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Window Genie of Atlanta Metro

Window Cleaning, Gutter Cleaning, Pressure Washing,

About us

Window Genie is the Home Services Leader. Our services include window cleaning, window tinting, pressure washing, gutter cleaning and holiday lighting. All technicians are uniformed, trained, bonded and insured. We accept cash, check, and all credit cards.

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Window cleaning, residential and commercial window film, deck and fence, concrete & brick cleaning & sealing, house washing, gutter clean-out, chandelier cleaning, gutter protection, tile and grout cleaning, blinds sales and installation, general pressure washing, window tinting and insulated glass replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4430 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
17%
3
7%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 430 reviews

Jim B.
02/2016
4.0
window cleaning
  + -1 more
It was a little high but it was for individual windows. It was pretty decent. It seems like I got another estimate and they seemed like they were the best out of the 2 in price. They're still good to work with.
Description of Work: Window Genie of Atlanta Metro gave me an estimate for window cleaning. They looked at how many windows and all that.
Rating CategoryRating out of 5
Yes, I recommend this pro
$600

LANA H.
02/2016
5.0
pressure washing, window cleaning
  + 0 more
Prompt response/ professional service.
Description of Work: Driveway pressure wash.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

Michelle S.
12/2015
4.0
gutter cleaning
  + -1 more
It was more of a personality conflict. There was no additional cost.
Description of Work: I bought a big deal from them for $99. They did gutter cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Catherine F.
12/2015
5.0
gutter cleaning, window cleaning
  + 0 more
We were not at home when the service was provided, but the final product seemed good. Rated Professionalism as a B because a $5 fuel surcharge was required when we scheduled the service. This is a nuisance. Our home is down the street from their facility so they should not have incurred a significant fuel consumption. If they feel the need to collect an additional $5, build it into the price of the service, not a separate add-on.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

WILLIAM S.
12/2015
5.0
pressure washing
  + -1 more
Did a quick and good job. I have since used them for several other cleaning jobs. All very well done.
Description of Work: Pressure washed my driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Bernadette M.
12/2015
5.0
gutter cleaning
  + -1 more
The where very polite. It was a very wet day and they still performed thoroughly in their work. The gentleman that came to my home where very respectful young men and got to work right away. The only thing that was concerning to me was the safety of one of the guys that was wearing the blowing. I hope that the company can purchase a harness to be secure.
Description of Work: Cleaned The Gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Gary K.
10/2015
3.0
gutter cleaning
  + -1 more
It went okay. I had to have them come back. A few weeks later, we had a heavy rain so I needed them here. They charged me a little bit more because they said I had some issues with my gutter. Clearly they didn't clean the gutters because it wouldn't be overflowing a week later. They did come back but the person who was sent out initially didn't do his job.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Kartik V.
09/2015
4.0
gutter cleaning
  + -1 more
It was okay. There were no additional charges.
Description of Work: I purchased a big deal from them. It was $99 for gutter cleaning. They just cleaned the gutters.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Stephen E.
08/2015
5.0
gutter cleaning
  + -1 more
John called in the middle of the company provided time window, and showed up 10 minutes later. John and Stephen worked for almost an hour to clear the gutters. Then they picked up the leaves and used a blower to clean up the yard. They did fast and professional job and I would not hesitate to recommend Window Genie for this service.
Description of Work: Cleaned Gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Per P.
07/2015
5.0
window cleaning, replacement windows
  + 0 more
Had purchased a discount voucher through Angies List in October 2014. but had forgotten to use it. The company, as stated in the conditions, would not honor the discount but use the value of the voucher as credit towards regular service. We knew that so that was my own fault. The company was busy so it was hard to get an appointment quickly but there were ready and on time at the appointment date a few weeks later. The cleaning of the windows was done to my expectations and the representative did a good job. During the process a window blind got destroyed. I had a friend let them in as i was not home. The rep both told my friend about it and left a note for us with his name. When i called window geenie, they offered to replace the blind without any hassle. I eventually desided to do it myself, but kudos for offering.
Description of Work: Cleaned all windows exterior and interior. Had purchased a discount voucher through Angies List

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$100

Winford M.
07/2015
5.0
gutter cleaning
  + -1 more
They did a great job. They showed up on time and did the work as expected. The gutters work fine now. They were right on time.
Description of Work: They cleaned the gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

David M.
06/2015
5.0
gutter cleaning, window cleaning
  + 0 more
Did an excellent job cleaning all the gutters. The only issue was getting in touch with them to schedule the service.
Description of Work: Cleaned all gutters on my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$99

Sylvia M.
06/2015
4.0
window cleaning, replacement windows
  + 0 more
They arrived on time. They got the job done in a timely manner. Some of the corners were not completely clean.
Description of Work: Washed 10 windows

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Johnny H.
06/2015
5.0
gutter cleaning, window cleaning
  + 0 more
I was not home when they did this. I saw a small amount of pinestraw on the ground, but I don't really think there was much up there but have no way of knowing. I would have given them all A's, but they left me no note as to what they found. I would have liked to know how much they had to do just to give me an idea of the bad areas for next time.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

David B.
06/2015
5.0
window cleaning, window tinting
  + 0 more
It was about $300 - $400. They do a really good job. They're upfront and honest. They're fast and they know what they're doing. The other thing was $2000. They were great. They were fast and efficient. They really knew their product and they knew how to install it.
Description of Work: For window cleaning, we used Window Genie. They did two things for us. At the office, they installed the window tinting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Emily C.
06/2015
1.0
gutter cleaning
  + -1 more
The contact at the company was EXTREMELY rude to me. She was very short with me on the phone and acted like she didn?t have time to answer the question that I have. I had a hard time understanding the surcharge that she mentioned for coming to my neighborhood. She decided to respond to that by telling me to call Angie?s list and then hanging up on me.
Description of Work: I purchased a Big Deal for gutter cleaning.

Rating CategoryRating out of 5
professionalism
1.0


Mike M.
05/2015
2.0
gutter cleaning, window cleaning
  + 0 more
The gutters are again in need of cleaning. We used a different company last year and the gutters were fine for the year. Will definitely not use this company again.
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0

$99

Judith V.
05/2015
2.0
gutter cleaning, window cleaning
  + 0 more
They blew the leaves off the roof and out of the gutters. Also the screening was blown off the front of the gutters. I had to put it back. AND I just noticed today (1st time bbq in the back) in the back that the downspout is twisted away from the house and disconnected from the gutter. I won't use them again. I just called the company to tell them of the situation. They proceeded to tell me it's been too long and the person on the phone had a very bad attitude from the start of the conversation. NEVER USE THEM!
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$100

Response from Window Genie of Atlanta Metro
We were hired to perform a gutter clean-out. This entails going on the roof and blowing all debris out of the gutters. The work was performed on March 20, 2015. The customer signed the invoice stating the work was completed satisfactorily. On May 26, 2015 the customer called our office and indicated they have a twisted downspout and we must have caused the damage. Please note, we stand behind our work 100%. However, calling our office two plus months AFTER the work was completed is not o.k. Surely in two months time someone would have seen this. We do NOT TOUCH downspouts so it is not possible for us to cause this damage. We clean out the downspouts from the roof and flush them out with water. This can not cause the damage the customer claims. Had you called us the next day or even next week, I could understand but two months later is a bit much considering landscapers and others have been on the property.

CJ H.
05/2015
5.0
gutter cleaning, window cleaning
  + 0 more
Mr. Chad and Steve did a great job and they are very friendly. Highly recommonded, thank you =)
Description of Work: Gutter Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stacy S.
05/2015
5.0
gutter cleaning, gutter repair, pressure washing, window cleaning, window tinting, replacement windows
  + 4 more
I have been using Window Genie for a few years and have always been very pleased. In addition to window cleaning and pressure washing, I have used them for gutter cleaning and window film installation. I have never been disappointed they show up on time and work hard until the job is complete. The quality is superb. I communicate with David Flax directly and he is always very helpful and accommodating.
Description of Work: Cleaned all windows inside and out. They also pressure washed my driveway and patio for an additional $287.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Carl B.
05/2015
5.0
gutter repair
  + -1 more
They wanted to charge a 45 dollar fee to drive when they were less than 20 miles away
Description of Work: To come out a clean gutters

Rating CategoryRating out of 5
responsiveness
5.0

$99

Kevin C.
05/2015
5.0
gutter cleaning, window cleaning
  + 0 more
had to schedule 3 times before they finally showed up but when they finally arrived the crew was VERY pleasant and did an excellent job. My gutters had not been cleaned for over 5 years and now they are totally clear. They also removed all the debris from the cleaning - will use them every year
Description of Work: Cleaned gutters

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Gordon G.
05/2015
4.0
gutter cleaning, window cleaning
  + 0 more
It went okay. I wasn't expecting to see the debris all over the yard that was in the gutters.
Description of Work: cleaned the gutters

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Zoila T.
04/2015
5.0
gutter cleaning
  + -1 more
That turned out well and in fact I continued using them after that special they had. They were high rating. They were able to come after we have scheduled it. They did the work and were very efficient. They came fairly quickly and when they were supposed to.
Description of Work: I used the big deal of Window Genie. I used them to repair the window then I used them two more times; one for my pressure washing and the other to do my gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Crystal D.
04/2015
5.0
gutter cleaning
  + -1 more
Could not coordinate, but would use this provider. Sounded very professional and rates were competitive.
Description of Work: Unfortunately, we did not get to use this provider. He was very polite, but at the time could not get me on the schedule for the type of gutters that I have. Mine are the gutter guards (not the brand name) and are secured such that they have to be unscrewed. We were selling our house (yeah! it sold) and on a more immediate timeline. I would certainly still call them for a future service though.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Contact information

955 Mansell Rd Suite D, Roswell, GA 30076

http://www.windowgenie.com/atlanta-metro

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Window Cleaning,
Gutter Cleaning,
Pressure Washing,
Windows,
Window Tinting,
Deck Maintenance,
Gutters,
Screen repair,
Roof Cleaning,
Glass and Mirrors,
Skylights,
Windows - Safety & Security Film

FAQ

Window Genie of Atlanta Metro is currently rated 4.4 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Window Genie of Atlanta Metro accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Window Genie of Atlanta Metro offers free project estimates.
Yes, Window Genie of Atlanta Metro offers eco-friendly accreditations.
No, Window Genie of Atlanta Metro does not offer a senior discount.
Yes, Window Genie of Atlanta Metro offers emergency services.
Yes, Window Genie of Atlanta Metro offers warranties.
Window Genie of Atlanta Metro offers the following services: Window cleaning, residential and commercial window film, deck and fence, concrete & brick cleaning & sealing, house washing, gutter clean-out, chandelier cleaning, gutter protection, tile and grout cleaning, blinds sales and installation, general pressure washing, window tinting and insulated glass replacement.

Contact information

955 Mansell Rd Suite D, Roswell, GA 30076

http://www.windowgenie.com/atlanta-metro

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM