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"Professional and fair pricing"

"This company took a deposit from me on a new roof June 24, 2021. Magnum Gutters and Roofing then did not come to install my roof until December 28, 2021, and their excuse was the skylight sizes for my home were "custom sized" and that COVID delayed the order of these skylights. They did not attempt to install the roof until my grandfather voiced his concerns of me being scammed by what was to us a reputable company. (Which they requested removed if they came immediately. I should have known then something was wrong given I was told the delay was due to a custom delivery not arriving yet. I accepted their excuse as out of their control to then receive 4 skylights that are not custom fitted whatsoever. To top this off, Magnum Gutters & Roofing COMPLETELY shingled over the entry skylight as shown in the photos below, truly is still MIND BOGGLING to me. I had to contact Magnum via email to make them aware that my entry way shingles were not only clearly sagging, but were ON TOP OF A SKYLIGHT. I paid this company $14,494.20 without dispute even after ALL OF THIS for an entirely new roof, and to top this scam of a client experience off, AFTER I hired them on February 22, 2021 prior and was charged $3,100.00 to patch what I was told AT THAT TIME was an issue with the flashing around my main Chimney. That fix did absolutely nothing upon the first sign of rain, they THEN advised me to replace the roof which I agreed to. I now have 2 LEAKS in my roof that have severally damaged my home and ceilings. My responses from Malcolm White have been nothing but utterly evasive and unprofessional given the leniency I gave his company. Malcolm was referred to me by a close friend whom I trusted and I looked through their reviews as seen here with TRUST. I have been told by Malcom White directly for the past 2 years that this is a chimney issue and has nothing to do with them, leading me to have to get 2 separate written inspection reports by different companies that have BOTH disputed this and advised me to report this company to not only the licensing board, but to take legal action against them. I have asked time and time again for them to fix this, they have not in fact Malcom requested the last time I tried to communicate with this fraudulent company that I pay him an ADDITIONAL $2,400.00 to fix and replace chimney caps. Well interesting because both of the written inspection reports I have now explicitly outline that this leaking (Which has intensified incredibly since coming into contact with this company) is due to poor flashing. DO NOT HIRE THIS COMPANY for every 10 great roofs I am sure they have done and are reviewed here there are SEVERAL people like myself they have done this to. I spent a large portion of my remodel budget on this roof simply wanting what was at the time a minor leak to cease. I was in better shape with the roof I had before ever coming into contact with Magnum Gutters & Roofing."

"Beware of Leaf Filter sales pitch starting at an outrageous amount that quickly, after a “multitude of discounts” arrives at a still outrageous amount, but makes you believe you are getting a “REAL DEAL”. Smooth talking, 6’ 5” Lamar had an excellent command of product knowledge and installation, but when a problem arose with the installer on the job, he suddenly became “Mr. Milk Toast” and told me I needed to contact Customer Service as he was just “the low man on the pole.” Long story short after signing contract installation was “amazingly” set up for next day 8/8/24 window of 8am -12 Noon. Installer arrived at 11:30am with no explanation as to why. Worked 2 1/2 hours installing 67 Linear Feet with no repair or replacement of gutters only to clean out some leaves. Then went to lunch returning around 3pm to continue work which necessitated him working on roof of one-story home around pool cage. He quickly advised me that there were soft spots on my 3 1/2-year new roof replacement and he was quite adamant that he was going to fall through my roof. He wanted to cut the screens in the pool cage so he could work from below. Lamar agreed that cutting screens wasn’t really an option and I should just pay the installer the $2515 for work completed and he would look into it. The following week he said he had to side with his installer. I didn’t realize that their installers are also experienced, licensed roofers. Hmmm I immediately called my local Volusia County, FL roofer with 28 years of experience and well thought of in my community and he sent a foreman out the next morning to check the roof. Both he and another roofer friend, separately determined that the roof was safe and the work could certainly be completed. In fact, I did have the additional 100 Linear Feet completed by someone else for half the price I paid Leaf Filter for 67 LF and in a much more timely and professional fashion from above on the roof. I can only wonder what their life time warranty and customer service experience would be like once they got paid and be thankful that I only suffered a couple of days of anxiety and concern that my roof was caving in and saved thousands of dollars."

"The pro is extremely professional and work will start next week."