Casteel Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning, Electrical, Plumbing,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

**2018, 2017, 2016,2015, 2014, & 2013 SUPER SERVICE AWARD WINNER!** During the past 30 years, Casteel Heating and Cooling has been one of the most respected names in metro Atlanta for heating and air conditioning. Since then we have grown and added a Plumbing and Electrical division with some of the industries best technicians! We are now offering experts in hydro jetting to clear even the worst clogged drains in your commercial or residential property. With over 30,000 5 star and A+reviews, the #1 Plumber in Atlanta as voted by Atlanta Home Improvement Magazine, and having been awarded Top 25 Small Business of the year -7 times in a row, Casteel is your only call to have your home repairs completed in a timely and budget friendly manner by the best! When we say "We'll take Amazing Care of You," we guarantee it! Your Amazing Care continues to our craftsmanship, technician know how, and even to the job clean up. Your home will be left as if we were never there. Knowing that you are a satisfied customer is our top priority and each survey is personally seen and responded to. As one of the top Heating, Cooling, Plumbing and Electrical companies in the metro Atlanta area, Casteel is your one and only call for your home service needs.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal

Photos of past projects

Reviews

4.8918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
4%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 176-200 of 918 reviews

Julie M.
07/2020
5.0
plumbing, ceiling fans
  + 0 more
Excellent! Jamie was very professional, knowledgeable, and helpful.
Description of Work: Faucet in kitchen to be replaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Ms. [Member Name Removed], thank you for calling on us for your home electrical needs. We always appreciate reading feedback like this about our team.

Shawn A.
07/2020
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
Shane Ramey diagnosed the problem with my A/C and Chuck Sizemore did the warranty repair work. Both technicians were courteous, knowledgeable and worked efficiently to correct the problem. They answered my questions and offered suggestions. Thanks guys! The A/C unit is working great!
Description of Work: A/C was not consistently cooling

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], we are pleased to learn everything is back up and running as it should. We must agree, both [Member Name Removed] and Chuck are top-notch technicians. Please let us know if you have any further questions; we are always here for you.

Deb K.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Quick, precise, and neat!
Description of Work: New AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Casteel Heating, Cooling, Plumbing & Electrical
We aim to please! Thank you for your vote of confidence, [Member Name Removed].

Yolanda P.
07/2020
5.0
drain cleaning
  + -1 more
Great, he checked all areas but said nothing was wrong with my toilet.
Description of Work: Toilet was Gurgling and Bubbling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
We are glad to learn everything went smoothly. Thank you for calling on us for your drain needs, [Member Name Removed].

Lynn L.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Larry seemed very thorough and knowledgeable. He took the time to explain the issue he found with one of the units and answered all of our questions.
Description of Work: Air conditioner yearly service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], your A-rated review means a lot to us. Staying on top of your tune-ups and taking care of your units is undoubtedly the reason your systems will continue working efficiently for years to come. Stay cool this summer!

Janice P.
06/2020
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
Great! The technician, Ben Henry, did a fantastic, thorough job. Very pleasant and professional experience.
Description of Work: Seasonal Air Condition Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Thank you for your kind words, [Member Name Removed]. We LOVE to hear feedback like this about our technicians from our customers.

Jane S.
06/2020
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
Samuel was very professional...a Pro’s Pro
Description of Work: Air conditioning

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we love to hear feedback like this about our team! Thank you for choosing Casteel!

Ellen S.
06/2020
5.0
heating & air conditioning/hvac, ceiling fans
  + 0 more
Everything went great very professional love it
Description of Work: Need freon in my AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
That's what we like to hear! Thank you for your business, [Member Name Removed].

Joshua L.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Work done quickly and neatly. Techs were friendly, knowledgeable and polite. Price was as quoted.
Description of Work: Condensation pump replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Casteel Heating, Cooling, Plumbing & Electrical
We aim to provide prompt, professional service for every Casteel customer. Thank you for your business, [Member Name Removed].

Nikki S.
06/2020
5.0
electrician, ceiling fans
  + 0 more
Overall good professional company, knowledgeable and electrician provided the service that I needed. Price however was too high to me for that service. I would still recommend them because they gave us a much better understanding of our home electrical system, some did and donts and Electrician (Henry) answered ALL of our questions very kindly and took his time.
Description of Work: Outlets changed loose wiring

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], thank you for calling on us for your home electrical needs. We will be sure to pass along your feedback to Henry. Thank you for your business.

Tiffany W.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
We had Brad N out and he did a great job. We resigned up for our twice a year maintenance program and he did a great job cleaning our outside condenser unit. Brad and the cast eel team are always clean, kind, courteous and respectful. We have been doing business with them for over 5 years and have always been pleased.
Description of Work: Air conditioning tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Casteel Heating, Cooling, Plumbing & Electrical
Ms. [Member Name Removed], thank you for being a loyal customer of ours. We are pleased to learn of your recent experience with Brad. Thank you for taking the time to share your feedback with us here on Angie's List.

mark O.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Shane efficiently checked units and determined the compressor capacitor was not properly working. Replace and checked the rest of units. Very knowledgeable and courteous. Would highly reccomend
Description of Work: a/c was not blowing cool air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. Ownens, staying on top of your tune-ups is undoubtedly the reason your system will continue working efficiently for years to come! We will be sure to share your feedback with Shane.

Holly B.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Everyone with whom we had contact were all very professional, clean, neat and punctual.
Description of Work: New AC and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we aim to provide prompt, professional service for every Casteel customer. Thank you for your positive feedback.

ANDRETA M.
05/2020
5.0
plumbing
  + -1 more
I was very pleased with my first experience with Casteel Plumbing. I had recorded the humming noise that was coming from my sump pump and the rattling. I played the video for Fred. He immediately knew that the check valve needed to be replaced. We haven't heard the noise since that had begun a week earlier and would occur even when no water was being used all throughout the day and night. I'm happy that I found your company and good reviews on Angie's List. I would definitely use you again for future plumbing issues.
Description of Work: We apparently needed the check valve replaced on our sump pump to stop the loud humming and rattling sound coming from our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Response from Casteel Heating, Cooling, Plumbing & Electrical
Andreta, thank you for calling on us for your home plumbing needs! Please let us know if you have any questions in the future; we are always here to help!

Virginia A.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
great! Ricardo was very helpful in servicing the equipment and answering all of our questions.
Description of Work: ac maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we always appreciate hearing feedback like this about our team. We will be sure to pass along your feedback to Ricardo.

Joan W.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Ray was very professional. He understood exactly what needed to be done and did it quickly. he did a very good maintenance service and I feel very comfortable that my system will work for the season.
Description of Work: Today they came out to do maintenance and changed filters.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
That's what we are for, [Member Name Removed]! Staying on top of your tune-ups is undoubtedly the reason your system will continue working efficiently for years to come!

Jeanne R.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
No problems. Technician went above and beyond by propping up my lopsided unit as best he could.
Description of Work: AC tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we appreciate your A-rated feedback. Please let us know if you have further concerns about your system; we are always here to help!

Cynthia S.
05/2020
5.0
electrician, ceiling fans
  + 0 more
Joel answered all of questions in a courteous and professional manner. There was no charge for the evaluation. We were very pleased with his overall performance. We would definitely use Casteel Heating and Cooling when we decide to do the job.
Description of Work: Joel came out to evaluate and give us a quote for our job.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we appreciate the feedback from your recent home electrical inspection. Please let us know if you have any questions in the future; we are always here to help!

Derrick E.
05/2020
1.0
plumbing, ceiling fans
  + 0 more
The technician was trying to inflate my bill adding unnecessary items to repair. I had a tank bolt broken and he tried to charge men$391.00 to repair it.
Description of Work: Leaking toilet

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$460

Response from Casteel Heating, Cooling, Plumbing & Electrical
*Update: Mr. [Member Name Removed], we are following back up with you to ensure your concerns were addressed. Please let us know if you have any further questions.

Chandra S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
We're existing customers and Casteel was running a $49 special for the maintenance tune up. Technician was cordial and professional. Unit is not very old so no issues.
Description of Work: A/C yearly tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we are grateful for our loyal customers like yourself. Your A-rated review means a lot to us! Staying on top of your tune-ups is undoubtedly the reason your system will continue working efficiently for years.

Karen K.
04/2020
5.0
plumbing
  + -1 more
He did a very good job, was very polite, and communicated well.
Description of Work: Installed water lines for new clothes washer and new sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
Ms. [Member Name Removed], thank you kindly for your praise and the time you took out of your day to share your appreciation with us here on Angie's List.

Nathan H.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Doug, the technician, was very thorough and gave me some helpful info regarding taking care of my unit. He went above and beyond the norm.
Description of Work: AC checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Casteel Heating, Cooling, Plumbing & Electrical
Mr. [Member Name Removed], we love to hear feedback like this about our technicians from their customers. Thank you for your business!

Kenneth T.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent consultation with Adam and installation by Mike.
Description of Work: HVAC INSTALL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], congrats on your new state of the art system. Thank you for trusting us with such an important project. Please let us know if you have any further questions; we are always here to help.

Ric A.
04/2020
5.0
electrician
  + -1 more
It went very well. They had to order some parts.
Description of Work: All house generator repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we are pleased to learn your appointment with us went very well. Thank you for calling on us for your home's electrical and generator needs.

Tom F.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, the technician was very professional, thorough, and great communicator.
Description of Work: Seasonal Inspection

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Casteel Heating, Cooling, Plumbing & Electrical
[Member Name Removed], we appreciate the time you took out of your day to share your feedback with us here on Angie's List. Please let us know if you have any questions in the future; we are always here to help.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
MP210486
Trade License Locale
GA
Trade License Authority
Georgia Construction Industry Licensing Board
Trade License Expiration
11/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Plumbing,
Water Heaters,
Generator

FAQ

Casteel Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Casteel Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers free project estimates.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.
No, Casteel Heating, Cooling, Plumbing & Electrical does not offer a senior discount.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers emergency services.
Yes, Casteel Heating, Cooling, Plumbing & Electrical offers warranties.
Casteel Heating, Cooling, Plumbing & Electrical offers the following services: Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Contact information


Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day