Lightning Bug Electric

Very Good. No problems or concerns. The technician was very professional and answered my questions knowledgeably. The technician notified me of a problem, a switch inside would have to be on for the receptacle to work. I agreed to this, in fact prefer it that way. He then set about installing the receptacle, showed me how it works and cleaned up after himself. No mess was left. The technician told me about changes to the fire code regarding my smoke alarms and gave me an estimate. I declined to have that work done immediately but will be considering it for the future.

It went well. After purchasing the Big Deal online, I called to schedule an appointment. They were able to have a technician come out in one to two days. I scheduled the service for Wednesday morning. Unfortunately, it was raining quite a bit and at times pretty heavily throughout that day. Because of the rain delay, Josh, the technician, arrived in the afternoon on Wednesday. The office called twice to let me know about the delay. Josh called to let me know he was on his way. Once he arrived, he worked quickly and efficiently. He continued working even when it was raining outside. He put on the blue booties each time he came into my house, which I really appreciated. He completed the job in about 2.5 hours. The work space was cleaned up when he was done. He even sealed around the outlet boxes to prevent moisture from getting in.

Quick response to our phone call...was able to establish an appt window on the phone even after regular business hours which was so helpful. Advice we received, and the work itself was great and definitely kept our overall renovation on schedule. Work was done in an afternoon and we were all set.

Matt came early (which made me happy), saw exactly what was needed, fixed it, and even charged us less than what his price list said to fix it. Very professional and knowledgeable, and we plan on using them again for some installs in the near future.

I would say use them. They showed up on time and were very professional.

Called to get an estimate from the high Angies list rating; the person on the phone was kind and gave me a good estimate pending the home visit. When the technician arrived, a higher price was given to me. Then he called the office and respected the older price and even lower it to my request. The chandellier is a glass cilinder. When they were done installing it, I noticed many finger prints. The technicians clean it a little bit but were rushing and did not do a good job. I called the office after they left and promised to send someone to clean it. Two months later, I have not received a call from them. The job was done quickly but the rushing and not calling me back takes out the good impression. I will not use them in the future.

I purchased a 20 year old home that needed a new service panel and some other electrical work. Joey Bates performed the work, installing a new Cutler-Hammer panel, and also adding some extra dedicated circuits I wanted for the garage, and installing some can lights and a wall sconce. To say this guy works hard is an understatement-he worked until 8 or 9 PM on a couple of evenings, including Saturday, to get the job done. He also had some good ideas on lighting and troubleshooting circuits that were a problem. I would definitely recommend Joey and his company for future work.

I signed up for Angie's List primarily to find a decent electrician that did free estimates. I had a couple of companies to call and I called Lightning Bug first. They said they could have an electrician out that afternoon (wow). A few minutes later the rep called me back saying the electrician could be here in half an hour (even better). The electrician who showed up, Alan, was very high energy and friendly and seemed to really love his job. Looking over my list and eyeballing things to be fixed, he actually got excited when he discovered we had torn out our hot tub, because he could use the hot tub breaker to fix the double tapped breaker and therefore save me some money. Overall, he managed to explain how things worked, or didn't work, to someone who is completely clueless about anything electrical-related. He gave me what I thought was a reasonable estimate, so I had him do the repairs that day. After he was finished, he walked me through all the repairs he did and showed me what he had done.

Joey showed up on time. The service took time, but was well worth it. The wore booties on the carpet, cleaned up after themselves, and did a good job. Customer service was quick to respond to questions.

They were very good and professional. The guy who came out was very nice, punctual, friendly and knew what he was doing. He was courteous and introduced himself when he came in. He trouble shot the system really quick. He was extremely reasonably priced and did a good job of explaining what the problem was.

They were efficient, but expensive. They were very effective. They were clean and tidy. It was a high rent condominium and they were careful not to damage anything. I thought that $200 a light was expensive.

Job was done efficiently and expertly.

They were friendly, prompt and professional from start to finish. When I had a slight problem a week or so after the work was done I called and they set up a follow up appointment quickly and easily. They definitely displayed a "the customer is always right" attitude, which is hard to find these days and greatly appreciated!

I think the company itself is fine and the rates are reasonable. The technician that came to my house was a little strange but he did the work.

He explained what he was doing during the course of the work and what to expect, depending on what he found. Also reconnected loose wire in dimmer switch. Had some copper and some aluminum wiring, and he explained pros/cons.

A very good experience. We will use Lightning Bug again.

On the phone, they told me a service call was $29.95 and they I would pay for the labor. I thought that sounded reasonable. It turns out the ceiling fan had a loose wire. They were here for 30 minutes, and they charged me $208! When they got here, they told me the minimum is $208.50! I would have never agreed to have them come out for this price. I had gotten a quote from a different company for an hour's work for $150.

Mike arrived Saturday afternoon about 3:30. He stayed until about 9:30. Most of that time was spent trying to track down the GFI outlet and replacing the ceiling fan light kits. We had managed to hide the GFI outlet with a stack of boxes in the garage. We had no idea it was there. He was headed back to finish on Sunday, but it was snowing so bad, his boss sent him home. He was able to come back on Tuesday to finish up. He was very polite and professional and did a great job. We're very pleased with all the work he did.

They were very clear about when they were coming. If they were going to be late they would call and let me know, even if it was only fifteen minutes.

The whole experience went perfect. Problem was as suspected, a fuse, John replaced it and it was done in short order. He was to the point, spoke in understandable terms and fun to have as a guest in my home. I wish the price was lower, but that is reality. I don't pay someone for what they do, I pay them for what they know. And John knows what he is doing! I will only call them again and request John for any future work.

My whole house attic fan stopped working. Josh Rogers came and did a diagnostic for about $220 and determined that the motor was burned out. The part needed to be ordered, so we scheduled the repair for a few days later. He came back and replaced the motor, and now it works great. The charge was $616, but he took an Angie's List coupon, plus credited me for half the cost of the diagnostic, so the total was about $700.

Excellent! Terrence Amey was the technician. Very polite, made helpful suggestions, very professional. I will call them for my next electrical project. I even bought the Annual Valued Customer Protection Plan.

It all went very smoothly. This had been my second estimate for the work and I was prepared to have the work done unless the cost was higher than the prior quote(which was very high). The electrician was on time, polite and provided a quote promptly. With some discussion the job and cost was decided upon. The job needed an additional worker and some supplies, after a short time both men returned and proceeded to do the work. Everything was left clean and the work completed. I would recommend this company.

They identified the source of the short (outdoor lighting) but did not have the parts or equipment to be able to fix the short. We had to call a tree lighting team out to do the work.

I did not have them do the work the first time but this is who I will use in the future. He is very responsive and professional.