M & M Appliance Repair, LLC, was founded on the belief that homeowners should have a competent and understanding appliance repair professional to help with the needs of the homeowners.
Received a call from Curtis within minutes of submitting to Service Magic, actually less than two minutes. He was at my house within the hour and had my refridgerator repaired in less than two hours. Would reccommend Service Magic and definetly M&M and Curtis to anyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Valerie G.
06/2010
5.0
M&M arrived promptly, the same day I submitted my request. He is very knowledgeable and clearly focused on doing a great job while explaining the problem and offering options.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
aida r.
06/2010
5.0
Curtis arrived on time and repaired my front load dryer (which was damaged in a recent move). He was considerate, neat and very efficient. I will definitely hire him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Cassandra B.
06/2010
5.0
Curtis was wonderful. I have put his card on my fridge and he'll be my first call if something goes kaplooey!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DELL G.
06/2010
1.0
M & M appliance repair accomodated my immediate emergency needs within the hour of my call. He was professional and prompt. Most of all, the integrity of the technician was top notch. He could have charged me more for the service of another appliance that needed servicing; however, he was honest in making me aware that I should the original manufacturer. I would definitely use the service again and recommend to my family and friends. The highest of KUDOS to M & M Appliance Repair!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beth K.
06/2010
5.0
Willing to come anytime of day without charging extra. Did a great jjob. Very friendly and knowledgeable. Very reasonable in rates.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
TERRIE H.
06/2010
5.0
I called in my request and at 5:30pm and by 7:15pm that night I was washing clothes. Curtis was so polite and gave us tips on recommended maintenance. Very professional, punctual and clean up after finishing repair. Definite a keeper.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Shaugn M.
06/2010
5.0
Submitted my request for appliance repair through ServiceMagic.com on a Friday eveening and received a phone call from Curtis with M&M in less than one minute. Made an appontment for Saturday morning at 7:30 a.m. Curtis called me at 7:00 a.m. to tell me that he would be at my house by 7:30 a.m. He arrived at 7:27 a.m., diagnosed the problem with my GE refrigerator/freezer within 10 minutes, repaired it in another 20 minutes, and was out the door. Curtis is a complete professional and would hire him again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lakeem D.
06/2010
5.0
Very helpful. Responded quickly. Explained the issue first and made the repair. Great attitude. On-time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Daniel G.
06/2010
5.0
Curtis alerted us to the fact that the repair was covered under warranty, even though that meant giving the job to the Whirlpool contracted company. That was a very honest thing to do, and we appreciated him for that and will use again in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Frank B.
05/2010
5.0
Knowkedgeable, on time, and fair priced. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike M.
05/2010
5.0
on time, efficient, clean--would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michelle D.
05/2010
5.0
I received an immediate call from Curtis and scheduled my appointment for less than 24 hours later - despite the fact that the service needed was on a weekend. Curtis called before arriving - early (what a treat!) He was prepared for the repair, having the parts on hand necessary to make the fix on my dryer. I asked for several of his business cards so I could share them with my friends and neighbors. He's a keeper!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beverly A.
05/2010
5.0
Curtis was the first to contact me (w/i 10mins of my request) he was at my home w/i 3 hrs. and completed the job within 15mins. Very courteous and respectable. Gave a recommendation in order to save $$$. I would definitely hire him again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Richard B.
05/2010
5.0
Curtis was great. He was on time, very professional, and disclosed all charges before he did any work. I would highly recommend him to anyone and I will use him in the future for any other work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff M.
05/2010
5.0
A Professional Company through and through. Placed a request thru Service Magic. Curtis responded with a telephone call and e-mail to me. Over the phone he patiently listened to what was wrong with my Whirlpool Dryer and explained all the company's charges/fees. Made an appointment at my convenience. Called 45 minutes prior to appointment time. Arrived on time and ready to work.Walked me through the problem and advised me what it would cost to fix it prior to any repair work. Repair work was done quickly, cleaned up too (Thank you) and presented me with a written bill. Kept his card!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia P.
05/2010
5.0
Curtis was on time, courtious and meticulous in his work. I hired him to install an over the stove microwave. He cleaned up the area and it was as if he had never been here. The pricing was fair and I would definitely use M&M apliance repair again. Hire with confidence.
Rating Category
Rating out of 5
Yes, I recommend this pro
John C.
05/2010
5.0
Very thorough; Set appropriate expectations prior to starting the job; good customer service skills; reasonable pricing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim N.
04/2010
5.0
He was prompt, did a great job and had a great personality.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Diane C.
04/2010
5.0
He was well prepared to repair the appliance, by having the necessary products on inventory. The work was completely immediately, proficiently and satisfactory.