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Complete Flooring Service

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Carpet Sales and Installation,

About us

Complete Flooring Service is a locally owned, family operated business. We have been in business since 2004 and have 20 years of industry experience. Since our establishment, we have provided residential and commercial customers in the Chattanooga, Tennessee region and all of North Georgia, a large selection of high quality, beautiful flooring, and personalized customer service. Whether you are looking to add hardwood floors to your family room, vinyl floors to your kitchen, ceramic floors to your bathroom, or you envision new wall to wall carpeting in your master bedroom, our sales consultants will help you to select the flooring that best suits your needs and complements your home's decor.Give Complete Flooring Service a call at 423-580-7592. Let us show you all the amazing flooring options available to help decorate any room. Ask about our free estimates!“Happy to announce we’ve received the 2013,2014, 2015 and 2016 @AngiesList Super Service Award! Thanks to all our customers for making it possible.”

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Flooring Services - We bring the showroom to YOU! By appointment only. Carpet, LVP, Tile, Hardwood Flooring, Hardwood Refinishing and Water/Fire damage.

Services we don't offer

Please Inquire.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
2%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 51-65 of 65 reviews

Joseph S.
06/2020
5.0
flooring contractor, hardwood floor
  + 0 more
foundation, subfloor, flooring
Description of Work: Bought a 60’s house and discovered that very little under the house was up to code. Crawlspace too narrow, no girder beam, floor support beams weren’t adequate size, trunk line was sitting on ground, etc . John, Seth, and the rest of the crew did a great job digging out the crawlspace, installing girder beam, (and appropriately sized support beams) wrapping and elevating the trunk line, laying down moisture barrier, laying subfloor and a great looking LVP. Communication was good and the price was more than fair. The biggest endorsement I can give them is that I’m already trying to book them for sink, faucet, toilet, and eventually a French drain! They are friendly, professional, and highly skilled. Hire them with the upmost confidence that your job will be done right. They have earned my thanks and my future business.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Response from Complete Flooring Service
Thank-you for trusting us with your project. We are so glad you were pleased with our team and the job they completed. It was our pleasure to serve you, and we look forward to working with you in the future!

Karen M.
08/2017
5.0
flooring contractor
  + -1 more
Everything was perfect.
Description of Work: Installation of wood floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Dotty C.
04/2017
1.0
flooring contractor
  + -1 more
He never showed up or called.
Description of Work: I needed estimate on having linoleum put in my den and kitchen to replace the old tile. He made two appointments and never showed up and never called. This was several weeks ago and to this date has still never called, This tells me I really didn't want to hire him anyway. Very undependable.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Lynne R.
03/2017
5.0
hardwood floor
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Complete Flooring Service
Thank you for letting us serve you again. Please call if we can ever help in any way again.. Thanks again, Jon Whitlock Complete Flooring

Chris M.
11/2015
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Refinish hardwood and install carpet. Went great. Would definitely use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

joseph C.
12/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: lay kitchen tile. Very good results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,242

Cole G.
10/2014
1.0
flooring contractor
  + -1 more
Not Applicable
Description of Work: I contacted the contractors through Angieslist, in which they informed me that they would like to go ahead and set up an appointment. I was then told that I would be called by one of their representatives to discuss a time and date. Since then, almost an entire month later no one has tried to contact me about setting up a time.

Rating CategoryRating out of 5
value
2.0


Roger P.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Refinished hardwood floors, carpeting in three rooms and new linoleum in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Cindi P.
07/2014
5.0
flooring contractor
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Robert P.
10/2013
5.0
flooring contractor, hardwood floor
  + 0 more
John and his guys were super to work with - courteous, professional, punctual and pleasant. They did a GREAT job on our bedroom floor; it is absolutely beautiful, down to the smallest details, and the workmanship is excellent. They arrived as scheduled, they finished the work as scheduled, and they left behind no mess. We could not be more pleased. I highly recommend Complete Flooring Service, and will definitely use them in the future.
Description of Work: Removed carpet and small area of existing flooring in a bedroom, then installed new flooring and stained it to match other flooring in our home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Sarah F.
10/2013
5.0
flooring contractor
  + -1 more
Great work. Very prompt. Very courteous. Cleaned up after the job.
Description of Work: Called Complete Flooring and spoke with Jon. He told me they would be in contact with me within the hour. I was able to schedule the job immediately. They were very prompt (at 8:00am) the next morning. Had all the tools to install the vinyl flooring I had purchased. Did a professional job. Very pleased. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Cherie P.
08/2013
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
It went beautifully! The guys were prompt and helpful, and they went out of their way to tidy up afterward - even loading the leftover wood (which I opted to keep) up into the attic for me. The end result is absolute perfection, and we simply could not be happier!
Description of Work: Removed and carted away some truly awful carpet and disco-parquet in the back 1/3 of our house, removed several layers of flooring/subflooring; replaced the whole with lovely oak to match the rest of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Jonathan C.
06/2013
4.0
flooring contractor
  + -1 more
They did a great job. They were very accommodating on the price.
Description of Work: They did a complete floor install.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Larisa S.
06/2013
5.0
ceramic tile, drywall, electrician, flooring contractor, hardwood floor, lighting
  + 4 more
We remodeled our kitchen and updated the flooring in our den. Complete Flooring Services provided much of the labor for our project and we are so pleased with the results. In the beginning, Jon went above and beyond in helping us find exactly the floor we wanted. The workers showed up on time, worked hard all day and cleaned up after themselves. Communication was A+, if he couldn't take my call he returned it within a few minutes. Jon and his team were a pleasure to work with, we'd recommend them to anyone.
Description of Work: Removed old floor and installed hardwood flooring in our kitchen and den; moved electrical outlets and wired new outlets, under-cabinet lights and sink light; removed back-splash and replaced with new drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

jack S.
04/2013
5.0
carpet installation, flooring contractor
  + 0 more
It was perfect. They came early in the morning, and they stayed till the afternoon. They did not leave us in the day like some of them do. He was just a really nice guy, and his helpers were too. We were really pleased with the work. He was very reasonable. We thought the price was a fair amount for all that we had done because we had talked to others, and it was going to be way more than what he had quoted us. We were really pleased with him. They cleaned up after themselves. They did not track inside the house. They were very careful. Sometimes, when they were working, it was raining. They were very careful about wiping their feet and all that stuff. We could not have gotten anybody any better. We would most definitely use them again when we have something else to commit, and I also have recommended him to others that have asked who did out work.
Description of Work: We had floors put in our kitchen, sun room and utility room by Complete Flooring Service. They also took up some carpet and redid that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

unknown, Rossville, GA 30741

http://www.completeflooringservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
7999
Trade License Locale
TN
Trade License Authority
Tennessee Department of Commerce and Insurance Board
Trade License Expiration
01/31/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Sales and Installation,
Ceramic Tile,
Floor Cleaning and Waxing,
Lighting,
Electrical,
Drywall,
Water & Smoke Damage

FAQ

Complete Flooring Service is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Complete Flooring Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Complete Flooring Service offers free project estimates.
No, Complete Flooring Service does not offer eco-friendly accreditations.
Yes, Complete Flooring Service offers a 5% senior discount.
Yes, Complete Flooring Service offers emergency services.
Yes, Complete Flooring Service offers warranties.
Complete Flooring Service offers the following services: Flooring Services - We bring the showroom to YOU! By appointment only. Carpet, LVP, Tile, Hardwood Flooring, Hardwood Refinishing and Water/Fire damage.
Please Inquire.

Contact information

unknown, Rossville, GA 30741

http://www.completeflooringservice.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM