Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 326-350 of 1253 reviews

Kimberly S.
01/2015
5.0
carpet cleaners, house cleaning
  + 0 more
They did an awesome job and were quick, too! I would be happy to have Sunday and Chris Sherman back in my house to clean my carpet again. They were friendly, quick and meticulous. After they were finished they had me walk through the rooms to make sure I was happy with their work. We couldn't have been happier with the work they did.
Description of Work: Double N Services cleaned all of our carpet. We have 5 cats and a dog and the carpet had not been cleaned in 2 years. The area included 3 bedrooms, an office, a hallway, and our stairs (14 steps). They also treated any pet stains they found and then put down a protectant after they had finished cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Double N Services
THANKS FOR THE FEED BACK REVIEW. YOUR TECHS JUST EARNED A BONUS FOR THIS

Charles P.
12/2014
5.0
carpet cleaners
  + -1 more
We found Double N on Angie's List. Most of their business seemed to be carpet-related, but they also had ceramic tile flooring experience. We liked what we read, so we called for a estimate after receiving what we thought was a high-cost estimate from another contractor to remove water damaged hardwood flooring from a downstairs half bathroom. A plumbing survey of our home had turned up a cracked toilet bowl that had been leaking a small amount of water for an unknown time. There was potential for rot and mold damage within or below the hardwood floor. Marco visited our home and was very professional in all his dealings with us from estimate through scheduling the work, doing the work and cleaning up. After we accepted the Double N estimate, we had our plumber remove the toilet and the bathroom sink so the hardwood floor could be removed by Double N. Double N's services were primarily labor to remove the original hardwood floor and to install the new tile floor on two separate visits about 3 weeks apart. We purchased the tile and accessory supplies per Double N's specifications. We had excellent telephone contacts with Mr. Norman and his company to schedule the initial estimate plus 2 additional visits, one to remove the wooden floor and a later visit to install a new, tile floor. In between, we allowed the work area to dry for about 2 weeks. Fortunately, we did not encounter any mold; only dampness at the subfloor. Marco specified the quantities of materials and we picked out our own tile and picked up the necessary supplies on our own from a flooring store in nearby Kennesaw. We scheduled the work at a mutually convenient time, which turned out to be a Sunday. Marco showed up right on time and went straight to work on the floor and tile installation, which took him several hours. The final result was beautiful! He cleaned up everything and we settled on a slightly higher fee than originally estimated because Double N had to visit our home 3 times (for the estimate; for the removal of the hardwood floor; and for the installation of the tile floor). We added a nominal amount for the additional mobilization. We thought the entire project was well done and very reasonably priced. Frankly, the plumber earned a lot more money for the new toilet and the plumbing fixture removal and replacement services! We would definitely hire Double N again for this type of project. Thank you Marco; thank you Mr. Norman.
Description of Work: Ceramic tile floor installation. Double N visited site 3 times (estimate, floor removal & floor installation). Estimated cost. Specified materials. Removed water-damaged hardwood flooring from bathroom. Installed tile replacement ceramic tile floor in bathroom. Finished floor, trimmed, and sealed the tile. Cleaned up work area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Peggy B.
12/2014
4.0
carpet cleaners
  + -1 more
They did a good job cleaning, the only issue I had was the drying time. They told me it was a couple hours and it was more like 12 hours. That is why I gave them B in quality, I should haven been given a more realist time for drying.
Description of Work: Clean carpets

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

TIMOTHY S.
12/2014
5.0
carpet cleaners
  + -1 more
They came out and looked at the carpet quoted $409 to clean it. I declined to have it serviced.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Lorraine B.
12/2014
5.0
carpet cleaners
  + -1 more
Excellent, professional & courteous!
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shankara S.
12/2014
5.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
  + 2 more
I bought their services for move out cleaning. After they completed, the carpets looked brand new with even the toughest stains gone that had been there under furniture or left unnoticed from past cleanups- Prior to bringing them in, we were even contemplating to replace the carpets for the renters as we did not know whether the cartpets could be cleaned to perfection but these guys did it. Outside of Angie's list, I had to pay for additional rooms, stairs and stretching. But worth the effort! Thanks guys.
Description of Work: House and carpet cleaning, Carpet stretching, stairs carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer J.
12/2014
5.0
carpet cleaners
  + -1 more
The service was good, and he did a good job. They did a great job, they are very professional, and they were on time.
Description of Work: I had purchased a big deal for Double N Services. They charged me more than the $125 of the big deal, because I ended up having them do 2 area rugs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Holly A.
12/2014
5.0
carpet cleaners
  + -1 more
Great job. A little bit more up selling than I would have liked but performed service as contracted and did an outstanding job. I will use them again in the future.
Description of Work: Cleaned carpets. Did a great job and removed stains that had been there for years

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Susann S.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Prompt call back and visit. Friendly and professional.
Description of Work: Provider deep cleaned carpets in new home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Kimberly W.
12/2014
5.0
carpet cleaners
  + -1 more
The service turned out okay. They were quick. They cleaned the carpet, but the stain came back up, so I don't know if the carpet needs to be replaced. They were on time.
Description of Work: I had purchased a big deal with Double N Services. They did carpet cleaning for me.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Mary B B.
12/2014
5.0
carpet cleaners
  + -1 more
It went very well. Everything went as planned and to my satisfaction.
Description of Work: I purchased the Big Deal $109 for 4 Rooms of Fast-dry, Eco-friendly Carpet Cleaning + Deodorizer!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from Double N Services
Thanks for the review. This helps other members make great floor cleaning and installation decisions on Angie's List.

Dale T.
11/2014
5.0
carpet cleaners, carpet installation
  + 0 more
My wife and I are new to Georgia and with so many things going on, we had very little time to look for deals on carpet. So, we contacted Double N and after a conversation, they came to our place, showed us samples and took measurements, about a day or two later they came to our home, ripped up the old carpet/padding and put down the new. Simple as that. They we re good, glad I went with them... no pain, no headaches.
Description of Work: Purchased and installed carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$900

Response from Double N Services
It was a pleasure working for you

Elizabeth H.
11/2014
5.0
carpet cleaners, ceramic tile, house cleaning
  + 1 more
Fantastic results on both the carpet and tile! Emmanuel was very courteous, professional, and did a great job. My 12 year-old white tile/white grout bathroom floor was really dingy and dirty looking, and now it looks like new! I'll definitely be calling Double N Services again in the future. Thank you!
Description of Work: Spot treated and steam cleaned 4 bedroom carpets and also master bathroom tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Double N Services
Your satisfaction is our goal. We are glad you enjoyed the service.Your referrals are welcome.

Craig D.
11/2014
5.0
carpet cleaners, carpet installation
  + 0 more
Absolutely fantastic job. We had red dirt stains all over our stairs carpet as well as regular dirt ground in from years of wear. The two gentleman that showed up did a fantastic job of removing all the stains and our carpet looks BRAND NEW. Also, to their credit, their boss kept calling and pestering them to move on to the next job, but they kept telling him that the job was not finished and they did not rush. We highly recommend them.
Description of Work: Cleaned our carpet on the stairs and several rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Double N Services
Our dual process is designed to take out heavy stains. The Manager on duty that day has been cautioned not to rush Techs on a job. I am glad you brought that to our attention.Thanks for choosing Double N Services

Maura M.
11/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Perfectly - arrived on time and did a great job. Explained what was needed.
Description of Work: Cleaned sofa and recliner and oriental rug that had to be pre-treated for severe pet stains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Gregory and Barbara A.
11/2014
5.0
carpet cleaners, carpet installation
  + 0 more
Double N Services did fantastic work repairing our carpet. They worked diligently to carefully line up the fibers so that the repair is virtually invisible. They are pleasant and courteous. I received a phone call saying they would be later than planned so I was aware of the delay. Upon arrival the guys covered their shoes before walking on the carpet. The price was very reasonable and I am extremely pleased with the results. I would have Dpuble N Services work for me again without hesitation. You won't be disappointed!
Description of Work: Removed ink stain in wall to wall carpet. Cut out stain and replaced with an extra piece of carpet I had on hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eldred F.
11/2014
5.0
carpet installation
  + -1 more
The company came by the house. They took a look at the carpet and said that it was not worth repairing.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$115

Bryan O.
10/2014
5.0
carpet cleaners
  + -1 more
The technician worked tirelessly and paid close attention to detail. He must have worked on our coach and love seat for 1.5 hours and our carpets were great. Not the most personable technician, but he worked his tail off.
Description of Work: Cleaned carpets and our 13 year old couch/love seat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Double N Services
Thanks for choosing Double N Services to clean your 4 rooms,stairs and Sofa. Your Technician just earned a bonus with this review. We keep the Techs motivated this way to get all "A" ratings next time. Norman Double N Services Angie's List Super Service Award Winner- 2013 Carpet & Upholstery Cleaning Carpet Stretching ,Repairs, Sales & Installation Wood Floor Cleaning, Refinishing & Installation Strip & Wax Floors Tile & grout Clean Total Air Duct Cleaning Total Maid Services - Move In/ Move Out Handy Man Services 24 Hour Water & Flood Damage Remediation 770-845-4303 doublencarpets@hotmail.com www.doublenservices.com

john F.
10/2014
4.0
carpet cleaners
  + -1 more
they cleaned the carpets, i do not know what more details you can give. no incidents to report negatively and nothing that was over and above that i could report either. the company cleans carpets and they came by on time i expected and cleaned the carpets.
Description of Work: cleaned my carpets.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Response from Double N Services
Thank you for choosing Double N Services, we appreciate your business.

MATT J.
10/2014
5.0
carpet cleaners
  + -1 more
Emmanuel was professional, thorough, responsive and courteous. Terrific service. I will definitely use them again. Highly recommend.
Description of Work: Carpets on 2nd floor and basement level were cleaned, as well as 1 set of stairs and 2 area rugs, which were also deodorized/treated for pet smells. We also had them apply Scotchguard to the 2nd floor carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Double N Services
Thank you for choosing Double N Services, we appreciate your business.

Pamela C.
10/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Workers were very efficient and polite. Job well done. Only complaint is that they do not move furniture.
Description of Work: Cleaned some really dirty and stained carpet in our basement. Also, cleaned a sofa and wingback chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Double N Services
Thank you for choosing us, looking forward to providing you with more services.

Lizette W.
10/2014
3.0
carpet cleaners, house cleaning
  + 0 more
Told me would not be wet or barely wet. Was extremely wet and took 2.5 days to dry.Very fair job compared to other cleaners I have used.
Description of Work: Cleaned back stairs, hall and FR carpets.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$160

Response from Double N Services
Thank you for using us, we apologize that the technician did not communicate well about the dry time. We hope you will give us another chance to prove our great services.

bobbie P.
10/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job and I have no complains. They were late for about 4 hours but when the guy got here, he did an excellent job. The guy went about his job. He told us what he was going to do and he did a good job.
Description of Work: I had a Big Deal purchase from Double N Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$109

Response from Double N Services
Thank you for choosing Double N Services, we apologize that our technician was late. We hope you will give us another chance next time to arrive in a timely manner

Steve R.
10/2014
2.0
carpet cleaners
  + -1 more
The company was unable to sercive my area. The person I spoke with on the phone was not very pleasant. I asked them how much they would charge to come and preform the service. They wanted to charge $150.00 on top of the $99.00 for the deal.
Description of Work: I bought a Big Deal for $99 for 3 Rooms of Carpet Cleaning, Deodorizing & Protection.
Rating CategoryRating out of 5
$99

Response from Double N Services
We apologize that our administrator wasn't pleasant, we strive to give great customer services. Unfortunately some areas we just can not services because of the distance.

Charles H.
10/2014
3.0
carpet cleaners
  + -1 more
The deal was for three rooms(200 square feet per room). The rooms we wanted cleaned totaled 657 square feet without furniture, etc. With furniture, etc., its about 400 square feet. We spent 10 minutes discussing that before we agreed that the square footage was in line with the deal. After we completed the negotiation on the square footage the up sale started. I understand that the up sale is part of the process, but once the technician realized that he was not going to be able to sale any additional services, he became a little surly, and he really rushed thru the job.
Description of Work: Cleaned the carpet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$69

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day