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Zerorez of Savannah & the Lowcountry

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

ZEROREZ serves the Savannah and Lowcountry Area with patented Empowered Water eliminating the need for harsh soaps, shampoos and detergents. This revolutionary cleaning system leaves zero soapy sticky residue behind so your home and business will stay cleaner longer. ZEROREZ cleans Carpet, Tile and Grout, Upholstery and Area Rugs to service both Residential and Commercial clients. Our certified technicians deliver awesome to every customer with our commitment to WOW and our 30 Day Gotta Love It Guarantee!

Business highlights

14 years of trusted experience

Services we offer

Cleaning - Carpet, Ceramic Tile, Floor, Oriental Rug & Upholstery

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 164 reviews

Gerald H.
11/2014
5.0
carpet cleaners
  + -1 more
They are great! We have pets so they have special treatments for that. They are easy to deal with. They are professional and efficient. They do a good job cleaning the carpets.
Description of Work: We have used them a number of times. They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kent M.
11/2014
5.0
carpet cleaners
  + -1 more
They were really great! I liked that they do not use chemicals. The technician was very thorough and did a great job. I thought I was going to have to replace the carpets within a few months, but after they were done, they lasted at least another a year.
Description of Work: They cleaned the carpets in my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Grete G.
11/2014
5.0
carpet cleaners
  + -1 more
They did a good job. Scheduling an appointment was easy. They were a little more expensive than other companies.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ian H.
11/2014
5.0
carpet cleaners
  + -1 more
They were great! They were easy to work with and very straight forward. I had no issues with them. They were very professional and on time for the appointment.
Description of Work: They shampooed our carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John M.
11/2014
5.0
carpet cleaners
  + -1 more
They were great! They were eager to do a good job. They were very professional. Scheduling an appointment was good and they came on time for the job.
Description of Work: They cleaned the carpets in four rooms and a staircase. They also did some spot treatments for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Dolf D.
11/2014
5.0
carpet cleaners
  + -1 more
They are excellent! They quoted what the cost was and stuck to it. They helped me move some big rugs around and were very service oriented. I felt I got a great value for what they did for me.
Description of Work: They did a major carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Alan C.
11/2014
4.0
carpet cleaners
  + -1 more
Scheduling was fine and they came on time for the appointment. The technician was enthusiastic and explained what he was going to do. They tried really hard to get a stain out in the carpets but it came out okay.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was great! They were clean and terrific. They were friendly and informative on what they were doing. We were very satisfied with them.
Description of Work: They cleaned the carpets in my condo.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Glynis C.
11/2014
5.0
upholstery cleaning
  + -1 more
They were really good. They were on time for the appointment. They had good quality work. The technician was very polite.
Description of Work: They cleaned the upholstery and some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Rob S.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
We had three rooms and our stairs cleaned by Zerorez yesterday and we are delighted. The gentleman who came out was right on time, he very professional, courteous and efficient. Our carpets looks great and he was in and out in a little over an hour. He wasn't phased by my 80 lb dog or two year old twins either! We are planning on using them again to clean our microfiber couch soon. Definitely recommend this company.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Zerorez of Savannah & the Lowcountry
[removed member name], thank you for your review, we truly appreciate it and look forward to providing service to you in the future. Thanks again, Steve

Hilde D.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
I made a appointment with the office and the response was very quick in selecting a date. Service was on time as scheduled................
Description of Work: The young man was not only very efficient he was very courteous. I would highly recommend their service. I had many carpet cleaners because I have a dog, but this was the best service I had.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Erica M.
05/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
The service provider was very professional and both times arrived on time. I was shocked with how well the carpets turned out. We were thinking of replacing them but with cleaning that was no longer necessary. The grout in the tiles turned out good as well. I was happy with the grout cleaning but amazed by the carpet cleaning.
Description of Work: Zerorez came out twice and between the two times cleaned all the carpets and tile floors in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Don & Linda H.
05/2014
5.0
carpet cleaners
  + -1 more
everything went well. verified appointment, showed up and was on time.
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew C.
05/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Arrived when expected. The technician worked hard and did a great job, spending extra time on heavily soiled areas. Also spot cleaned upholstery at no charge. We would recommend this company.
Description of Work: Cleaned all the carpets in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$368

Claudia W.
05/2014
5.0
carpet cleaners
  + -1 more
At first the carpet looked like it buckled up in places, but as it dried it smoothed out. This is the first time we have ever had a carpet cleaned that looked so good for so long. We don't even see a traffic pattern like we did with other carpet cleaning companies months after they were gone. I would use them again and highly recommend them.
Description of Work: Cleaned our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M. glenna G.
05/2014
5.0
carpet cleaners
  + -1 more
Went very well. Loved the fact that there is no residue from their service and the "rug" (heavy wool) dried in a hurry. Would use them again in a heartbeat.
Description of Work: Cleaned a rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael B.
05/2014
5.0
carpet cleaners
  + -1 more
Excellent! Tech arrived on time, was courteous, professional and efficient.
Description of Work: Cleaned the carpets in our entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edith R.
05/2014
5.0
carpet cleaners
  + -1 more
The technician did the appropriate prep work and then started the cleaning process. At one point he stopped the machine and came to find me, wanting to show me the dramatic difference between the 'before and after' sections. It WAS dramatic! I am so pleased with the result of the cleaning!
Description of Work: Cleaned living and dining room wall-to-wall carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen B.
04/2014
5.0
carpet cleaners
  + -1 more
Excellent service. I called and inquired about having a 8x10 area rug cleaned. The person I spoke with stated that a service call had a $100 minimum and encouraged me to think about what other carpets they could clean. She also encouraged me to print out the $25 coupon from Angie's List to help defray the cost. The day before the service call she called to confirm the appointment. I received another call on the day of the appointment about 20 minutes prior to their arrival. The service man was on time. He was very professional and very helpful. I would highly recommend this company and will definitely use them again in the future.
Description of Work: They cleaned 3 area rugs rugs in varying sizes; 8x10, 5x7, and 2x3

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Vanessa M.
03/2014
3.0
carpet cleaners
  + -1 more
I couldn't notice the carpets being noticeably brighter, however, our carpets are 14 years old. It may be all in my head, but they did seem softer. We had some small stains, that weren't very severe, which brightened after cleaning. After two weeks, however, they have reappeared. The technicians took great care in placing a barrier under the furniture to prevent any bleeding. I don't think that I would recommend them, because $240 is a lot to pay for stains to return 2 weeks later.
Description of Work: Zerorez cleaned all of my carpets and applied the protectant to two rooms.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$240

Response from Zerorez of Savannah & the Lowcountry
Thank you very much for your review, we truly appreciate them whether good or bad as they help us to improve our services. It's unfortunate spots re-appeared within that amount of time but not unheard of. This type of issue can happen due to the wicking of some sort of contaminant which is hiding in the backing of the carpet of even the pad and is drawn to the surface as the carpet dries/dried or, when a soap based product has been used to clean a spot, the residue left behind will attract dirt to it pretty quickly. We do out best to flush out any pockets of soap we find when we are cleaning carpet but unfortunately, once soap is introduced to carpet it can be nearly impossible to get it back out. None the less, we stand behind everything we do and we are more than happy to re-address those spots free of charge, please feel free to give us a call to setup a time. Sincerely, Steve Brown

Gretchen G.
01/2014
5.0
carpet cleaners
  + -1 more
They were very pleasant and polite and arrived just when expected. We have used Stanley Steemer for years, and these guys were better.
Description of Work: This is the best carpet cleaner we have ever had. Our carpet is older, and I believe they got it as clean as it can possibly be.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jamie I.
11/2013
5.0
carpet cleaners
  + -1 more
PERFECTION!.You won't find a more professional company.
Description of Work: Cleaned a 12x15 natural fiber area rug stained with strong urine from a sick dog. They took the rug to their premises and cleaned it twice to get the odor out, at no extra charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

deirdre R.
11/2013
5.0
upholstery cleaning
  + -1 more
I had a good experience dealing with them. They came out quickly and they're very courteous and they were fast. They gave me a discount and did a good job.
Description of Work: I used Zerorez of Savannah & the Lowcountry a week ago for upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Sandra H.
10/2013
5.0
carpet cleaners
  + -1 more
It went great he moved the sofa and loveseat and 2 chairs and cleaned under
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$114

Jo L.
09/2013
3.0
carpet cleaners
  + -1 more
The technician was punctual and very professional. I had everything prepared as they specified in the instructions. The carpet was clean when he left. I expected it to have a fresh smell to it but it didn't. The owner said it was because they don't use additives but that it should have had a slight citrus-y smell (but I didn't smell it). Also, I paid extra for one of the closets to be cleaned because one of my cats had urinated in the closet once (he had been locked in the bedroom for a few hours by accident without a litter box). They guaranteed they would get the smell out and it appeared that they had. Unfortunately, four days later, the smell came back. I got a call from my son to tell me because, I had left to go to New Hampshire because my daughter had given birth to my Grandson prematurely. (I have since moved up here for a while). When I filled out the feedback survey the company sent to my email address, the owner said they would go back out and make sure the odor was gone, but I am now in New Hampshire and couldn't find anyone in Savannah who could take the time to go wait for the closet to be cleaned. I have now found a renter for the house (I'm going to be up here for a while) and they cut the carpet out of the closet and didn't call the owner back out. The owner was very nice and very adamant that they could get the urine smell out of the closet, but I just couldn't get anyone out there to take care of it while I was away. I've had the carpet cleaned before by one of those "steam" cleaning companies at a much lower cost and it looked nice when they were through. I thought I would just pay extra to have it cleaned better. It didn't work out for me but that doesn't mean there's anything wrong with the company. I just couldn't get back home to take care of it and wish it had given better results the first time around especially for the cost. Again, the owner was very nice and insisted they could have removed the odor.
Description of Work: Cleaned the carpet throughout the house.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$246

Contact information

3911 Old Louisville Rd Unti 110, Savannah, GA 31408

http://zerorezsavannah.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

Zerorez of Savannah & the Lowcountry is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Zerorez of Savannah & the Lowcountry accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zerorez of Savannah & the Lowcountry offers free project estimates.
Yes, Zerorez of Savannah & the Lowcountry offers eco-friendly accreditations.
No, Zerorez of Savannah & the Lowcountry does not offer a senior discount.
No, Zerorez of Savannah & the Lowcountry does not offer emergency services.
Yes, Zerorez of Savannah & the Lowcountry offers warranties.
Zerorez of Savannah & the Lowcountry offers the following services: Cleaning - Carpet, Ceramic Tile, Floor, Oriental Rug & Upholstery

Contact information

3911 Old Louisville Rd Unti 110, Savannah, GA 31408

http://zerorezsavannah.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM