Casteel Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning, Electrical, Plumbing,

About us

**2018, 2017, 2016,2015, 2014, & 2013 SUPER SERVICE AWARD WINNER!** During the past 30 years, Casteel Heating and Cooling has been one of the most respected names in metro Atlanta for heating and air conditioning. Since then we have grown and added a Plumbing and Electrical division with some of the industries best technicians! We are now offering experts in hydro jetting to clear even the worst clogged drains in your commercial or residential property. With over 30,000 5 star and A+reviews, the #1 Plumber in Atlanta as voted by Atlanta Home Improvement Magazine, and having been awarded Top 25 Small Business of the year -7 times in a row, Casteel is your only call to have your home repairs completed in a timely and budget friendly manner by the best! When we say "We'll take Amazing Care of You," we guarantee it! Your Amazing Care continues to our craftsmanship, technician know how, and even to the job clean up. Your home will be left as if we were never there. Knowing that you are a satisfied customer is our top priority and each survey is personally seen and responded to. As one of the top Heating, Cooling, Plumbing and Electrical companies in the metro Atlanta area, Casteel is your one and only call for your home service needs.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 751-775 of 918 reviews

Tamla H.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
went nice and smoothly
Description of Work: Had both HVAC systems tuned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

An Z.
12/2022
5.0
heating & air conditioning/hvac
  + -1 more
Very smooth.
Description of Work: Furnace tuneup

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth E.
11/2022
5.0
heating & air conditioning/hvac
  + -1 more
Job went great
Description of Work: Heat pump installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol S.
07/2022
5.0
heating & air conditioning/hvac
  + -1 more
Excellent and fair!
Description of Work: AC assessment and repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Terry M.
06/2022
5.0
electrician
  + -1 more
Fixed and they work fantastic.
Description of Work: Electric switches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Delores C. C.
04/2022
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
Really well, and I learned a lot.
Description of Work: Summer repair or check up/tune-up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Tina I.
04/2022
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Great and knowledgeable service!
Description of Work: maintenance check on AC

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kyle J.
03/2022
5.0
heating & air conditioning/hvac
  + -1 more
Great! Clean and friendly tech!
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

An Z.
11/2021
5.0
heating & air conditioning/hvac
  + -1 more
Smoothly. On time.
Description of Work: Furnace tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce A.
10/2021
5.0
heating & air conditioning/hvac
  + -1 more
Great!,,,,
Description of Work: Hvac check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jess S.
08/2021
5.0
electrician
  + -1 more
Awesome! Matthew was amazing!
Description of Work: Electric Consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Aaron B.
06/2021
5.0
heating & air conditioning/hvac
  + -1 more
It went perfectly!
Description of Work: AC Spring Check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Tamla H.
04/2021
5.0
electrician, heating & air conditioning/hvac
  + 0 more
As good as it could..
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77.77

John J.
12/2020
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent job!
Description of Work: Adjust humidifier and check out system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you! Your vote of confidence means a lot. We appreciate you putting your trust in us with your home comfort needs.

Daren S.
12/2020
2.0
plumbing
  + -1 more
Fix a toilet
Description of Work: Expensive and we had to call them back a second time to fix issues.
Rating CategoryRating out of 5

Response from Casteel Heating, Cooling, Plumbing & Electrical
*Update: Mr. [Member Name Removed], we are following up with you to ensure everything was resolved to your satisfaction. Please let us know if you have any further questions; we are always here for you.

An Z.
11/2020
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
Very well.
Description of Work: Regular maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Great! Thank you for calling us on for your home service needs.

Rick P.
11/2020
5.0
plumbing, ceiling fans
  + 0 more
They did a great job
Description of Work: Replace water heater and install hot water circulating pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], your vote of confidence means a lot to us! Thank you for calling on us for both your home plumbing and electrical needs.

Austin M.
10/2020
5.0
plumbing
  + -1 more
Furnace repair
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], thank you for calling on us for your furnace repair needs. We appreciate your business.

James D.
10/2020
5.0
electrician, lighting, ceiling fans
  + 1 more
It is currently underway
Description of Work: Major electrical work in home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], thank you for calling on us for your home electrical needs. We appreciate your perfect A-rating.

Morris C.
09/2020
5.0
plumbing, ceiling fans
  + 0 more
Very well,
Description of Work: Plumbing,plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Casteel Heating, Cooling, Plumbing & Electrical
Great! Thank you for your business, [Member Name Removed].

Eric B.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
No complaints
Description of Work: Hvac tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], we appreciate your A-rating.

Earl R.
07/2020
5.0
plumbing
  + -1 more
Low water flow at kitchen sink
Description of Work: We called Casteel Plumbing because we have a long time HVAC relationship. We had never used their plumbing services before. However, we had a new kitchen faucet installed and were not happy with the water pressure. The installer made some attempts to resolve the problem, but ended w/ “best I can do”. That frustration led to calling Casteel...and as a result, Marcus arrived. He told me what steps he would take to attempt to find the problem and went to work. Within about 20 minutes he had determined the problem and a few minutes later my wife was happy with the water flow. Marcus is very knowledgeable and skilled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], thank you for calling on us for your plumbing needs. We appreciate your business.

MATT S.
10/2006
4.0
heating & air conditioning/hvac
  + -1 more
Over all the problem was fixed to my satisfaction, but they ignored instructions to call me for approval and payment information. Thus I had to make more phone calls and reschedule the work. Communication was poor.
Description of Work: Rental home had an a/c problem-called Casteel to have problem looked at. They went out and looked at problem, diagnosed it, but had a snafu, re: payment. See below

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$285

SETH R.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Very professional and used a Latest equipment and Technology. Took less than an hour. Came at correct time.
Description of Work: Did Flow Hood measurement test at home. This test deducts leaks in HVAC duct work, amount of airflow.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES H.
10/2006
5.0
heating & air conditioning/hvac
  + -1 more
Bob Casteel is very personable and responsive to his client's needs. He saw that my elderly parents might need the installation of a new furnace as soon as possible. The installation crew arrived promptly, worked professionally, and did an outstanding job. Mr. Casteel and his crew are conscientious about protecting the carpets from dirt brought in from the outside. His installation crew laid down protective covers for the carpet and wore booties over their shoes, as did Mr. Casteel during his survey of our needs. They did not leave any waste or residue behind. The installers made sure that I got the model and serial numbers of the new furnace and air conditioning system so that I would be able to apply for a rebate currently offered by Atlanta Gaslight. I wholeheartedly would recommend Casteel Heating Cooling Inc., in Marietta, GA, based on my experience in dealing with them.
Description of Work: Casteel Heating Cooling Inc., Marietta, GA, replaced original furnace and air conditioning system that was 20+ years old in the basement of a three level townhouse. Bob Casteel came out the following Monday after my call late Friday afternoon (about 5:30 pm). Bob assessed what we needed after his technician had been out earlier Monday morning to tune-up the furnace. We had been told previously by another contractor that our furnace should be replaced. Mr. Casteel scheduled his crew to come out the next Wednesday morning to install the new Trane Furnace and Air Conditioning system. The removal of the old furnace and Air Conditioning System and installation of the new system took almost a whole day. I believe the two man crew began at 9:00 a.m. and finished about 4:00 or 4:30 pm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,502

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP210486
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Generator

FAQ

Casteel Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Casteel Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers free project estimates.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.
No, Casteel Heating, Cooling, Plumbing & Electrical does not offer a senior discount.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers emergency services.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers warranties.
Casteel Heating, Cooling, Plumbing & Electrical offers the following services: Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day