Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

25 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,253 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 1101-1125 of 1253 reviews

Debbi S.
02/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Mary C. J.
02/2015
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
See above
Description of Work: I have been trying off and on for years to find someone who would replace a 4 x 4 piece of carpet. No one wanted to bother with it. Double N had a "deal" for carpet repair, and Angie's list verified that they would replace the carpet. I have spare carpet, they came and installed new tack strips and padding and installed a piece oft carpet. So nice to deal with folks who will do a little job, not just s huge one! Installers were wonderful. I highly recommend them. I

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

weonhee S.
01/2015
5.0
upholstery cleaning
  + -1 more
unknown
Description of Work: The technician came, but he informed me that they are unable to perform the job due to the fabric of my upholstery. He said that they will refund me the voucher, which they have not, and I assume he was unaware that I need to get it refunded from Angie's list, not the company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Double N Services
Thanks for letting us know. You are right. Angie's List is supposed to give you a full refund. I will get with them immediately to remind them to do so.Thanks for the opportunity.

Laura N.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Timothy O.
01/2015
5.0
carpet cleaners
  + -1 more
good
Description of Work: clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Robert B.
01/2015
4.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Double N Services
Thanks for taking time off to review. It's our goal here for our Techs to get all A's. Please let us know if there was anything we missed and we will be glad to re-do at no cost to you.

Jessica J.
01/2015
1.0
carpet cleaners
  + -1 more
.
Description of Work: I was going to do the deal they had for $125. They came and said it would be double the price. They told me there would possibly be a extra charge of $25 for spot cleaning but they didn't say that it would be per room. The guy I talked to was rude and acted like I was an idiot was I did not appreciate. I will NEVER hire them.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$250

Response from Double N Services
Thanks for choosing Double N Services. I am the Tech who met with your husband to attempt to clean your carpets. The same Tech you cursed out so bad. My Angie's List clients will tell you I am one of the nicest Techs to have in your home. Another reason I calmly soaked all the curses you rained on me. We use a stain removal intensive process in cleaning our carpets. Another reason why other carpet cleaning companies call us to clean if they happen to meet heavily stained carpets that they can't clean. It just means more time and more cleaning solutions to clean. You had 3 rooms and an over sized living room. Regular carpet cleaning should take only 30 minutes to clean. The only way your carpets could be cleaned was to do a restorative cleaning which was going to take 4 hours to do. Another reason why the previous company you hired refused to clean. We traveled an hour to get to your home, of which we don't charge any trip charge for. It's never in our best interest to use all that gas and time to get to your place which is an hour away, and not clean your carpets. We have always brought carpets back to life for especially landlords, who are trying to prevent from replacing carpets. It just can't be done for the price of regular cleaning. Below is the fine print on the coupon you purchased. You will agree these are reasonable. Deal must be purchased through Angie's List to be eligible for discount Not valid for cash back Deal cannot be combined with any other specials or offers Deal cannot be applied to current or past jobs Deal is for residential service only Appointments are to be performed during normal business hours Limit one deal per household; multiples may be purchased as gifts Pet urine removal treatment, Scotchgard, Restorative Cleaning and additional rooms/square feet can be added for an additional fee Stairs and hallways can be added for an additional fee Light furniture moving is included Please be patient when scheduling, schedule may book up quickly due to coupon popularity, don't hesitate, buy your coupon and call today An additional change will be required for high rises, mid rises and apartments that require stairs and elevator to access 30-Day Refund Guarantee Promotional value of coupon expires six months from date of purchase; paid value never expires

Joseph E.
01/2015
2.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Not very professional. No intro/greeting after entering my house and that set the tone. It was basically a guy in charge (w/ awful breath) and two non English speaking laborers. Just bad vibes. Immediately tried to tack on $$ upgrades. Refused to move chairs to clean. C'mon now, a chair?? On top of all that, my carpet smelled like Fabreeze but didn't look any cleaner.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
5.0

$140

Response from Double N Services
I HAVE MADE THIS A TRAINING ISSUE FOR THE TECHS WHO WERE SENT TO YOU. I APOLOGIZE SINCERELY FOR THIS. IT IS COMPANY POLICY TO COME BACK AT NO COST TO YOU TO RE-CLEAN, IF YOU WERE NOT SATISFIED IN ANY WAY.PLEASE GIVE US A CALL AT 770-845-4303 AND ASK FOR NORMAN,AND I WILL PERSONALLY COME AND DO THIS FOR YOU. WE GO ABOVE & BEYOND FOR ALL OUR CLIENTS.

Nicky R.
01/2015
5.0
carpet cleaners
  + -1 more
It was awesome.
Description of Work: Clean carpet $88 Angie list deal. I paid additional for hall and stairs. The The gentleman was professional. Gave us good tips. Was honest about stain expectations was professional. Gave us good tips. Was honest about stain expectations

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Patricia M.
12/2014
4.0
carpet cleaners, carpet installation, flooring contractor, house cleaning
  + 2 more
unknown
Description of Work: The techs were very nice. Not sure we should have used this type of cleaning service, it seems that some existing stains are more pronounced now that before. We have had to spot shot them repeatedly. A deep steam cleaning service may have been better. The repair was not what I expected. the patch using carpet from a closet is very noticeable and the edges are not even. Perhaps it's the best they could do, but will have to replace the carpet sooner than later because it is so noticeable. Should have saved the almost $500 and put it toward new carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Double N Services
There is a 30 day guarantee on all our services. If for any reason a client isn't satisfied, we are obliged to come back at no cost to and re-do. I have left a message on your phone. Please call back to get this free service scheduled. If for any reason you are still not satisfied, you get a full refund. Your 100% satisfaction is our goal here.

lauren Y.
12/2014
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0


Debbie K.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita P.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Double N Services
Thanks for choosing Double N Services and taking time off your busy schedule to review. We promise to continue to give you nothing but great services that exceeds your expectations.

Charles W.
12/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ok

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Roy D.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Service was originally scheduled for Oct. 21 but had to be rescheduled because of equipment problems. Otherwise, service was excellent and carpets looked new again. Time required to dry was much longer than advertised but OK considering the quality of service. I would definitely use Double N again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$109

Jonathan M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Nellie T.
11/2014
4.0
carpet cleaners, carpet installation
  + 0 more
Good
Description of Work: Carpet installation

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$1,800

Allen T.
11/2014
4.0
carpet cleaners
  + -1 more
It went well.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$225

Latasha R.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: clean 3 rooms and stairs. very good cleaning! Great service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Double N Services
Thanks for taking time off to review Double N Services.Your Technician just earned a bonus for this review. Norman Double N Services Angie's List Super Service Award Winner- 2013 Carpet & Upholstery Cleaning Carpet Stretching ,Repairs, Sales & Installation Wood Floor Cleaning, Refinishing & Installation Strip & Wax Floors Tile & grout Clean Total Air Duct Cleaning Total Maid Services - Move In/ Move Out Handy Man Services 24 Hour Water & Flood Damage Remediation 770-845-4303 doublencarpets@hotmail.com www.doublenservices.com

Monique M.
10/2014
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Norman and his team were a pleasure to work with. They responded timely to our inquiries and even offered additional options to help meet our needs. The arrived on time and completed the work as described. They replaced the carpet in our home and did an outstanding job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Response from Double N Services
We are glad to have been able to work you in, to install your whole house carpets, though on short notice. Your satisfaction is our goal. Please don't forget your first whole house carpet cleaning is FREE. Thanks for choosing Double N Services. Norman Double N Services Angie's List Super Service Award Winner- 2013 Carpet & Upholstery Cleaning Carpet Stretching ,Repairs, Sales & Installation Wood Floor Cleaning, Refinishing & Installation Strip & Wax Floors Tile & grout Clean Total Air Duct Cleaning Total Maid Services - Move In/ Move Out Handy Man Services 24 Hour Water & Flood Damage Remediation 770-845-4303 doublencarpets@hotmail.com www.doublenservices.com

Kimberly B.
10/2014
3.0
carpet cleaners, house cleaning
  + 0 more
unknown
Description of Work: Cleaned family room master bedroom closet and dining toom area rug. |I had an excellent carpet cleaner in KC. Don't know if I'll ever find that again.akes it hard to equal

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$300

Response from Double N Services
Thanks for taking time to review. We searched our records and couldn't find your name or address in our Data base. It is possible this review was meant for another provider on Angie's List(as it's sometimes the case on AL). Double N Service 100% satisfaction policy ensures we come back at no extra cost to re clean , if we missed anything the first time. Please call 770-845-4303 and ask for Norman, and I will personally ensure we give you an experience that exceeds your expectations.

catherine A.
10/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Double N Services
Thank for you for choosing Double N Services.

Kyrie W.
10/2014
2.0
carpet cleaners
  + -1 more
unknown
Description of Work: I had paid the special for $60.00 but when I asked for the pet care (which said would be like $15-$20 more when I called) the service guys insisted I pay the full price of $140.00! So the service cost me an additional $80.00. so my saving was a JOKE! The services was for 3 rooms up to 500 square feet, and said they would move furniture that needed to be moved. When the service guy got there I had moved the little stuff but asked if he could help move the bed (King Size) he said he could not move the bed or the dresser that was in the room and he would just go around it. When I asked him for the pet care service he said that the original price for that was $140 so I had to pay the difference since I wanted that. It just didn't make since to pay $80 for pet treatment specially since it was only one spot on the carpet and I was only doing one room!!!!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$60

Response from Double N Services
Thank you for choosing Double N Services. The $69 deal that you purchased is a $135 value. If you could look at the fine print of the deal below it states: Pet stains/odor or extreme staining may incur additional charges. Also the deal states: •Deal also includes moving light furniture A dresser and a king size bed are not considered light furniture Fine Print: Deal must be purchased through Angie's List to be eligible for discount • Not valid for cash back • Deal cannot be combined with other specials or offers • Deal cannot be applied to current or past jobs • Deal is for residential service only • Appointments are to be performed during normal business hours • Standard cancellation policy applies • Limit one deal per household • Deal valid for apartments, condos or high rises for additional fee. Please call Double N Services for details. • Pet stains/odor or extreme staining may incur additional charges • 200 square foot maximum per room (three rooms counted individually) • Rooms cannot be substituted for area and oriental rugs. Furniture and additional square footage can be done for additional fee • 30-Day Refund Guarantee • Promotional value expires six months from purchase date; paid value never expires

Merika W.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Cleaning - excellent job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Response from Double N Services
Thanks for taking time to review us. Your reviews go a long way to reward or re-train our entire staff to be able to always give Angie's List members, services that exceed expectations.

susan F.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Prompt, courteous, professional, quality service. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Double N Services
Thanks fro choosing Double N Services. We strive to give nothing but the best in the cleaning and restoration service industry. Thanks for taking time off to review. Our Technicians get bonuses for great reviews.

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day