Casteel Heating & Cooling, LLC

I really received the 5-star treatment. My technician Edgar was prompt, incredibly professional, and went out of his way to be helpful and informative. It's service like that which makes me a loyal customer!

The person did a very good job. The price was high though. However the technician was a 5 star.

Excellent service!

On time, on budget and above all great customer service

Our problem turned out to be a quick and easy GFCI wiring problem. I didn't receive (or ask for) a written estimate prior to the work. Less than 10 minutes of work, $134, an hour of salesmanship trying to get us to replace our fuse box.

Great service and really friendly people! Highly Recommend Casteel

The services were excellent. I will use them again on any future electric projects.

Great - came right out, knew what they were looking for, corrected the problem without wasting time and charged a fair price for the work.

Just a small job to replace exterior light and add new bulbs to security light. Casteel is a well run company with good electrical service.

No problems. Quickly assessed problem and completed job. Can't ask for more. Thanks.

Arrived on time; called ahead. While the charges for the work seemed a little excessive, he was efficient about getting the work done quickly and expertly.

Ready to do work the same day!

Joel did a great job. He corrected all the problems and kept me informed along the way. I will definitly call him if I have other problems.

Hung a chandelier 18 feet ceiling

Great customer service. very friendly technician. highly recommended.

Quality work!

Casteel always does a great job!

they were good

Professional, friendly, fast.

I had a best experience with a great service hiring electrician from Casteel Heating & Cooling. I do highly recommend this company as one top of professionals.

We need to have outlet installed for a new cooktop. Joel from Casteel came out early this morning and did a great job. We are very happy with the work and quality of the company. We will call them again.

Too darned expensive. $800 for replacing 2 wires rats had chewed, replace fuse in ac unit, cleaned compressor and - this one really gets me - over $200 for replacing thermostat. Guy said he couldn't touch it unless I bought one from him, even tho we had a brand new in the packet thermostat we had just bought the evening before. Certainly a lot more than he originally said, but I'm just an old woman.

It's been now five long months since I hired Casteel to install a brand new Trane XV20i system and duct work but still the HVAC is not working. They also damaged (broke the ceiling, damage the doors, dirt floor) in my home. This has been a Nightmare!! I've been trying to work with them in the last four months and it seems like there is no solution at all. After installing a better system, bed room and bath room cannot be used. We upgraded the duct work from 6 to 8 to have more air and now we cannot even get air in the bed room. Every time we adjust the damper then we lose air in the other bedrooms and bathrooms. I'm sleeping on my downstairs floor. Return ducts for the bed rooms are not working. It's not sucking the air at all. My system was working better. I will update more of the e-mail exchange and picture of my damage ceiling, doors and dirt floor. They offer to pay for the ceiling and doors not for dirt floor but the only thing is the offer does not match the damage at all. They came to my home and spent hours but the only solution so far is to adjust the dampers but this solution would not work as I'm not getting air in my bed rooms and bath rooms. The extra money I paid to get a brand new duct work is useless. I have also install a brand new system for my downstairs and it sound like a motorcycle or a flight is about to take off of land. There is no solution for this. We basically cannot use our dining and living room anymore. I'll be hiring Attorney soon. I had a call with one of the manager and as usual the main concern is the balance I owe to the company and told me to pay $ then they will come back to fix the issue. He told me if I don't pay then they will move it to collection. He clearly knows that the system( (I've hundreds of e-mail on this issue) is not working but threatened me to a collection when the system they install is not working. He said they basically trying to resolve it but five months later still the same issue. He is not concern I'm sleeping on the floor but expect a full payment when my A\C is not working. I asked them to remove the system they installed and put my system back that was working fine. This has been a Nightmare!!

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very professional, knowledgable, they did a great job...will definitely call again should I need electrical work done.