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Snappy Services

Plumbing, Heating and Air Conditioning, Electrical,

About us

Snappy Services is Metro Atlanta's single source for all the home services you may need, like electrical, plumbing, drain cleaning, heating, air conditioning, insulation and energy audits to lower your energy consumption. Snappy is part of the SolvIt family of companies in business for over 85 years. So for everything from replacing a water heater, to hanging a light, electrical panels, installing a new air conditioning system or furnace, even unclogging a drain or sewer, Snappy does it all with just one call. Most important is Snappy offers 24 hour service and the best warranties and tune ups of your HVAC systems in the industry, scheduled on your terms, not ours.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Electrical, Plumbing, Drain Cleaning, Heating, Air Conditioning, Water Conditioning, Indoor Air Quality, Insulation, Energy Audits, Home Performance

Services we don't offer

New Contruction, Window Air Conditioners

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.4271 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
15%
3
9%
2
4%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.6
responsiveness
4.7
punctuality
4.6
Showing 51-75 of 271 reviews

Kelly C.
09/2013
5.0
plumbing
  + -1 more
Arrived on time, went about his business and did what we needed. Very friendly and professional. Would use again.
Description of Work: Fixed leak in a pot-filler over our stove. Also un-jammed a garbage disposal unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Snappy Services
Thank you for taking the time to post a review on your experience with our company, along with allowing us the opportunity to earn your business! ~Management~

Bob Z.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
The tech spent about an hour testing/cleaning the Air and Heat. He also installed a new filter. This is the second time Snappy came out to inspect the HVAC. I would recommend their services as I am very satisfied.
Description of Work: With the purchase of a new air conditioner I got a year of free maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Snappy Services
Thank you for the continued business along with purchase of our service agreement. See you in the fall when we return to perform tune-ups on your heating equipment. ~Management~

Paul B.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Was available and arrived on time. Discovered that the blower had burned out, but was under warranty. Ordered replacement (which took 3 days to arrive as this was a Friday). Promptly replaced unit when it arrived. Service person was very polite, and professional. I did end up buying a service contract as that eliminated (or offset) some visit charges.
Description of Work: Replaced main HVAC blower (which turned out to be under warranty)

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Snappy Services
Thank you for the business as well as the purchase of our service agreement. Keep in mind that motor comes with a lifetime warranty for as long as you keep your service agreement active. That's parts and labor! Thank you for taking the time to share your experience with our company. ~Management~

Becky & Rick G.
09/2013
5.0
electrician
  + -1 more
Quality of work was top-notch, but pricey. The technicians are very professional and they have a simple pricing system. When we had an issue for another item we had installed, their service was very prompt to get the issue resolved and the technician helpful.
Description of Work: Installed outlets and associated breakers in our un-finished basement Installed 220 outlet in our bathroom for new air tub

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,250

Taisha G.
09/2013
4.0
heating & air conditioning/hvac
  + -1 more
Called Snappy to check out an A/C system that was not cooling. The technician stated that the A/C was completly drained of freon and needed 4 pounds. Since this was a recently purchased home and we had not had the A/C serviced, I believed him. He filled the A/C unit which promptly leaked all the freon out the next day! I called and the owner gave me a maintenance contract for my three A/C units for no charge. Even though I had to eventually get the A/C unit replaced due to the large leak, Snappy did make good on the money I spent for the freon.
Description of Work: Fill up AC with freon.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kathryn B.
09/2013
4.0
ceiling fans
  + -1 more
The technician was nice and punctual......perhaps not the most talkative though. He didn't seem that interested in selling me any business. We also had to pay a service call fee of $29.95 which will be applied to any future service we use.
Description of Work: We were interested in having ceiling fans installed, so we bought the big deal thinking it would be a good use for this. Unfortunately one ceiling fan installation was going to be $250, so we won't use it for that. I am sure the work would have been good but I believe it can be done for a lot less. Hopefully we can find something reasonable to use the big deal.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carolyn E.
09/2013
5.0
plumbing
  + -1 more
Their service turned out fine. I liked that they completed the work they started and I have not had any problems since. They were on time and professional. They also completed the work in a timely fashion.
Description of Work: I had them re-seat two of my toilets on seperate occasions. I called them because I had an odor coming out of the tub, he said it was because the tub had not been used in a long time. He was right, we ran the water a few times which made the odor go away.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Karen T.
09/2013
4.0
plumbing
  + -1 more
It was a fine experience. They were prompt and courteous. They did have to come back and fix the shower valve because they did not cut it short enough the first time. They did come back quickly to fix it.
Description of Work: They cut off a pipe for the oven along with cutting off a shower valve.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rodney M.
09/2013
5.0
plumbing
  + -1 more
Everything turned out fine. I have used them a few times. I like that they are dependable. The quality of their work is great.
Description of Work: They did some plumbing work on my rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
08/2013
5.0
ceiling fans, electrician
  + 0 more
Everything went fine. The person was very experienced and had been doing this type of work for over ten years. When he took out the old ceiling fan he noticed the junction box in the ceiling had the wrong screws in it, so he went and got the correct screws so he could properly install the new fan over the junction box. He was running late because he was stuck on the other side of town, he called to tell me this and stayed late to make sure I got the time I paid for.
Description of Work: He installed a ceiling fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Charley B.
08/2013
5.0
plumbing
  + -1 more
This was my first time working with them but I purchased an annual service contract with them. The technician was very pleasant.
Description of Work: I purchased a deal for $75 for $150 in plumbing, electric or HVAC services. They did plumbing services for me including installing a drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Tenille P.
08/2013
5.0
plumbing
  + -1 more
I called and 3 hrs later a Plummer came out check things out and 1 hr later the service was completed. Service was quick, efficient and very professional. I'm very happy.
Description of Work: Fix toilet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Patrick S.
08/2013
5.0
electrician
  + -1 more
It was an Angie's List Big Deal that I purchased. I just paid the price of the Big Deal. They're excellent. They knew what they were doing and they have just good competent service. I would recommend them again. I thought they were very reasonable.
Description of Work: Snappy Electric Plumbing Heating & Air installed a whole house surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Manuel R.
08/2013
2.0
electrician
  + -1 more
Do not procure any Angies list cupon prior to receiving a budgetary from the contractor. It is a scam. Suggestion: Angies List should remove all none returnable cupons from its site.
Description of Work: Replace attic motor fan & thermostate switch

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$700

Response from Snappy Services
We always recommend that consumers purchase the coupon after having projects priced by any contractor. The coupons are also refundable, we have had allowed for many to be refunded for all kinds of different reasons like price, work required not related to our services, minor repairs made that were under the coupon value etc. etc.. In your case the insurance was covering the work so we advised to hold on to the coupon for a later date or get it refunded. We appreciate the business and the review and were also glad to see that you purchased our service agreement out of pocket because the insurance company would not cover with the repair bills. As for your concerns with pricing, the amount of work performed in your attic that pertained to the attic fan replacement and corrections to the circuit that supplied power to the unit pricing was more than fair. You approved the price before we started after we explained what we would be doing and it did not change throughout the project outside of the $149 you paid for our service agreement. Feel free to contact us to discuss and we appreciate the feedback as well as the business. ~Management~

Nicole S.
08/2013
1.0
plumbing
  + -1 more
The plumber quoted me triple the standard price of changing out the garbage disposal. He then gave me a quote of $150 to change the flapper in my toilet!!! Ha! What a rip off!! I found another plumber (G Force Plumbing) to do the job a lot cheaper. I feel cheated by purchasing the $75 deal when the plumber quoted me such outrageous prices I couldn't afford to get the work done. Do yourself a favor and do not purchase this deal from Snappy!
Description of Work: I purchased a $75 Big Deal for $150 in plumbing services from Snappy. The plumber came to my house and gave me a quote for a new garbage disposal.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$75

Response from Snappy Services
I sorry to hear you were unhappy with your experience with our company. I am also unsure of the flapper quote as it is not reflected in our system and typically a minor repair that's done at no charge during inspections of our service agreement customers. I'm not sure what type of warranty you received but your quoted price include the lifetime warranty which includes parts and labor. This means if the disposal goes bad in 4 years we cover the labor and parts at NO CHARGE. We can not provide the best warranties at the cheapest prices. However it looks like Jack did not provide another option which is about $149 less so I do apologize. As for the coupon it is refundable so all that you would be out is your time. We appreciate the opportunity to earn your business as well as the feedback. ~Management~

Ed K.
08/2013
5.0
electrician, plumbing
  + 0 more
Great price and good introduction to Snappy. The technician was delayed by traffic and informed me he would be running late and as it turned out arrived earlier than scheduled I thought he was very professional and I intend to use their services in the future starting with their twice yearly HVAC inspections. They charge by the job not hourly and do not charge for a service call. And they are available 24/7 and don't charge overtime if they are needed on the weekend.
Description of Work: Snappy installed a whole house surge protector.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Snappy Services
Thank you for the business and the report! We were excited to hear that you wanted to sign up for our service agreement when your existing plan expires in the fall! We are glad to have you on board and look forward to working with you in the future! I will pass along the compliments to Jody(your service electrician)~ Management~

Earl T.
08/2013
1.0
electrician, plumbing
  + 0 more
I called to get an estimate for plumbing and electrical services for a new deck/jacuzzi I'm having installed and after taking down all my information the person said there was $29.95 service fee to get someone to come out and give an estimate. They said this would be waived if I accepted the service, but on a big project who knows what their estimate would be. I had to decline. I might use them for one of their big deals, but not to just get an estimate.
Description of Work: I was just requesting an estimate for services.
Rating CategoryRating out of 5
$29.95

Response from Snappy Services
Thanks for the feedback, but because of fuel cost we cannot offer free estimates. We do not have salesman that work for the company as all of our service technicians provide pricing. You will find that most companies have a trip charge that varies in cost, and ours is very competitive. We also credit towards work performed which others may or may not allow. We hope your project turns out great and that you find the right contractor for the job. Thanks for the report! ~Management~

Annette F.
08/2013
5.0
plumbing
  + -1 more
I didn't have to pay because we already had paid for the yearly agreement. It was good experience. They are very professional, knowledgeable and he checked the faucet for leaks or connections. I would use them again in the future.
Description of Work: I used Snappy Electric Plumbing Heating & Air yesterday for plumbing inspection because we bought yearly agreement for them to come and check electrical, plumbing and furnaces so they do that for fee and then we just find out the day we did the home search.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Annette F.
08/2013
5.0
electrician, plumbing
  + 0 more
The service turned out great. They have done different things, but they were here yesterday. We bought yearly service agreement with one of the free service included checked up plumbing. I would recommend them. I would use them again.
Description of Work: I used Snappy Electric Plumbing Heating & Air Big Deal purchase about two months ago for surge protection. He offered an maintenance agreement to check for plumbing, electricity and air conditioner and furnaces so we agreed to that and purchased that agreement for yearly check ups.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Lisa G.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
I have used these guys in the past and will continue to do so in the future. Through my service agreement there are no fees to come out for any trade and to my surprise they honored even on a Saturday. Our A/c quit working that morning and they were out by lunch time to repair the unit. It was the same guy that did my spring tune-up and it was a repair that he recommended at that time. Apparently it was an electrical component that was not up to "specs" and he warned me at that time it wouldn't last much longer. Had it been a hot summer it would not have lasted this long according to him. Either way he was extremely polite and even turned down a tip. With my agreement I receive a lifetime warranty on the part and once again I was completely satisfied with his service!
Description of Work: Repaired A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Snappy Services
We really appreciate your continued business as well as your referrals! Weekends are typically when most household issues occur so it good to have a go to company you can trust; in your case Snappy:) We feel our service agreements hold a great value and no after hours fees for any trades nights and weekends would be one of the biggest benefits. Because of the mild temperatures many a/c units and components that had little life left made it through the summer. That's why they are recommendations only and the preventative maintenances are so important for your heating and air equipment. We can find issues before they cause a breakdown giving you time to prepare for the cost or taken care in the spring to avoid the nuisance of going without AC. In any case we appreciate your continued business with all trades over the past few years and look forward to seeing you in the fall for you heating tune-up! ~Management~

William G.
08/2013
5.0
drain pipe, electrician, excavators, wells
  + 2 more
The people who usually did the work could not have done a worse job. The line was supposed to be buried at least 18 inches underground and it was about an inch to maybe an inch and a half max. They also used the wrong sized wire. They put a number 14 wire on a 20 amp breaker and did so much wrong that I had to have somebody come in. Finally the pump went out and I had them come in and do it all right. The fellow who did it rented a ditcher and put the wire in deep like it should have been in the first place. They put a box out there that would let me know if a pump failed and a lot of things like that which should have been done in the first place but never was. They did a good job. It ended up being $900 because it was quite a bit of work that he had to do.
Description of Work: I purchased a $75 Big Deal for Snappy Electric Plumbing Heating & Air. They came over and put in an electrical line for a new pump in my septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Response from Snappy Services
We see these situations a lot, especially when plumbing, electrical, or HVAC work is done by independent contractors or handyman outfits. This is why Angie's List is a great resource for homeowners because having a truck and tools does not qualify you for all projects. You want to make sure you find a company that honors it warranties and that will be there when repairs or installs may need adjustments or corrections. Price should never be the only deciding factor in choosing a contractor because you will get what you pay for in most cases. We appreciate the opportunity to earn your business and look forward to working with you in the future! ~Management~

Angela E S.
08/2013
5.0
electrician
  + -1 more
The electrician, Michael arrived at the scheduled time frame. He explained how the whole house surge protection work and how it would be installed in my electrical panel. Michael also explained the other services that this company offer. I was shock that he provided me with his ID and certification card. Michael was very polite and friendly. He truly provided me with excellent customer services. I was very pleased with the work and the job was well done!
Description of Work: I had a whole house surge protection installed at my home on 8/19/2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Snappy Services
We appreciate the purchase as well as review! We find the more we educate the customers on the services provide and options given the better feedback we receive. Michael has been with us for over 8 years and continues to provide some of the best service in the Atlanta Market. He is a valued employee and we will pass along this great review at our next weekly meeting. This is exactly what we ask of our service representatives and we enjoy hearing the great feedback!~Management~

Tracy S.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
We are closing on our house and per our inspection there were discrepancies in the upstairs air conditioner. He came out and checked everything and showed it was right on track where it should be. He was SO very nice and helpful. He didn't even wake my sleeping baby in going up into the attic 2 times, right next to his room! I was very pleased with the service and though we are moving out of town, I will call them if we need any services for our rental property in Smyrna.
Description of Work: Checked our system and repaired coiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Snappy Services
Thanks for the taking the time to post your experience with our company, I will pass along the great feedback to your technician John K! Hope your move goes smoothly and let us know if we can help on your rental home in Smyrna. Thanks again!~Management~

Lora M.
08/2013
5.0
ceiling fans, electrician, lighting
  + 1 more
I had an Angie's list coupon for $300 worth of Electrical services for $150. I had a Murano black glass chandelier that I needed it hung in the foyer of a house I just moved into. Then since they had their giant ladder there, I decided to get them to hang my big ceiling fan in the 2 story Great Room. Then they came back and replaced an attic fan. I also had them change out a dimmer switch. They took care of all my electrical needs in a very polite and professional manner. I would definitely use them again!
Description of Work: Hung chandelier Hung ceiling fan in 2nd story living room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Snappy Services
We appreciate the opportunity to earn your business while at the same time upgrading the lighting in your home. Items as simple as new ceiling fans, recessed lights, and lighting fixtures can make a huge improvement. it is great to hear you are happy with the finished product as well as the service provided! we hope to hear from you in the future! ~Management~

Victoria J.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I purchased an Angie's List Big Deal for this service and it was wonderful; they were fabulous. They came out two separate times and did the heating portion first. Then they came out in June to do the air conditioning portion. We also had them replace an outside faucet for us because we were so happy with them.
Description of Work: I used Snappy Electric Plumbing Heating & Air to inspect our heating and air conditioning system. They also did a plumbing inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Snappy Services
Thank you for the continued business and great report. We love to hear customers refer to our service as fabulous! :) we look forward to seeing you in the fall for your heating tune-up! ~Management~

Contact information

2200 Canton Rd, Marietta, GA 30066

http://www.snappyservices.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Electrical,
Lighting,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Ceiling Fans,
Drain Pipe Installation,
Handyman Services,
Home inspection,
Landscaping - Lighting

FAQ

Snappy Services is currently rated 4.4 overall out of 5.

Sunday: 12:00 AM - 12:00 PM

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Snappy Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Snappy Services does not offer free project estimates.
Yes, Snappy Services offers eco-friendly accreditations.
No, Snappy Services does not offer a senior discount.
Yes, Snappy Services offers emergency services.
Yes, Snappy Services offers warranties.
Snappy Services offers the following services: Electrical, Plumbing, Drain Cleaning, Heating, Air Conditioning, Water Conditioning, Indoor Air Quality, Insulation, Energy Audits, Home Performance
New Contruction, Window Air Conditioners

Contact information

2200 Canton Rd, Marietta, GA 30066

http://www.snappyservices.com

Service hours

Sunday:
12:00 AM - 12:00 PM
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM