Coolray Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Air Duct Cleaning,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Coolray has served the Atlanta metro area since 1966 and offers professional heating, air conditioning, plumbing and electrical. We base our business principles on people helping people with honest, dependable service backed by our peace of mind warranties and guarantees ensuring your 100% satisfaction. 350 employees. No subs. Charges a flat rate. Senior Discount on Service Repairs only, cannot be used with other offers.

Business highlights

58 years of trusted experience
LGBTQ+ Friendly
Se Habla Español
Emergency Services Offered

Services we offer

Heating & Air Conditioning Services, Plumbing, and Electrical.

Services we don't offer

Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.81,240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1201-1225 of 1240 reviews

Lori M.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Switching from propane back to Natural Gas. Major hassle, requiring a county permit. Mr Plumber had to take care of that and was at the house several times over a week time span, also professional and courteous. Cool-Ray is converting heater and have been out twice and could not do anything because of the permit situation, never upset and always professional about rescheduling.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Coolray Heating & Air Conditioning
Thank you for taking the time to write this review. Sometimes dealing with permits can be challenging but we are always glad to work with our customers to get the task completed. We appreciate your business

Catherine G.
07/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Coolray Heating & Air Conditioning
We appreciate your taking the time to write this review and appreciate the confidence you have placed in Coolray/Mr. Plumber. Our website is a good source for valuable information- Thank you for your business

Cindy D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced two A/C units and furnaces. Very professional and great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Coolray Heating & Air Conditioning
Thank you for taking time to write your post. We will continue to work to maintain your confidence. We appreciate your business.

JJ F.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Hot water heater failed and needed to be replaced quickly. Coolray had replaced AC unit many years ago and did a great job so reached out for this job as well. They quickly came out and arranged the replacement. They had to upgrade code issues due to the previous Hot Water Heater being installed decades before. They were very good and we would reach out to them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,258

Michael C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

Gowri C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Our upstaris A/C stopepd working. Called the Coolray and sceduled the repair. They came and diagnozed that th fan motor was burnt, and they replaced it promptly to have the A/C workign again. They are very professional in their approach and reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Response from Coolray Heating & Air Conditioning
We appreciate your business and your taking the time to write this post. We will continue to provide you with the very best service and look forward to serving your needs. Please look at our website you will find some good information. Again, thank you.

norman J.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We did not use this provider but they were very professional in there presentation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Marcia H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Coolray Heating & Air Conditioning
Thank you for your post-we look forward to serving your cooling, heating and plumbing needs. We appreciate your business.

TERI P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: New AC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Rodney B.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician came out and pinpointed the problem immediately. Replaced the capacitor, added freon and reinstalled some circuit connectors. My a/c is blowing snow! Thanks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Elizabeth & Beth N.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We've used CoolRay to perform our "checkups" on our furnace and air conditioner. Very professional. We could probably find a cheaper service, but their good work keeps us calling them back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
We appreciate the time you took to post this review and your continued business. It is our responsibility to provide you with the very best cooling; heating and plumbing service and we are committed to continue to do this. Thank you for your business.

Charles A.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
Thank you for your response. We will continue to work and provide you with the very best services available. We appreciate your business.

Eric P.
04/2014
2.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: Coolray was to extend duct work for an addition. They did but in the wrong location for 2 of them and had to recut. Also when I called for the inspection it turns out they never did get it permitted after I was told that it was all ok. Still not inspected (4/4/14). I will say that they were here on time and the price was nice. Luckily I am not in a hurry!

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$1,100

Response from Coolray Heating & Air Conditioning
We appreciate your post and apologize for the inconvenience this has caused. Obviously, there was a miscommunication as we marked your file that there were some things you were finishing up before we were to get the inspection. Our permit was applied for on March 31, 2014 and we have called you this morning to get with you regarding this inspection. We will actually call the inspection in but it requires you to be home the day of inspection. It is our goal to provide excellent service for our customers so when we make a mistake, we work to resolve quickly. I am happy to offer you a free 1 year maintenance agreement for your heating and cooling system as a gesture of our goodwill. I will call you to discuss further. We do appreciate your business.

Angela F.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
I am very happy with them.
Description of Work: I signed a hv/ac service contract last year and they have serviced the hvac systems in the house to keep us warm during these cold, cold days.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
07/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent
Description of Work: Install 2 complete HVAC systems

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,500

Response from Coolray Heating & Air Conditioning
Thank you for posting your review. We know that having your a/c units installed is a very large investment and we are grateful that you chose Coolray/Mr. Plumber. We look forward to serving you in the future. Again, we appreciate your business.

terri L.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Sylvia G.
04/2013
4.0
heating & air conditioning/hvac
  + -1 more
Systems working fine.
Description of Work: Lightning wiped out existing a/c. Called about Coolray and Mr. Plumber took the prize, in presentation, thoroughly ckg. about for mishaps w/electrical wiring, etc. They completed requirements of installing new system, staff (service individuals were 'johnnie on the spot' with any assistance in operating system).

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$5,700

Response from Coolray Heating & Air Conditioning
Thank you for taking the time to post this review for the work we provided for you in 2011. We look forward to hearing from our customers and review each comment with great care and concern. It is our desire to ensure that every customer is delighted with our service. We look forward to being your cooling, heating and plumbing service provider. We appreciate your business.

Sharon S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed my Nest thermostat. I especially liked how easy it is to make an appointment. The tech who came out was friendly and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephanie M.
04/2013
5.0
heating & air conditioning/hvac, plumbing, home remodeling
  + 1 more
Very good experience.
Description of Work: Both master plumbers who came to give estimates spent a lot of their time helping us decide how to proceed with plumbing project and gave very good practical suggestions. The only reason we did not use this company for the plumbing remodeling project was the price. We did sign up for the "sister" company for the service contract on our Heating and AC equipment. We found the professionalism to be exactly what we had hoped for.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Coolray Heating & Air Conditioning
(deleted member name), we appreciate your post and thank you for the opportunity to give you an estimate for your needs. We look forward to serving you in the future and trust that you will continue to be delighted with Coolray/Mr. Plumber. Again, thank you-

Erica Q.
10/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Barbara S.
07/2012
5.0
heating & air conditioning/hvac
  + -1 more
They do a really good job.
Description of Work: We used Coolray and Mr Plumber for plumbing services. We have a contract with them so they come regularly for maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brett S.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
good experience
Description of Work: Semi annual scheduled maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Coolray Heating & Air Conditioning
We really appreciate you taking the time to let us know how we do for you. Short and sweet-- but definitely gets the point across, and that's what we like to hear. We want every time we come to your home-or any ones- that you/they feel like having us there was a "good experience". It's always a hassle to wait at home for any service person, and once they are there, you don't know what your experience will be. That's why it is so important to us that people let us know how we are doing so we can make sure every experience with us is a good one! We thank you so much for your review and your business - have a great day!

Eduardo C.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great experience overall.
Description of Work: These folks came out for a service call to my home. Overall my technician was great. He cam out for a quick service call, replaced a few parts and had my furnace running in no time flat. He wasn't overselling or pushy, when he was selling a full year service agreement. Great professionalism and courtesy. I would use this company again.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$110

Response from Coolray Heating & Air Conditioning
Thank you very much for taking the time to post. It is so important for us to get feedback so we know the areas we need to improve on and what we are doing right. It is the only way we will reach our goal of providing EVERY customer with "world class service". I noticed you gave us a C on pricing. I can understand that. We want to provide the best, and sometimes that translates into more overhead which of course figures in to our pricing. We are not the cheapest HVAC/Plumbing company in the metro area, but we are one of the biggest and best. We go out of our way to provide great service. And should a mistake happen on our part- we will get it taken care of with priority service. There's no searching for someone to get back out-we have been here 45 years-we're not going anywhere! Each technician is expected to explain our maintenance agreement to each customer. It's a fine line the techs walk when presenting our maintenance agreement to customers. They want to make sure the customer knows about it because a lot of people don't realize they should maintain their systems-I didn't before I worked here. But at the same time the tech doesn't want to make the customer feel pressured into doing anything. We are there to diagnose a problem, give you the possible fixes so YOU can decide what is best for you. Not to make anyone feel pressured into doing anything. It sounds like the tech that came out for you did it just right. That's what we like to hear!! Thank you so much for your business. We really appreciate you.

Stacy W.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great. See above.
Description of Work: Our air conditioning appeared to be functioning poorly in the middle of July, when it was very hot. We tried a number of other companies, all of which told us that they couldn't come out for several days. We did not want to spend several days in an un-air conditioned house in Atlanta in July, so we kept trying and found Cool-Ray. They came out the day after we called, fixed the problem and checked everything out. We have not had any other problems since. We actually bought their HVAC service plan.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Coolray Heating & Air Conditioning
Thank you so much for taking the time to let us know how we did for you. We are trying so hard to make the changes we need to provide every customer with world class service. Thats why our office is staffed from 7am until 12am 7 days a week. We extended our hours to get more customers quickly taken care of and to be able to get there when others can't. It's great that you decided to take advantage of our maintenance agreement perks and decided to sign up. Alot of people don't realize that just like your car needs to be maintained to perform at its best, so does your heating and air. And with the discounts and priority scheduling you get with the maintenance agreement -it makes great sense!! We really appreciate your business and look foward to being your HVAC company of choice. Thank you, and have a great day!

Diane M.
07/2011
5.0
heating & air conditioning/hvac
  + -1 more
Great.
Description of Work: Diagnosed problem with air conditioning quickly and efficiently, even though it's a condo and the exterior unit was hard to find. Traced the problem to spliced wires that had been improperly protected. Weather had caused the wires to short out intermittently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Coolray Heating & Air Conditioning
Thank you for taking the time to post about your experience with us. We tell our technicians to take their time on calls, get to the root of the problem. Sometimes it may take longer than we initially think to find and repair a problem, but were gonna find it! Thats what is so great about our flat rate pricing-once we give you a price for a specific job-thats what it will cost. We sure appreciate your business!

Contact information

1787 Williams Dr, Marietta, GA 30066

https://www.coolray.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
GAREGCN209509
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Air Duct Cleaning,
Appliance Repair,
Water Heaters,
Electrical,
Drain Cleaning,
Natural Gas Lines,
Insulation,
Sewer Cleaning,
Energy Efficiency Auditing,
Drain Pipe Installation

FAQ

Coolray Heating & Air Conditioning is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 10:00 PM

Monday: 7:00 AM - 10:00 PM

Tuesday: 7:00 AM - 10:00 PM

Wednesday: 7:00 AM - 10:00 PM

Thursday: 7:00 AM - 10:00 PM

Friday: 7:00 AM - 10:00 PM

Saturday: 7:00 AM - 10:00 PM

Coolray Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Coolray Heating & Air Conditioning offers free project estimates.
Yes, Coolray Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Coolray Heating & Air Conditioning offers a 10% senior discount.
Yes, Coolray Heating & Air Conditioning offers emergency services.
Yes, Coolray Heating & Air Conditioning offers warranties.
Coolray Heating & Air Conditioning offers the following services: Heating & Air Conditioning Services, Plumbing, and Electrical.
Duct Cleaning

Contact information

1787 Williams Dr, Marietta, GA 30066

https://www.coolray.com

Service hours

Sunday:
7:00 AM - 10:00 PM
Monday:
7:00 AM - 10:00 PM
Tuesday:
7:00 AM - 10:00 PM
Wednesday:
7:00 AM - 10:00 PM
Thursday:
7:00 AM - 10:00 PM
Friday:
7:00 AM - 10:00 PM
Saturday:
7:00 AM - 10:00 PM