Coolray Heating & Air Conditioning

Duan lived up to the Coolray reputation. He was professional, quick and efficient!

Darren is a professional. He troubleshot the issue quickly and took pictures to show us the problem. He repaired the issue in a very timely manner. He was courteous and professional. Well done! Thank you,

Professional, compassionate, responsive, knowledgeable and efficient!

CoolRay is always excellent and never disappoints. 😀

The job went well. The technician was on time. Issues are explained without a sales pitch.

Matthew called ahead to advise us of his planned arrival. he was right on time, courteous, efficient and very professional -- all qualities we have become accustomed to in dealing with Coolray.

Nikolas was professional, knew his job, and had excellent customer service.

Coolray always does a good job. Very professional technicians.

Patrick, Dietrich & Jason did an excellent job installing my new a/c unit, evaporator coil, plenum & dehumidifier. They left the job areas nice & clean. They were knowledgeable and helpful. I would recommend Coolray and these technicians.

Absolutely fantastic job completed by Brandon and Eric. Both were professional, courteous, and communicative throughout the day.

We’ve been a customer since 2017 and this was our first issue with CoolRay. During the semi-annual maintenance inspection, the technician uncovered an issue that should have been detected earlier. I complained to the company and they sent Brad, one of their supervisors, out to inspect. Brad confirmed the problem and told me what he would do to fix it, at no cost to us. Brad completed the work yesterday. He went above and beyond what I expected, thereby saving me as a customer for his company. He, like the other representatives I’ve met over the years, is professional and a pleasure to work with.

Part was installed and now I have heat.

Excellent on time service as always and very experienced Technician: Darren Mann

William was great to work with, knowledgable and explained what was happening in terms I clearly understood.

Tyreek had to go pick up the unit and returned same day. He had the system up and running in no time. So grateful it was done before the freezing temps.

They solved the wiring problem that had not been fixed by Comfort Shield, who apparently charged me $300 to manually shift a reversing valve but didn't address the real issue

Yea, he was efficient and knew what he was doing. Also, he was very nice and polite!

Once again, excellent service from a very professional and efficient technician. We are highly satisfied with the company and its personnel and have been since day one.

Excellent ! Everything explained and I am very pleased. Thanks to Karim.

Haven't started but will likely go with this provider.

Komla was very professional and meticulous in performing our services. I had full confidence in his abilities. He was kind enough to take photographs of our attic, where I suspected that we had wildlife "visitors" and confirmed my suspicions. I called our exterminator to remove the creature and perform removal and exclusion, thanks to Komla!

Coolray service is always on completed on time and done well.

John, the service tech, spent the necessary time to diagnose the problem. He had to dig deeper than the obvious. He ordered the required parts and followed up by installing them efficiently and professionally.

We hired CoolRay, about 10 years ago in another home, and had exceptional service. Needing and trusting only CoolRay, we scheduled for a looksy for our current home and found that the coils and condensers were shot (only 7 yrs young). We went ahead and purchased new units, they installed next day with AWESOME techs, and all is perfect. I have recommended them to friends, also having exceptional service, and will continue to. Call Joshua B. (770) 421-8400. °Great custy service °the Install techs were respectful of our home, professional and friendly, really cared about what they were doing, and I loved their laughs😉 °the Product was changed last minute, but they stand behind them for replacement, servicing, exchanges which are included in our contract. (They will service twice a year to make sure everything is running perfectly or make it perfect) °Overall, I highly recommend them!

Coolray technician, Mr. Long, treated me with courtesy and left no stone unturned in servicing my system for both the colder weather and heat of summer. He was patient and articulate in explaining how to keep utility costs down.