Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1126-1150 of 1253 reviews

Anna Lizza P.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Awesome job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Response from Double N Services
Glad you were pleased. Thank you for using Double N Services

Julie G.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great job! I'd use them again....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Double N Services
We are happy you were pleased with our services, Thank you

Ted T.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The carpet in my main rooms were thoroughly cleaned. They looked like new when they were done. They took their time and were very meticulous. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Double N Services
Thank you for the review

Russell B.
10/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Barely did what i asked. Very rude stkod me up twice

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Double N Services
Dear Angie's List Member, I am sorry our meeting with you didn't go as you will have expected. Regardless, I will expect you to let other Angie's List Members happily using our services and others who are yet to, and may be reading your review know all the facts. I have copied and pasted communication between you & our office, for the reader to make his or her own informed decision(we love serving Angie's List Members and we don't want anyone to be deprived of good services due to this). WE HAVE DELETED NAMES,ADDRESSES & PHONE NUMBERS TO PROTECT YOUR PRIVACY). As for as I know, we are still waiting for your response to the estimate we sent you to schedule a time to install carpets in a large living room and a bedroom,using carpets that you removed from your other house 5 years ago. This a very difficult job to do, but we are proud to say we are one of the few companies that has the needed patience to do this(WE JUST LOVE WHAT WE DO ESPECIALLY FOR ANGIE'S LIST MEMBERS). After you missing your appointment with us and not answering your phone calls when Tech showed up for a FREE estimate, you called back after 2 weeks and wanted us back there same day(please refer to correspondence below). We told you we will TRY for either Friday or Saturday because we didn't have a Tech scheduled for your area at that moment. We will give you a call to confirm(refer below). We couldn't make it that Saturday but made it to you on Sunday the next day on our day off to give you the estimate. We emailed the estimate to you and copied your brother too.We are yet to receive a response from you on when to get job scheduled. You didn't pay us $500 as you stated in your review. We estimated $450.00 for the install which hasn't even been done. We are professionals here and we will still come & install for you when you are ready, and hopefully we can still get that SAME SMILE from you(showing how pleased you were), when we came by your place and took your measurements. Humbly In The Flooring Service David 9/19/2014 I have carpet already for my basement I just need it installed. It's for a big living space and one bedroom. Can I possibly get a free quote ASAP how much it cost to lay the carpet? Member suggested dates to schedule service: Afternoon (PM) on 9/22/2014 Double N Services 9/19/2014 Hello, Thanks for choosing Double N Services. For the areas mentioned, we estimate $250 - $350(depending on size of area for installation with a 5-Year Warranty on installation. Let us know if you need for us to provide you with under pad for carpets if you don't have any. We have great pricing on the 8 and 6 pound under pad. We can also arrange for a Tech to come and give you a firm quote today or Saturday. Please let us know which day works better for you. Thank you Richard Double N Services 9/19/2014 The Tech was at your place. We tried to reach you and the person that answered the call said you may have forwarded your calls to him by accident.We sent you a courtesy text message(text messages can still be received even when phones are forwarded) to forward back your calls in case you were expecting other important calls. Please feel free to contact us when you can. Thank you Double N Services 10/2/2014 i am very sorry about missing you i have an 89 yo mother i am taking care of as well as my brother and sister so we dont have to put her in a home and it is so tiring and the scheduling is just overwhelming. I live just off of and off of . is there anyway somebody could come by and see how much it would be get an estimate on the area i need carpet installed? basically its the basement of the main house large living area beside thee garage under the house. i have the carpet from my old house that was in great shape (the governmetn needed our land to expand south cobb drive and we suddenly had to sell and buy our homes after being int he same home over fifty years. I have the new carpet , which is now five years old from the old house, i just need it laid down and installed. This may sound confusing but if you could send somebody out there is always somebody here or myself and please give an estimate on the cost of this carpet installation. Sorry everything has been so scattered brained but i am sure you can understand with my mother and her dimensia and recent brain surgery we are all overwhelmed. the home number here at the house is or my, cell phone is. or again feel free to stop by if you are in the area or have time as i want this done asap bc i am so sick of the carpet being in the way. I will let and my two siblings know to that somebody may be stopping by and giving an estimate if you want u can park anywhere in the driveway and come around to the front door entrance and ring the bell. again one if not all of us are here 24 7 so the sooner the bettter any day any appointment time you could come out works for us. thanks and hope to see you soon. Double N Services 10/2/2014 Hello, Not a problem at all. We will get a Tech over to take a look and estimate. Thanks Richard 10/2/2014 that sounds great any idea of what time i should keep an eye out for them? think they coudl come today or asap? thank you so much in advance for all your help! Double N Services 10/2/2014 Per your conversation with Norman will try to go by tomorrow afternoon or on Saturday. He will call you and let you know before he does come. Thank you Clethra-Admin 10/3/2014 ok great please let whomever know that i am in the middle of transferring cell phone providers so i may not answer the phone but my 89 yo mother who lives here and has to have around the clock supervision with an adult (me, my sister, or my brother), one if not all three will be here and everybody know s to be looking out for the carpet people. our house is the corner house on xxxx and xxxx and park anywhere in driveway in frnot of garage you like and come around ring doorbell on front door and it may take a few mins for us to get there but we will def come and let them in. so if we dont answer the phone plese just stop on by we are expecting you. thanks so much and god bless Double N Services 10/6/2014 Hello We stopped by yesterday. I have emailed estimate to Hal. Let us know when you need this installed and we will be back to do this for you. My apologies for not making it to your area on Saturday Norman

charles J.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned carpet in professional and competent manner. tech was efficient and courteous and fast.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Double N Services
Thank you for choosing Double N Services

Susie M.
10/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I bought a $69 coupon to clean 3 rooms. I had several dog stains that needed extra treatment. In addition they cleaned 2 sets of stairs. The main cost was for the 2 large oriental rugs that they took away to clean and treat pet stains. The cost for the rugs was $160/ea. plus $50 extra for pet package. When I asked others what they paid for oriental rug cleaning I was told that was a great price. It took about 3 weeks for rugs because they had to treat pet areas 3 times and let rugs dry. They brought them back and placed them perfectly where they belonged. I highly recommend Double N Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Julia L.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret G.
09/2014
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Cleaned carpets. Some of the carpets had very heavy pet stains. Also restretched 3 carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Sherry C.
09/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned couch. The couch was pretty dirty having pets, so I wasn't expecting too much for their $50 special....but the $50 for scotch guarding it was definitely not a bargain. They said it was much better than what you buy in the can. It wasn't...figure they made up for the price break in the minutes they took to spray the scotch guard on.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Meike Z.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned the carpets and did a great job. There were some stains that the technician was able to remove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

ELTON N.
09/2014
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

john W.
09/2014
5.0
upholstery cleaning
  + -1 more
First rate job.
Description of Work: Cleaned silk covered chairs and sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mr. Bill U.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Everything was excellent |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Michael H.
09/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tried to up sell me on everything.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$100

Pancha V.
09/2014
5.0
carpet cleaners
  + -1 more
It went pretty well.
Description of Work: I bought a Big Deal for carpet cleaning for 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Ben H.
09/2014
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: Appointment was confirmed for Saturday August 30 @ 5:00 pm. The workman called me at 3:30 pm Saturday August 30 and asked if I was home and I told him that I was at work and would see them at 5 pm. I arrived home at 4:40 and called the workman who said that since I DIDN'T CALL EARLIER they went to another job and wouldn't be there until after 5:00. I called back at 5:30 when they had not arrived and informed them that if they did not arrive by 5:45 then don't come. I called again at 5:45 and the workman raised his voice and talked over me so I told him that I was not comfortable with him being in my home, do not come. I sent a message through Angie's List to double n services at 5:45 to cancel the cleaning and refund the money. The workman arrived at 6 pm and told him again the job was cancelled and to leave. Please refund the money. [Member Name Removed]
Rating CategoryRating out of 5

Desiree M.
09/2014
5.0
carpet cleaners
  + -1 more
It went well
Description of Work: I dont remember the cost of service. All I know he did a good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.01

ADEOLA Y.
09/2014
5.0
carpet cleaners
  + -1 more
It went well they were excellent!
Description of Work: Cleaned and deodorized 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Monica W.
09/2014
4.0
carpet cleaners, floor cleaning
  + 0 more
It went well.
Description of Work: I bought a deal for 3 rooms of carpet cleaning, deodorizing & protection!
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Lorraine B.
09/2014
5.0
carpet cleaners
  + -1 more
Perfect
Description of Work: Excellent customer service and excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Gayle C.
08/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Went great - they contacted me on time, showed up on time, worked with my particular carpet challenges and were prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy G.
08/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Double N Services was prompt in responding to the deal and scheduling the service. Unfortunately the service ($99 for 3 rooms) did not apply to my smaller area rugs that are made out of carpet remnants. The dining room rug is 9'x12' and one that is underneath our bed with only 3' exposed on three sides. The total cost to clean was $183 ($55 for bedroom rug, $108 for dining room, and $20 for pet stains. It seems unusual that the cost for cleaning to small area rugs is more than 3 rooms. The service was scheduled for 2pm-4pm; however they did not arrive until after 6pm. The company did not provide an update on the delay until I called. The technicians were courteous and professional and I am pleased overall with the cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Edna B.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nick K.
08/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Margaret S.
08/2014
5.0
carpet cleaners
  + -1 more
Cleaned carpets
Description of Work: leaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day