Double N Services

Carpet Cleaning, Upholstery Cleaning, Carpet Sales and Installation,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At Double N Services our goal is to provide exceptional quality service while using state-of-the-art eco-friendly products to give you spotless a clean home free of harmful chemicals. Our unique DNS Low Moisture Green & Clean System® uses advanced bio-active citrus cleaners and state-of-the-art "quick dry" techniques. They are effective yet safe for your family and pets. Our "quick dry" system uses high tech truck-mounted equipment for greater cleaning and extraction power and even quicker drying.

Business highlights

24 years of trusted experience
Minority Owned & Operated
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa


Photos of past projects

Reviews

4.61,251 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
13%
3
6%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 101-125 of 1251 reviews

Alison G.
07/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Alex did a great job! He cleaned our carpets, couch, ottoman, and chair.
Description of Work: Carpets cleaned and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Double N Services
Thanks for the opportunity to clean your carpets and upholstery. For this positive feedback, your Tech just earned a bonus. Norman Double N Services 770-845-4303

Steve T.
07/2017
5.0
carpet installation
  + -1 more
Very punctual, proficient and professional. Arrived early in the appointment window and did the work in about 45 minutes. The carpet looks great.
Description of Work: Stretching of carpet to remove excess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Larissa B.
07/2017
5.0
carpet cleaners, carpet installation, flooring contractor, hardwood floor, upholstery cleaning
  + 3 more
Double N Services uses a unique technique where they have this giant cotton scrub brush thing that holds a gallon of water. it looks like the cleaners you see in schools polishing the floors. They don't just spray water and suck it up, the method they use SCRUBS the floors. ALL stains come out. literally ALL. I've seen the worst homes turn out immaculate, even when I was convinced cleaning was a lost cause and we would really need to replace them. When i got a new puppy, they saved my floors that I thought were trashed. They respond IMMEDIATELY. are very punctual and extremely accommodating. I've tried a ton of companies - stanley steamer, zero rez, every coupon imaginable (we clean a lot of homes) and no one compares to double n's product, professionalism, and customer service. everyone I've referred them to loves them as well.
Description of Work: I've had well over a hundred homes cleaned with Double N Services, including my own. I manage foreclosed properties for banks. We receive the properties in terrible shape. If we ever clean the carpet I use Double N Services. I don't know how they do it, but they manage to make even the worst properties look incredible. They have cleaned my sofas, large chairs, rugs, carpet, etc. And completed small repairs taking pieces of carpet from the back of a closet to repair a section in the middle of a room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Monica R.
07/2017
5.0
carpet cleaners
  + -1 more
Alex was great! Very professional, punctual and did a great job cleaning our carpets. We will definitely ask for him next time!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Kathleen M.
07/2017
5.0
carpet cleaners
  + -1 more
He was punctual and friendly. He worked hard, even getting down on his hands and knees to get the stairs clean. When he was done it looked like we had completely new carpet. I am beyond pleased with the job that was done and would love to recommend this service to everyone. I will never use anyone else.
Description of Work: We needed our whole house full of carpet cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$218

sivakumar S.
07/2017
5.0
carpet cleaners
  + -1 more
Alex was very professional and very dedicated to his work. He is rather passionate of what is doing. Also very knowledge in what he is doing and know the difference from others. Will hire him again for the work.
Description of Work: Done carpet cleaning for 4 rooms and a hall way as per agreement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Martina W.
07/2017
1.0
carpet cleaners
  + -1 more
This was not a deal but a bait and switch scheme! I was charged an extra fee of $69 because I have Berber carpet. I have used ChemDry, Stanley Steemer and other reputable cleaners in the past and have never paid extra for Berber carpet. This was the most expensive carpet cleaning and a total rip-off !!!!!
Description of Work: 3 bedrooms and short hall

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$200

Response from Double N Services
Thank you for your feedback. This helps to improve the client experience. I reviewed your work order and found out you paid $99 only, for 4 rooms and a hall way to be cleaned. Per the coupon, stairs can be added for an additional fee. The $69 extra you paid were for your stairs. Total spent with us was $168. I believe cleaning 4 rooms, hall way and stairs for $168 is an incredible deal not a "bait and switch" that you claim. Please call 770-845-4303. We stand by our 100% money back guarantee if you are not satisfied with the cleaning. I don't know of that many carpet cleaning companies that will give you a restorative clean for that pricing. Humbly submitted, Norman Double N Services

Valerie B.
07/2017
4.0
carpet cleaners
  + -1 more
I paid more than was advertised ... small vanity area counted as a room...I mainly wanted the smell of dirty carpet gone and that was achieved. However, once dried there were still some spots that didn't come up.
Description of Work: Carpet cleaned for 4 rooms and hallway

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$328

Sandra J.
07/2017
1.0
carpet installation
  + -1 more
I had to contact Angie's list. They returned the money I had paid. No reflection on Angie's list...I will continue to make contacts through them in the future.
Description of Work: I wanted to have carpet stretching done....they never put me on the schedule, after calling them twice..they did not keep in touch with me to let me know what to expect or when the service would be provided....I just told them after going back and forth for a couple of weeks trying to get scheduled, that I no longer wanted the service

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$99

Response from Double N Services
Thanks for the feed back. We explained to you about not covering your area. We gave you two options - get a refund or wait to get scheduled. I made you aware that we may have to get at least one more client in your area to get you scheduled. You agreed to wait yet you have rated us F for trying to fit you in the schedule. Please check coverage areas before you purchase coupons in future. We work very hard here to maintain these 'A' ratings.

Otis J.
07/2017
5.0
carpet cleaners
  + -1 more
Professionalism noted on every job completed for me. Now a total of four times I have used their services.
Description of Work: Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

michael T.
06/2017
5.0
carpet installation
  + -1 more
They finished quickly and it looks great.
Description of Work: Three bedrooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brien J.
06/2017
3.0
carpet cleaners
  + -1 more
The technician did not clean my hallway as stated in the advertisement.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Double N Services
Thanks for the feedback. We have a 100% satisfaction guarantee on all services. Techs are supposed to clean only the areas mentioned in the initial walk through. Please call back and schedule a clean at no cost to you.

Nirav B.
06/2017
1.0
carpet cleaners
  + -1 more
Not so well. The guy comes looks at all areas and tell me for master bed room is he going to count it twice. I said the area that needs to be cleaned is less than 200 sq ft. Because I have lot of furniture in my master. He said it doesn't matter. I said what going to cost me now for the 6 area service. So, he asked me my rate and then divides the that by 5 and tell me for additional room it's going to cost me $28. Then he looks starts working. I tell him I want to get another area done. So, he says okay. Then comes back and said its going to cost me $18 for one stain, which I very surprised about but I accepted that. Then after finishing 5 areas he comes and tells me now the other 2 areas are going to $35. So, I said why? He said that's over rate. I hate when ppl do bait and switch. This company is like that. When I called the office it seems like that was his wife who handles calls. She of course going to find reasons of why husband is right. As for the stain it didn't even take him 2 mins to get it out.
Description of Work: I arranged for 5 room cleaning service. I had told on the phone that I have one stain for all cleaning as I maintain my carpet very well. They said, technician will look at once he comes but removing stain is part of the job.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$228

Response from Double N Services
Thank you for your feedback. We are constantly looking for ways to improve the client experience and this feedback is important to us as we constantly strive to be the best company in our industry for client experience. The member purchased an offer for 5 rooms of carpet cleaning and there were additional rooms and square footage present to complete their desired job. The member was not happy with the quoted price for the additional work that was requested outside of the scope of the purchased offer. The member was also offered a full refund prior to work beginning. The member chose for us to move forward with our original quote. We have examined our pricing very closely and feel it is competitive in our area as well as delivering an excellent experience for our clients. If I can further assist with anything regarding the quality of your experience please call us to discuss. We are not a bait and switch company. We don't have a Technician's wife working in the office either. We sent one of our best Techs - Emmanuel( you can read lots of reviews about him).

Cosandra E.
05/2017
3.0
flooring contractor
  + -1 more
DID NOT GO AS WELL...NOR AS SMOOTHLY AS I HOPED. This process didn't go as smoothly or well as I hoped. The installation "looked" great.....however.....upon walking through my bedroom and bath, I discovered that the floor was NOT EVEN. Leading me to believe that the "SUBFLOOR" had NOT been prepared as PROMISED. I called the owner, Norman, and to be honest with you....it could have gone better. I had to ask SEVERAL times for him to come by and see what I was referring to. He stated that he was going to send the "technician" (who barely spoke English and I had a hard time clearly understanding) by....but I insisted that Norman come by and see the work that his "technician" had done and understand what I was referring to. I was REALLY surprised when the owner/Norman told me that he "knew nothing" about installing wood flooring/vinyl flooring....and he pretty much depended on the "technician". I was REALLY getting ****** at this time as I felt like I was getting the "run around"....and it probably was heard in my voice...as I was about done being nice.Honestly....if I had known that...I would NOT have hired this company. I was told in order to "fix" the issue....the flooring (that was JUST installed) would have to be taken up....subfloor SANDED...which meant I would have to MOVE all of that furniture out AGAIN...and put up with my floors being "torn up" for I'm not sure how long. I just told them that I would see if I could put up with it for now....as I did not want to have to take MORE TIME off work...MOVE FURNITURE.....and....put up with more dust and sanding. I was "credited" $100.00.....but my thing is that if you're going to offer a service.....do it right...or don't offer it!!! I need my kitchen flooring done....but will not hire this company to do it. ONLY consolation was that I was told.....if at any time I couldn't deal with the way it was....and wanted to have it corrected....put up with my floor being torn up.....the sanding and dusting....they would come out and fix.....we'll see how well that goes.
Description of Work: I needed flooring, vinyl, installed in my Master Bedroom and Bath.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$1,300

howard S.
05/2017
5.0
carpet cleaners
  + -1 more
Excellent...work was performed by Alex Camarera.....He did an outstanding job. I have had my carpet cleaned regularly for years. This was by far the best carpet cleaning I have ever had done.
Description of Work: Carpet cleaning...master bedroom and walk in closet, three other bedrooms and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Double N Services
Our goal is to provide excellent service. We're glad to hear you were happy with the job our technician did.

nancy L.
05/2017
5.0
carpet cleaners, hardwood floor
  + 0 more
I wish I could post a before and after picture. The work performed was outstanding! I own rental properties and I wish I could go back on time and have Double D refinish my other apartment. They replaced quite a few rotten boards and my 100 year old floor looks brand new! Inmate two room apartment there were original old floors in one room and a prefab floors in the other. Inmate two room apartment there were original old floors in one room and a prefab floors in the other. They managed to make the two different wood floors look just the same. Very impressed with their work!
Description of Work: Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Double N Services
No worries, we have before and after pics here to send to anyone who requests. It was a pleasure working for you. Reach out to us for your carpet installation projects too

Delmar W.
05/2017
5.0
carpet cleaners
  + -1 more
What can I say th guys at Double N Services always perform a top notch job for me. They have cleaned the carpets in all of my homes and some of my friends' home based on my recommendation. We all are very pleased with the service and will buy again. As an example, I have a friend who's carpets were so dirty that I just knew they had to be replaced. However, I had them call Double N Services and they made the carpet look like new. I was thouroughly amazed at the results.
Description of Work: Very very dirty carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Gena M.
04/2017
5.0
carpet cleaners, ceramic tile
  + 0 more
I'm happy with the service they provided. They delivered.
Description of Work: in addition to carpet cleaning they cleaned my tile floors in kitchen and made the grout look like new!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat C.
04/2017
3.0
carpet cleaners, upholstery cleaning
  + 0 more
Carpets look okay but I wouldn't hire for any additional services...very expensive. Had my chair cleaned but doesn't look like they actually did anything as it is still dirty. Very good with carpets but suspect on anything else. I would say overall experience was avg...good on carpets..bad on anything else. and extras are expensive.
Description of Work: Carpets Cleaned and Chair cleaned

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$190

Response from Double N Services
We have a strict policy to come back and re-do at no cost to you if you are not happy in any way. That's our 100% satisfaction guarantee. Please call back at 770-845-4303 and ask for Norman. Your 100% satisfaction is our interest. I am glad your carpet cleaning turned out very well as you stated.

Robert J.
04/2017
5.0
carpet cleaners
  + -1 more
Excellent. Arrived on schedule. Attentive to special areas.
Description of Work: Clean carpets and assorted rugs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian B.
04/2017
5.0
carpet cleaners
  + -1 more
The guy was nice and it looks great. It wasn't what I expected, but not in a bad way.
Description of Work: I purchased a Deal for $129 for Eco-Friendly Carpet Cleaning, Deodorizing, Sanitizing, and Spot Removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Hermes G.
04/2017
5.0
carpet cleaners
  + -1 more
Great Job, staff is super professional and excellent customer service. Will hire them again, and recommend to my frineds.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

haley H.
04/2017
5.0
hardwood floor
  + -1 more
Norman and his team did a great job. They sanded and stain my old hardwood floors and they now look brand new! They were very professional and I could not be happier with the results. I even accidentally scratch one of the floors right after they left and they came back to fix it no charge.
Description of Work: Hardwood Floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris T.
04/2017
4.0
carpet cleaners
  + -1 more
OK, they were a typical cleaner. Staff a little strange.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


John B.
04/2017
4.0
carpet cleaners
  + -1 more
Good. The deodorizing 'extra' only lasted a few days, I wouldn't order that again. Professional, friendly, hard working young man!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Air Duct Cleaning,
Hardwood Flooring Sales and Installation,
Ceramic Tile,
Window Cleaning,
Hauling

FAQ

Double N Services is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Double N Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Double N Services offers free project estimates.
Yes, Double N Services offers eco-friendly accreditations.
Yes, Double N Services offers a 10% senior discount.
Yes, Double N Services offers emergency services.
Yes, Double N Services offers warranties.
Double N Services offers the following services: Carpet cleaning, area rug cleaning, oriental rug cleaning, upholstery cleaning, hardwood refinishing & polishing, tile & grout cleaning, grout sealing, DNS Green Low Moisture Cleaning System, water extraction, and more! Pet odor removal, carpet, stone, odor removal, pet odors, rugs, upholstery, commercial cleaning, stone cleaning, upholstery cleaner, tile cleaning, furniture cleaning, office cleaning, carpeting.
N/A

Contact information

P.O. Box 1014, Mableton, GA 30126

http://www.doublenservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day