M & M Appliance Repair, LLC, was founded on the belief that homeowners should have a competent and understanding appliance repair professional to help with the needs of the homeowners.
A bit pricer than Sears, but the work was timely and the technician courteous. I would use these folk again.
Rating Category
Rating out of 5
quality
4.5
value
2.5
responsiveness
4.5
Yes, I recommend this pro
John V.
07/2012
N/A
very good and very professional .
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelli S.
07/2012
N/A
They were on-time, very friendly and well-mannered. He even looked at my other appliances and gave feedback on those free of charge.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
charles s.
07/2012
N/A
on time
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
3.5
Yes, I recommend this pro
Kelly A.
06/2012
N/A
He fixed the problem. Very good.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
4.5
Yes, I recommend this pro
david k.
06/2012
N/A
came out quick and even though there was issues that were not seen they took care of them as well
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike W.
06/2012
N/A
great job - on time, quick, fixed the problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
phillip s.
06/2012
N/A
Kept appointment; advised not to repair machine "as part is no longer made". While I feel the part could be found, it would require another service call. I decided to repalce the machine
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Patricia P.
06/2012
N/A
The service provide by the M& M Appliance representative was very professional. The rep. showed me what was wrong, why it stopped working, and what was required to repair my ice maker. The cost for the repair was very inexpensive.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephen W.
06/2012
N/A
This mobile user did not provide any additional comments.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Richard M.
06/2012
N/A
Excellent all the way around. Quick response, excellent service and for a very fair price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim A.
06/2012
N/A
When your refrigerator breaks down in 80+ degree heat, it can cause a bit of panic. When I spoke with Curtis in the morning, he came out within a couple of hours & fixed the problem in a jiffy. He actually arrived a bit early! I have also been in a customer service industry for over 30+ years, so my standards of customer service are pretty high. Curtis came early, had tons of knowledge, was friendly, & had a great sense of humor. He also told me about other potential repairs my other appliances might need & was right on, as I had already addressed a couple of them. Definitely will reccomend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Renee M.
05/2012
N/A
Rep was prompt, friendly, and unfazed by small obstacles like my friendly cats and laundry baskets.mimwould recommend them to a friend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary Ann R.
05/2012
N/A
This repair was as painless as possible and M&M was on time and professional. I will call them first for any future repair needs! Awesome job, awesome tech!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bhushan M.
05/2012
N/A
Very good work
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary Kathryn H.
05/2012
N/A
Fast and friendly service! It is so wonderful to have my dryer back. We will use M&M for all our appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jim A.
05/2012
N/A
They called on the way and showed up on time within 3 minutes of schedule. A followup was needed and the arrival was exactly as before. I got an honest appraisel of work to be done and was able to make the right decision to bring about the best outcome of my appliance outage. I compared this experience to co-workers that had similar appliance problems that ended with nothing but followup problems with other service companies. M&M is the only one I will call. Many years can be spent hunting for the best and I found this one on the first try.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
anthony m.
05/2012
N/A
I have used M&M on multiple projects and they have provided great service every time.