Approved Pro
D & S Design Build Inc
Bathroom Remodel, Kitchen Remodel, Bathtub Installation and Replacement,
About us
Family owned & operated. Cost is determined by the job. No extra charge for after hours services. May contact through email. Additional contact: Ron Reets, cell phone number: 770-318-0379.
Business highlights
Emergency services offered
35 years of experience
Services we offer
General, kitchen & bath remodeling. Cabinet sales. Plumbing. Countertop installation & repair. Insurance repairs & restoration work. Ceramic tile. Carpentry woodworking.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.888 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 6% | ||
| 0% | ||
| 1% |
Showing 26-50 of 88 reviews
Kirsten J.
Apr 2016
Stacy was fabulous right out of the gate. She took my ideas, provided some of her own and together we came up with a great remodel of my kitchen. Dwight, Matt and the rest of the crew helped see it to the finish. I love the layout, I love the finishes and I love the openness that was created. Will definitely keep them in mind for any future renovations.
William K.
Feb 2016
unknown
Lex P.
Feb 2016
They took care of everything. There were some extra expenses that came up due to local codes. They were patient for final payment while I arranged to get money for the government-imposed costs. They provided granite counter tops for free by using leftovers from another job. I am very happy with the basement. I definitely plan to use them again.
Eric G.
Jan 2016
Purchased the coupon I think in Jan 2014, but we didn't get started on the work until Apr 2015. I got busy with work and travel, but because I stayed in contact throughout the months, they continued to honor the coupon price. Yay! Dwight was accommodating and went a bit above by meeting with me several times and enduring more than one design change. He and his wife, Stacy, were very helpful in assisting me with the color and material choices. The early days of our cooperative design weren't perfect, in that I sort of struggled to understand exactly what the pieces I ordered looked like. I got a better feel when I actually drove out to their showroom/staging facility.
The installation was performed by Matt rather than Dwight. There was a tiny bit lost in the transition, as the deep sink I wanted to keep got tossed during the demolition. They made up for it by giving me credit to purchase a new sink. Beyond that, the installation was impressive. The crew was friendly, professional and highly skilled. I omitted a few thing in my design, but the team was able to design-on-the-fly once we got to a point in the kitchen - and more especially in the mud room - that wasn't fully planned for with my self drafted computer aided drawing. We turned a mud room cubby holder into a kitchen wine rack. Nice flexibility. Great fit and finish. Cleaned up pretty well afterward too. And it was a mess in here, but you'd never know it after.
The installation was performed by Matt rather than Dwight. There was a tiny bit lost in the transition, as the deep sink I wanted to keep got tossed during the demolition. They made up for it by giving me credit to purchase a new sink. Beyond that, the installation was impressive. The crew was friendly, professional and highly skilled. I omitted a few thing in my design, but the team was able to design-on-the-fly once we got to a point in the kitchen - and more especially in the mud room - that wasn't fully planned for with my self drafted computer aided drawing. We turned a mud room cubby holder into a kitchen wine rack. Nice flexibility. Great fit and finish. Cleaned up pretty well afterward too. And it was a mess in here, but you'd never know it after.
Jeffrey L.
Jan 2016
unknown
Rebecca C.
Dec 2015
unknown
Douglas M.
Dec 2015
unknown
Steve M.
May 2015
Went well. Every concern I had was answered. Nothing fazed them when wanting to make changes. Very happy.
Kendra B.
Jan 2015
Subcontractors were hired to do the drywall painting and trim work. While they were courteous most of the time in conversation they worked random hours, making no effort to finish the job stomped all over the house with drywall on their shoes leaving a daily mess to clean up played their radio loudly Spoke negatively regarding the craftsmanship of our new home. Drove through our manicured lawn talked horribly about the owner of the company And most of all did SUBPAR work to say the least. The project was terribly off schedule, and although the owner fixed most of the problems that the subcontractors left behind, it didn't come without tension.
Response from D & S Design Build Inc
"I thank this customer for writing a review. We did inform her upfront that the only way to meet her schedule with our company was to use a subcontractor to get the bulk of the work done and our main crew would come in after them and finish the details. They did do subpar work along with most of the other things she said. I removed them from her job and have not, nor will I ever, use them again. The things I'm not sure I agree with in the review are that they tracked drwall dust through the home and drove across the lawn.. Our point of entry and exit was right next to the garage on a hallway. So there was only about 10 feet of area in the home we ever needed to access besides the basement. The driveway was plenty wide enough so if they hit her grass, it was not on purpose. As she states in her review, I did take our main crew into her home and make sure everything was done correctly and to their satisfaction and as quickly as possible to get out of their home. I wish her well, thank her for her review, and hope she can see the difference between my subs and my company enough to hire our company again."
Warren M.
Dec 2014
It was our pleasure to have dealt with Dwight, Stacy, Matt and a very professional crew. We were comfortable with them in our home and looked forward to seeing them on a daily basis. Dwight and Matt solved any problems and followed up after completion. Everything is beautiful, we love it!! Its like living in a new house. We do intend to use them again on bathroom remodels.
Response from D & S Design Build Inc
"We enjoyed working for this customer and look forward to doing it again. They have a beautiful kitchen and we can't wait to give them the bathrooms they want."
Amber K.
Dec 2014
I purchase the cabinets, sink and the hardware such as facets, shower heads and the glass shower doors. He took the time to explain things to me and used his professional experience to make recommendations to stare me down the right path. This project was for 2 weeks but it ended up being a 4 weeks. There are a lot of little things in the bathroom that was not done right. I have a mosaic tile with a pattern in it and rather that have the tile line up correctly there are quite a few spots within the tile that it’s backward. I told them I wanted a white bath and they bought a half white bath. The wires were not correctly done so a light fixture went out. I was frustrated because I was paying the project manager and they were not managing it properly. They were coming at 11 in the morning and they had to leave to work on someone’s garage door.
Response from D & S Design Build Inc
"I appreciate this customer taking the time to do a review. We enjoyed working with her and helping her get the bathroom she wanted. I am a little surprised by this review in light of my experience on the project. I would like to clarify a few of her statements from our point of view. There is one spot in the mosaic were it is backwards but it is the type of mosaic where it does not stand out. So, you have to REALLY be looking for it to find that it is backwards. It was an honest mistake and one that I offered to correct. I made sure she understood what I would have to do to correct it and she told me not to worry about it. So, we moved on. As far as a white or non white bathroom, all products are picked out and approved by the customer before we make any purchases. So if it is not the correct white, it is the choice she made. The project had an onsite manager and a visiting manager that saw the job at 4 different phases of the job. I think the mgmt was in place but human error can still get in there. They were there before eleven on most of their days. Yes, they did leave on two different days to finish a customer. We had been waiting on one last product to arrive and once it did, left to finish the customer before her and then came back to her home. This is a high rise condo so getting in and out is not easy. They have to arrive from a 50 minute ride to her home, possibly fighting traffic to do it that quickly. check in downstairs, park in back, load a cart, and then come through the building to an elevator and up to her home. Then repeat the back and forth process to get their goods into her home. it takes a while. Most of our work days in her home started by 930 to 945. Like I said, we enjoyed working for this customer. She was nice. So this review surprised me a bit but I hope she will consider us again. Have a great week.!!"
Amber K.
Dec 2014
They replaced all my interior doors and the hardware. They put in all new laminate flooring throughout my entire condo and installed a sliding mirror door for the closet. I think that the general contractor was very nice, pleasant and direct to the point. He made sure I was aware of products quality and recommendation and ensure that I was on the right track. The only problem was the gentleman that came to the doors and the mirror door did not do quality work.
Response from D & S Design Build Inc
"Thanks for writing this review. We enjoyed working here and performing these projects. Frankly, I'm not aware of what she is referring to regarding the work not being quality on the mirror closet doors, and interior doors. She was happy, expressed to me she was happy, and didn't ask for anything to be corrected regarding the doors. I appreciate that she sees the quality in the rest of our work and hope to work for her again if she will give us that opportunity."
Amber K.
Dec 2014
They patched dry wall and popcorn ceiling. I think they did a good job and they gentle man that did it took the time to make sure it was done right and cleanly so you can’t see the patch in the kitchen. I have not had any issues with the work.
Response from D & S Design Build Inc
"Thank you for the review and comments. Have a great week."
Stephanie A.
Dec 2014
Dwight and his team are as professional as it comes. The work was preformed on time and the clean up and care was second to none. Although this was a big renovation I never felt put out by all the work around me. I wouldn't hesitate to use West Ga Design and build again for anymore projects.
Response from D & S Design Build Inc
"Thank you to this customer for her review and kind words. We truly enjoyed working with her and would love to work for her anytime. Have a great week"
Meta G.
Nov 2014
Our experience with West Georgia Design Build, Inc. was far from the nightmare you usually here about with remodeling projects. Dwight Killmon was our company representative and guide through the adventure. He was timely in setting up our initial appointment and subsequently presenting a design plan that incorporated all our needs and some we had not even considered. We agreed on the plan in February, but we needed to delay our start date until late July; Dwight had us on the schedule within a week of our desired date!
Danny was our "crew chief", and he and the guys were both professional and proficient. We were always kept up to date on what would be happening and when, so we could make our plans. We were always consulted about any changes to be made or any preferences we might have. They were more than willing to redo anything that "bothered" us. We can't say enough good things about them and their work ethic. They were like family by the time the kitchen was finished.
Oh yes, the kitchen is absolutely beautiful, not perfect, but so close we have no real complaints. There were a couple of things about the cabinets that we considered design flaws, but in lieu of fighting with Wellborn, Dwight, Danny and the crew created solutions.
Response from D & S Design Build Inc
"Thank you for the review and kind words. We too felt like family by the time the project was coming to an end. You truly are a pleasure to work with and we hope we get to work for you again."
JOYCE T.
Oct 2014
unknown
Response from D & S Design Build Inc
"Thank you for the review and kind words. We truly enjoyed working in your home and giving you the bathroom you wanted. We would love to work for you again anytime.."
Margaret V.
Oct 2014
They were very honest and very reasonable. They were very upfront at what they are doing and they were very respectful and also very helpful in guiding me all the way in making the right choices regarding the work that was done.
Response from D & S Design Build Inc
"I appreciate you taking the time to write a review and comments. We enjoyed working in your home and helping you repair your kitchen. We look forward to working with you in the future."
Blanche J.
Oct 2014
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Libby C.
Sep 2014
unknown
Response from D & S Design Build Inc
"I appreciate you taking the time to write this review and kind words. It was our pleasure to remodel your bathrooms and look forward to working for you again."
Jim L.
Jul 2014
The experience with this company was excellent from beginning to end. They did skilled work and demonstrated professionalism and integrity throughout the process, They always kept their promises. Selecting products and materials was seamless and easy because we were treated with patience and given quality advice and suggestions. We will definitely choose this company again.
Response from D & S Design Build Inc
"Thank you so much for the nice review. We appreciate working for you and the opportunity to give you what you want. We are glad you like it and look forward to the time when we can work for you again."
Annrea D.
Jul 2014
Overall, the remodel went well as with all older homes you run into snags and there were a few times of miscommunication. Dwight and his crew were very accommodating and made the required changes as needed. We even made additional request from the original quoted job and they adapted in a timely manner. The remodel did take longer than originally quoted but I am very happy with the final results. They generally schedule banking hours of 9 to 5 which work really well for us. The big question would be "Would I hire West Georgia again?". I definitely would and plan to hire them again on future projects.
Response from D & S Design Build Inc
"Thank you so much. We look forward to working for you again and hope you enjoy your kitchen."
Carl W.
Jul 2014
For such a relatively small job, this one was interesting. Since the house is 28 years old and built on a slab, there were some fascinating challenges, in my perspective. In replacing the old modular shower with a new modular shower (of a different size) The new show had the drain in a different place. Therefore, the concrete floor had to be drilled out and some old plumbing replaced. Also, the footprint of the showers were different, so a creative tiling job had to be performed. The end product of the shower was better than I expected. If I had the money, I would definitely have this team build a tile shower, but, alas, the modular was what I requested.
The granite top and faucets were installed with relative ease. We wanted to have a new faucet and handles put on a garden tub, but after attempting to remove the old bathtub faucet, it was determined that the faucet was not removable from the top. The team would have to go in though the sheet rock in another room to replace the faucet. Needless to say, we eliminated that part of the project. However, we do have new handles for the tub. Also, an old tub drain cover was removed and replaced.
Dwight sub-contracted most of the work to Fat Boy Builders. What a hoot. These two guys, Anthony and Tracy, better known as "Tiny" and "Slim" kept us in stitches the entire time they were on the job. These two guys showed their talent and skill with all the tearing out and replacement. As funny as they were, they were totally serious about customer satisfaction. We knew the work would be "subbed out". We were informed of that initially; however, Dwight stayed in constant contact with the team, and Dwight assumed full responsibility for all issues and resolutions. On the last day of the job, Dwight personally came back to perform all final "punch out" items.
I learned that I definitely do NOT want to be in the construction business. There are too many challenges that require creative solutions. This team was creative, personable, and fun to watch and interact with. I learned to expect the unexpected, be patient, and try not to lose sleep over an issue that is unresolved at the end of the day. I am the worrier type, and I simply needed to learn to trust the team to come up with appropriate, creative solutions. Concrete slabs present their own set up issues. In retrospect, I am surprised that Dwight even took this small, but challenging job. A man of less character might have walked away from this situation once the challenges began to arise.
Also, sometimes good results take time. Even though the estimated time to do the work was slightly exceeded, it was worth being patient and not rushing to completion. Rushing to completion could have easily resulted in bad decisions about some of the issues that arose. I will say that, once the job was started, Dwight did not leave us hanging on completing the job. Someone was working on the job every day until completion.
I'm sure that each remodeling experience is unique, but at the end of the day, I am glad I picked West Georgia Build Design.
The granite top and faucets were installed with relative ease. We wanted to have a new faucet and handles put on a garden tub, but after attempting to remove the old bathtub faucet, it was determined that the faucet was not removable from the top. The team would have to go in though the sheet rock in another room to replace the faucet. Needless to say, we eliminated that part of the project. However, we do have new handles for the tub. Also, an old tub drain cover was removed and replaced.
Dwight sub-contracted most of the work to Fat Boy Builders. What a hoot. These two guys, Anthony and Tracy, better known as "Tiny" and "Slim" kept us in stitches the entire time they were on the job. These two guys showed their talent and skill with all the tearing out and replacement. As funny as they were, they were totally serious about customer satisfaction. We knew the work would be "subbed out". We were informed of that initially; however, Dwight stayed in constant contact with the team, and Dwight assumed full responsibility for all issues and resolutions. On the last day of the job, Dwight personally came back to perform all final "punch out" items.
I learned that I definitely do NOT want to be in the construction business. There are too many challenges that require creative solutions. This team was creative, personable, and fun to watch and interact with. I learned to expect the unexpected, be patient, and try not to lose sleep over an issue that is unresolved at the end of the day. I am the worrier type, and I simply needed to learn to trust the team to come up with appropriate, creative solutions. Concrete slabs present their own set up issues. In retrospect, I am surprised that Dwight even took this small, but challenging job. A man of less character might have walked away from this situation once the challenges began to arise.
Also, sometimes good results take time. Even though the estimated time to do the work was slightly exceeded, it was worth being patient and not rushing to completion. Rushing to completion could have easily resulted in bad decisions about some of the issues that arose. I will say that, once the job was started, Dwight did not leave us hanging on completing the job. Someone was working on the job every day until completion.
I'm sure that each remodeling experience is unique, but at the end of the day, I am glad I picked West Georgia Build Design.
Response from D & S Design Build Inc
"We try to help wherever we can. We appreciate working for you and your kind review of our company. Thank you and we look forward to possibly working for you again."
Ella E.
Jul 2014
unknown
Response from D & S Design Build Inc
"Truly enjoyed working with this member. We had a great time remodeling their bathroom to their needs and look forward to working for them again should the need arise. Thank you for the nice review and kind words."
Dennis R.
Jun 2014
unknown
Response from D & S Design Build Inc
"Thanks so much for the kind words. We are glad we could help you make something positive out of a bad time and situation. We look forward to working with you again when the opportunity arises. Have a great week."
Jim H.
May 2014
unknown
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FAQ
D & S Design Build Inc is currently rated 4.8 overall out of 5.
D & S Design Build Inc accepts the following forms of payment: CreditCard
Yes, D & S Design Build Inc offers free project estimates.
No, D & S Design Build Inc does not offer eco-friendly accreditations.
No, D & S Design Build Inc does not offer a senior discount.
Yes, D & S Design Build Inc offers emergency services.
Yes, D & S Design Build Inc offers warranties.