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Aaron Plumbing, Heating & Cooling

Plumbing, Water Heaters, Drain Cleaning,

About us

Offering Proven 5 Star Service since 1978. We are a local, family owned company with thousands of 5 star reviews. Repeat winners of the Angi Super Service Award, the Pinnacle Small Business Award, the People Love Us on Yelp Award, and a "Neighborhood Favorite" on NextDoor -- You can trust our team to provide top level quality service & value. You can expect: -A friendly, attentive and organized office staff -A simple scheduling process: same day appointments available -A call and text from the technician before heading your way -A clean, friendly, experienced technician who will take the time to thoroughly investigate your plumbing or HVAC issues -Up front, clear pricing -Competitive pricing -Expert workmanship Call today to experience the Aaron Plumbing, Heating & Cooling standard of service!

Business highlights

46 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Air Conditioning Repair and Replacement, Drain Cleaning, Video Drain Inspection, Tankless Water Heater Installations & Service, Tank Water Heaters Repair & Replacement, Pipe Replacements, Water Line Replacements & Repairs, Faucet & Toilet Repair, Leak Detection -- All Plumbing Services, large and small

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8548 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-548 of 548 reviews

Bryan H.
06/2014
5.0
plumbing
  + -1 more
The technician arrived on time and worked quickly. The pricing was much better than two other quotes I received. I would definitely use Aaron's again for any other plumbing issues.
Description of Work: I had a clogged laundry drain that had to be snaked from the roof. The technician arrived on time and worked quickly. The pricing was much better than two other quotes I received.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Jane T.
06/2014
5.0
plumbing
  + -1 more
it went well however it took several trips to complete all of the work.
Description of Work: repair sink, show, tub faucets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James E.
06/2014
5.0
small appliance repair
  + -1 more
Aaron Plumbing was good. The dishwasher did not have a leak. It was not just attached correctly. They were professional, on time, and seemed did quote upfront, did what they were going to do, and honest people.
Description of Work: They fixed the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Mark F.
06/2014
5.0
water heater repair
  + -1 more
They did a good job, the guy did a very good job. The guy is just knowledgeable, he's doing a great job, cleaned up after wards, there are molds that have developed, he sprayed them up. He was acting like he owns the company, I gave him a 50$ tip afterwards for the job he did. He was here before I was here.
Description of Work: Aaron Plumbing, they replaced the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Craig H.
06/2014
5.0
plumbing, water heater repair
  + 0 more
I emailed Aaron Plumbing H&C last night, this morning I received a pleasant call from their office and scheduled a service call for 3 hours later. The tech showed up on time, quickly and cleanly replaced our ailing Hot Water heater and was on his way. My wife was home at the time and the tech walked her through the features of the Heater which was new to us as our last heater was just a plain old heater. This insulated heater has new safety and restarting features that we really like. Well Done...
Description of Work: Replaced leaking Hot Water Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

Chris B.
06/2014
5.0
plumbing
  + -1 more
The plumber was professional and on-time. Showed me a trick to save me problems down the road with the flush valve on the toilet for the future. The leak in the laundry room was identified, and I opted to fix myself. However the tech did tell me what the cost would be and gave me the information in needed to make an educated decision as to if I could DIY myself.
Description of Work: Fixed a toilet and looked at a leak in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Thomas L.
06/2014
5.0
plumbing, water heater repair
  + 0 more
I had used Aaron previously to install a hot water heater and was very impressed. I called them for service to determine the source of a strong smell from our plumbing (it only happened once). Their rep visited our house, discussed the situation and possible causes, and we both agreed it would be better to wait and see if it happened again and if so, we could then work on a cause and solution. Total cost for his service call and time? -- $0.00 This is a great company -- guess who I'm going to call for my next plumbing needs?
Description of Work: Evaluated problem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Floyd M.
06/2014
5.0
plumbing
  + -1 more
They were great. They were punctual, very professional, and courteous.
Description of Work: They had to dig up our front yard to replace the water line from the meter to my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Charles H.
06/2014
5.0
plumbing
  + -1 more
I highly recommend Aaron Plumbing. If you can request Robert I think you would be very pleased!
Description of Work: Robert came to the house and was awesome! Have me lots of information on how not to clog the disposal.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

WILLIAM S.
06/2014
5.0
plumbing
  + -1 more
Turned out the shut off valve leak needed only a bushing tightening, the faucet leak wasn't repaired because the manufacturer went out of business and the leak was only when the faucet was turned on first thing in the morning. Didn't otherwise leak. He recommended that if leak gets worse we simply replace the whole faucet. He did toghten the face plate in the shower. He also gave me a quote for replacing my water heater with a tank heater and a tankless heater. I thought both quotes were too high and didn't include any detail such as the brands and models being quoted on.
Description of Work: repair of faucet, shut off valve and face plate for shower faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$235

Christa S.
05/2014
5.0
handyman service, heating & air conditioning/hvac, plumbing, small appliance repair
  + 2 more
I was first impressed when the phone was answered promptly and professionally, the appointments were scheduled that day or the following and the service men showed up on time! Then they began the work. Professional, knowledgable, courteous and clean! The price is right too! I will continue to use them and recommend you make them your plumbing, heating and air go-to's as well.
Description of Work: Over the course of 6 months we have used this company several times. Repaired or serviced 2 of our a/c units, fully replaced another unit and installed a garbage disposal in kitchen sink. Also checked out a possible leaky toilet which turned out not to be the case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Kevin M.
05/2014
5.0
plumbing, water heater repair
  + 0 more
Replaced Water Heater with better model, replaced water pressure valve that had gone bad,
Description of Work: Came out to repair Hot Water Heater, that my shyster Home Owners Warranty Company wouldn't return calls on (another story) they were great, very knowledgeable, prompt, found a few other things that needed to be addressed, a bit more than originally estimated, but would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Richard H.
05/2014
5.0
plumbing, water heater repair
  + 0 more
They did exactly what I wanted and checked with me along the way as they did the work.
Description of Work: Removed conventional hot water heater. Replaced with tankless system on exterior of house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Joseph L.
05/2014
1.0
heating & air conditioning/hvac
  + -1 more
I will not use them again in the future. Overall, I am grading them a F because they did not honor a warranty in the water heater. Even if the quality and the punctuality were good, the responsiveness was bad. I think they are unprofessional.
Description of Work: Heating & Air Conditioning Services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$1,320

Response from Aaron Plumbing, Heating & Cooling
Thank you for your feedback, [member name removed]. When you called in February of this year concerned about your water heater, we sent a manger to your home who discussed the warranty (as I understand, your water heater was located in an area of your home that regularly encountered flooding, which is why the warranty was brought into question). The manager who came to your home in February indicated that we would honor the warranty on your water heater. He has been attempting to contact you, as it seems there has been a misunderstanding. At your earliest convenience, if you would contact our office, as we are more than happy to honor the warranty on your water heater. Thank you very much for your time and feedback. We hope to speak with you soon! Sincerely, Aaron Adams

Rodney B.
05/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He was professional, knowledgeable and friendly. We felt like we could trust him and will use him again.
Description of Work: We broke a pipe and part of the a/c unit putting in a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roy N.
05/2014
5.0
plumbing, water heater repair
  + 0 more
I was kept up on all the steps along the way of installing a new water heater. Also shown how to light the heater in the future.
Description of Work: Installation of a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Marilyn F.
05/2014
5.0
water heater repair
  + -1 more
He was very pleasant and professional and even took a look at my hot water spigot in the master bath.
Description of Work: They came and installed a 40 gallon water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$895

Response from Aaron Plumbing, Heating & Cooling
Dear [member name removed], Thank you for your feedback. We have been attempting to contact you to address your concerns. I see that you have contacted our office to schedule additional services, I hope that we will be able to speak at that time. Also, when you contacted our office to schedule this second appointment, you indicated that you did not receive your Angie's List $30 off coupon. As you stated in your review above, and as confirmed in our records, you did receive that discount when we installed your water heater. I hope that a manager may be able to speak with you during your second service call so that we might resolve your concerns. It appears our technician failed to clearly itemize the invoice you received, and I apologize for that misunderstanding. The technician has updated the invoice to display all of the services you received, and the technician who provides service at your home today will bring that updated invoice to you. You did receive the $895 water heater special as well as the $30 off coupon. As you will see on your invoice, your water heater installation required more than the standard, as the technician installed a temperature and pressure valve and a drip leg. These services were not itemized on your original invoice, which led to the confusion. I look forward to the opportunity to resolve your concerns today. Thank you very much for your time! Sincerely, Aaron Adams

Roy N.
04/2014
5.0
water heater repair
  + -1 more
Louie advised that if the pilot went out again there were options. We discussed the options and he left. As he suspected, the light went back out. I called Louie and he walked me through what to do and got me on the schedule for the next day to install a new heater.
Description of Work: Essentially, he lit the pilot light but discovered that there could be a bigger issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Tammy C.
04/2014
2.0
plumbing
  + -1 more
I was told since the drains were already cleared the only thing he could do would be to remove the toilet and place a camera in the drain to see if the clog was gone. That would cost me roughly $130. I said no. Since I had him here I thought I would ask him about a couple of other issues I was having, one of which was for my tub faucet. The hot and cold water are switched, he said that would be around $130 as well. I told him I would just live with it. Then I asked about my sink faucet that looses pressure when I turn on the hot water and again that would be over $100 to look at. I did not have any work done. I could not justify paying the high price.
Description of Work: I called to have my drains possibly snaked. I had already cleared the drains but thought it might be wise to have a professional to take a look since it caused a backup into my showers and tub

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$360

Response from Aaron Plumbing, Heating & Cooling
Dear Customer, Thank you very much for your feedback! We strive every day to provide premium service at competitive prices. We are glad to see that our Professionalism, Responsiveness, and Punctuality met your standards, and appreciate your feedback regarding our pricing. We also appreciate the opportunity to provide you with this free estimate, as you found, we do not charge a dispatch fee and provide upfront, flat rate pricing to spare our customers any end of the day surprises. We do work hard to ensure that our are prices competitive in the market, as we are often able to charge less than other similarly sized companies. Again, we appreciate your feedback and hope that your plumbing issues are resolved soon! Thank you! Sincerely, Aaron Adams

Gary F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Work performed without a hitch.
Description of Work: Changed a 30-amp breaker for the HVAC to a 25-amp breaker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sara K.
04/2014
5.0
plumbing
  + -1 more
The service was prompt and Louis was very professional. We will definitely use Aaron Plumbing again.
Description of Work: Louis came to our home to fix a shower faucet that wouldn't move properly thus making the temperature of the water difficult to adjust. We had another plumber come and try to fix the problem a couple of years ago to no avail. I thought that we were going to have to replace the faucet (ripping out tile, pipes etc.). Louis completed a rebuild of the faucet and it is now working better than ever. He also tightened some other loose faucets in other bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Daniel N.
04/2014
5.0
plumbing, septic tank, wells
  + 1 more
I had an emergency septic tank repair that needed to be done. It turned out that I couldn't use Aaron's because my need was super urgent, but I have to give them absolutely TOP MARKS for professionalism, punctuality in calling me back, and courtesy. I would absolutely use them for future projects. They went *out of their way* to schedule me for something short-notice (again, my need was too short to eventually use them), and I really appreciated all their efforts. Great job.
Description of Work: Needed septic tank pumping and sump pump repairs.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Alex L.
04/2014
5.0
plumbing, water heater repair
  + 0 more
Old water heater failed on a Sunday. Aaron Plumbing was called to the rescue. They did a very good clean and fast job. Tim was the plumber. Very good price as well also thanks to Angie's List discount.
Description of Work: Replaced old water heater with new Bradford White 50 Gallon gas mod#M-I-5036fbn and 2 gal expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,078

Ted B.
04/2014
4.0
heating & air conditioning/hvac, water heater repair
  + 0 more
My experience with them was good. Their job was okay. It was fine. There were no complaints. He appeared to know what he was talking about. They did not charge more than the $49 Big Deal. The price for those services was good, but the price for other services was not so good. I would not use them again.
Description of Work: I purchased a Big deal for Aaron Plumbing Heating and Air Conditioning for a whole house plumbing inspection and water heater flush.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

michael J.
04/2014
5.0
plumbing, drain pipe
  + 0 more
Service tech was professional, and went right to work. It was a dirty job as he had to dig up te line and find the leak. Very fast and I have had no problems since the fix. While he was there I had him fix some minor plumbing issues. All and All a great experience that I would recommend to anyone.
Description of Work: Broken main from the street to the house, they responded within an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

4255 Brogdon Exchange Ste 200, Suwanee, GA 30024

http://www.chooseaaronservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
MP209945
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2022

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Drain Pipe Installation,
Sewer Cleaning,
Wells and Pumps,
Natural Gas Lines

FAQ

Aaron Plumbing, Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 4:00 PM

Monday: 7:30 AM - 7:30 PM

Tuesday: 7:30 AM - 7:30 PM

Wednesday: 7:30 AM - 7:30 PM

Thursday: 7:30 AM - 7:30 PM

Friday: 7:30 AM - 7:30 PM

Saturday: 8:00 AM - 6:00 PM

Aaron Plumbing, Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Aaron Plumbing, Heating & Cooling offers free project estimates.
Yes, Aaron Plumbing, Heating & Cooling offers eco-friendly accreditations.
No, Aaron Plumbing, Heating & Cooling does not offer a senior discount.
Yes, Aaron Plumbing, Heating & Cooling offers emergency services.
Yes, Aaron Plumbing, Heating & Cooling offers warranties.
Aaron Plumbing, Heating & Cooling offers the following services: Air Conditioning Repair and Replacement, Drain Cleaning, Video Drain Inspection, Tankless Water Heater Installations & Service, Tank Water Heaters Repair & Replacement, Pipe Replacements, Water Line Replacements & Repairs, Faucet & Toilet Repair, Leak Detection -- All Plumbing Services, large and small

Contact information

4255 Brogdon Exchange Ste 200, Suwanee, GA 30024

http://www.chooseaaronservices.com

Service hours

Sunday:
9:00 AM - 4:00 PM
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
8:00 AM - 6:00 PM