Casteel Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning, Electrical, Plumbing,

About us

**2018, 2017, 2016,2015, 2014, & 2013 SUPER SERVICE AWARD WINNER!** During the past 30 years, Casteel Heating and Cooling has been one of the most respected names in metro Atlanta for heating and air conditioning. Since then we have grown and added a Plumbing and Electrical division with some of the industries best technicians! We are now offering experts in hydro jetting to clear even the worst clogged drains in your commercial or residential property. With over 30,000 5 star and A+reviews, the #1 Plumber in Atlanta as voted by Atlanta Home Improvement Magazine, and having been awarded Top 25 Small Business of the year -7 times in a row, Casteel is your only call to have your home repairs completed in a timely and budget friendly manner by the best! When we say "We'll take Amazing Care of You," we guarantee it! Your Amazing Care continues to our craftsmanship, technician know how, and even to the job clean up. Your home will be left as if we were never there. Knowing that you are a satisfied customer is our top priority and each survey is personally seen and responded to. As one of the top Heating, Cooling, Plumbing and Electrical companies in the metro Atlanta area, Casteel is your one and only call for your home service needs.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 401-425 of 918 reviews

Ashley L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Preston met and surpassed all our needs and was able to get us a far superior system under original quoted price.
Description of Work: hVAC system replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from Casteel Heating, Cooling, Plumbing & Electrical
This is exactly the kind of feedback we like to receive! Thank you for taking the time out of your day to share your appreciation with us.

Ginger V.
05/2018
5.0
electrician
  + -1 more
Casteel gave me same day service. I received a text, with Edgar’s picture, saying he would arrive soon. Edgar arrived and he promptly found the problem, told me the price, and service was complete. He was professional, very kind and I would call on him again when needed.
Description of Work: Crackling sound in socket/replacement of socket

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for trusting us to get the job done! We are thrilled to hear that Edgar was able to handle your electrical work the same day you called! We absolutely appreciate your king words and gratitude, and will be sure to proudly pass along your praise to Edgar.

Deirdre T.
05/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Michael was very professional, did a great job. The price was exorbitant. Over $200.00 to cut a hole in drywall and shine a light to check for leaks.. Fortunately there were none.
Description of Work: Check for leaks behind drywall in bathroom

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for your feedback and business!

Kelly P.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great experience...Mike did a very thorough inspection and was able to quickly address all items needed to fix our HVAC.
Description of Work: HVAC/furnace repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from Casteel Heating, Cooling, Plumbing & Electrical
We're so proud to hear of Mike's excellent work performed at your home. Thank you for sharing your A-rate review with us.

Kelly P.
05/2018
5.0
electrician
  + -1 more
Sean did a great job and one of the reasons I keep coming back to Casteel for any of my home repairs!
Description of Work: Various work was completed ranging from new lights to ensuring home met all code requirements

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for choosing Casteel when taking care of your home service needs! We appreciate your business!

Christine V.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
This was the first time my system had been serviced since I moved in almost a year ago. John had found that my AC unit had a clogged drain line and he was able to solve the issue. It took some work and it was a very hot day, but I feel confident he fixed it properly. He also noticed the AC didn’t have an emergency shut off valve on the drain line and he installed one.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Casteel Heating, Cooling, Plumbing & Electrical
We are so fortunate to have such appreciative customers such as yourself. Thank you for sharing your positive review.

Barbara H.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Chris Pruitt was great!! I’ve had Casteel For Many years and Chris was the BEST, He took the time to explain everything to me in Terms I could understand!! My Air Conditioner is working great and at a very reasonable price! ! Thank you Chris and Casteel!!!!
Description of Work: Air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Casteel Heating, Cooling, Plumbing & Electrical
We are thrilled to hear you had a great experience with Chris! We must agree, he is an absolutely amazing technician! Thank you for your business and your vote of confidence, and we will be sure to pass your kind words along to Chris!

Susan Rene L.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
It was perfect. In my old home I had a different company and really wanted to try someone new for a better experience and Casteel did not disappoint. I am looking forward to a long-term relationship with them and a great annual-agreement for heating and air.
Description of Work: Annual tune-up plus new annual agreement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for your kind words; we are so thrilled to have you as a new customer of ours! We pride ourselves on providing excellent service experiences, and are happy to hear that we were able to do so for you. We're also looking forward to a long-term relationship with you as a customer! Stay cool and comfortable!

Harold B.
05/2018
4.0
electrician, heating & air conditioning/hvac
  + 0 more
Usually very well. A trusted company.
Description of Work: Multiple property's. Had them RE-WIRE the entire upstiars of one home. The Technician Steve was awesome. had casteel sericve my mothers A/C and service was on time a no issues. Had a tech arrive at another property for an A/C service and he tried to sell me a entire new system,,,,that though me. Quoted a VERY HIGH PRICE for (repair parts) if I went that route. I was not impressed with that appointment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean M.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great - technician was on time, very knowledgeable and helpful.
Description of Work: Annual HVAC inspection/check-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Your kind comments mean a huge deal to us. Thank you for sharing your gratitude!

Linda P.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent - Zabed was professional, knowledgeable and courteous
Description of Work: Maintenance of HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Casteel Heating, Cooling, Plumbing & Electrical
We thank you for your A-rated review! Thank you for your time and feedback!

Catherine S.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
friendly and efficient arrived on time
Description of Work: Spring maintenance on 2 units

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Response from Casteel Heating, Cooling, Plumbing & Electrical
It's our aim to provide nothing less than superlative service! Thank you for sharing your gratitude with our team!

Deirdre T.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Alex, Yashika, and Nevaughn were very professional, courteous and knowlegable. They worked very hard and completed the job within estimated time frame
Description of Work: HVAC installation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,400

Barbara H.
04/2018
5.0
electrician, heating & air conditioning/hvac, insulation, lighting, plumbing, water heater repair, drain cleaning, energy audit
  + 6 more
Perfect, I have also had experence with their Plumbing,electrical, and heating!! Awesome professional service! Highly recommend to everyone!!! I have used them and recommended them to friends and family for over Five years!,
Description of Work: Air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you so much for your business and your positive feedback! We are thrilled to hear that you have been passing the word along to your friends and family, and hope to continue providing you with exceptional service! Thank you again for taking the time to share your experience with us; Casteel is very fortunate to have loyal customers like yourself!

Nancy P.
04/2018
5.0
electrician, heating & air conditioning/hvac, lighting
  + 1 more
Excellent and the tec was very efficient and knowledgeable. He kept me informed throughout his services.
Description of Work: Electric on circuit and replacement of two defective switches, restoring electricity to my home. He came late on on a Sunday night.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ronald K.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
great but disappointed to learn that they do charge for freon!
Description of Work: ac checkup before hot weather

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Yael L.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
The two teams arrived on time and coordinated work on both systems. They worked efficiently and left the house clean and neat. Matthew was excellent and very responsive to all ourquestions and also paid a follow up visit. He was knowledgable and pleasant. The systems appear to work well so far.
Description of Work: Replacement of two hvac systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darrell H.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Ben always does a great job.
Description of Work: Air conditioning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie H.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Fast! They were able to replace the unit within a few days.
Description of Work: New A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

An Z.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Superb. Explained service details. Answered all my questions. Very polite and respectful.
Description of Work: A.C. maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frank W.
04/2018
5.0
water heater repair
  + -1 more
Installer called to let me know he was on the way. Installer was on time , neat and very professional. He knew his product very well and was good at explaining things to me..
Description of Work: Hot water heater replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David S.
04/2018
5.0
electrician, lighting
  + 0 more
Sean of Casteel was on time, organized, friendly, and tidy in his work. Very happy with the way the job went and the work that was performed. While he was onsite, he also repaired a wiring problem with an overhead light.
Description of Work: Installed power outlet for a wall-mounted television.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven H.
04/2018
5.0
electrician, lighting, ceiling fans
  + 1 more
Everything was replaced and works great now. Terry and his guys were very professional, taking the time to explain every detail of what was wrong and how much it would cost so that I could decide what I wanted to have done. I have a very old house, so I expected there to be issues with the breaker box. There was absolutely no pressure involved when it came time to decide what needed to be repaired. Anytime that work was done in areas that I couldn't directly see (i.e. the wiring in the attic), multiple before and after pictures were shown to me. We have used Casteel in the past for our Heating/AC, and would also highly recommend them for any electrical issues you might have
Description of Work: Ceiling fan wired and installed, LED canister lights installed in the ceiling, wiring (with damage from squirrels) in attic replaced, and electrical service panel (breaker box) replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thanks for taking the time to share your experience with us! We are thrilled to hear that Terry and his crew were able to explain and resolve the issues you were experiencing, and provide excellent service along the way! We LOVE to hear feedback like this from our customers, and we will be sure to pass your praise along to the technicians!

Florence H.
04/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent - Jay the technician was professional. I felt safe that he was doing the job. He put everything back in such a manor that no one would have known he did extensive work at my house. Am recommending to everyone I know.
Description of Work: Electrical

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryn B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
Technician arrived in a very timely manner, explained what needed to be done, successfully completed the job within the estimated cost. Thank you Paul!
Description of Work: HVAC repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP210486
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Generator

FAQ

Casteel Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Casteel Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers free project estimates.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.
No, Casteel Heating, Cooling, Plumbing & Electrical does not offer a senior discount.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers emergency services.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers warranties.
Casteel Heating, Cooling, Plumbing & Electrical offers the following services: Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day