Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 251-275 of 1253 reviews

PERRIN G.
08/2015
5.0
carpet cleaners
  + -1 more
They cleaned my carpets in the living room, dining room, and hallway. They removed stains that I tried to remove but could not. The carpet looks new. T.J. was the serviceman that came. On time, professional, quick, and effective. Double N Svcs is great!
Description of Work: Cleaned carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120.6

PERRIN G.
08/2015
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
I had a badly stained carpet in one room. A section about 48" x 11' needed replacing with new carpet I had left over from the original installation. I called them on 8/11/2015 and they were here the next day and on time. They fixed the carpet promptly and beautifully. I believe the price was fair. They were both friendly and professional. I will use them again, probably for carpet cleaning.
Description of Work: Replaced a stained section of carpet in one room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

M G.
08/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
Professional, responsive, thorough and reliable. This is the 3rd time I've used Double N Services, and I will use them again. Carpets are clean and dry quickly. Consider cleaning before deciding to replace. I recommend without reservation.
Description of Work: Cleaned carpets, including stairways.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Paul G.
08/2015
3.0
carpet cleaners, flooring contractor, upholstery cleaning
  + 1 more
The night before, they called to request a 2 hour delay in their arrival which I OK'd. The gentleman that arrived spoke with such a foreign accent I could barely communicate with him. I struggled to tell him what rooms to do and pointed to 4 or 5 spots that needed attention. I had removed all furniture in the way except for 1 sofa, 2 loveseats and a lamp. He initially sprayed a solvent(?) over all the carpet except under the couches. When asked he said, I believe, that most people don't move their couches. He was promptly informed he had to clean under the couches also! (Note: I had put gliders under 2 couches so they could be easily moved.) He started cleaning with the bedroom. When done, I had to insist he try harder on a stain he left. After several requests, he finally got a sprayer and treated the stain. He then steamed it again and the stain was gone. He did an OK job cleaning the hall, stairs and living area after that, but my carpet is very dense and you can't see if stains are gone until the carpet has a couple of days to dry. Now, you can still see a couple of shadows where stains were, but overall it looks OK. The company does not use any leg protectors on your furniture. He never did move the lamp to steam underneath it. I do not want to use a cleaner that I have to supervise to make sure the job is done right. They have the capability to do a good job, but you might want to be a "hands on" observer..
Description of Work: Steamed cleaned carpets in Living/Family room, 1 BR, 1 Hallway and 7 steps.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$138

William H.
08/2015
5.0
carpet cleaners
  + -1 more
He did a good job, and was inexpensive for three rooms of carpets cleaned.
Description of Work: Cleaned three rooms of carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$88

Shirley & Don Z.
08/2015
5.0
carpet cleaners, flooring contractor, house cleaning
  + 1 more
The carpet looked so good when they were finished. My husband usually does the carpet with our steam cleaner, but I think there is too much liquid and soap in the carpet. I have had carpet cleaners back in the day that did my carpets and they are in and out within 45 minutes and the carpets don't stay clean long. This company took their time (2 hours) and did a wonderful job. Months later they still look good! I will use them in the future.
Description of Work: They arrived on time and did a great job of cleaning 5 rooms of carpet for $125.00. I also paid extra for them to do the stairs and they through in the short hallway for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sonya W.
07/2015
2.0
carpet cleaners
  + -1 more
They charged me more than the big deal of $125. They were supposed to come out and do five rooms of carpet cleaning. So I had the actual rooms, a hallway and a stairs and that should have been the five rooms indicated in the big deal. They charged me $45 extra. Since I was putting the house on the market and I had other things being done, I needed to have the work done. But there was nothing in the Angie?s List original ad that indicated that any portion of my job will increase my charge like the hallway and the stairs. So I am not happy with that. However, the crew were very professional and they were nice but I don?t feel like I should have been charged extra. They also did not deodorize one room.
Description of Work: I have used the big deal of Double N Services for carpet cleaning.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$170

Response from Double N Services
"$125 for 5 Rooms of Eco-Friendly Carpet Cleaning and Deodorizing". You had 5rooms alright and we charged you additional for your stairs and hall way(please refer to notes on coupon at the time of purchase). I also did a restorative clean for you for FREE to be able to sell the house. Your exact words were, CARPETS LOOK LIKE NEW"(an indication that we went above and beyond as we always do for our Ange's List clients). Being with Angie's List for 10 years, I have realized how lately the story takes a twist anytime an Angie's rep contacts a member and review is Transcribed from a telephone interview. This can be avoided if the rep had referred to the notes on the coupon purchased. Please see below. Our 100% guarantee ensures your full satisfaction or we give you a full refund. Deal must be purchased through Angie's List to be eligible for discount Not valid for cash back Deal cannot be combined with any other specials or offers Deal cannot be applied to current or past jobs Deal is for residential service only Appointments are to be performed during normal business hours Limit one deal per household; multiples may be purchased as gifts Pet urine removal treatment, Scotchgard, Restorative Cleaning and additional rooms/square feet can be added for an additional fee Stairs and hallways can be added for an additional fee Light furniture moving is included Please be patient when scheduling, schedule may book up quickly due to coupon popularity, don't hesitate, buy your coupon and call today An additional change will be required for high rises, mid rises and apartments that require stairs and elevator to access 30-Day Refund Guarantee Promotional value of coupon expires six months from date of purchase; paid value never expires

Pamela G.
07/2015
3.0
carpet cleaners
  + -1 more
I was expecting a dry clean carpet service and instead got a very "wet" carpet cleaning that literally took 2 days to dry. Technician was able to remove (light) spots at the time, but they have since returned. On the positive side of things, they did honor a voucher that had recently expired and was very prompt in returning my calls and scheduling my service.
Description of Work: Clean carpet in master bedroom and closet.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

Dirk M.
07/2015
5.0
carpet cleaners
  + -1 more
Everything looks great, my carpets have that new look again. Of course, with all the traffic I've had in some places, they are look worn in places, but overall because of the work they did, they really do look new again. He put in a lot of hours to get my whole house looking great. What was a little confusing is that the deal is 200 sq ft per room, so that doesn't carry over. Let's say you have 5 rooms, you would think that is 1000 ft of surface you got covered, but it is instead per room. I had an extra room, so got charged extra for that room. No biggie, but that is how it works.
Description of Work: Carpet cleaning for 6 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Gilbert H.
07/2015
5.0
carpet cleaners
  + -1 more
did not use. give me a break
Description of Work: did not use give me a break

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1

Debra L.
07/2015
3.0
carpet cleaners
  + -1 more
The scheduling was off by one day. They had to hurry to get the service on the right day so there was a long delay I paid extra for steps with carpeting on it Some dark residue was left in areas. They hit the wall and the paint came off The two service men were nice and it was not their fault the scheduling got mixed up
Description of Work: Cleaned the carpet

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$175

Rachel H.
07/2015
5.0
carpet cleaners, flooring contractor, hardwood floor
  + 1 more
Fantastic timely service from the first call to estimate and work done. On time and super professional.
Description of Work: Removed a 3 X 5 ft section on hardwood flooring and replaced and restained and sealed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

laura G.
07/2015
5.0
carpet cleaners
  + -1 more
I was very impressed with the level of service I received from Double N Services. Everyone from the person who scheduled my appointment to the gentleman who came to clean the carpet was very professional and pleasant. The gentleman ( I think his name was Immanuel) who came to clean the carpets was a miracle worker. I have had four dogs living in the house over the years and the carpet had a red hue due to all the mud track in. The carpet looked new by the time he was done and the special spray he used on the rooms where the dogs slept took away all the dog order. I highly recommend this company for your carpet cleaning needs
Description of Work: Cleaned all the carpet in my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Alexander H.
07/2015
5.0
carpet cleaners
  + -1 more
Prompt appointment, arrived when promised, worked quickly and transformed my bathroom floors which I had unsuccessfully tried to clean on my own with many approaches.
Description of Work: Cleaned bath and a half floor grout -- little square white tiles, discolored grout brought back to life.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

John P.
07/2015
5.0
carpet cleaners
  + -1 more
Double N Services did an outstanding job in carpet cleaning for our service appointment. The service began with the free inspection and estimate that the technicians (Jerome and TJ) made punctually and fairly. They cleaned the carpet in two bedrooms, on a large master bedroom, the stairway, a hallway, and two bathroom foyers. They use a cleaning process with low amounts of water and a padded buffer that was very effective, leaving the carpet totally clean that they promised would dry in 2 hours and it did. Also, they added a carpet stain protection after cleaning that they will return to clean if ineffective under normal conditions. Following cleaning and adding the protection, they thoroughly vacuumed the carpet to complete the job. Definitely will use this carpet cleaning service in the future and highly recommend this business. Dispatching scheduled the free estimates efficiently and technicians were punctual, very qualified and professional.
Description of Work: Cleaned carpet and added a stain protection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$269

TIFFANY W.
06/2015
5.0
carpet cleaners
  + -1 more
They were great. They cleaned 4 bedrooms, a hallway, stair way and closet. They explained everything they were going to do. I used the deal about a week or two after purchase.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

renee D.
06/2015
5.0
ceramic tile, flooring contractor, floor cleaning
  + 1 more
He was very professional and cleaned well.
Description of Work: Cleaned tile floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

April F.
06/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
Arrived on time after setting up appt. online. Did try to sell upgrade to pet package as we have cats in the home. We did purchase this upgrade as well as having an area rug cleaned. Did a thorough job, took his time! Carpets looked great and smelled amazing afterward! The cleaning removed some food stains as well as pet stains.
Description of Work: Cleaned carpets and area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Christopher D.
06/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
They did a good job with cleaning our carpet (getting out a lot of pet stains) and also stretching it.
Description of Work: Have used Double N multiple times, most recently for stretching carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Carrie K.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Provider rescheduled two times with us. Provider also used our water to refill their carpet machine. Overall, the quality work on carpet was great. We had to pay extra due to the deep stains in our carpet in room #1 - paid $49.00 on top of what we already paid (S79.00 within Angie's List).
Description of Work: Cleaned carpet in rooms 1 and 2.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$128

john F.
06/2015
4.0
carpet cleaners, house cleaning
  + 0 more
they did a good job , carpets look great .
Description of Work: clean living room and master bedroom carpets .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$88

Duane P.
06/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Based on the ratings from Angie's List I chose Double N Services. They were scheduled to arrive between Noon and 2:00 PM, however on the day before service they wanted to push the time back to between 3:00 and 5:00 PM. I rearranged my schedule to accommodate but they didn't arrive until about 5:30 PM. Their overall cleaning service was impeccable which left the house smelling fresh and clean leaving the carpet looking new. The service provided completely negated their tardiness. I will use them again in the future.
Description of Work: Professional cleaning of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$375

Ashley W.
06/2015
5.0
carpet cleaners
  + -1 more
Awesome! Extra thorough work and got all the deep down grime out. Thanks so much!
Description of Work: Cleaned three tile floor bathrooms that needed extra care

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Joanne F.
06/2015
5.0
carpet cleaners
  + -1 more
They were very good. We had a carpet that had gotten wet and started to smell. It took them a little bit of time, but it came out beautiful.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Paul S.
06/2015
5.0
carpet cleaners
  + -1 more
Jaime did a great job with placing padding and carpet we had removed from another room down the hall. Patterns were matched and installation was done in less than 3 hours start-to-finish
Description of Work: Laid carpet in bedroom, closet, adjoining hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day