ZEROREZ serves the Savannah and Lowcountry Area with patented Empowered Water eliminating the need for harsh soaps, shampoos and detergents. This revolutionary cleaning system leaves zero soapy sticky residue behind so your home and business will stay cleaner longer. ZEROREZ cleans Carpet, Tile and Grout, Upholstery and Area Rugs to service both Residential and Commercial clients. Our certified technicians deliver awesome to every customer with our commitment to WOW and our 30 Day Gotta Love It Guarantee!
Description of Work: Well done, nice company. Would use again.
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan C.
05/2016
4.0
carpet cleaners
 + -1 more
unknown
Description of Work: Zerorez came in and cleaned 3 of my rooms. Very professional and completed it in a timely manner and they look great. I plan on using them again. I did comment to the young man who did the job that it would help customer service out tremendously if they were better at their arrival window. They do give a disclaimer when you set your appointment and in follow up emails, but the issue was that they arrived even after the allotted amount of time. For someone who stays at home during the day, I had the flexibility to afford them, but I said for those that would take the time off work to let them come and clean their carpets it was not a good way to do business. My appointment was at 10am and the job before me was over 45 minutes away was at 8 am. When the call came that they were on their way, they were already an hour past the grace period. Maybe lining up jobs in the same area would even be a good place to start when scheduling appointments. Again, I was very pleased with the job that I received, just hope this helps others in the future know that the wait time could be an issue if they are trying to schedule other activities on the day the carpets are cleaned.
Description of Work: Bedroom carpet, an |8x10 are area rug, and sofa.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
KATHLEEN A.
02/2016
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul C.
02/2016
5.0
carpet cleaners
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
LeeEllen Z.
01/2016
5.0
carpet cleaners
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Charlotte Wilbur W.
09/2013
4.0
carpet cleaners
 + -1 more
It went well. They use a special kind of filtered water for those who have allergies. Pleasant clean fragrance remained and all stains removed.No chemicals used. Owner was professional and did a good job.No residue left on your carpet after it dries. The only reason I did not give an A over all is I needed a stronger deodorizer for my carpets. I did not realize stronger deodorizer s were not an option. Very nice person.
Description of Work: Clean carpet downstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Judy S.
09/2013
2.0
carpet cleaners
 + -1 more
I scheduled a week in advance because we were having a party. They called the night before to confirm an 8am arrival. They called at 7am that morning to say that their driver was sick and they would have to move it to Saturday. That was the day of the party so I insisted on Friday as promised. They offered to send another crew from a different location but they wouldn't arrive until 12n. I changed my plans for the day and waited for 12n. At 1pm they were still arrived. They arrived about 130p. They started cleaning the carpet. Then the truck broke and they had to wait for two hours. When they weren't able to repair it they had to send for another truck. They didn't finish my one room and hallway until 5pm and they still charged me $100. I understand things happen but this was beyond acceptable.
Description of Work: Clean Carpets
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
$100
Response from Zerorez of Savannah & the Lowcountry
After checking our system we have no records of ever doing any work for you, or at this address. Please contact us at 912-450-6399 if you would like to discuss further. Thanks, Zerorez Customer Service
Penny W.
08/2013
5.0
carpet cleaners
 + -1 more
I was very pleased with the service and the outcome. My carpets looked very nice when completed.
Description of Work: Cleaned all carpets in home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Thaddeus Y.
08/2013
5.0
carpet cleaners
 + -1 more
Aaron and Brian showed up on time after giving us the promised heads up phone call about 20 minutes ahead of time. They were both very professional and quickly sized up the scope of the work and started setting up. They quickly and efficiently pretreated the trouble spots and thoroughly cleaned all of the designated areas. Aaron and Bran did a great job and we are very happy with the results of the Zerorez service. Thanks guys!
Description of Work: Cleaned the carpets in two bedrooms and a hallway, clearing stains left by our old cat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
STACY H.
07/2013
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Made the extra effort to make sure I was pleased with results. They guarantee satisfaction and they mean it. Sofa is over 15 years old and had never been professionally cleaned.. Service man (David) was polite and responsive when I asked him to go over certain areas a second time. The next day, when fabric was completely dried some areas still needed extra attention and they came right back to see what they could do. Very happy with the final result and happy with this company. They were polite, professional, and want their customers happy :) I am chemically sensitive, and I was very happy with their cleaning products which are all natural, citrus based, and have little to no odor.
Description of Work: Cleaned sofa
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Susan R.
07/2013
5.0
carpet cleaners
 + -1 more
This is the email I sent to Zerorez in April 2013: So far I am very impressed. This is the first time I have tried the carpet protection, so I guess time will tell if it works as promised :), but I can say the carpet was quite grimey and now it looks like new -- and the technician (Trey) was so very professional, courteous, knowledgeable, efficient (without seeming rushed), and seemed to actually care about doing a good job (so refreshing to see that these days!) plus he also took care to make sure the hose/equipment/etc would not cause marks or damage to my wood floors or railings (and I didn't even have to ask!). I also appreciate that the house did NOT fill with exhaust and the noise from the truck/van/equipment was so minimal I barely noticed it (two extremely annoying factors I've experienced with other cleaning companies.) Thank you Trey and Zerorez for a job well done! July 2013 update: I think the type of cleaning along with the carpet protectant must be working because the carpets still look pretty good, especially when you consider this is already the middle of July and there have been some very sandy feet on those carpets! And I have also been able to easily clean up several spills from the carpet. so far I am still impressed :)
Description of Work: Cleaned and applied protectant to carpet in 5 bedrooms at our beach house on Tybee Island. Also cleaned seat cushion and arms on upholstered chair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Timothy O.
06/2013
5.0
carpet cleaners
 + -1 more
Went very well. Tech showed up when he said he would and was very professional. Cleaned living room and 2 bedrooms.
Description of Work: 3 rooms of carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$139
Mary Delle R.
06/2013
5.0
carpet cleaners
 + -1 more
Dave did a nice job! He took his time and was very thorough--especiallly on spots. I did have to ask if something more could be done to deep clean the heavily soiled foot path from garage through family room that still looked dingy after initial treatment. Once I asked, he offered an additional deep cleaning treatment for $30 and a protectant for $30. The additional treatment worked quite well, so I agreed to the protectant also to keep this area as clean as possible for as long as possible. I am quite pleased with the results. The formerly worn, dingy area looks as new as the rest of the room. Would highly recommend Zerorez! I waited a week to finish this feedback because I wanted to see how the carpets looked after a bit of time, and they still look clean and new. A dot of red smoothie spilled on the protected area, it came right up with a wet cloth.
Description of Work: Cleaned carpets in 9 rooms, plus extra treatment on heavily tred area in family room.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$400
Edgardo A.
04/2013
5.0
carpet cleaners
 + -1 more
Excellent service, initial issue with scheduling which was quickly resolved, then technician came on time, got hands on rapidly and finished the job on time. Very professional and courteous, will definitely use again to maintain my carpets clean since we live on rented military housing and have a baby that loves to crawl and lay down on floor. Wish the military housing company would use them to do the houses regularly. Carpet color even changed to brighter, imagine how dirty it was!!
Description of Work: Clean up of carpets in several rooms in my house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
LESLIE & GUY P.
03/2013
5.0
carpet cleaners, floor cleaning
 + 0 more
It was great. Very professional. The job was done quickly and that was wonderful. They are efficient. They are timely and the pricing is competitive.
Description of Work: I used Zerorez of Savannah & the Lowcountry for cleaning of a room and carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Edwin H.
02/2013
5.0
carpet cleaners
 + -1 more
We called the company on a Saturday for an estimate, which we found satisfactory (~$85). They picked the rug up from our house on Sunday (they were nearby at another client's home) and took to their facility for cleaning. The only thing we found odd was that they did not leave a claim ticket or any documentation to show they picked up the rug. We called after 2 weeks to find out status and they indicated they were cleaning it that day. The owner considered the delay excessive and waived all charges. The quality of the cleaning is very good and we are well-satisfied with their work - the rug looks great! We have several other oriental rugs that we will use their services for in the near future.
Description of Work: We had an oriental rug cleaned that had several pet stains on it, particularly in the fringes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Janet F.
02/2013
5.0
carpet cleaners
 + -1 more
From the moment I spoke with Steve and arranged for the cleaning service, it was a great experience. Aaron Brown was our technician and he was polite, prompt and efficient in getting the job done. I did receive an email from Zerorez prior to our scheduled date with information about what to expect and how we can prepare for the cleaning (vaccuming ahead) . Our carpets and the chair look fabulous. I would recommend this company to all. Janet Fleming, Savannah GA
Description of Work: wall to wall carpet in master bedroom and 2 guest rooms (3 rooms for $129.00) 1 upholstered chair for $25.00 ( we were able to exchange the $25 hallway carpet cleaning for the chair cleaning)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Gloria S.
02/2013
5.0
carpet cleaners
 + -1 more
The gentlemen arrived at 8:30 and was done and gone by 10:45. He was very friendly and very informative about the product. I had the extra protective put on two rooms and he took the time to explain it to me. I had some stains in the family room and study from my oldest dog getting sick. I appears as those stains have come up and my carpet looks like it is brand new. I would use them again in a heart beat.
Description of Work: Excellent service and very professional
Rating Category
Rating out of 5
Yes, I recommend this pro
$284
Melanie K.
08/2012
5.0
carpet cleaners
 + -1 more
Trae our technician was polite, friendly, and helpful. Our house was a foreclosure that may have sat vacant for up to two years. So the filters and air ducts were not being changed or cleaned and this caused shadowing around doors that were ajar and boxes left behind. We thought the black spots could be mold, carpet fiber dye, or left over carpet shampoo but when I talked to someone from Zerorez what they were describing as shadowing fit the description. I scheduled an appointment and someone from the office called to let me know Trae was on his way and in addition Trae called to let me know where he was and when he would arrive. Trae had me show him the problem areas on the carpet and explained how it was probably caused and that he could lighten it but it would not go away. I appreciated his honesty on what the outcome would be. I liked how there was no chemicals used so that I wasn't breathing in or smelling chemicals and it was safe for my family and my pets. I was surprised by how well the stairs turned out, usually the top and front of the stair step is cleaned but the curved front of the step always remains dirty. Not so with Zerorez, Trae was able to clean the stairs and they looked great and the black spots were lightened. I was impressed with the cleaning outcome, Zerorez and Trae and will definitely use this company in the future.
Description of Work: We had six rooms cleaned which included a stairway and hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Michael P.
08/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
I was very pleased and surprized Zerorez was able to remove many of the stains on the carpets and chair. Trae, our technition, was exteamly professional and hard working. He was in our home for quite a while and worked the whole time without taking breaks. I will call them again and I will tell all of my friends to use them as well.
Description of Work: Zerorez cleaned 3 large bedrooms, 3 large walk-in closets, 2 wide hallways, 2 very tall stairways, 2 full room rugs along with an ottoman and chair that my dog sleeps on.
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*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning
FAQ
Zerorez of Savannah & the Lowcountry is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 5:00 PM
Zerorez of Savannah & the Lowcountry accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zerorez of Savannah & the Lowcountry offers free project estimates.
Yes, Zerorez of Savannah & the Lowcountry offers eco-friendly accreditations.
No, Zerorez of Savannah & the Lowcountry does not offer a senior discount.
No, Zerorez of Savannah & the Lowcountry does not offer emergency services.
Yes, Zerorez of Savannah & the Lowcountry offers warranties.
Zerorez of Savannah & the Lowcountry offers the following services: Cleaning - Carpet, Ceramic Tile, Floor, Oriental Rug & Upholstery
Contact information
3911 Old Louisville Rd Unti 110, Savannah, GA 31408