Coolray Heating & Air Conditioning

Description of Work: We did not use this provider but they were very professional in there presentation.

Description of Work: New AC system

Description of Work: The technician came out and pinpointed the problem immediately. Replaced the capacitor, added freon and reinstalled some circuit connectors. My a/c is blowing snow! Thanks.

Description of Work: We've used CoolRay to perform our "checkups" on our furnace and air conditioner. Very professional. We could probably find a cheaper service, but their good work keeps us calling them back.

Description of Work: Coolray was to extend duct work for an addition. They did but in the wrong location for 2 of them and had to recut. Also when I called for the inspection it turns out they never did get it permitted after I was told that it was all ok. Still not inspected (4/4/14). I will say that they were here on time and the price was nice. Luckily I am not in a hurry!

Description of Work: I signed a hv/ac service contract last year and they have serviced the hvac systems in the house to keep us warm during these cold, cold days.

Description of Work: Install 2 complete HVAC systems

Description of Work: .

Description of Work: Lightning wiped out existing a/c. Called about Coolray and Mr. Plumber took the prize, in presentation, thoroughly ckg. about for mishaps w/electrical wiring, etc. They completed requirements of installing new system, staff (service individuals were 'johnnie on the spot' with any assistance in operating system).

Description of Work: Installed my Nest thermostat. I especially liked how easy it is to make an appointment. The tech who came out was friendly and professional.

Description of Work: Both master plumbers who came to give estimates spent a lot of their time helping us decide how to proceed with plumbing project and gave very good practical suggestions. The only reason we did not use this company for the plumbing remodeling project was the price. We did sign up for the "sister" company for the service contract on our Heating and AC equipment. We found the professionalism to be exactly what we had hoped for.

Description of Work: We used Coolray and Mr Plumber for plumbing services. We have a contract with them so they come regularly for maintenance.

Description of Work: Semi annual scheduled maintenance

Description of Work: These folks came out for a service call to my home. Overall my technician was great. He cam out for a quick service call, replaced a few parts and had my furnace running in no time flat. He wasn't overselling or pushy, when he was selling a full year service agreement. Great professionalism and courtesy. I would use this company again.

Description of Work: Our air conditioning appeared to be functioning poorly in the middle of July, when it was very hot. We tried a number of other companies, all of which told us that they couldn't come out for several days. We did not want to spend several days in an un-air conditioned house in Atlanta in July, so we kept trying and found Cool-Ray. They came out the day after we called, fixed the problem and checked everything out. We have not had any other problems since. We actually bought their HVAC service plan.

Description of Work: Diagnosed problem with air conditioning quickly and efficiently, even though it's a condo and the exterior unit was hard to find. Traced the problem to spliced wires that had been improperly protected. Weather had caused the wires to short out intermittently.

Description of Work: General checkup of air conditioning system.

Description of Work: My upstairs air conditioning stopped working... no cooling at all. I was under an annual maintenance contract with this company as I had once served on a board of directors with its founder, Ray Fussell. I do not know the current owner. I was advised that my compressor had died and was in need of a new system. Due to the time of year I decided to wait until spring. This spring I contacted other companies for the purpose of geting a competitive bid on the work. The first to come evaluate the work and make a bid quickly determined that my compressor was just fine. All that had happened was my thermostat needed to be re-set; it had stopped communicating with the A/C unit. No charge for this diagnosis, just a small charge for a re-fill of refrigerant for two units. I am advised that many of the larger companies pressure the service technicians to recommend a new replacement system. Although I don't know if that was the case with CoolRay, I am most disappointed with the errant diagnosis and potential cost had I not gotten another opinion. The ultimate work was done by someone I found through the web-site Service Magic.

Description of Work: They come out twice a year for Spring and Fall maintenance.

Description of Work: They did some repair work to the A/C.

Description of Work: They came to look at one of my furnaces that was not working. The technician determined that the motor needed to be replaced. Since that is covered under my homeowners warranty, I had to contact them before any work was done. A different contractor ended up doing the work. Although I had a coupon for a free service call, the technician said it did not apply because no service work was done. I had to pay for the visit, $79.00.

Description of Work: REPLACED FURNACE & REPLACED FAN IN CONDENSER.