D & S Design Build Inc

Kitchen and Bath Remodeling, General Remodeling, Plumbing,

About us

Family owned & operated. Cost is determined by the job. No extra charge for after hours services. May contact through email. Additional contact: Ron Reets, cell phone number: 770-318-0379.

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

General, kitchen & bath remodeling. Cabinet sales. Plumbing. Countertop installation & repair. Insurance repairs & restoration work. Ceramic tile. Carpentry woodworking.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
7%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.7
punctuality
4.8

Filter reviews by category

Showing 26-50 of 106 reviews

Lex P.
02/2016
5.0
countertops, doors, remodeling, home remodeling, marble & granite, basement remodeling, replacement windows
  + 5 more
They took care of everything. There were some extra expenses that came up due to local codes. They were patient for final payment while I arranged to get money for the government-imposed costs. They provided granite counter tops for free by using leftovers from another job. I am very happy with the basement. I definitely plan to use them again.
Description of Work: Installed a one-bedroom, one-bath mother-in-law in my basement. Installed glass doors in some upstairs rules.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60,000

Eric G.
01/2016
5.0
custom cabinets, remodeling, interior designers, home remodeling, plumbing, woodworking
  + 4 more
Purchased the coupon I think in Jan 2014, but we didn't get started on the work until Apr 2015. I got busy with work and travel, but because I stayed in contact throughout the months, they continued to honor the coupon price. Yay! Dwight was accommodating and went a bit above by meeting with me several times and enduring more than one design change. He and his wife, Stacy, were very helpful in assisting me with the color and material choices. The early days of our cooperative design weren't perfect, in that I sort of struggled to understand exactly what the pieces I ordered looked like. I got a better feel when I actually drove out to their showroom/staging facility. The installation was performed by Matt rather than Dwight. There was a tiny bit lost in the transition, as the deep sink I wanted to keep got tossed during the demolition. They made up for it by giving me credit to purchase a new sink. Beyond that, the installation was impressive. The crew was friendly, professional and highly skilled. I omitted a few thing in my design, but the team was able to design-on-the-fly once we got to a point in the kitchen - and more especially in the mud room - that wasn't fully planned for with my self drafted computer aided drawing. We turned a mud room cubby holder into a kitchen wine rack. Nice flexibility. Great fit and finish. Cleaned up pretty well afterward too. And it was a mess in here, but you'd never know it after.
Description of Work: Kitchen & mud room rebuild consisting of tearing down walls, replacing floor, building 1 new wall, installing new cabinets, new electrical, moving plumbing and running cable, then installing a new kitchen TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$38,000

ERNEST K.
07/2015
1.0
home remodeling
  + -1 more
Will solicit other estimates.
Description of Work: Arrived 07/20/15 on time for estimate. As of 07/30/15 have not received estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0


Response from D & S Design Build Inc
We appreciate this customer calling us and giving us a chance to bid on his work. In response to his review, I have a few things to clarify. He was informed up front that it would take about 2 weeks and maybe a little more to provide his estimate back to him. Yet, according to the dates shown here, he did not even wait 2 weeks to write a negative review or think negatively of us. Both our computer systems failed and we were unable to process estimates for nearly a week. We attempted to call our customers and let them know of the issue, including [Removed member name]. So he was aware of the issue. This occurred in the middle of the second week of his timeline. I would have expected that he would call first to make sure there was no issues before deciding to rate us negatively on Angies List. It would have been the courteous thing to do, just as we tried to courteously inform everyone of our situation with our computer systems. He was provided his estimate as soon as the systems were back up and running. He still did not answer our attempts to call him again when his estimate was provided to him via email, nor did he return our phone calls.

Steve M.
05/2015
5.0
remodeling, home remodeling
  + 0 more
Went well. Every concern I had was answered. Nothing fazed them when wanting to make changes. Very happy.
Description of Work: Complete remodel of kitchen, as well as master, guest and half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75,000

Kendra B.
01/2015
3.0
drywall, remodeling, interior painters, home remodeling
  + 2 more
Subcontractors were hired to do the drywall painting and trim work. While they were courteous most of the time in conversation they worked random hours, making no effort to finish the job stomped all over the house with drywall on their shoes leaving a daily mess to clean up played their radio loudly Spoke negatively regarding the craftsmanship of our new home. Drove through our manicured lawn talked horribly about the owner of the company And most of all did SUBPAR work to say the least. The project was terribly off schedule, and although the owner fixed most of the problems that the subcontractors left behind, it didn't come without tension.
Description of Work: Finished out a bonus room and bathroom in new construction home.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$15,000

Response from D & S Design Build Inc
I thank this customer for writing a review. We did inform her upfront that the only way to meet her schedule with our company was to use a subcontractor to get the bulk of the work done and our main crew would come in after them and finish the details. They did do subpar work along with most of the other things she said. I removed them from her job and have not, nor will I ever, use them again. The things I'm not sure I agree with in the review are that they tracked drwall dust through the home and drove across the lawn.. Our point of entry and exit was right next to the garage on a hallway. So there was only about 10 feet of area in the home we ever needed to access besides the basement. The driveway was plenty wide enough so if they hit her grass, it was not on purpose. As she states in her review, I did take our main crew into her home and make sure everything was done correctly and to their satisfaction and as quickly as possible to get out of their home. I wish her well, thank her for her review, and hope she can see the difference between my subs and my company enough to hire our company again.

Warren M.
12/2014
5.0
countertops, electrician, flooring contractor, remodeling, hardwood floor, home remodeling, lighting, marble & granite, plumbing
  + 7 more
It was our pleasure to have dealt with Dwight, Stacy, Matt and a very professional crew. We were comfortable with them in our home and looked forward to seeing them on a daily basis. Dwight and Matt solved any problems and followed up after completion. Everything is beautiful, we love it!! Its like living in a new house. We do intend to use them again on bathroom remodels.
Description of Work: A complete remodel of kitchen and laundry room. This included wood floors, granite countertops, all cabinets, new appliances that were relocated, plumbing and lighting fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44,000

Response from D & S Design Build Inc
We enjoyed working for this customer and look forward to doing it again. They have a beautiful kitchen and we can't wait to give them the bathrooms they want.

Amber K.
12/2014
5.0
dance classes, drywall
  + 0 more
They patched dry wall and popcorn ceiling. I think they did a good job and they gentle man that did it took the time to make sure it was done right and cleanly so you can’t see the patch in the kitchen. I have not had any issues with the work.
Description of Work: I used West Georgia Design Build to.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$450

Response from D & S Design Build Inc
Thank you for the review and comments. Have a great week.

Amber K.
12/2014
4.0
home remodeling
  + -1 more
I purchase the cabinets, sink and the hardware such as facets, shower heads and the glass shower doors. He took the time to explain things to me and used his professional experience to make recommendations to stare me down the right path. This project was for 2 weeks but it ended up being a 4 weeks. There are a lot of little things in the bathroom that was not done right. I have a mosaic tile with a pattern in it and rather that have the tile line up correctly there are quite a few spots within the tile that it’s backward. I told them I wanted a white bath and they bought a half white bath. The wires were not correctly done so a light fixture went out. I was frustrated because I was paying the project manager and they were not managing it properly. They were coming at 11 in the morning and they had to leave to work on someone’s garage door.
Description of Work: I used West Georgia Design Build to renovate my bathroom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$14,000

Response from D & S Design Build Inc
I appreciate this customer taking the time to do a review. We enjoyed working with her and helping her get the bathroom she wanted. I am a little surprised by this review in light of my experience on the project. I would like to clarify a few of her statements from our point of view. There is one spot in the mosaic were it is backwards but it is the type of mosaic where it does not stand out. So, you have to REALLY be looking for it to find that it is backwards. It was an honest mistake and one that I offered to correct. I made sure she understood what I would have to do to correct it and she told me not to worry about it. So, we moved on. As far as a white or non white bathroom, all products are picked out and approved by the customer before we make any purchases. So if it is not the correct white, it is the choice she made. The project had an onsite manager and a visiting manager that saw the job at 4 different phases of the job. I think the mgmt was in place but human error can still get in there. They were there before eleven on most of their days. Yes, they did leave on two different days to finish a customer. We had been waiting on one last product to arrive and once it did, left to finish the customer before her and then came back to her home. This is a high rise condo so getting in and out is not easy. They have to arrive from a 50 minute ride to her home, possibly fighting traffic to do it that quickly. check in downstairs, park in back, load a cart, and then come through the building to an elevator and up to her home. Then repeat the back and forth process to get their goods into her home. it takes a while. Most of our work days in her home started by 930 to 945. Like I said, we enjoyed working for this customer. She was nice. So this review surprised me a bit but I hope she will consider us again. Have a great week.!!

Amber K.
12/2014
4.0
doors, hardwood floor, plastering
  + 1 more
They replaced all my interior doors and the hardware. They put in all new laminate flooring throughout my entire condo and installed a sliding mirror door for the closet. I think that the general contractor was very nice, pleasant and direct to the point. He made sure I was aware of products quality and recommendation and ensure that I was on the right track. The only problem was the gentleman that came to the doors and the mirror door did not do quality work.
Description of Work: I used West Georgia Design Build.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$4,000

Response from D & S Design Build Inc
Thanks for writing this review. We enjoyed working here and performing these projects. Frankly, I'm not aware of what she is referring to regarding the work not being quality on the mirror closet doors, and interior doors. She was happy, expressed to me she was happy, and didn't ask for anything to be corrected regarding the doors. I appreciate that she sees the quality in the rest of our work and hope to work for her again if she will give us that opportunity.

Lisa S.
12/2014
1.0
home remodeling, siding
  + 0 more
Ended up using Five Star Restoration . I would prefer not to give them an F rating as they did not provide any service. I'm only relating that they did not call me back. They were not the only provider that did not return my phone calls or Internet inquiries. Five star has been responsive every time. So has Exovations for a past project.
Description of Work: No response to inquiries about kitchen remodel.

Rating CategoryRating out of 5
responsiveness
1.0

$7,000

Response from D & S Design Build Inc
.

N P.
12/2014
2.0
remodeling, home remodeling
  + 0 more
Prefer working with a vendor who respects my time and will call especially when they anticipate being an hour late. Stacy the estimator blamed it on her client being late -- but she could have called when she was waiting for her client to show up.
Description of Work: It was difficult to schedule a bid for my bathroom remodeling project. My original appointment was scheduled two weeks after my initial call. It was then rescheduled due to illness. Stacy the estimator was going to be almost an hour late to the appointment but didn't even call. I work and expect a professional courtesy call for late arrivals - especially when it will be almost an hour difference.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$20,000

Response from D & S Design Build Inc
This customer was informed up front of our schedule and timeline for work and she chose to go ahead and schedule an appointment with us. Yes, we had to reschedule her appointment due to sickness which happens this time of year. These are about the only statements that are accurate in this review. She was not able to accept the time that we wanted to schedule the appointment and she offered an alternative date and time. She told us that her schedule was open all day on that day and had nothing scheduled to take care of during that day. We were very upfront and clear with her that we were shopping for materials with two different customers that day and so we could not promise to be on time for the time she requested which was 3:00 p.m. We would get there as close to that time as we could manage. We did, however, promise to call and inform her when we were leaving from our shopping appointment with our customer and on our way to her home. We called her as promised and informed her that we, with traffic, were going to be about 45 minutes late to her home. So the statement that we did not call is untrue. We did exactly what we promised her we would do, and what she agreed to, and behaved professionally doing it, as always. We never blamed being late on our previous customer appointment. We were simply informing this person that our customer was late arriving and so it is a domino effect on our schedule for everyone else we have to see that day. Instead of being ok with this arrangement, as she agreed to do, she chose to not keep her appointment and has now written this untrue review.

stephanie A.
12/2014
5.0
remodeling, home remodeling
  + 0 more
Dwight and his team are as professional as it comes. The work was preformed on time and the clean up and care was second to none. Although this was a big renovation I never felt put out by all the work around me. I wouldn't hesitate to use West Ga Design and build again for anymore projects.
Description of Work: Remodeled my kitchen from a full gut and did two bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$51,000

Response from D & S Design Build Inc
Thank you to this customer for her review and kind words. We truly enjoyed working with her and would love to work for her anytime. Have a great week

Meta G.
11/2014
5.0
remodeling, home remodeling, woodworking
  + 1 more
Our experience with West Georgia Design Build, Inc. was far from the nightmare you usually here about with remodeling projects. Dwight Killmon was our company representative and guide through the adventure. He was timely in setting up our initial appointment and subsequently presenting a design plan that incorporated all our needs and some we had not even considered. We agreed on the plan in February, but we needed to delay our start date until late July; Dwight had us on the schedule within a week of our desired date! Danny was our "crew chief", and he and the guys were both professional and proficient. We were always kept up to date on what would be happening and when, so we could make our plans. We were always consulted about any changes to be made or any preferences we might have. They were more than willing to redo anything that "bothered" us. We can't say enough good things about them and their work ethic. They were like family by the time the kitchen was finished. Oh yes, the kitchen is absolutely beautiful, not perfect, but so close we have no real complaints. There were a couple of things about the cabinets that we considered design flaws, but in lieu of fighting with Wellborn, Dwight, Danny and the crew created solutions.
Description of Work: Remodeled kitchen that was very small and old into a large, bright and inviting workspace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Response from D & S Design Build Inc
Thank you for the review and kind words. We too felt like family by the time the project was coming to an end. You truly are a pleasure to work with and we hope we get to work for you again.

Margaret V.
10/2014
5.0
custom cabinets, flooring contractor, home remodeling
  + 1 more
They were very honest and very reasonable. They were very upfront at what they are doing and they were very respectful and also very helpful in guiding me all the way in making the right choices regarding the work that was done.
Description of Work: They repaired some flooring, installed cabinets and did some repairs in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from D & S Design Build Inc
I appreciate you taking the time to write a review and comments. We enjoyed working in your home and helping you repair your kitchen. We look forward to working with you in the future.

Abigail C.
08/2014
1.0
ceramic tile, countertops, remodeling, home remodeling
  + 2 more
I would not recommend West GA Design Build to anyone.
Description of Work: I received a quote from West GA Design Build to renovate our bathroom. Stacy came to our house to look at the project, and she was the person we communicated with through the proposal process. Ultimately we decided to sign with another company for our renovation. The other company was more expensive, so our decision was not based on price. We feel that Stacy was dishonest regarding some questions we had about the proposal she sent us. When I confronted her about her dishonesty, and had proof of it in writing from prior email communication with her, she simply ceased communication with us at that point. I'm sure the company will respond to this review defensively as they have with all of their other bad reviews on Angie's List, but I wanted to make everyone aware of my poor customer experienced with them. I had found several items on my own that I wanted to use for our renovation (vanity, facuets, tile, etc). Stacy was very persistent that we let her company order these items for us. I know contractors get a 10%or more discount on these items from stores such as Home Depot, so I agreed assuming these discounts would be figured into part of the profit they'd need to make on our renovation. However, when I received the proposal, these items were marked up several hundred dollars each, more than the cost from Home Depot. When I questioned Stacy about this, she told me the markup was due to tax & shipping (shipping is free from Home Depot fyi). I also just assumed the "shipping" upcharge & addtl markup was part of their profit for our renovation. Then, when Stacy sent me our final quote for everything we had agreed upon for our renovation, there were addtl line items for tax and profit (the profit they'd be making on our renovation). I don't understand how a company can legally charge a client tax twice. Stacy was very defensive that they don't hide their profit/markup as most other contractors do. However, clearly there was $100's of dollars of markup/profit in the supplies I had found online as I know the original prices of these items. This doesn't include the other supplies they were providing that I have no idea how much were marked up. Customers have to be able to trust contractors fully, as there are many dishonest companies out there. I would not trust West GA Design Build to renovate my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$7,000

Response from D & S Design Build Inc
We are fairly new to Angie’s List, 2010, but not new to the business of design and remodeling for peoples’ homes. We have been in business for 30+ years. I feel that anyone who reads our reviews on Angie’s List will see that I am willing to admit when I have not done something well for my customer but I’m also NOT willing to allow comments that I know are not true or that skew the truth of the whole picture. So, YES, I am going to defend my business, my people, and my integrity when someone attacks them without having the correct information. She accuses us of dishonesty and states she has proof in email. I have read the emails and that is simply not true. She never fully read her estimate, doesn’t understand her estimate, and assumes this is proof of dishonesty instead of getting clarification from my sales associate or myself. I explain the details of this below. This customer has even accused us of ceasing communication with her. She sent an email on Friday during the day that we did not respond to until Monday. Even contractors take the weekend off. I reached out to this customer personally and wound up leaving 2 voicemails when she felt she had gotten bad information from our sales associate regarding her estimate but she did not return my phone calls. I wanted to talk her through everything and clarify the details in person instead of through our sales associate. So, really, she ceased communication us. Explanation # 1. We do not charge taxes on any of our work. Our estimating software accounts for sales tax on whatever materials are slated to be purchased as part of the estimate and shows them in the estimate. So, on standard line items, it calculates how much tax we estimate we will pay on materials we are buying for her and shows it at the end of the estimate. However, some items are what we call bid items, like her items she wants to use from Home Depot. We account for the material tax manually in the software by including it in the line item costs. This customer also forgets that the line item cost represents the cost to purchase the item plus all applicable fees that may go with that, the cost to remove the old item, the cost to install the new item, all miscellaneous materials that may be needed to go along with installing that item, and equipment cost factor for any line items that require the use of a piece of machinery for installation. There is a lot involved in each line item costs. Her Vanity on home depot was $569 plus tax and freight, so well over $600. So, to have $130 -170 on a vanity line item for all the extra stuff is really not that much when considering all that may have to go into making it work from a pedestal vanity to a cabinet vanity. If I was wrong, then she would have received a credit for whatever monies we did not use on her final invoice. The tax line on the estimate was always there on the last page of the estimate and all subsequent estimate revisions. She just never noticed it until the last one because she was not reading the entire estimate. Explanation # 2. We use the same estimating software that is used by most insurance companies and restoration agencies. It is nationally recognized and approved as a good standard for all contractors to work by. It is required in the restoration and insurance work field that you show your Overhead and Profit as separate line items. I show my profit and overhead numbers at the end of the estimate for residential remodel work, as well, so that you clearly, as a customer, know how much money I plan to make as your contractor. I feel that this is a fair and honest thing to do. I even go a step further, in that, if I didn’t use some of the money that I had allocated for a line item, I return it on your final invoice as a credit. My previous customers will all vouch for me on this because they have all experienced it. They love my work and agree to be references for me. These Overhead and Profit lines were on all of this customer’s estimates and revised estimates. Yet, she did not notice them until the last estimate revision and now calls me a dishonest contractor, accusing me of doing both burying money in my line items and charging profit. How can you as a consumer, look over an estimate to spend thousands of dollars and decide not to look at ALL of the pages!! Then you come on here and try to tell the good people of Angie’ List that you are right and my company is dishonest. Explanation # 3. I am a dealer for most of the products that are needed for kitchens and bathrooms. So, yes, I don’t want to use 3rd party products like Home Depot. I would prefer to use my own suppliers. Yes, as a dealer for those products, I charge a small markup, when I can. I am not, however, a Home Depot contractor. I don’t run to home depot to buy everything I need for every job. My discounts, as a rule, are much better than their pricing. I do not get a 10% discount at Home Depot. I do this work every day, all day, for a living. I made concessions in her estimate to use the home depot vanity even though this is not my normal course of business. Lastly, as I said, we have done business for 30+ years but somehow this customer has determined that she knows better how I should be doing my estimating and sales. Her emails to us say that all her other contractors when she was in Orlando always bury profit in the line items and why didn’t we? That “this was Standard Practice and what I am doing is not.” “I am confusing the customer by showing how much money I make at the end of my estimates.” She has done a few home projects and I do this for a living both in residential remodel and for insurance restoration work. I think I have a much greater perspective on what is “Standard Practice”. Well, 30 years and thousands of satisfied customers attest that what I am doing is an extra step of honesty. For those who actually read the entire estimate, it’s not a surprise!! I explain it to them, they like it, and we move on to do business together. I have had a lot of people question the overhead and profit line items, but when I explain it to them, they all love that I do that for them. That coupled with giving them a credit when I don’t use the money for a line item more than makes them happy to use our service and come back to use us again for future projects This customer did not give us a fair rating or a fair review, nor did she give myself, the owner of this business, a chance to correct her incorrect views of our estimate and business processes before posting this review. Just one little detail to prove that point. She admits my price was better but she grades my price as an F in her review. She grades Punctuality as an “F”? Why, because I took the weekend off? Her entire review is based around a supposition of dishonesty by my sales associate where none exists. She does not understand her estimate. I could have explained all of this had she returned my phone calls. I would gladly show this estimate to her or anyone else at any time and explain the details to them to prove my point. It is a good and honest estimate. I’m thankful to Angie’s List for having the foresight to allow us as contractors the opportunity to reply to these reviews. Bad reviews that we deserve are one thing. Bad reviews with only half the story or without the whole truth are not necessary but they can happen. Bad reviews we don’t deserve are even worse. This gives us the chance to make sure that the whole story is being told so that you, our future customers, can see good companies with good people are out there. Yes, we make mistakes like everyone else in the world. We get things wrong sometimes. But not this time. The review by this customer is a BAD review, and not deserved. We provided a good, fair, and HONEST, estimate to this customer. We would be happy to do the same for you. Thank you

Jim L.
07/2014
5.0
home remodeling
  + -1 more
The experience with this company was excellent from beginning to end. They did skilled work and demonstrated professionalism and integrity throughout the process, They always kept their promises. Selecting products and materials was seamless and easy because we were treated with patience and given quality advice and suggestions. We will definitely choose this company again.
Description of Work: Redesigned two bathrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from D & S Design Build Inc
Thank you so much for the nice review. We appreciate working for you and the opportunity to give you what you want. We are glad you like it and look forward to the time when we can work for you again.

Annrea D.
07/2014
4.0
ceramic tile, home remodeling
  + 0 more
Overall, the remodel went well as with all older homes you run into snags and there were a few times of miscommunication. Dwight and his crew were very accommodating and made the required changes as needed. We even made additional request from the original quoted job and they adapted in a timely manner. The remodel did take longer than originally quoted but I am very happy with the final results. They generally schedule banking hours of 9 to 5 which work really well for us. The big question would be "Would I hire West Georgia again?". I definitely would and plan to hire them again on future projects.
Description of Work: Remodeled my galley kitchen and breakfast area plus tiled my half bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$21,000

Response from D & S Design Build Inc
Thank you so much. We look forward to working for you again and hope you enjoy your kitchen.

Carl W.
07/2014
5.0
countertops, home remodeling, marble & granite, plumbing
  + 2 more
For such a relatively small job, this one was interesting. Since the house is 28 years old and built on a slab, there were some fascinating challenges, in my perspective. In replacing the old modular shower with a new modular shower (of a different size) The new show had the drain in a different place. Therefore, the concrete floor had to be drilled out and some old plumbing replaced. Also, the footprint of the showers were different, so a creative tiling job had to be performed. The end product of the shower was better than I expected. If I had the money, I would definitely have this team build a tile shower, but, alas, the modular was what I requested. The granite top and faucets were installed with relative ease. We wanted to have a new faucet and handles put on a garden tub, but after attempting to remove the old bathtub faucet, it was determined that the faucet was not removable from the top. The team would have to go in though the sheet rock in another room to replace the faucet. Needless to say, we eliminated that part of the project. However, we do have new handles for the tub. Also, an old tub drain cover was removed and replaced. Dwight sub-contracted most of the work to Fat Boy Builders. What a hoot. These two guys, Anthony and Tracy, better known as "Tiny" and "Slim" kept us in stitches the entire time they were on the job. These two guys showed their talent and skill with all the tearing out and replacement. As funny as they were, they were totally serious about customer satisfaction. We knew the work would be "subbed out". We were informed of that initially; however, Dwight stayed in constant contact with the team, and Dwight assumed full responsibility for all issues and resolutions. On the last day of the job, Dwight personally came back to perform all final "punch out" items. I learned that I definitely do NOT want to be in the construction business. There are too many challenges that require creative solutions. This team was creative, personable, and fun to watch and interact with. I learned to expect the unexpected, be patient, and try not to lose sleep over an issue that is unresolved at the end of the day. I am the worrier type, and I simply needed to learn to trust the team to come up with appropriate, creative solutions. Concrete slabs present their own set up issues. In retrospect, I am surprised that Dwight even took this small, but challenging job. A man of less character might have walked away from this situation once the challenges began to arise. Also, sometimes good results take time. Even though the estimated time to do the work was slightly exceeded, it was worth being patient and not rushing to completion. Rushing to completion could have easily resulted in bad decisions about some of the issues that arose. I will say that, once the job was started, Dwight did not leave us hanging on completing the job. Someone was working on the job every day until completion. I'm sure that each remodeling experience is unique, but at the end of the day, I am glad I picked West Georgia Build Design.
Description of Work: Replaced master bathroom formica counter top with granite. Replaced bathroom faucets. Replaced modular shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from D & S Design Build Inc
We try to help wherever we can. We appreciate working for you and your kind review of our company. Thank you and we look forward to possibly working for you again.

Lindsey B.
07/2014
1.0
flooring contractor
  + -1 more
Stacy came out to take measurements for the tile part of our upstairs reno project - this included installing floor and wall tile in 2 bathrooms, as well as two showers and a tub. We already had the tile, so the job would cover cement board and and tile installation. We also had some hardwood flooring in the hallway that needed to be put down. She said they would include that in the quote too. She was very thorough with measurements. She mentioned that it might be August or September before they could start. She told me she'd get the quote to me by next Monday or Tuesday. Next Tuesday goes by - nothing. I wait another week and a half and drop them an email. Still nothing today (a month later almost).
Description of Work: Nothing - they never sent a quote/estimate after our first meeting UPDATE: West GA sent us the estimate soon after this review. Although we've already found someone else to work on the project, their pricing was very reasonable. Their quote format is great - they broke everything down in a lot of detail for each room. We would totally use them for another project in the future.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Judith M.
06/2014
1.0
home remodeling
  + -1 more
We went with Jerry Barber Construction, Inc., he was wonderful. A.E.S Cabinets did the cabinetry, they did it all within my budget with all of the gadgets and gizmos that I wanted. The job was under my budget, we used the porch and we just had our final inspection and we passed with flying colors!!
Description of Work: We did not choose this provider. He would not listen to what we wanted. Told us we could not use our porch for the kitchen addition, told us we had to enclose the bottom of the addition, we did not want to. He clearly did not want to do this job and should have been honest about it. He delivered his bid for the job in an email. Would NOT recommend this provider at all.

Rating CategoryRating out of 5
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$45,000

Response from D & S Design Build Inc
I enjoyed meeting [member name removed] and providing an estimate for her. However, I truly feel she has my company mixed up with another provider. I never once stated that she could not use the porch to do her kitchen enlargment. In fact, I did my design and estimate based upon using the porch, as requested, because I knew it could be done!! I had done the same type of job for another customer with no problems. I know my price was higher than this so, of course my company was not chosen to do the work but the other statements simply are not true. My design covered and provided for everything she requested. I'm glad she is happy and got what she needed for her home. Have a great Day.

Gregory D.
04/2014
5.0
home remodeling
  + -1 more
Very professional job. Dwight arranged for someone to show up in less than 24 hours to handle an unusual repair. They arrived on time, fixed the problem, and performed a thorough clean-up when the job was complete. They even took care of a problem with the drain while they were at it.
Description of Work: Reattached an undercounter-mounted kitchen sink that had come unglued from a granite countertop.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Leslie & Michael R.
04/2014
5.0
home remodeling
  + -1 more
Our home and master bath date from 1998, and the bath was in need of some serious updating. It was comprised of a laminate double vanity with molded counter top and sinks, garden tub, and small molded plastic shower stall. Our goal was to upgrade the flooring, tub decking and shower to tile, install granite countertops and hardwood cabinets, replace the garden tub with a whirlpool, increase the size of the shower, and upgrade all the lighting. Additionally, we wanted to replace a bathroom door that continually banged into an adjacent closet door, as well as increase storage space in the bathroom itself. With no previous remodeling experience, we didn't know quite where to begin with a project of this magnitude. We used Angie's List to review various contractors in our area and spoke to a couple of them before settling on West Georgia Design. From our first meeting, Dwight struck us as somebody who clearly knew his work and could provide useful and practical expertise to us, but, equally important, he impressed us as a man who was honest and forthright in his business dealings. We were correct on both counts. Based on our objectives, Dwight completed a plan and an estimate. Though the original bid came in higher than we expected, we met twice again and agreed on a final price for the materials and work. One of the things that impressed me about this provider was that, even though the work took a couple of weeks longer than planned due to weather delays (certainly nobody's fault) and the inevitable surprises, like plumbing issues, that occur on projects of this magnitude, the final tab came in within a few hundred dollars of the initial budget estimate. We finalized and Dwight purchased our materials after the contract was signed. Here is another area where we would give him very high marks. He worked with us on selecting materials and colors and styles that would all complement each other and work well together. We had already done a good amount of legwork on our own and made some choices on individual components, and ultimately, much of the final result gets down to the details: tile colors, shapes and patterns, cabinet styles, countertop colors, etc,. It's important that your contractor has a good sense of your goal and a final vision of the project in his head as to how everything will work and look together. Once the project began, Danny was the lead on doing most of the work, assisted nearly every day by Aramus. They did the bulk of the demo work, plumbing, painting, and sheet rock, cabinet, Jacuzzi, tile, shower glass and lighting installation. Others also worked with them as needed for specialized plumbing, electrical work and sheet rock finishing. Dwight stopped in as needed - about every 2-3 days - to check on the progress of the project and to make sure it was on track. We had a couple of minor glitches, as you might expect with a project of this magnitude. One was having to relocate supply and drain lines for the new tub and shower in a concrete slab, on which our home rests, and the other was a misunderstanding in the placement of new electrical outlets and lighting bases. The plumbing issue added a day or two to the project, while the electrical issue was pretty minor and was corrected within a couple hours by a re-visit from the electrical subcontractors. There was also a minor issue with the shower door after the project was completed, and the problem was corrected quickly and without any further issue. Overall, the project went very well, and we were always kept well informed by Dwight, Danny and Aramus as to what had been done and what was coming up next. We feel like we developed an excellent rapport with all 3 of them, and they were always, without exception, respectful, receptive and responsive to our needs and changes as they occurred. We could not be happier with the end result, and are enjoying living with our new dream bathroom. The final result greatly exceeded our expectations, and the look of the completed room is beautiful. The color pallet, the materials and the workmanship are all terrific. In fact, we're already making plans to remodel our second bathroom. Many thanks to Dwight, Danny, Aramus, Matt and the other members of the West Georgia Design team that helped make our dream a reality.
Description of Work: Complete remodel of master bath, including removing wallboard and all fixtures and plumbing. The only thing salvaged and reused was the toilet, which had been replaced recently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

Jane T.
03/2014
5.0
home remodeling
  + -1 more
We were very happy with the work and professionalism of West Georgia Design Build, Inc. Dwight took the time to help us in choosing the right materials always offering suggestions to improve the overall look. When it was time for the actual tear down and rebuild, his crew was always punctual, easy to work with and cleaned up well.
Description of Work: put in a new shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Richard K.
12/2013
2.0
home remodeling
  + -1 more
Seemed competent, but never got back with any plan. To be fair he tod me he had a valid personal issue which I accepted, but 5 weeks later 2calls and nothing......
Description of Work: Nothing other than take measurement there was no follow up.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0

$80,000

Response from D & S Design Build Inc
I wanted to use this format to apologize to [removed member name]. His review is correct. I did make the initial sales call and did not get an estimate for work returned to him, as I said I would. In the course of less than a month I lost my grandmother and a close personal friend. I had several items that got misplaced or buried, including [removed member name] paperwork, because of what was occurring at the time. I think I was a little dazed with the amount of things I was having to deal with at the time. I hope that he will see this review and know that I am sorry for not getting him his estimate. I also hope future customers will see this review and my other reviews and know that this is not normally the case for me or my company. If he sees this and would still like his estimate, I would be happy to deliver it for him. I wish this customer all the best with his remodel and am sorry we could not be his contractor. Have a great day.

Angelina M.
09/2013
5.0
remodeling, handyman service
  + 0 more
Dwight Killmon is the owner. He took over this job from another contractor I had to fire. He walked into a mess and has been great!!. He started work immediately and completed more in 2 weeks than the other contractor did in 3 months. The job is not yet completed, but I am 100% satisfied so far. I will keep you posted on the progress, but Dwight is fantastic "I Love Him and his Subcontractors!!"
Description of Work: Home renovations and repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from D & S Design Build Inc
Thank you to [member name removed] for her kindness and wonderful comments. We were more than happy to help her get her remodel finished so that she could move into her new home. We appreciate the opportunity to work for her and look forward to seeing her again when she has more work to accomplish.

Contact information

535 Pine Road Unit 111, Newnan, GA 30263

http://www.westgeorgiadesignbuild.net

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Ceramic Tile,
Countertops and Backsplashes,
Interior Painting,
Flooring Sales and Installation,
Marble and Granite,
Electrical,
Drywall,
Cabinet Making,
Finished Carpentry and Woodworking

FAQ

D & S Design Build Inc is currently rated 4.7 overall out of 5.
D & S Design Build Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, D & S Design Build Inc offers free project estimates.
Yes, D & S Design Build Inc offers eco-friendly accreditations.
No, D & S Design Build Inc does not offer a senior discount.
Yes, D & S Design Build Inc offers emergency services.
Yes, D & S Design Build Inc offers warranties.
D & S Design Build Inc offers the following services: General, kitchen & bath remodeling. Cabinet sales. Plumbing. Countertop installation & repair. Insurance repairs & restoration work. Ceramic tile. Carpentry woodworking.

Contact information

535 Pine Road Unit 111, Newnan, GA 30263

http://www.westgeorgiadesignbuild.net