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Zerorez of Savannah & the Lowcountry

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

ZEROREZ serves the Savannah and Lowcountry Area with patented Empowered Water eliminating the need for harsh soaps, shampoos and detergents. This revolutionary cleaning system leaves zero soapy sticky residue behind so your home and business will stay cleaner longer. ZEROREZ cleans Carpet, Tile and Grout, Upholstery and Area Rugs to service both Residential and Commercial clients. Our certified technicians deliver awesome to every customer with our commitment to WOW and our 30 Day Gotta Love It Guarantee!

Business highlights

14 years of trusted experience

Services we offer

Cleaning - Carpet, Ceramic Tile, Floor, Oriental Rug & Upholstery

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7164 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 164 reviews

Devorah G.
06/2015
5.0
carpet cleaners
  + -1 more
They got out stains that I didn't thinks could be removed.
Description of Work: Cleaned area ... and it made a dramatic difference

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$129

Patti M.
06/2015
5.0
carpet cleaners
  + -1 more
Showed up on time, did a great job and did it quickly! This was for a rental move out. I was quite pleased with the results as was the property manager.
Description of Work: Cleaned carpet in 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

MIKE K.
06/2015
5.0
carpet cleaners
  + -1 more
I have used them a few times now and find Steve the owner to be very responsive. He cares about his customers and it shows in his work. I was forced to make a last minute appointment because of a tour that was coming into the plant and he made it happen. They showed up about 5pm and left around 2 am. Everything looked great.
Description of Work: Carpet cleaning of 2 floors of manufacturing offices and hallways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Carolyn G.
05/2015
5.0
carpet cleaners
  + -1 more
Tony did an exceptionally thorough job. Exceedingly pleased!
Description of Work: Cleaned three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Raymond H.
05/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
No special cleaning. What came off with the standard machine steam cleaning came off. What required, one tech was willing to try, but a different tech returned to finish the tough spots and just re-did with standard approach.
Description of Work: 1 room, stairs, small area rugs

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Response from Zerorez of Savannah & the Lowcountry
Filtration Soiling is a term easily found online by doing a basic search and this is is the issue referenced here. Countless people point to the edge of their rooms or stairs and tell us "the vacuum doesn't do so well around the edges, I need to get a new one" when actually that one inch or so line around the room is caused by filtration soiling. We smile and attempt to explain to them the fact that carpet is the largest air filter in the home, filtration soiling is caused by the heating/air conditioning system and depending on how long it's been there, it has the potential to permanently stain the carpet. Attempting to remove it can be the equivalent of removing the original dye applied when the carpet was manufactured and I can't help but wonder to myself when we are asked if we can remove stains, which is often what filtration soiling has become. If you look up the definition of "stain" you will find "color (a material or object) by applying a penetrative dye or chemical". This is intended to be permanent although the laundry supply companies would have you believe they can remove them. The thing is, if it can be removed from clothes or carpet (yes, for the most part they are all made of the same natural or man made materials) it was never a "stain" to begin with. Fibers, whether they are natural or man made are dyed using an acid based colorant. Anything acidic containing some form of color (coffee, tea, wine to name a few) coming in contact with those fibers can permanently stain (re-dye is the correct term) the fibers. Once this is done, the only way to remove that color is to bleach it and attempt to match the original dye. Carpet cleaners have no magical solution the laundry industry doesn't have. Most carpet is made of nylon and if you took a nylon windbreaker and laid it at your front doorstep or used it in your heating/cooling system to filter the air in your home, most people would pick it up after a year and throw it away without ever bothering to try an clean it. The outcome of carpet cleaning is and will always be reflective of the care the carpet is given the other 364 days of the year.

Linda B.
03/2015
5.0
carpet cleaners
  + -1 more
It went well. Carpet looks good, he was polite, answered my questions and arrived on time.
Description of Work: Cleaned master bedroom and closet carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael Y.
02/2015
4.0
carpet cleaners
  + -1 more
They couldn't accommodate any of the dates that I requested. They were polite and professional but they just couldn't get me in.
Description of Work: I purchased a big deal for carpet cleaning for 4 rooms.
Rating CategoryRating out of 5
$169

Laura C.
12/2014
5.0
carpet cleaners
  + -1 more
Very professional & punctual. Explained exactly what they were doing. Did not try to "upsell" me at all.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elaine P.
12/2014
5.0
carpet cleaners
  + -1 more
Carpet was stained with all manner of things including coffee and coke. It was ugly. I just wanted it gone, but now it is very clean looking. NO ONE would guess how bad it was. Always call Zerorez first. You can't imagine what they can do.
Description of Work: They cleaned the master bedroom carpet and a tile bathroom floor. I really had considered just replacing the carpet, but the technician got it cleaned perfectly. I was amazed. The estimate for the replacement for the bedroom was 800.00 so I was very happy that I called Zerorez!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robin F.
12/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I was SO nervous about getting my wool area rug cleaned right on top of my wood floors. These are not laminate floors and we have already had a leak and floor damage claim and I was not looking forward to a repeat. Zerorez came in, cleaned the rug, carpets, and upholstery that we had agreed upon, more quickly than I was expecting, and it was very relieving to have it taken care of, and well done. I would definitely call them again. Thank you.
Description of Work: They called me 20 minutes before arriving, they confirmed what they were there to do, they answered all of the questions I had while they were there. They performed the carpet cleaning and upholstery cleaning quickly and efficiently, they didn't mess anything else up, and I even heard them mention something about "...breakables, so be careful". I would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Sandra J.
11/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They came as agreed and cleaned the items I requested in a very good manner (truly wonderful), explained everything to me, described how their cleaning worked and were extremely personable. I will probably only use Zerorez from now on. I do remember that they were very reasonable.
Description of Work: I've had work done for me by Zerorez twice. The service performed was cleaning of my carpets and some upholstery.
Rating CategoryRating out of 5
Yes, I recommend this pro

john H.
11/2014
5.0
carpet cleaners
  + -1 more
Sean did a great job he seemed to take a lot of pride in his work. He was prompt, courteous, and did a very nice job.
Description of Work: cleaned rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

David G.
11/2014
5.0
carpet cleaners
  + -1 more
It went well, they did a very good job. No soap residue left behind to attract more dirt and dust.
Description of Work: they cleaned 3 rooms of carpet, and cleaned the upholstery on a sofa and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki B.
11/2014
4.0
upholstery cleaning
  + -1 more
They showed up on time for the appointment. Things did not turn out as sparkling clean as I had wanted them to. They met my timeframe when I was scheduling an appointment.
Description of Work: They cleaned two sofas, a section and outdoor cushions.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

James S.
11/2014
4.0
carpet cleaners
  + -1 more
There was one person here doing the work and scheduling an appointment went well.
Description of Work: They steam cleaned our carpets.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$200

Dalena R.
11/2014
4.0
carpet cleaners
  + -1 more
I loved the carpet cleaning and that they got most of the spots out. I thought they did a good job and the technician was good to work with. I live in a split level and he had to take the hose upstairs. He accidentally broke a nice ceramic pot I put my flowers in. He was very apologetic and told me I would be reimbursed and I never was.
Description of Work: They cleaned all the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Margaret P.
11/2014
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
My experience was great. They were very professional and nice. They could not get some stains on the sofa out but they definitely tried and worked hard. They were prompt and their prices were very reasonable.
Description of Work: They cleaned three Persian rugs and a down sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nicole N.
11/2014
5.0
carpet cleaners
  + -1 more
They did a really great job. They were prompt and on time for the appointment. They were willing to come back out if I had any issues. It was raining when they came so they did track some mud in but they cleaned up before they left.
Description of Work: They cleaned three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Leon P.
11/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job. They were clean and thorough in the appointment. Scheduling an appointment was very good.
Description of Work: They cleaned the carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
11/2014
5.0
carpet cleaners
  + -1 more
They were really good! I really liked that they do no use soaps that stick in the carpet. They did a great job of getting out the dirt. The really impressed me with their process and the results.
Description of Work: They cleaned one room of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki G.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was great. The technician was nice and professional. He went out of his way to try to remove it. He even came back the next day to flip them over. He was the one that had smelled the odor and he really stood behind his work. Three weeks later, my husband smelled it again and they came back out at no additional charge and tried really hard to get it out.
Description of Work: They cleaned some rugs that had cat urine on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
11/2014
5.0
carpet cleaners, ceramic tile
  + 0 more
They were great! They came on time for the appointment. They were very nice people to deal with. I would use them again.
Description of Work: They cleaned the carpets in 6 different offices. They also cleaned the ceramic tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

LeeEllen Z.
11/2014
5.0
carpet cleaners
  + -1 more
My experience turned out well. They were able to completely remove the stains on my carpet. They told me if the spots came back, they would come right back out to re-do it. They were very respectful of my property and conscientious for their work.
Description of Work: They cleaned three or four different rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Suzanne S.
11/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job! They did a fantastic job on some the stubborn stains, especially with the pet stains. He was prompt and he worked really hard.
Description of Work: They cleaned my carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Edith Gray R.
11/2014
5.0
carpet cleaners
  + -1 more
My experience was excellent. The result were just amazing especially since they do not use chemicals. The carpets dried very quickly anad they came right on time. They also could not have been nicer!
Description of Work: They cleaned my carpets in my large living room and dining room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3911 Old Louisville Rd Unti 110, Savannah, GA 31408

http://zerorezsavannah.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Air Duct Cleaning

FAQ

Zerorez of Savannah & the Lowcountry is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Zerorez of Savannah & the Lowcountry accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Zerorez of Savannah & the Lowcountry offers free project estimates.
Yes, Zerorez of Savannah & the Lowcountry offers eco-friendly accreditations.
No, Zerorez of Savannah & the Lowcountry does not offer a senior discount.
No, Zerorez of Savannah & the Lowcountry does not offer emergency services.
Yes, Zerorez of Savannah & the Lowcountry offers warranties.
Zerorez of Savannah & the Lowcountry offers the following services: Cleaning - Carpet, Ceramic Tile, Floor, Oriental Rug & Upholstery

Contact information

3911 Old Louisville Rd Unti 110, Savannah, GA 31408

http://zerorezsavannah.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM