Casteel Heating & Cooling, LLC

heating & cooling contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Casteel Heating, Cooling, Plumbing and Electrical is the company you can trust with your home service needs. We offer installation, repair and replacement services based on flat rate pricing and never any emergency fees. Our highly educated technicians pride themselves on their craftsmanship and customer service. Casteel offers industry leading warranties and guarantees to include our Amazing Care Guarantee. You get 5 star service or your service call is free! At Casteel we know your time and money are valuable, for this reason we provide you with the ability to track your technician right to your door. With fair pricing, top notch team members and our Amazing Care Guarantee, you will not go wrong with Casteel as your home services company of choice.

Business highlights

38 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6249 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
11%
3
4%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.7
value
4.4
responsiveness
4.7
Showing 1-25 of 249 reviews

Nikolaus B.
03/2025
5.0
Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Josh M.
09/2024
1.0
I have missing items from my house!!! The tech performed replacement of things that I declined and are only a year old.

Rating CategoryRating out of 5
quality
1.5
value
0.5
responsiveness
0.5


Ant W.
04/2024
5.0
Thank you Casterl

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa A.
03/2024
5.0
Yes they did

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug G.
02/2024
4.5
Quick service. Excellent tech. Would use them again

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

William R.
10/2023
4.5
Great people

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

La-Kira W.
09/2023
5.0
Timely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jill R.
08/2023
4.5
I'm just very satisfied with the work they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam B.
07/2023
5.0
They were very efficient and helpful. They came for an appointment the same day we called (Saturday) and installed the very next day - a Sunday! They were all very helpful and professional. Our install was for the outside unit and the unit located in our attic. They wore shoe covers each time they entered our home and did not leave a mess. We are very impressed with their product and service and highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$15,000

Marian W.
07/2023
5.0
Excellent service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Curtis D.
07/2023
3.0
The job I had was a little too big for this particular company

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro

Victoria W.
07/2023
5.0
Great service. No bait and switch for a change!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Christopher G.
07/2023
5.0
Is they were running a service special of only $79 in unit, which was a couple hundred dollars less than other companies. But this was only a special during June.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

David L.
07/2023
5.0
The total experience was amazing. Everyone was so great from start to finish. Every appointment we had over the course of three days Casteel was here early. We selected our new furnace and AC unit at about 6:30 pm and had it installed the next day by 2pm. I cannot say enough good things about Casteel. They are top notch and I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Chris S.
06/2023
5.0
Good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richarf S.
06/2023
5.0
Serviceman friendly, through and helpful.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Camille W.
06/2023
5.0
I love how I was able to receive efficient service same day. Thank you Casteel!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$89

Keesha S.
06/2023
5.0
Prompt and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randal B.
06/2023
4.5
Extremely prompt and professional. Cost was higher than expected but the work was top quality and replacement water heater is top of the line.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mittie G.
06/2023
5.0
The workers arrived on time. They were considerate of my property. They did not leave a mess. Everything that they repaired/replaced is working well. I will gladly have them come back for more services.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$600

Brian O.
06/2023
4.5
Great customer service

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rup G.
05/2023
5.0
iam satisfied with they're working and pricing.thanks angi for providing me such a good agent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brandi H.
05/2023
5.0
Jordan was fantastic. He kept me informed throughout the project. He was polite, professional, and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,750

Kathryn L.
04/2023
0.5
I requested a plumber to come and tell me where the leak was coming from in my condo. But instead the plumber named Josh, referred me to quality restoration. I found myself locked in a never ending signing a contract upon contract for a leak a leaky faucet. How can a plumber not determine a leak not request a service fee but in trapped me in two 1000 1000 $1000 worth of services. And now my home is totally uninhabitable. They ripped up carpet tile up flooring pull down cabinet and then walked away telling me that I have to pay to replace the damages that they caused. By the way, the plumber did not request the $75 service fee.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
0.5


Laura L.
03/2023
5.0
Very prompt and professional folks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information


Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
EN215639
Trade License Locale
GA
Trade License Expiration
06/30/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 6:00 PM

Sunday: 9:00 AM - 6:00 PM

Casteel Heating & Cooling, LLC accepts the following forms of payment: CreditCard
Yes, Casteel Heating & Cooling, LLC offers free project estimates.
No, Casteel Heating & Cooling, LLC does not offer eco-friendly accreditations.
No, Casteel Heating & Cooling, LLC does not offer a senior discount.
Yes, Casteel Heating & Cooling, LLC offers emergency services.
Yes, Casteel Heating & Cooling, LLC offers warranties.

Contact information


Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM