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Window World Of Atlanta

Windows, Doors, Gutters,

About us

Window World is Americas Largest Replacement Window Company. We offer replacement windows, doors, siding, garage doors & more. We have earned the coveted Good Housekeeping Seal of approval for 8 consecutive years and we have the nations strongest lifetime warranty. Call us today to schedule a free in home estimate.

Business highlights

30 years of trusted experience

Services we offer

Window replacement, vinyl siding and soffit, patio and entry doors, storm doors, garage doors, gutters and leaf protection system, shutters, columns

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
4%
2
7%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.2
responsiveness
4.1
punctuality
4.3
Showing 76-85 of 85 reviews

Don F.
04/2015
5.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from Window World Of Atlanta
Thank you for your review! We appreciate your business!

rana M.
01/2015
4.0
replacement windows
  + -1 more
unknown
Description of Work: 3. Windows World |a. The quote came out to be about $15,500. This excluded the door and included exterior color painting. |b. The salesperson was good and easy going. |c. Life time warranty. Window can be replaced at any time if there was something wrong with the window. |d. The salesperson didn't follow with us until end of Dec to see what have we decided. |d. Overall we didn't feel comfortable with the quality and service that we might get. |

Rating CategoryRating out of 5
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$15,000

Response from Window World Of Atlanta
Thank you for your review. Although you did not choose Window World for this project, please keep in mind we offer other products for your home as well. We have earned JD Power and Associates highest in customer satisfaction for two consecutive years and the Good Housekeeping seal of approval by delivering the very best in value and service to our customers. I understand Jerry spoke to your husband at the initial consultation and your husband explained that you were still shopping around and waiting on other quotes. Our company was founded on honesty and respect for the customer, therefore we do not inundate our customers with high pressure sales tactics or numerous call backs. We apologize if contacting you in December seemed too long of a span of time or inconsiderate on our behalf but is simply not the impression we intended. Feel free to contact us if you have any questions or are interested in learning more about our door systems, siding, gutters, or blown insulation. Thank you again for time and consideration.

Harriet M.
09/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Installed new windows

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill H.
08/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: Replaced two windows in my rental property. Had to board up window for 6 weeks while windows were manufactured. Of course they were SINGLE pane but they were installed properly and look good. I would use again for the same type job SINGLE PANE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

NANCY B.
07/2014
2.0
replacement windows
  + -1 more
unknown
Description of Work: Worst experience ever! They set a time to come and didn't come and didn't call until after the time they were suppose to be there. My husband had to take a day off work to be there and they didn't come and called late in the day to say he didn't think he would make it but would keep us appraised of the situation. Never heard another word. Called the fellow who sold us the windows and he made some calls and said they would be there the next morning......didn't come and didn't call. I called and told them someone needed to be there or I wanted my money back. I also called the man who sold me the windows again and he said the man that told me they would be there was the man who did the scheduling. They had no concern that we knew nothing as they didn't bother to call and say that the job they were on the day before was still going on and they might not even be there on the second day promised. The guys who showed up were very unprofessional. He told my husband how we were costing him money. There was a problem with one of the windows and the installer had to come back and he again told my husband how we cost him money and he said he was no longer working for Window World but he had to finish our job to get paid. No one ever came to check on the windows to see if the job was done correctly. I would not recommend them to anyone unless you have a very high stress tolerance level. VERY UNPROFESSIONAL COMPANY!!!!!!! |

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Response from Window World Of Atlanta
Good Morning Mrs. [member name removed], I want to apologize on behalf of Window World for your experience. Window World of Atlanta has experienced phenomenal growth over the past 6 months and with this growth has come growing pains. We are a family owned and operated business and customer service is our #1 priority. Our Atlanta store is the largest in the US and is in and out of 50,000+ homes a year. Our goal as a team is to take the utmost care of every single homeowner no matter the size of the job. It looks like this is a case where we didn't follow through with our promise. I would love the opportunity to speak with you at your earliest convenience and learn from your experience how we can improve our communication and customer service. Thank you, Stefan Edwards

Mike C.
06/2014
4.0
replacement windows
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Terriann N.
04/2014
4.0
replacement windows
  + -1 more
unknown
Description of Work: They replaced all the windows in my home that was built in 1948. They had to come back out and redo some of the trim work around some of the windows. Some were not done correctly the first time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

robin S.
04/2014
5.0
replacement windows
  + -1 more
unknown
Description of Work: Had 20 windows replaced and the outside wood trim wrapped in vinyl. Window World called and was able to come even earlier than we had originally scheduled. Two workers showed up around noon and were totally finished, cleaned up and gone by 6:00. The cost was about half of two other companies that we had contacted. Very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Darrell S.
11/2013
2.0
replacement windows
  + -1 more
Windows
Description of Work: I used Window World Of Atlanta

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$6,000

Ilga Y.
02/2013
5.0
replacement windows
  + -1 more
unknown
Description of Work: We had three windows installed. Old window frames and windows were removed and carted away. New frames and windows were installed. The new windows look great. It took about 6 weeks from contact to installation which seemed a bit long. The job got done nicely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$800

Contact information

2125 Corporate Dr Ste 101, Marietta, GA 30067

www.windowworldatlanta.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Doors,
Gutters,
Garage Doors,
Siding

FAQ

Window World Of Atlanta is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Window World Of Atlanta accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World Of Atlanta offers free project estimates.
Yes, Window World Of Atlanta offers eco-friendly accreditations.
No, Window World Of Atlanta does not offer a senior discount.
No, Window World Of Atlanta does not offer emergency services.
Yes, Window World Of Atlanta offers warranties.
Window World Of Atlanta offers the following services: Window replacement, vinyl siding and soffit, patio and entry doors, storm doors, garage doors, gutters and leaf protection system, shutters, columns

Contact information

2125 Corporate Dr Ste 101, Marietta, GA 30067

www.windowworldatlanta.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM