Romanoff Renovations

Great service. On time and they also did a fantastic job on paint, work and cleanup.

It was a horrible experience to say at least. They cut through the service, the Project manager I only saw him once and they did horrible work. The guy that did, the subcontractor that works for them, did a horrible work. I wouldn't use Angie's agenda to have contractor work.

It went very well. the team at affordable contracting was wonderful. They were very punctual and knowledgeable about what they needed to do. The really paid attention to the littlest details and our house turned out great.

The company treated us very professionally. The contractors they used were all very punctual and willing to help get the project done in a quick time and fix anything that came up along the way. Their project manager, Tom P, was great to work with and constantly came on site and phoned to check up on progress and if were happy with the progress and results. There was one issue that we were not happy with the finishing, but Tom coordinated with his people to get it fixed promptly and to our satisfaction. I would recommend Affordable to friends and family in the future.

I made an appointment over a week ago through Home Depot for them to come out and take measurements to provide a quote for a bathroom remodel. Although the appointment was schedule a while out I was fine with it and spoke with Angie when I made the appointment for tomorrow - 4/2/13. Today I get a call from Janet to confirm and that is where it all went downhill. We had a fairly heated discussion about how the person measuring will just leave if only one of us were here as she doesn't deal with appointments where one man is there - implying a completely offensive possibility that I would be taking advantage of her I guess. Then I ask why my partner would need to be there and as she starts to explain more it gets worse and she doesn't know what to do. She explains that a two legged appointment is required - meaning two people - I understand that their chances of selling is greater with both owners here but what if I were a single owner...I couldn't use them I guess? But no - she goes on to explain that they require a man and woman to be there and then I explain that she should go ahead and cancel the appointment because that isn't going to happen as I have a partner and am gay. That stops all conversation and Janet doesn't know what to say and asks to call me back. She does and says that it isn't a problem and apologizes for possibly offending me. She indicated that if only one of us were present that would be fine and that we will keep the appointment. I'm too bothered by the whole conversation at that point and say okay and we end the conversation amicably. So... bottom line is that they want all the decision makers (usually husband and wife) present so they can hard close you on making a purchase. If you don't have a husband or wife, PREPARE TO BE OFFENDED! After discussing with my partner - we decided to cancel the appointment and just continue searching for a contractor for our remodeling needs. Update: I did receive a phone call and discussed this issue with a very apologetic manager. Also a few days later we did receive a $25 gift card to Home Depot via US Mail. We have since also received several voice-mail messages asking if we'd like to reschedule our appointment but have chosen not to do so.

Whilst browsing through our local Home Depot store looking for ideas to update our master bathroom the salesperson suggested that we use their design service to get some ideas/costs of the remodel. We were not looking to rip out the whole bathroom (house built 1995) but rather to update the look by installing, e.g., frame-less shower doors, solid surface/granite vanity units, new sinks and replace all the existing brass fittings with a more modern finish. We had budgeted around $4,000. Chas, the 'sales associate" (certainly not a "designer") from Affordable Contracting - The Remodelling Experts, arrived punctually and was at pains to point out his affiliation with Home Depot. Unfortunately, he seemed to lose interest in our project the moment I gave him an indication of our budget spend. Taking a few seconds to measure our shower doors (45" x 72") he threw out a figure of $2,650 to install a frame-less shower door and fit new shower trim of which, $500 was for the shower trim). Another few seconds were taken with telling us that granite counter-tops would cost us approximately $3,000 for two vanities units (22"x72") - he at least made a suggestion that granite was the "preferred" material. He then left. Since his visit we have received an estimate for - and had fitted -a set of frame-less shower doors (fitted by D'Sapone, an "A" rated Angies List installer" at a cost of $1,100. Additionally, the Installer fitted our new Moen shower trim as a courtesy. We have also had estimates for installing high quality granite vanity tops for around $1.800. How do they call themselves "AFFORDABLE CONTRACTING" ?

Bryan was on time and polite. He basically showed me only ONE OPTION for a shower replacement. No change in plumbing except the fixtures- didn't even talk about that. When I asked the price of the shower, he could only give me the complete package deal price- no itemizing. I had a picture and price of a shower I had found, and still the price was the same package deal. He quoted me $6700. for just the replacement!! I could get a whole bathroom tiled plus more for that price. He basically said I was paying for a lifetime guarantee. Not an Affordable Contractor to me! Will continue to get estimates...

Mike was very polite and responsive. He scheduled an estimate for me the next day and was early for his appointment. Mike was very professional as he discussed the job with me and emailed me a thorough estimate the next morning. The estimate was about what I expected, cost wise. We had a leak in the line running to our ice maker which has caused wide spread damage to the hard woods, sub floors, cabinets, carpet and drywall. I am still in the process of gathering bids for the job, but would definitely recommend Affordable Contracting based on this experience.

I found this company on Angie's List and after reading the reviews chose to work with them and was initially impressed. Began contact with Chris who was very personable and spent more than four hours overall viewing my townhouse and going over my ideas and planning for the remodel. I was so excited and felt great about my decision to use this company! My "project manager was assigned came to meet me and view my place and was here for 20 min?? - should have been a sign!!! Just so you know Aff does all the bathroom renovations in Georgia for Home Depot and just acquired Romanoff Flooring( hope I'm spelling that right) but due to this merger there are ALOT of miscommunication and scheduling issues. I was continually apologized to regarding these problems but as a customer spending "only" $24,000 that shouldn't be MY problem that they are really busy and restructuring their company! ( I had to contact "upper" management to replace my "project manager" after little communication and days when little or no work was being done). I had to move out of my house and pay $2500 for one month in a corporate apartment and though I realize there are always delays during any construction, I was on a time table to at least be able to sleep in my house within one month of the start of the remodel. ( I chose the cabinets for my bar in December to ensure they would be ordered and ready when work began January 24 and didn't receive them until late March because "someone forgot to order them" - and they were the WRONG ones when they finally came in- bar & cabinets were finally built and installed in mid April - 3 months after work initially began!!!). The day before I moved back in I was waiting for the "cleaning crew" to arrive and then was told the builder was the cleaning crew! My mom swept and mopped for two hours- no one else! I was told all furniture left would be covered( I had placed most of my house in storage except for the large furniture) and had planned to purchase heavy duty covers but was told it was not necessary because they would do it but this was not done so beware especially if you are leaving electronics. ( I had placed four flat screen TVs in the bathrooms which were not being renovated and asked that the bathroom doors stay closed as to avoid extra sheet rock dust and this was completely ignored thus layers and layers of sheet rock in all my electronics). The shining star of this experience was John who is amazing and does superior work! He did all the demo and building and had great ideas for what I wanted. If you use Aff definitely ask for him! ( I have his number for any future work I want and he can do anything- lighting, plumbing, building, etc). The painters assigned to my remodel were fabulous too- I've never seen such thorough painting! Jamie ( who installed the bar/cabinets ) is great too. This company has some wonderful sub contractors and the result is superb- the issues I have are with the management of the company not the work! I got really tired of hearing "I came in late in this project" ( after I had to replace my first project manager for lack of communication) and " we're just really busy / restructuring due to acquiring Romanoff"- my money and time should be just as important!!! ( another example - light installed on 2/24 didn't work and was not corrected until I told them I would not remit payment until it was fixed and of course he then came right away... On 4/29 -2 months after installing!) Overall, I am pleased with the remodel- like I said the work is superb but not the customer service side of the experience. I would not use this company again but definitely use the independent contractors who I met for any future work. My advice to Aff would be to work on their organization and management issues because their work is wonderful but unfortunately those problems overshadow any recommendation I would give to my friends or family in the future.

I was recommended this company by the Home Depot. I was contacted timely by the scheduler and the company's representative was timely in meeting my husband and I with the samples. I was told that I had to select and purchase materials only through the Home Depot but was informed later that I could have chosen my own materials. My decor style is more contemporary/modern than traditional. With that said, the company and the installers worked with me and my husband so that we were satisfied and received outstanding results. The installers were knowledgeable, professional, clean, respectful, and animal friendly. My Jack Russell Terrier looked forward to greeting them daily. The entire project was scheduled for approximate five days but it took just a little longer. After seeing the end results of the guest bathroom, I think it was worth the wait. Also when I had concerns, the Project Manager and the Production Manager were on site immediately, therefore, eased my concerns. They were so respectful and accommodating and made sure that I was very pleased with the job. Again, I think they have the best installers in Atlanta, GA, and I would recommend Affordable to anyone who needs a bathroom remodel or just an update.

They were right on time and very professional. The provided quotes to re-tile our bathrooms and kitchen, add exterior french doors, paint exterior of our brick house and add a pergola to front porch. We received the quotes via email in a very timely manner and they addressed/responded to all our questions within an acceptable timeframe. Will definitely use them when the time comes to complete these projects!

They broke everything down into increments. He said that he would bring a portfolio of previous work, but he didn't. So he said he would email me pictures and pricing, which he never did. I was disappointed in the lack of follow-up.

I had a little bit of an emergency with my master bedroom toilet leaking and damaging floor and subfloor. I called for an estimate and since I do not work and it is an emergency I wanted to meet with the estimator. I was told by the scheduler that both my husband and I would had to be in attendance at the time the estimator came to my house. This is impossible since my husband does not get home from work until late in the evening. The scheduler flatly refused to schedule an estimate until my husbnd could attend, which is impossible. How insulting!!

The project started off great with the initial consultation and design process, their design specialist gave me some great ideas and provided some good guidance. Once they started work they completed their part of the job quickly, which allowed me the time I needed to perform other work. As a whole they were very committed to my satisfaction and to getting the job done properly. The only downside was that it took a little long for my new cabinet to come in than I would have liked, but a big deal.

They were very professional. They came out and explained what they were going to do and the process. They kind of got off track a little bit when they promised one thing and didn't deliver. We had some disagreements about the problems, but the VP addressed those problems and they came through in the end.

I contacted Affordable to provide an estimate for the tiling of a bathroom floor and shower, installation/replacement of light fixtures, and installation of new bathroom countertop. The representative was punctual, professional, and friendly. They install ceramic tile, but the rep showed us samples of an acrylic-type material, which did not suit my taste. He provided an estimate on the spot, and I was shocked that the final price was 3 times the cost of my lowest bid. I actually showed him the lower bid, and he told me that he did not know how the other bidder was able to complete the job for such a low cost. Out of 6 estimates I obtained, Affordable's was the highest by THOUSANDS. BTW, the professional I retained DID complete the work at 1/3 the price of Affordable's--the tile job was beautiful and the work crew was experienced and professional.

I purchased the shower door from Home Depot (which is a painful experience at the Ellenwood Home Depot--unprofessional, unknowledgeable bunch). I paid for installation of the shower door by a Home Depot contractor, which was Affordable Contracting. The sales rep was friendly and helpful, and the 2-person crew dispatched completed the job quickly and expertly. I do believe the price charged by Home Depot/Affordable is a bit high ($250 to install a $300 door). Affordable charges an extra $75 if they pick up the door from Home Depot. To be fair, I don't know if this price is set by Home Depot or the contractor, but I've had $1000 doors installed by Home Depot that took 5 hours to complete and I was charged less.

Of all the people I have recommended I am most thrilled with Affordable Contracting. They are remodeling experts. They were very helpful with the challenges of a handicapped bathroom. They were excellent and have a great eye for detail. They were punctual and easy to work with. You feel like they care about you being a satisfied customer. I was very pleased. When you find somebody that takes care of you at a reasonable price like these then I wouldn't go anywhere else.

Chris King was the man that did everything by himself and he was fantastic. He is the best guy that we ever had do any remodeling for us ever. We also used this company for our kitchen remodel and we were pleased with that as well.

They were fast, efficient, professional & friendly. The finished result of my floors looked outstanding! I'd definitely work with them again...

We first met with Lance, Tom and one of their designers in December. Demolition began on schedule January 23rd, and our bathroom was finished within the 2 week time frame that we were given. There were no hidden surprises from this company, everyone was upfront with what we should expect and very professional, as well as personable(from the workers on site to the ladies in the office). Never while our home was occupied by workers did any of us feel out of place, and at times there are 7 of us living here. We have a house full of playful dogs (4), and after introducing them to the workers, they too were able to still feel at home. From Lance to the painters our pets were comfortable, and pets know good people. The workers worked the entire time they were in our home, at times they were so intent with their work that we would forget who was here. The project manager was onsite everyday and made himself available to us by phone if needed. As stated above our bathroom was finished on schedule. We had two concerns after the first use of the shower, contacted them the next day to let them know and they scheduled a time to come out. They were out the next day (Lance included) and the problems were taken care of. We are very pleased with our experience with Affordable Contracting, and would use them again for home repairs.

We were very pleased with the entire process.

Their was some confusion on the administrative end which held them up due to an incorrect estimate of how many people that were needed to do the job. They did quality work however.

The estimate was fine, I just decided not to do the work.

We have used Affordable Contracting, Inc Company in the past and they did a very good job. We looked at them doing a deck for us and they were more expensive. We also looked at them redoing our bathrooms and they were more expensive. My interaction with them went very well. We had no problems with them at all. I just had a problem with their pricing. They were very professional. I would absolutely use them to get another quote in the future.