ServicePro Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

ServicePro Carpet Cleaning is a family owned and operated company. We never use subcontractors (we always do the work ourselves). We are all IICRC certified ( which means you are getting a licensed and trained technician every time we come out). Our minimum job requirement is $150.00. LOOK- if you're searching for a CHEAP contractor I respectfully ask you call someone else. I offer a 200% quality guarantee! If you're not happy with my work I will comeback and take care of any issues. If you're still not pleased its free You don't pay me a penny! That's my word and my word is my bond. There is a minimum trip charge of $50.00 for anything 25 miles away from zip code 30052. Cash/Check/Visa/Mastercard/Zelle/ApplePay/CashApp

Business highlights

34 years of trusted experience
Emergency Services Offered

Services we offer

Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.

Services we don't offer

Flooring Installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8432 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 301-325 of 432 reviews

James S.
09/2024
5.0
carpet cleaners
  + -1 more
Great job. Looks great.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Joy S.
05/2020
5.0
carpet cleaners
  + -1 more
Great very professional
Description of Work: Carpet vleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda O.
01/2020
4.0
carpet cleaners, upholstery cleaning
  + 0 more
Fair but sofa is old
Description of Work: Cleaning sofa

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$120

Garrece W.
05/2019
5.0
carpet cleaners
  + -1 more
It was excellent.
Description of Work: Carpet cleaning in four rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

andy W.
10/2018
5.0
carpet cleaners
  + -1 more
They did a Great job!
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

melody P.
07/2018
4.0
carpet cleaners
  + -1 more
work was completed efficiently
Description of Work: steam clean loveseat and stairs

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Thomas S.
04/2018
5.0
carpet cleaners
  + -1 more
Very well pleased, will hire again
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lianna K.
03/2018
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Very professional and prompt
Description of Work: Sofa cleaning and carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

christopher L.
01/2018
5.0
carpet cleaners
  + -1 more
Great job; very satisfied.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Tracy J.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Carpet cleaned in three bedrooms and basement. In the basement I had spillled a water bottle filled with fruit punch flavoring. There was a huge red stain I was not sure would ever come out. Troy did an excellent job and removed all of the stain. Also had the upholstery in my teenage daughter's car cleaned. It looks great. Her seats had seven years of Georgia red clay from going back and forth to the softball field. I love the deep cleaning tool that he has. I call it the majic eraser, We have used them before and continue to use them. The first time he used the deep cleaning method was on grease stains that the service man left on my carpet after servicing my eliptical. And like majic, they were gone. Troy does a great job, and is very professional.
Description of Work: 1) carpet cleaning (with huge red stain) 2) car upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Karen P.
03/2013
5.0
carpet cleaners
  + -1 more
Troy arrived right on schedule. In the rain. He was hired to do the two rooms and hallway per the coupon. He ended up doing extra rooms and the stairs, at my request. I moved the little things out of the way but my husband was out of town so he helped me move the very heavy coffee table. The machine he used for cleaning was amazing. A very large stain that had been in our den for several years (at least) and has been designated "clean" by other companies, has not returned. He went the extra step to get it out and 36 hours later, it has not come back. He helped with the dog stains (not too many) and scooped up a lot of hair from the dog and fibers from the carpet. I will definetly use ServicePro again.
Description of Work: Cleaned the carpets in 5 rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from ServicePro Carpet Cleaning
The morning was miserable outside but we were invited in and began discussing all of the homeowners needs. {Member name removed} was great to work with and we hope to see her again soon.

Josh E.
02/2013
5.0
carpet cleaners
  + -1 more
The results were outstanding, the pet stains and odor are completely gone! The carpet looks brand-new and I'm not going to have to replace the carpet. I've never seen a carpet cleaner work so well. The value and attention to detail were A+.
Description of Work: We have the carpets cleaned once a year b/c of three small dogs who have accidents. My plan was to have the entire upstairs carpet replaced as a result. I decided to try "ServicePro" after watching the video. Also, Troy took the time to walk me through each room with a UV light showing me accident areas I never new were there. I decided to change my original order and let Troy clean all the areas needed with the pet formula cleaner. He barely went up on his original price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Response from ServicePro Carpet Cleaning
Thanks for the awesome review. This job took a while. We had to treat every room for pet urine, but we were able to kill all the bacteria and freshen up the carpets throughout the home. Looking forward to helping with any and all flooring needs in the future.

Cathleen M.
02/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
Purchased a coupon, very responsive to scheduling, called me to let me know of an earlier appointment opening, called the day before to confirm, and then again that morning to let me know they were on their way. Couldn't ask for a better experience, I've used all the national companies, these guys are THE BEST!
Description of Work: Whole house carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Fred L.
01/2013
5.0
carpet cleaners
  + -1 more
They were prompt, friendly and did a good job
Description of Work: Service Pro - Nice Job
Rating CategoryRating out of 5
Yes, I recommend this pro
$130

Dan D.
01/2013
5.0
carpet cleaners
  + -1 more
Service work was performed by Troy and Joey.. Estimates were given on all of the work and agreed to before service began. Carpets in two bedrooms were pretreated ,cleaned and carpet protector was applied Troy used the rotovac machine on the carpets which did an excellent job. The carpets looked almost new when he finished. He also cleaned three oriental area rugs and they turned out equally well. We found them to be experienced, knowledgeable, friendly and provided excellent service. We would use them again and also recommend them to our friends.
Description of Work: Friendly excellent on time service.
Rating CategoryRating out of 5
Yes, I recommend this pro
$259

Lisa J.
01/2013
5.0
carpet cleaners
  + -1 more
I called ServicePro at the last minute and was afraid that I wouldn't be able to get my carpet cleaned before my guest arrived in a couple of days. To my surprise I received a call right back from Troy and he was available to do my carpet the very next day. I asked him about additional cost and he went over cost for upholstery cleaning and extra areas. On cleaning day Troy arrived promptly. He surveyed my rooms and we discussed what would be done before he started. I didn't realize how huge my great room was so it was just an additional $20 to do the spaces I wanted. I was hoping to have my antique couch and an old couch cleaned as well. After Troy looked at the too he said he wasn't sure how well it would come out but he would do a small sample spot and then I could make the decision of what to do. The sample section turned out well so I approved the cleaning of both pieces. They came out better than both of us expected. So well I told my sister-n-law and she scheduled him to clean her sectional that weekend. The carpet came out great. It took overnight to really dry but the results were worth it. In the past I've been disappointed with carpet cleaners so I have been doing my own with a RugDoctor for years. I would definitely use ServicePro again rather than the do-it-yourself route. After the rental and extra cost of the cleaning solutions it's not that cheap and its hard work. It's been a few weeks since my carpet has been cleaned and I'm pleased to say that my carpet still looks great.
Description of Work: Cleaned great room and dining room carpet. Cleaned a couch and chair. Applied Scotchguard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

k e D.
12/2012
5.0
carpet cleaners
  + -1 more
Very responsive and professional. Got an appointment quickly. Did a very thorough cleaning job. As with most Angie's List coupons lots of extra charges. Said one room was actually two rooms. Needed two area rugs cleaned and we were charged a lot extra for that even though technically we were supposed to have a third room left over from coupon.
Description of Work: Had an Angie's List Coupon for $69 for cleaning of three rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gregory and Barbara A.
12/2012
5.0
carpet cleaners
  + -1 more
Overall, everything went as planned. Troy arrived earlier than scheduled. Because we didn't get his phone call telling us he would be early, we didn't get home until the scheduled time. Troy and his assistant waited for us. He assessed the size of our rooms and because the rug was over the size limit, we were charged another $20.00. We gladly paid that because the area we wanted cleaned was quite large. The guys immediately began to clean the rug with a power washer. It was completed in an hour or so and we left it to dry for several hours. We were very impressed with the work completed by ServicePro Carpet Cleaning and recommend the company to others without hesitation.
Description of Work: Troy and his assistant cleaned our carpet with a power washer. This took approximately one hour. The rug was quite dry in three hours, but we left it over night so it would be thoroughly dry. We wanted the pet stains and pet hair cleaned from the rug and Troy did that beautifully along with completing the entire rug. Troy is personable, friendly and responsible. He called to let us know he would be early. I highly recommend ServicePro Carpet Cleaning if you need your rug cleaned. Troy is exp[erienced in cleaning rugs that are extremely dirty as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Candi P.
11/2012
3.0
carpet cleaners
  + -1 more
Could lonly work on Saturday due to working a full-time and part-time job. Carpets were very wet...took really long time to dry even though it was a nice sunny warm day. Carpets were clean and looked good. What he considered a room size iwas smaller than what many other carpet cleaning companies considered "regular size". Overcharged initially....Had to go over and correct final bill twice to arrive at correct price (used a coupon). Pleasant to work with.
Description of Work: Carpets and upholstery cleaned.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$160

Lissa J.
11/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Troy called on the appointed day and we were able to reschedule for an earlier service. He arrived promptly, we discussed the project and he got busy. Troy is a fast, thorough worker. He is very careful about how he works and documents the work as he does it. Iphones are very handy in his business! I was amazed at how well his machines work and he is very knowledgeable about what is needed for whatever spots are there. The colors are much brighter on the chair and the stair carpet is like new. The microfiber couch looks much better too. Troy took about an 1 1/4 hour to do the entire job and I am very pleased.
Description of Work: I saw Servicepro on Angie's Big deals and inquired about the deal with Troy. Since the job I had didn't "fit" the deal, I didn't purchase the deal. But I was so impressed with Troy on the phone, I engaged him to clean a micro-fiber couch, chair and carpeted stairs. We set a time up for the service over a few phone calls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

William S.
11/2012
5.0
carpet cleaners
  + -1 more
I thought this carpet was beyond help, but ServicePro (Troy) restored it to a new look and applied a treatment to protect it in the future...at a fair price and in a courteous, professional manner. Troy also suggested a cleaning schedule to keep all my carpets looking great. I plan to contact ServicePro with future carpet-cleaning needs, and highly recommend them!
Description of Work: Cleaned a "problem area" carpet with ground-in dirt and pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Dorothy C.
10/2012
5.0
carpet cleaners
  + -1 more
It went extremely well and I highly recommend the service.
Description of Work: 9 areas, pet treatment, scott guard and sofa clean. The rotovac used by Troy was an amazing machine. The amount of dog hair removed was awesome. The carpet looks just like new and its over twelve years old. I plan to have them back to clean my tile. Troy and Joey were courteous, respectful and prompt upon arriving when schedule to the minute .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$369

David G.
10/2012
5.0
carpet cleaners
  + -1 more
One of my rental houses had a floor that was pretty filthy and he came in and did a great job in getting it back into shape.
Description of Work: I've been using him for years. He has an intesting machin that pressure cleans my carpets. He also has another machine that does the floor. It’s a bit expensive but it also does a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JASON B.
08/2012
5.0
carpet cleaners
  + -1 more
ServicePro came out to the house to clean our carpets. We where concerned that with 3 kids some of the stains wouldn't be able to be removed. Troy with his magic carpet wand worked his magic and completed the task far beyond our expectations. He was very courteous and took the extra care to ensure our furniture (wood) was protected and wouldn't bleed onto the carpet. He was actually early for the appointment on a Friday afternoon. We are very pleased and will deffinately use again in about 3 to 4 months. Oh yeah, he even was able to get some spots off the kitchen floor that we had and didn't even charge. Great service, great company.
Description of Work: We where having a birthday for our 2 year old on a Saturday and had family coming over for the festivities. At the last minute I called ServicePro to come out and clean the carpets. Troy was able to come out and clean the house the Friday before and everything worked out perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Thomas S.
11/2011
5.0
carpet cleaners
  + -1 more
Troy arrived on time. Went to work, and made a very dirty teal green carpet look almost new. We were talking replacement, but now we can wait a while.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Leather & Vinyl Repair,
Pressure Washing,
House Cleaning,
Water & Smoke Damage,
Carpet Sales and Installation

FAQ

ServicePro Carpet Cleaning is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 1:00 PM

ServicePro Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, ServicePro Carpet Cleaning offers free project estimates.
Yes, ServicePro Carpet Cleaning offers eco-friendly accreditations.
Yes, ServicePro Carpet Cleaning offers a 5% senior discount.
Yes, ServicePro Carpet Cleaning offers emergency services.
Yes, ServicePro Carpet Cleaning offers warranties.
ServicePro Carpet Cleaning offers the following services: Carpet, Upholstery, & Tile & Grout cleaning. Water extraction. Odor Control. Wood floor cleaning and sealing. VCT cleaning. Dryer vent cleaning. Low moisture carpet cleaning and Truck Mounted Carpet cleaning.
Flooring Installation

Contact information

1510 Meadow Mist Ct, Loganville, GA 30052

http://www.servicepro-carpet.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 1:00 PM