and expansion tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Kenneth B.
10/2013
5.0
plumbing, wells
  + 0 more
Called to schedule an appointment on very short notice. Technician showed up at exactly the scheduled time. After some preliminary checking and examining the tank, he explained what needed to be done and provided a break-down of the cost. He was friendly and professional and performed the job in a very timely manner.
Description of Work: Replaced sump pump in a basement septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

CHRIS G.
10/2013
5.0
plumbing
  + -1 more
I called in a panic at 9 PM on a Sunday night. He talked me through what to do to stop the leak then scheduled someone to come out on Monday morning. The plumber was at my house by 8:30 a.m.! Great service! Even though we didn't find the source of the leak (it turned out to be a crack in our tile/grout that only leaked when my shower splashed too much...) but he left the dry wall open and explained all the possibilities for the leak. He ruled out any major plumbing issues (bad joint or pipe leaking). Great service and he only charged me for a normal service call!
Description of Work: Came in and tracked down the source of a leak from our Master bathroom into our Living Room. Previously, helped figure out a weird whistling sound in our plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

DEBORAH M.
10/2013
5.0
plumbing
  + -1 more
I did a review on this vendor in mid-August but I am taking the time to do a second because I think it's warranted. I was happy with them the first time but had the need for plumbing services (different issues) again this week. The technician was very nice, professional, listened, was not in a rush and in the end even wrote his master plumber number on the invoice in case I wanted to look him up with the State. His work was never in question and I did not ask him for this but I thought this was fantastic that he voluntered this information. As I said I have used them twice in a little over 30 days and while I hope I don't need a plumber again I would use again.
Description of Work: Had issues with two toilets. One was a high pitched whistling noise and that other a water tank fill issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Michael K.
09/2013
5.0
plumbing, wells
  + 0 more
ck quotes in time.Friendly call when I set up the appointment. My wife handled the visit, but the tech took the time to call and explain the procedure along with all the details. I gave price N/A because I didn't get back in time, but I'm optimistic it was reasonable. No one likes to pay for these types of repairs, but they made it easy and comforting. I'll use them again.
Description of Work: Replaced sump pump & assembly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

4255 Brogdon Exchange Ste 200, Suwanee, GA 30024

http://www.chooseaaronservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP209945
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines

FAQ

Aaron Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 7:30 AM - 7:30 PM

Tuesday: 7:30 AM - 7:30 PM

Wednesday: 7:30 AM - 7:30 PM

Thursday: 7:30 AM - 7:30 PM

Friday: 7:30 AM - 7:30 PM

Saturday: 8:00 AM - 6:00 PM

Aaron Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Aaron Plumbing, Heating & Cooling offers free project estimates.
Yes, Aaron Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Aaron Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Aaron Plumbing, Heating & Cooling offers emergency services.
Yes, Aaron Plumbing, Heating & Cooling offers warranties.
Aaron Plumbing, Heating & Cooling offers the following services: Air Conditioning Repair and Replacement, Drain Cleaning, Video Drain Inspection, Tankless Water Heater Installations & Service, Tank Water Heaters Repair & Replacement, Pipe Replacements, Water Line Replacements & Repairs, Faucet & Toilet Repair, Leak Detection -- All Plumbing Services, large and small

Contact information

4255 Brogdon Exchange Ste 200, Suwanee, GA 30024

http://www.chooseaaronservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 6:00 PM